--- title: LexisNexis TrailTracker Reviews meta\_title: 'LexisNexis TrailTracker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how LexisNexis TrailTracker works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # LexisNexis TrailTracker Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by LexisNexis TrailTracker but has limited features. Are you part of the LexisNexis TrailTracker team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! LexisNexis Trail Tracker enables investigators to plan a course of action for each investigation, identify activities needed, document investigations, create reminders and manage records. * * * Seller [LexisNexis](https://www.g2.com/sellers/lexisnexis) Discussions [LexisNexis TrailTracker Community](https://www.g2.com/products/lexisnexis-trailtracker/discuss) Overview by Audrey Springman Show More ## Top-Rated Alternatives [ ![Logikcull](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Logikcull") Logikcull 4.7/5(517) ](https://www.g2.com/products/logikcull/reviews) [ ![Relativity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Relativity") Relativity 4.5/5(653) ](https://www.g2.com/products/relativity/reviews) [ ![CLEAR](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CLEAR") CLEAR 4.2/5(14) ](https://www.g2.com/products/clear/reviews) [ View All Alternatives ](https://www.g2.com/products/lexisnexis-trailtracker/competitors/alternatives) ## User Insights Average based on 19 real user reviews. [Log in to unlock pricing and user insights](/login) ![Alejandro M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro M.") AM Alejandro M. RPA developer Small-Business (50 or fewer emp.) 10/20/2022 "Takes way long to get the results, but i guess it does what it says it does" 2.5/5 What do you like best about LexisNexis TrailTracker? It has been of use while trying to track better and organize some of a company I worked with some time ago; it has a steep learning curve, but overall, it helps to keep all your tasks organized, and it helps you to track the development of an investigation Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? The experience of implementing this piece of software was not the best; many people rejected the software from the get-go. I think it has to be related because we had a lot of hot-headed individuals at the time, but let me tell you, the complexity and unease of use was determining factor. Also, there's the turnaround time for investigations; it WILL take a lot of time, so exercise your patience, i guess Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? We tried to use the Trail Tracker as a means to organize better in a lot of departments; the department or section I worked at the time was Human Resources for an insurance company, I think they were trying to introduce the software to other departments too Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mayank G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank G.") MG Mayank G. Associate Mid-Market (51-1000 emp.) 6/6/2022 "Lexis Nexis Trail Tracker - A time saving method" 4/5 What do you like best about LexisNexis TrailTracker? I have been using trail tracker for past 24 months since the time i moved into special credit division of JPMC and now in Wells Fargo so what we do here we deal with all loans which are downgraded severly and now into non performing assets. This platform makes it so easy to assign tasks and record at each even as it is necessary as per fed regulations to show each even record. Also, to top it up, this helps alot in making reminders as special credit requires a lot of to and from into clients. Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? Trailtracker sometimes is slow into giving reminders as sometimes if the time set is 2 PM sometimes it gives reminders on 2.10 or 2.05. also, i have lost note one time on trailtracker which had to recovered. Lagging also. Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? Time Saving and Organising effort. It saves a lot of time as special credits requires a lot of meeting between bankers and special credit clients so recording each event and scheduling and reminders takes alot of time and energy but with this the task is simpler Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jess C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jess C.") JC Jess C. Assistant Volunteer Coordinator Small-Business (50 or fewer emp.) 10/24/2022 "LexisNexis TrailTracker is a great tool for staying organized on cases." 5/5 What do you like best about LexisNexis TrailTracker? I find being able to document investigations and manage records, as well as investigator workloads, are the best features of LexisNexis TrailTracker. Additionally, I like the reminder features. Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? LexisNexis TrailTracker has many features that take significant time to learn. Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? LexisNexis TrailTracker benefits my work by organizing investigations' workflow and all pertinent information in one place. LexisNexis TrailTracker is of most benefit to my work because I can easily assign cases to investigators and claims to departments for review. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Danita W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danita W.") DW Danita W. Administrative Assistant Small-Business (50 or fewer emp.) 10/18/2022 "Easily Does the Job" 4.5/5 What do you like best about LexisNexis TrailTracker? The software is easy to use. You don't have to spend much time trying to figure out how to use the software because of the way it is laid out. It is simple enough to follow. Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? The system seems to lag at times which slows things down. Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? The system helps with saving time on tasks that need to be performed. So scheduling and reminders are resolved issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![NIRBHAY G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIRBHAY G.") NG NIRBHAY G. Project lead Small-Business (50 or fewer emp.) 11/12/2022 "LexisNexis TrailTracker review" 4/5 What do you like best about LexisNexis TrailTracker? This provides one of the best cyber security features and agencies have best data and superior linking to close thousands of cases. Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? Till we used this software, we were satisfied, so there was no apparent issue, but yes customization is little pain. Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? Security-related and keeping track of data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kendra S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kendra S.") KS Kendra S. NA Small-Business (50 or fewer emp.) 10/18/2022 "Wonderful program" 5/5 What do you like best about LexisNexis TrailTracker? It is a really easy to use. Very user friendly. Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? The only negative comment I would have is it is slow at times. Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? A definite time saver with scheduling. Review collected by and hosted on G2.com. Show More 10/22/2022 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Enterprise (\> 1000 emp.) 10/18/2022 "Streamlines investigations" 3/5 What do you like best about LexisNexis TrailTracker? Trail tracker cohesively combines our personal information databases with our investigations workflows Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? Trail trackers workflow customization is not as thorough as other providers Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? By streamlining both person/business searches and the case management of investigations, it reduces unnecessary switching between applications and helps direct investigators to information within lexisnexis to better support their searches. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Writing and Editing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Writing and Editing") UW Verified User in Writing and Editing Small-Business (50 or fewer emp.) 10/18/2022 "Works very well, saves time!" 3.5/5 What do you like best about LexisNexis TrailTracker? Helps me have more information that I need and know that I have more info than I otherwise would Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? Sometimes can be confusing as to where to find things but overall works easily Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? It's a great way to be more confident in the "trail" of the case during research Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 10/18/2022 "ease of use and amount of information" 5/5 What do you like best about LexisNexis TrailTracker? The amount of information that you are able to gather in one location Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? It can be a bit costly. Therefore you want to be sure you have enough income potential to warrant the cost Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? Helping with the organization and management of items needed in an investigation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/27/2022 "It's a best thing for system navigation and to identify activities" 5/5 What do you like best about LexisNexis TrailTracker? It's UI and detailed description for the system navigation and also the demonstration it provides. Review collected by and hosted on G2.com. What do you dislike about LexisNexis TrailTracker? Sometimes the demonstration can be a little complex. Review collected by and hosted on G2.com. What problems is LexisNexis TrailTracker solving and how is that benefiting you? it is solving the problems such as system navigation and to identify activities Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about LexisNexis TrailTracker? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about LexisNexis TrailTracker ](https://www.g2.com/products/lexisnexis-trailtracker/discussions/new) GU Guest User What is LexisNexis TrailTracker used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lexisnexis-trailtracker-used-for) [ View all Discussions ](https://www.g2.com/products/lexisnexis-trailtracker/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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