Shelia B.
SB
Shelia B.
Marketing Manager
Small-Business (50 or fewer emp.)
"Life Saver"
5/5
What do you like best about Levitate?

The customer support has been amazing. Any time I have suggested a feature, or an issue, they have responded appropriately Review collected by and hosted on G2.com.

What do you dislike about Levitate?

I have a great introductory offer, but feel that the cost may be too much after this discount ends. I will have to weigh my options at that point. Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Sheila, thank you for the kind words and for sharing your experience! We're so glad to hear that our customer support team has made a positive impression and that Levitate is helping you stay connected with your customers more efficiently. Freeing up your time for other priorities is exactly what we aim to do!

Ryan M.
RM
Ryan M.
Project assistant
Mid-Market (51-1000 emp.)
"Levitate life saving"
4/5
What do you like best about Levitate?

I like the ease of use. How quickly you can respond to to reviews. I like it intregates easily with our social media accounts. I like how we use it internally to email employees happy birthday or a work anniversary. Etc etc. Review collected by and hosted on G2.com.

What do you dislike about Levitate?

I wish it integrated better with our dispatching software. Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Thanks, Ryan! We’re so glad Levitate is helping with everything from reviews to social posts to team celebrations. We’re always looking to add more integrations to better serve our customers, so we appreciate the feedback on dispatching software!

PR
Paige R.
Agent and office Manager
Small-Business (50 or fewer emp.)
"Levitate Review"
5/5
What do you like best about Levitate?

I love how easy Levitate makes to keeping your social media post current, and that they give you awesome templates for post ideas! Review collected by and hosted on G2.com.

What do you dislike about Levitate?

Honestly, I have not found anything i dislike about Levitate as this time. Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Thank you so much for your feedback, Paige! We're thrilled to hear Levitate is making social media easier and helping you build stronger customer relationships. Keep enjoying those templates—we've got plenty more coming your way!

BM
Bryan M.
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Great Service for a Great Value"
5/5
What do you like best about Levitate?

Levitate has a superior customer service that assists you in achieving greater efficiency with your connections to your customers Review collected by and hosted on G2.com.

What do you dislike about Levitate?

It takes a little bit of time in getting everything set up to use the full capability of Levitate Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Thanks so much, Bryan! We’re thrilled to hear that Levitate is helping you connect more effectively with your clients—and that our team has been a strong support along the way. We know getting set up can take a little time, but it’s awesome to hear the results are already making a difference. Thanks for being part of Levitate!

Talana "T" K.
TK
Talana "T" K.
Independent Living Specialist & Volunteer Coordinator
Small-Business (50 or fewer emp.)
"Best Website Developers and Support"
5/5
What do you like best about Levitate?

I very much enjoy the way Levitate hosts virtual meetings to help our team learn how to get the most out of using our website tools! The other great thing about using Levitate is that the support team is extremely responsive and accurate in their changes requested for our site! Everyone is so friendly and helpful! Review collected by and hosted on G2.com.

What do you dislike about Levitate?

I love Levitate and have nothing that I dislike about them at this time! Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Thanks so much, Talana! We’re so glad the website tools and support team have been helpful—it means a lot to hear that. Love that we’re making it easier for your team to connect and reach your goals!

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Good platform for content"
3/5
What do you like best about Levitate?

It creates good looking content to send out to social media and email. It is easy to use the content creations. Campaigns that integrate with Epic take a bit more time to figure out, but the support team will guide you through it. Customer Service is responsive although the sales team and support team might need to work a bit more together to properly educate onboarding customers. Implementation for Levitate was good, with Epic not so much. We mainly use the product for social media. The integration with our management system doesn't seem too reliable for what we want it for. Review collected by and hosted on G2.com.

What do you dislike about Levitate?

The integration with Applied Epic is lacking and does not work like we were told. It needs major improvements before being able to use effectively between the two systems. Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Thanks so much for your thoughtful review! We’re glad Levitate is making it easier to create and send out great content, and that our success team has been responsive and helpful. Epic can be a tricky system since it’s fairly closed, but we can support data refreshes ahead of campaigns — and we’re glad to hear your success specialist is working collaboratively with your team to make the most of Levitate. We appreciate your feedback and are always working to improve the experience!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Levitate an answer to Communication"
5/5
What do you like best about Levitate?

One stop shop for automation, email communication, birthday emails, text messages and more! When trying to learn new features, the support team is there to help answer any questions we have. I try to use Levitate on a weekly basis to communicate with individuals. Review collected by and hosted on G2.com.

What do you dislike about Levitate?

Would prefer more training on how to use it. I would like to learn more on implementing the use of levitate to get better used to it. I also would like to learn more about integrating the system. Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Thanks so much for the thoughtful feedback! We’re so happy to hear about your great experience with us so far! We’d love to set you up with more training and resources to help you get even more out of the platform-- Just reach out to your Success Specialist to set up a call, and we’ll make sure you’re fully supported every step of the way. Thanks for being part of Levitate!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"User-friendly platform for our non-profit"
4/5
What do you like best about Levitate?

The customer support specialists are quick to respond and were very patient with us as we learned how to use the platform. Review collected by and hosted on G2.com.

What do you dislike about Levitate?

We're still evaluating whether Levitate will have a positive impact on engagement from our supporters. Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Thanks for your thoughtful review! We're so glad to hear our Success team made your onboarding experience smooth—that means a lot to us. We hope Levitate continues to help you drive more engagement with your supporters, and we’re here if you need anything as you evaluate the impact.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"So far not so great."
2.5/5
What do you like best about Levitate?

It seems like a great idea that would be time saving for our office. Review collected by and hosted on G2.com.

What do you dislike about Levitate?

I don't have a lot of faith in the actual process. We sent a test birthday card to ourselves and it arrived over a month after we requested it to be sent out. It would have arrived weeks after the birthday had we sent it to a client. We used a Social Media post and it had a misspelling in it. Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Thank you for taking the time to share this feedback—we’re really sorry to hear about your experience so far. We recently switched our handwritten card provider to address those slow delivery times, and we’d be happy to cover the cost of another test send to help restore your confidence in that feature. As for the misspelling in the social media post, we’re *so* sorry. We go through multiple rounds of review and editing, but we’re human—and we clearly missed the mark here.

We truly believe in the value Levitate brings and would love the opportunity to make things right for you.

KM
Katie M.
Marketing Rep
Small-Business (50 or fewer emp.)
"great customer service!"
5/5
What do you like best about Levitate?

Their reps are quick to respond, always offer helpful solutions, and seem genuinely interested in making your creative endeavors come to light Review collected by and hosted on G2.com.

What do you dislike about Levitate?

there are not any downsides that I can think of currently Review collected by and hosted on G2.com.

Response from Crystal R. of Levitate
Edit edit

Katie, thank you so much for your kind words! We’re thrilled to hear you've had such a positive experience with our team. Bringing your creative ideas to life is exactly what we're here for, and it's fantastic knowing our responsiveness and support have stood out to you. We're always here if you need anything—thanks again for taking the time to share your thoughts!