Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Pclaw Review"
3.5/5
What do you like best about PCLaw®?

It has lots of features to keep track of your billings, work in progress and invoice clients. Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

Very technical and not easy to use. Could be more user friendly. No spell check. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Legal Professional's Best Friend"
5/5
What do you like best about PCLaw®?

It's an all in one matter and client management, accounting and billing software. The program has so many functions that covers all areas in a law firm's accounting management. However, should you have to pick the best feature out of the many. then the customer support will probably top the list as they are one of the best support teams I've dealt with. Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

There are, however, quite a few issues with PCLaw. While it possesses so many features, it definitely is not as user friendly as it seems. There are way too many buttons and a lot of setup is required to use PCLaw efficiently. A regular end-user would probably have to go through some training and demos in order to get used to all the features.

In addition, depending on the size of your database, calling information over a networked environment may take some time if your network and hardware infrastructure is not up to the task. Review collected by and hosted on G2.com.

Jordan N.
JN
Jordan N.
Legal Assistant and Receptionist
Small-Business (50 or fewer emp.)
"Very easy to use"
4.5/5
What do you like best about PCLaw®?

I love that you can go back and edit or pull a time report. Very user friendly and easy to teach someone. Easy to change tabs and go back and forth. Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

I do not the that if you hit enter all of the time gets submitted. This is the only annoying aspect because it then submits everything on the page. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Detailed but complicated and not user friendly"
3/5
What do you like best about PCLaw®?

I like that both receivables and payables are all kept together with time entries in the client ledger. Lots of details if you know where to look. Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

This program is NOT user-friendly and their template editor is archaic if you want to build your own bill template. There are bugs every other week that take a long time to resolve. Their HelpDesk/Customer Service doesn't know more than an experienced user about the program. Lots of complaints! Review collected by and hosted on G2.com.

Cézanne C.
CC
Cézanne C.
Managing Partner
Law Practice
Small-Business (50 or fewer emp.)
"The foundation of your law practice"
2.5/5
What do you like best about PCLaw®?

The functionality in report production, practice management options Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

User Interface is old and not intuitive. We had to hire a trainer to come into our office to teach us how to efficiently use the product. Also the mandatory support is expensive and extremely time consuming. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Pclaw review"
4/5
What do you like best about PCLaw®?

Good functions. The software program tracks time and provides billing and reports. Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

Sometimes difficult to use. Could be more user friendly. Easy to make mistakes. Functions can be made easier to understand, access and use. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Not too bad, just don't hit 'Enter'"
3.5/5
What do you like best about PCLaw®?

It is fairly easy to navigate and edit. Nothing too complicated that would need training. I also like that I can easily see the time of the employees that are working for me and how many hours have been devoted to each case. Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

I wish it was a little more intuitive and that I didn't have to open separate windows to enter new time vs. see old time and entries. Perhaps because I access it through Citrix, but it just always seems weird to toggle through from entry to entry. And if you hit Return/Enter, then everything is submitted and you have to go and edit it in a different window or open a new one to continue adding entries. Also, I don't think anyone in the world ever uses that timer. Also, there are some pop-ups that keep coming up that you have to change settings on or else you will be continually annoyed. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Great user interface"
4/5
What do you like best about PCLaw®?

Very precise program, easy to get around. Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

You must learn the program before really being able to use it. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Very Useful"
4/5
What do you like best about PCLaw®?

PCLaw helps you easily manage your client's matters, track your time and expenses, and bill and collect payments from clients. Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

There isn't much that I dislike, although it is pretty expensive. We haven't moved to the more recent versions because the fee to do so is just too much. Review collected by and hosted on G2.com.

Sean C.
SC
Sean C.
Prosecution Paralegal and Office Manager
Law Practice
Small-Business (50 or fewer emp.)
"PCLaw is a good find for a smaller firm"
4/5
What do you like best about PCLaw®?

I work in a small IP law firm with three partners, and myself as the office manager. This software works great for a firm of our size. It's easy to use and can hold a good amount of matters (we should be able to grow quite a bit, while still being able to use PCLaw). The daily entry of time, expenses, etc is very easy once set up. Review collected by and hosted on G2.com.

What do you dislike about PCLaw®?

The software is definitely dated, and I have some issues with crashing and other weird/buggy behavior. I have to set the default printer every time I log on in order to avoid multiple pop-ups when trying to print a document/report (which definitely doesn't take much time, but it can get annoying). Review collected by and hosted on G2.com.