Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Lexis Nexis is easy to use and very helpful for my review."
5/5
What do you like best about LexisNexis Intelligent Investigator?

LexisNexis is easy to use and very helpful to my review Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

None. I like using LexisNexis as it's very convenient to use. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Using LexisNexis as Fraud Investigator"
5/5
What do you like best about LexisNexis Intelligent Investigator?

In working as a Fraud Investigator, LexisNexis plays a big role in terms of the process. I can easily track customer's information by simply typing either the Persona ID, Name+DOB or Name+Address. With that, I would be able to cross match the information provided by the customer versus the information from a legitimate source (LexisNexis).

The possible household members/relatives of the customer may also be tracked using LN to ensure the accuracy of the customer's statement. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

LexisNexis is working well for now and it really helps us a lot. If there will be any opportunities in the future, I might submit another feedback. Review collected by and hosted on G2.com.

Jover A.
JA
Jover A.
Risk Investigator
Mid-Market (51-1000 emp.)
"The benefits of Lexis Nexis Tool"
4.5/5
What do you like best about LexisNexis Intelligent Investigator?

I like how we can prove the identity of the customer by entering the name or pesona ID and find these details such as the current and previous address, potentia relatives, gender, phone number and etc. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

It only woks for specifc regions. It would also perfect if we could get some tutorials how to fully utuilize this tool. Review collected by and hosted on G2.com.

Harold S.
HS
Harold S.
FSI
Enterprise (> 1000 emp.)
"Pros and Cons of LexisNexis"
4.5/5
What do you like best about LexisNexis Intelligent Investigator?

LexisNexis is very easy to use especially when it comes to identifying if someone is doing fraud or using someone else information . With LexisNexis we can provide the best customer service to our customer because LexisNexis has all the information we need to serve our customers . Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

There was a time in our investigation that shows a result of multiple elderly deceased customer but a month after they changed their information saying that the customer is still alive . Review collected by and hosted on G2.com.

Krestine P.
KP
Krestine P.
Fraud Analyst
Mid-Market (51-1000 emp.)
"Find a person"
4/5
What do you like best about LexisNexis Intelligent Investigator?

it gives accurate information of customers verifiable information that helps our risk review and come up with best decision to every customer we verify and handle, Its also easy to aceess by searching either Lexnex ID or you can just put a combination of either name and date of birth or name and address, It has a wide range of information of the customer where you can investiate deeper information like petential relatives or household, Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

we can only access few search items, every search has a corresponding cost Review collected by and hosted on G2.com.

Jan Rich R.
JR
Jan Rich R.
Mid-Market (51-1000 emp.)
"Fraud and Compliance Review Tool"
5/5
What do you like best about LexisNexis Intelligent Investigator?

The availability of personal information of individuals help me a lot when dealing with stolen identities and payment information. Address verification and potential household members sections are a major contribution in my risk investigations. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

Sometimes it's difficult to locate people as there are only limited combinations to use when searching for individuals. It would also be more efficient in performing our review if Lexis Nexis shows possible results whenever we type in 'names + other information' instead of showing "no results found". Review collected by and hosted on G2.com.

Ron Carlo P.
RP
Ron Carlo P.
Mid-Market (51-1000 emp.)
"A Tool for Identity Mitigation."
5/5
What do you like best about LexisNexis Intelligent Investigator?

What I like most about LN is the capabilities to mitigate identity and check for potential relatives, and occupancy. In this way I will be able to confirm whether 2 or more people are connected with each other. But mostly I use LN in mitigating identity concern. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

Limited access to some features. But I guess that's for company's access. Review collected by and hosted on G2.com.

Rhodaryn Ivy B.
RB
Rhodaryn Ivy B.
Trust builder
Financial Services
Mid-Market (51-1000 emp.)
"Reviewing Fraud"
5/5
What do you like best about LexisNexis Intelligent Investigator?

It is very helpful whne it comes to reviewing for Fraud. It gives you an idea of how risky an account is. It is also easy to navigate Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

Sometimes, it an load in a few minutes which causes delay. this also affects our time to review since we rely on this tool Review collected by and hosted on G2.com.

Alvin Rey A.
AA
Alvin Rey A.
Risk Investigator
Financial Services
Mid-Market (51-1000 emp.)
"User Experience"
5/5
What do you like best about LexisNexis Intelligent Investigator?

Helpful tool to mitigate red flags in preventing fraud and easy to use. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

There are additional tab that is not related with my work and not useful for me. Review collected by and hosted on G2.com.

Monaliza B.
MB
Monaliza B.
Mid-Market (51-1000 emp.)
"Importance of utilizing LexisNexis"
5/5
What do you like best about LexisNexis Intelligent Investigator?

It help us to know previous addresses of the customer, linked to potential relatives and can easily find a person using the Persona ID provided upon account creation. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Intelligent Investigator?

There are times that some information of customer is incomplete. Review collected by and hosted on G2.com.