--- title: Lever Reviews meta\_title: 'Lever Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2123 reviews by the users' company size, role or industry to find out how Lever works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2123 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- ### Lever Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Lever, appreciating its integrations and streamlined hiring processes with intuitive navigation. [(44 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538104&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Lever, enhancing efficiency and streamlining the hiring process effortlessly. [(25 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538282&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of Lever, enhancing their recruiting process and software connectivity. [(21 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1539759&qs=pros-and-cons#reviews) Users love Lever's **intuitive design** , making navigation and adjustments easy, enhancing overall productivity in recruiting processes. [(17 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538686&qs=pros-and-cons#reviews) Users appreciate the **helpful features** and organized workflow of Lever, enhancing the overall candidate experience. [(16 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1539231&qs=pros-and-cons#reviews) Users find it challenging to manage **candidate access differentiation** and pause candidate progress during hiring delays. [(14 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538525&qs=pros-and-cons#reviews) Users express frustration with Lever's **poor customer support** , experiencing long resolution times and unaddressed issues. [(14 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1540284&qs=pros-and-cons#reviews) Users find Lever's **limited customization options** frustrating, particularly in reports, filters, and career site functionality. [(11 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1539638&qs=pros-and-cons#reviews) Users struggle with **integration issues** , facing challenges with CRM connectivity and overall functionality of Lever's system. [(9 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1539432&qs=pros-and-cons#reviews) Users find **access limitations** problematic, complicating collaboration and overall experience with Lever's functionality. [(8 mentions)](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538482&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Lever ##### 1. Ease of Use Users value the **ease of use** of Lever, appreciating its integrations and streamlined hiring processes with intuitive navigation. [ See 44 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538104&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Hiring with Efficient Scheduling" What do you like about Lever? I like that I can directly schedule candidates in Lever and that hiring managers can leave their comments and feedback. Lever’s direct scheduling feat ![Chris M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris M.") CM Chris M. 5.0/5 "Seamless Recruiting with Robust Reporting" What do you like about Lever? I use Lever as my company's primary recruiting ATS. Lever made the transition from our previous ATS relatively seamless. It simplifies evaluating our ##### 2. User Interface Users appreciate the **user-friendly interface** of Lever, enhancing efficiency and streamlining the hiring process effortlessly. [ See 25 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538282&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Hiring with Efficient Scheduling" What do you like about Lever? I like that I can directly schedule candidates in Lever and that hiring managers can leave their comments and feedback. Lever’s direct scheduling feat ![Chris M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris M.") CM Chris M. 5.0/5 "Seamless Recruiting with Robust Reporting" What do you like about Lever? I use Lever as my company's primary recruiting ATS. Lever made the transition from our previous ATS relatively seamless. It simplifies evaluating our ##### 3. Integrations Users appreciate the **seamless integrations** of Lever, enhancing their recruiting process and software connectivity. [ See 21 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1539759&qs=pros-and-cons#reviews) See Related User Reviews ![James K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James K.") JK James K. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Recruiting with Streamlined Outlook Integration" What do you like about Lever? I use Lever for recruiting and it helps in keeping everything organized. I really like its integration into Outlook, which allows me to schedule and s ![Samanta J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samanta J.") SJ Samanta J. Mid-Market (51-1000 emp.) 4.0/5 "Clean UI and solid for scale, but pricey and not great support" What do you like about Lever? We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. One of its biggest strengths is how cl ##### 4. Intuitive Users love Lever's **intuitive design** , making navigation and adjustments easy, enhancing overall productivity in recruiting processes. [ See 17 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538686&qs=pros-and-cons#reviews) See Related User Reviews ![Samanta J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samanta J.") SJ Samanta J. Mid-Market (51-1000 emp.) 4.0/5 "Clean UI and solid for scale, but pricey and not great support" What do you like about Lever? We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. One of its biggest strengths is how cl ![Grigor B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grigor B.") GB Grigor B. Mid-Market (51-1000 emp.) 3.5/5 "User-Friendly Interface, But Access Management Needs Improvement" What do you like about Lever? Easy-to-use and easy-to-understand interface ##### 5. Helpful Users appreciate the **helpful features** and organized workflow of Lever, enhancing the overall candidate experience. [ See 16 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1539231&qs=pros-and-cons#reviews) See Related User Reviews ![Chris M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris M.") CM Chris M. 5.0/5 "Seamless Recruiting with Robust Reporting" What do you like about Lever? I use Lever as my company's primary recruiting