--- title: Lexis Reviews meta_title: 'Lexis Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 133 reviews by the users' company size, role or industry to find out how Lexis works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 133 scale: '5' date_modified: '2026-08-07' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # Lexis Reviews **Vendor:** LexisNexis **Category:** [Legal Research Software](https://www.g2.com/categories/legal-research) **Average Rating:** 4.0/5.0 **Total Reviews:** 133 ## About Lexis Get proven legal research tools in a clean, modern design. With Lexis Advance, conduct authoritative research and develop solid strategy for your matter or transaction using vital intelligence from more than 60K legal, news, business and public records sources. Verify good law with Shepard’s® Citations Service. And work anywhere, anytime, on any device. ## Lexis Reviews ### 1. Terrible AI product **Rating:** 0.0/5.0 stars **Reviewed by:** Matthew O. | Attorney/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Lexis?** I am not happy with the product at all and do not reccomend it to anyone. **What do you dislike about Lexis?** They lock you into a long term contract and the Ai is increadibly subpar. They give help with creating promptes to reach a desired outcome but even their format for prompts rarely generates the desired outcome. In addition, they have a feature to upload a document into the AI but it only allows 4 or 5 responses before you have to start over. There are far superior softwares out there for a fraction of the price., I would avoid at all costs. **What problems is Lexis solving and how is that benefiting you?** It did not help me solve any problems. ### 2. I miss old Lexis **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Lexis?** There is very little that I like about this product, honestly I cannot think of anything other than the advanced people search option. **What do you dislike about Lexis?** About a year or so ago, I was forced into Lexis advance. I held out and used the old Lexis until that was no longer an option. This version of Lexis is pretty much like a google search, and often a google search gets better results. For those of us who are used to using terms and connectors it's a nightmare. The data bases are also not organized in ways that are user friendly. I just want old Lexis back. I wish they would give an option for us to use that. **What problems is Lexis solving and how is that benefiting you?** Legal research. ### 3. poor customer service **Rating:** 0.5/5.0 stars **Reviewed by:** J Peter P. | Shareholder/ Patent Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2018 **What do you like best about Lexis?** range of services and customization for a small firm practicing IP **What do you dislike about Lexis?** Our firm moved away from litigation and we no longer required LexisNexis for legal research purposes. We tried to contact our representative regarding our services and reworking the contract since we no longer used the services. The customer rep never got back to us and we served with collection letters and lawsuit when attempting to renegotiate the contract. **What problems is Lexis solving and how is that benefiting you?** standard litigation research services for intellectual property due diligence and pre-filing investigations ### 4. Too expensive for value **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Lexis?** I really don't like anything about it. I'm waiting for my contract to expire in 2 years so I can cancel. **What do you dislike about Lexis?** The cost is very expensive. They attempt to get you to sign up for lengthy contracts at a small rate the first year and then jack up the price 4x fold by the end of the contract. There is no attempt by account reps to ever contact you about the service. I had 3 different representatives in 2 years and I never even knew it until I called the person I thought was my representative. Very bad customer service. I can get what I need usually just from an online search or my county's local bar association. **What problems is Lexis solving and how is that benefiting you?** None. ## Lexis Discussions - [What is Lexis legal research?](https://www.g2.com/discussions/what-is-lexis-legal-research) - [How much does Lexis Advance cost?](https://www.g2.com/discussions/how-much-does-lexis-advance-cost) - [What is Lexis Advance used for?](https://www.g2.com/discussions/what-is-lexis-advance-used-for) - [What is Lexis Advance?](https://www.g2.com/discussions/what-is-lexis-advance) - [What is the purpose for integrating he Dropbox feature?](https://www.g2.com/discussions/32493-what-is-the-purpose-for-integrating-he-dropbox-feature) - 1 upvote - [View Lexis pricing details and edition comparison](https://www.g2.com/products/lexis/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A57%3A37+-0500&secure%5Bsession_id%5D=9caf2d32-1d41-4d8b-97f9-0f75a0fdd73d&secure%5Btoken%5D=591ec804f10333867d76905250d496c5dadf6325e0a42e57a6f458b9f16ae278&format=llm_user) ## Lexis Features **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Legal Research** - Cross-system Integration - Adaptive Learning - Natural Language Interaction - AI/Machine Learning - Third-Party Analysis Integration **Additional Functionality** - Tax Law Research - Data Aggregation and Publishing - Case Law Research - Data Visualization - Statutes Research - Self-Service Search - Search History - AI Copilot - Query Suggestions - Search/Filter - Brief Analytics - Case Alerts - Annotations - Change Tracking ## Top Lexis Alternatives - [Westlaw](https://www.g2.com/products/westlaw/reviews) - 4.4/5.0 (194 reviews) - [CoCounsel Legal](https://www.g2.com/products/cocounsel-legal/reviews) - 4.8/5.0 (101 reviews) - [Practical Law](https://www.g2.com/products/practical-law/reviews) - 4.3/5.0 (21 reviews)