Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"LexisNexis TT"
4.5/5
What do you like best about LexisNexis TrailTracker?

Broad search results which helps our company make informed decisions. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis TrailTracker?

Results can be inconclusive and out of date. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Intuitive, Easy to Understand, Does the Job!"
4/5
What do you like best about LexisNexis TrailTracker?

The Lexis Nexis software is intuitive. Meaning you don't have to spend much time to figure out how to use it because it is laid out in a way that is simple and makes sense. I find it easier than several other tracking tools I use. They also have a nice website full of frequently asked/support questions if you need it. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis TrailTracker?

It might be helpful to have more features that allow you to collaborate with co-workers within the system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Took forever to deprovision"
0/5
What do you like best about LexisNexis TrailTracker?

My favorite part of working with LexusNexis was when the contract ended Review collected by and hosted on G2.com.

What do you dislike about LexisNexis TrailTracker?

How long it took for our corporate account to be deprovisioned; felt like your company was holding onto our data extra long just to continue to get paid Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"One stop shop for investigative needs!"
5/5
What do you like best about LexisNexis TrailTracker?

This subscription really does find you exactly what you're looking for, plus any historical information tied to the info provided in your search. Being in the legal field, it is necessary to pull past history to build a case. This is cheaper than hiring an investigator to do it for you, if you have a competent Paralegal or Associate. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis TrailTracker?

It is rather pricey, depending on the subscription you get, but it is worth it. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great Recovery System"
4/5
What do you like best about LexisNexis TrailTracker?

LexisNexis has a thorough and complete fraud detection software, and it helps with investigations. I love the case tracking tool and that I can check statuses Review collected by and hosted on G2.com.

What do you dislike about LexisNexis TrailTracker?

The turnaround time for some investigations is unbearable. They are sometimes too long and take a lot of training at implementation. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Super Easy to Use and Keeps my Investigations on Track"
5/5
What do you like best about LexisNexis TrailTracker?

Timely investigations are paramount. However, the day-to-day tasks can have a tendency to pull me away from the interview process. Perodic reminders can be set to keep me on track. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis TrailTracker?

Lexis Nexus Trailtracker is easy to use and intuitive. I cannot think of any particular feature I dislike. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Honest Review"
3.5/5
What do you like best about LexisNexis TrailTracker?

I enjoy how easy this software makes it to track cases by status, tracking referral tips, assigning claims to specific departments for review, assigning cases to investigators and managing investigator workloads. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis TrailTracker?

It can be fairly difficult to use and thus not user friendly at first Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Good for background checks"
3.5/5
What do you like best about LexisNexis TrailTracker?

There was a quick turnaround time for getting reports back, which helped in expediting the onboarding process. It was easy for the candidates to use Review collected by and hosted on G2.com.

What do you dislike about LexisNexis TrailTracker?

At times, it took too long of a time to get the results back Review collected by and hosted on G2.com.

Sheri G.
SG
Sheri G.
Legal Assistant
Law Practice
Small-Business (50 or fewer emp.)
"LexisNexis TrailTracker"
5/5
What do you like best about LexisNexis TrailTracker?

That it is easy to manipulate what you are looking for. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis TrailTracker?

That it takes me a little bit to read through the stuff to get where I want to be. Review collected by and hosted on G2.com.