ATS. Lever made the transition from our previous ATS relatively seamless. It simplifies evaluating our ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Simple and Effective Tool" What do you like about Lever? Having implemented Lever at various companies, I can confidently recommend Lever to small and mid-size companies, and implementation has always been a ### 5 Cons or Disadvantages of Lever ##### 1. Candidate Management Users find it challenging to manage **candidate access differentiation** and pause candidate progress during hiring delays. [ See 14 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538525&qs=pros-and-cons#reviews) See Related User Reviews ![Grigor B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grigor B.") GB Grigor B. Mid-Market (51-1000 emp.) 3.5/5 "User-Friendly Interface, But Access Management Needs Improvement" What do you dislike about Lever? It seems complicated to differentiate the access for multiple people involved in the hiring process internally. ![Brett S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett S.") BS Brett S. Mid-Market (51-1000 emp.) 5.0/5 "Great software!" What do you dislike about Lever? A lot of people apply who aren't qualified, which isn't on Lever, but better filtering would be great. ##### 2. Poor Customer Support Users express frustration with Lever's **poor customer support** , experiencing long resolution times and unaddressed issues. [ See 14 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1540284&qs=pros-and-cons#reviews) See Related User Reviews ![Samanta J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samanta J.") SJ Samanta J. Mid-Market (51-1000 emp.) 4.0/5 "Clean UI and solid for scale, but pricey and not great support" What do you dislike about Lever? Customer support feels more reactive than proactive in our experience. Outside of renewal cycles, there is limited ongoing engagement, which makes the ![Joshua A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua A.") JA Joshua A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive ATS with Strong Integrations" What do you dislike about Lever? On an infrequent occasion, Lever experiences an error, most recently resulting in email templates not populating. This issue prevented us from sending ##### 3. Limited Customization Users find Lever's **limited customization options** frustrating, particularly in reports, filters, and career site functionality. [ See 11 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1539638&qs=pros-and-cons#reviews) See Related User Reviews ![Victoria P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria P.") VP Victoria P. Enterprise (\> 1000 emp.) 4.0/5 "Lever Review" What do you dislike about Lever? I don't like some of the hard-coded parts that don't allow for customization from company to company. Some of the processes seem to have been created ![Kari R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kari R.") KR Kari R. Mid-Market (51-1000 emp.) 3.0/5 "Great Platform but needing major upgrades to stay relevant" What do you dislike about Lever? Would like to be able to mark candidates as A,B, C or Diamond, Gold, Silver medalists so that our impact players are easily recognizable, something ot ##### 4. Integration Issues Users struggle with **integration issues** , facing challenges with CRM connectivity and overall functionality of Lever's system. [ See 9 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1539432&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Hiring with Efficient Scheduling" What do you dislike about Lever? The reporting part is confusing and it's not getting all the data we need. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.0/5 "Simple and straightforward, but otherwise poor compared to others I've used" What do you dislike about Lever? It does not auto-disposition despite having built-in Qualifying Questions and causes extra added lift on recruiting partners to filter responses out m ##### 5. Access Limitations Users find **access limitations** problematic, complicating collaboration and overall experience with Lever's functionality. [ See 8 mentions ](https://www.g2.com/products/lever/reviews?filters%5Bsentiment_snippet%5D=1538482&qs=pros-and-cons#reviews) See Related User Reviews ![Grigor B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grigor B.") GB Grigor B. Mid-Market (51-1000 emp.) 3.5/5 "User-Friendly Interface, But Access Management Needs Improvement" What do you dislike about Lever? It seems complicated to differentiate the access for multiple people involved in the hiring process internally. ![Haydin H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haydin H.") HH Haydin H. Small-Business (50 or fewer emp.) 0.0/5 "Terrible experience - No support & Platform does not integrate" What do you dislike about Lever? Terrible Company No support and CANNOT CONNECT WITH INDEED as promised in contract and terms and conditions. I submitted 4 cases to try and resolve wi ![Arpita S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arpita S.") AS Arpita S. Talent Acquisition Associate Mid-Market (51-1000 emp.) 5/29/2026 "Efficient and user-friendly hiring platform" 5/5 What do you like best about Lever? I like how lever makes hiring simple and organized Review collected by and hosted on G2.com. What do you dislike about Lever? The interface is slightly slow when handling large candidate pipelines Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? It streamlines hiring by organizing candidates, automating follow-ups and helping me hire faster Review collected by and hosted on G2.com. Show More Response from Megan Ferenz of Lever [Editedit](https://www.g2.com/survey_responses/lever-review-12890082/official_response/edit) Thank you for your review! We're thrilled to hear you're having a positive experience and appreciate you taking the time to share your feedback. We're grateful for your partnership! Validated ReviewerIncentivizedSource: G2 invite ![Steven N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven N.") SN Steven N. Senior Business Development Representative: Northeast Region Mid-Market (51-1000 emp.) 3/31/2026 "Effortless Referrals with User-Friendly Interface" 4/5 What do you like best about Lever? I like that Lever allows me to input individuals' info and refer them easily, which helps me get a referral bonus. It makes it easy to upload information, and the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Lever? i dont like that its difficult to find Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? Lever helps me get a referral bonus and makes it easy to upload and input individuals' information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kareemah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kareemah M.") KM Kareemah M. Mid-Market (51-1000 emp.) 4/15/2026 "Efficient Recruitment with Lever's Excellent Search Filters" 2/5 What do you like best about Lever? I like Lever's search engine and its good filters. Setting it up was very easy. Review collected by and hosted on G2.com. What do you dislike about Lever? I think Lever could improve by providing automated emails. Feedback needs to be better, and the automatic communication aspect is lacking. Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? Lever helps in finding applications efficiently, and its search engine with good filters is especially useful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 6/11/2026 "Easy, Uncluttered Interface That’s Simple to Use" 4/5 What do you like best about Lever? Easy to use and interface is not confusing. Review collected by and hosted on G2.com. What do you dislike about Lever? Glitches from time to time, especially with interview scheduling and automations. Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? Lever solves our biggest recruiting bottleneck by combining a tracking system and a talent CRM into one seamless platform. It allows us to actively source and nurture passive candidates while drastically speeding up internal interview feedback from our hiring managers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Natacha M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natacha M.") NM Natacha M. Head of Talent Acquisition Enterprise (\> 1000 emp.) 4/15/2026 "Tremendous Improvements in Customer Service and Overall Functionality" 4.5/5 What do you like best about Lever? Over the last year, customer service and overall functionality have improved tremendously. Review collected by and hosted on G2.com. What do you dislike about Lever? There are still some reporting functions with UKG that can be better. Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? Pipelining with the new AI feature has made it faster and easier for us to search for candidates in the system. Review collected by and hosted on G2.com. Show More Response from Megan Ferenz of Lever [Editedit](https://www.g2.com/survey_responses/lever-review-12634834/official_response/edit) We really appreciate you sharing this! Feedback like yours helps others feel confident in choosing Lever, and it means a lot to our team. Thanks for being part of the journey with us. Validated ReviewerIncentivizedSource: Seller invite VY Vivek Y. DevOps Technical Consultant Information Technology and Services Enterprise (\> 1000 emp.) 7/31/2025 "Lever is a wonderful platform for streamlining the hiring process for finding the right talent." 5/5 What do you like best about Lever? 1.) Easy to use interface which allows the non-technical individual to easily interact with the portal. 2.) Great automation workflows and pipelines features to reduce the manual work. 3.) Huge set of integration available such as Slack, Google, Zoom and more that enhance its features and functionalities. Review collected by and hosted on G2.com. What do you dislike about Lever? 1.) It brings learning curve for new users and adapt to the platform due to it extensive features. 2.) Limited extension for available and less responsive on mobile views. 3.) Syncing issues can be faced by the user for email service. Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? Lever is a incredible platform that solves critical challenges involved in the hiring process of candidates which is intuitive and rich features. It is helping us in regular basis to hire the right talent for our organization including the better candidate experience throughout the hiring initiatives. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 7/10/2026 "Regular Updates and New AI Features Keep Getting Better" 4/5 What do you like best about Lever? Regular updates to the application and the new AI features Review collected by and hosted on G2.com. What do you dislike about Lever? The candidate search function is still not the best Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? The candidate screening process which is always lengthy. Lever has good upgrades to solve it Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Defense & Space](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Defense & Space") UD Verified User in Defense & Space Small-Business (50 or fewer emp.) 11/3/2025 "Simple and straightforward, but otherwise poor compared to others I've used" 2/5 What do you like best about Lever? It is very simple and straightforward, easy to use for posting & review. Review collected by and hosted on G2.com. What do you dislike about Lever? It does not auto-disposition despite having built-in Qualifying Questions and causes extra added lift on recruiting partners to filter responses out manually. Additionally, it often does not show that the person has been Archived in the active inbox, rather you have to manually click through the existing "applicant" pool to ensure they've disappeared from view as Archived. Additionally, if they are applying for more than one position, you cannot bulk disposition even with filtering based on a response as those who have applied to more than one job need to be manually removed and addressed individually. Also, adding and deleting users is a main, as most would not think to go to Surveys to find such insight. Posting jobs is easy, but the fields are not easily manipulated and often font is all wonky on the live page even if it looks right on the posting page. API Integration not easy to manipulate either without adding as IT. I use Lever daily so these are all ongoing irritants. As the Head of People, I will be moving us off this ATS to another platform once renewal becomes available. Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? Easy application process, easy posting Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Erica P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica P.") EP Erica P. Recruiter Mid-Market (51-1000 emp.) 11/7/2024 "Worst ATS" 1/5 What do you like best about Lever? Nothing, a lot of problems that make it hard on recruiters, interview panel, and hiring managers Review collected by and hosted on G2.com. What do you dislike about Lever? Poor user experience, can't filter open jobs, all jobs, closed jobs. Annoying to search a feedback form -- it should already have one in place like Greenhouse. When searching a candidate in the search bar, the person usually never shows up. It's not a smooth and seamless product, I have to constantly click on multiple things. It's a mess!!! Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? Nothing Review collected by and hosted on G2.com. Show More 10/27/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Irving O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irving O.") IO Irving O. Trust and Safety Specialist ll Enterprise (\> 1000 emp.) 5/7/2025 "Daily Use of Lever Hire" 4.5/5 What do you like best about Lever? As a daily user of Lever Hire, I’ve gained hands-on experience with its core features, integrations, and user experience, which allows me to assess both its strengths and areas for improvement. User Interface and Ease of Use Lever’s interface is one of its standout features—it’s intuitive, clean, and requires minimal training for new users. Navigating through candidates, jobs, and pipelines feels seamless, with thoughtful design elements like customizable pipelines and bulk action tools that save valuable time. However, certain workflows—such as adjusting pipeline stages or configuring permissions—can feel less straightforward and require admin intervention, limiting agility for some recruiting teams. Collaboration and Hiring Team Engagement One of Lever’s greatest advantages is how it fosters collaboration. The ability to tag teammates, leave feedback directly on candidate profiles, and integrate with communication tools like Slack enables a highly interactive hiring process. Real-time visibility of hiring progress across stakeholders boosts transparency and accountability. Integration Ecosystem Lever integrates well with a wide range of HR tech tools, from background check platforms to onboarding solutions. The API access and webhooks also allow for custom integrations, making it adaptable to different hiring stacks. That said, some integrations require professional services or additional setup fees, which can be a barrier for leaner teams. Automation and Reporting The automation features—such as email sequences, interview scheduling, and workflow triggers—significantly reduce manual tasks. I use these daily to maintain candidate engagement and streamline repetitive communications. Reporting is comprehensive, offering dashboards and exportable reports to track pipeline health, diversity metrics, and time-to-hire. While the reports are powerful, they require some customization to meet unique business KPIs, and some advanced reporting needs may need BI integration. Candidate Experience Lever’s customizable career site builder and application workflows contribute positively to the candidate experience. I’ve noticed fewer candidate drop-offs during the application process thanks to its mobile-friendly design and clear application steps. Review collected by and hosted on G2.com. What do you dislike about Lever? Ease of Implementation Implementing Lever was relatively smooth, supported by a dedicated onboarding team that guided the configuration and data migration. However, the platform’s customization depth means that full optimization can take time and ongoing collaboration between admins and recruiters. Certain integrations and reporting customizations required technical support or additional configuration time, which extended the initial timeline slightly. Overall, the setup was straightforward but required thoughtful planning to align the system with our hiring processes. Customer Support My experience with Lever’s customer support has been excellent. The support team is responsive, knowledgeable, and proactive, especially during initial implementation and any troubleshooting. Documentation and resources are strong, although some articles could benefit from more step-by-step visuals for new users. Areas for Improvement While Lever covers most recruiter needs, a few improvement areas stand out: More flexibility for recruiters (non-admins) to adjust workflows without admin access. Faster iteration on feature requests—some enhancements take longer than expected to roll out. Advanced reporting could be more self-service for non-technical users. Overall Impact Lever has been pivotal in enabling a collaborative, efficient, and candidate-friendly hiring process for our team. It reduces manual effort, keeps stakeholders aligned, and provides actionable insights to continuously improve hiring outcomes. Frequency of Use: Daily Deployment: Cloud-based Ease of Implementation: Straightforward with onboarding support; some advanced configurations require additional effort. Review collected by and hosted on G2.com. What problems is Lever solving and how is that benefiting you? Lever is solving critical challenges around streamlining the hiring process, improving collaboration across hiring teams, and maintaining visibility into recruiting pipelines. Before using Lever, tracking candidates and managing feedback across multiple stakeholders was fragmented, often requiring manual updates and scattered communications. Lever centralizes all candidate information, feedback, and actions in one platform, eliminating silos and ensuring that everyone involved in the hiring process is aligned and informed in real time. It also automates repetitive tasks such as email follow-ups, interview scheduling, and status updates, freeing up significant recruiter time to focus on candidate engagement and strategic sourcing. The reporting and analytics features provide actionable insights to optimize hiring funnels, reduce time-to-hire, and identify bottlenecks—something that wasn’t easily accessible with previous tools. The biggest benefit has been increased efficiency, better collaboration between recruiters and hiring managers, and a smoother candidate experience, ultimately helping us fill roles faster and with higher-quality hires. Review collected by and hosted on G2.com. 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