SK
Susan K.
Operations Supervisor
Enterprise (> 1000 emp.)
"The most powerful threat mitigant"
5/5
What do you like best about LevelBlue MDR / MXDR?

Acquiring alert Logic MDR to safeguard our cloud infrastructure is the wisest decision we have made in the recent past in our organisation.

We realised the need to fast track our Cyber security portfolio in order to keep up with the ever-changing security threats that we have been encountering

With the help of alert Logic MDR we are able to detect potential security incidences and resolve them in real time.

I love the 24/7 availability which ensures that our data across the organisation is protected throughout the cybersecurity year.

The alert Logic MDR team is responsive whenever we need guidance on some features. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

i will be unrealistic to say that I have experienced any downside when using this tool.its unrivaled Review collected by and hosted on G2.com.

Response from Customer Marketing of LevelBlue MDR / MXDR

Hi Susan,

Yay! Thanks a ton for the 5-star review! Thrilled to know that you are loving our service. Also, thanks for sharing your insights, we will be sure to share it with the relevant team.

Look forward to your continued trust,

Team Alert Logic

NL
Nancy L.
Business Development Manager
Enterprise (> 1000 emp.)
"The best cybersecurity tool in the market"
5/5
What do you like best about LevelBlue MDR / MXDR?

The return on investment we have gained after deploying Alert Logic MDR is immeasurable.we get to accurately identify potential security threats,analyse them and resolve these incidences.

The one prominent and favourite features of this tool is that it provides a single avanue to view and investigate security incidences across our organisation in real time therefore making the process of mitigation real fast and effective. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

Although Alert Logic MDR requires alot of training to get used to it, with the use of an IT expert you get to understand and internalize it's usage

It's also about costly to acquire. Review collected by and hosted on G2.com.

david k.
DK
david k.
Information Technology Support Specialist
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Standing ovation for meticulous handling our network security."
4.5/5
What do you like best about LevelBlue MDR / MXDR?

Meticulous with effectively to handle our network security like a boss.

Love it's versatility to detect threats and identify their origin.

Irresistible to learn the behavior of our server Incase of any error we get an alert.

Super scan inorder to keep logs reports and know the health of our systems. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

Efficiency with knowing the health of our systems through super scan. Review collected by and hosted on G2.com.

Response from Customer Marketing of LevelBlue MDR / MXDR

Hi David,

Thanks a ton for the standing ovation! Thrilled to know that you are loving our service.

Look forward to your continued trust,

Team Alert Logic

samana m.
SM
samana m.
Financial Advisor
Information Technology and Services
Mid-Market (51-1000 emp.)
"Got mad love for it with ASVs scan but technical support is a let down."
3.5/5
What do you like best about LevelBlue MDR / MXDR?

Tantalizing with it's effectiveness with ASVs scan.

Machine learning made it easier to automatically detect threats and do troubleshooting automatically.

Fantastic with blacklisting users IP which are malicious.

Outstanding with endpoint management. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

It's a remarkable tool with incident detection and do quick reporting.

Their technical support is a let down very disappointing. Review collected by and hosted on G2.com.

Response from Customer Marketing of LevelBlue MDR / MXDR

Hi Samana,

Thanks for writing a review! We’re happy to know that our service is working well for you. We have shared your feedback with our support team.

Thank you for being a customer!

Team Alert Logic

Shubhangi W.
SW
Shubhangi W.
Administrator
Mid-Market (51-1000 emp.)
"The best Cybersecurity Tool for any Organization"
4.5/5
What do you like best about LevelBlue MDR / MXDR?

1. This is the Intrusion Detection System (IDS) I have ever seen.

2. It gives us the incident in full detail with IP and so much other information about the incident.

3. This has a simplified dashboard that is easily understandable.

4. Also, it gives us the recommendation and remediation of that incident. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

1. As we are using the tool in our organization, I think the price of this tool per node is somewhat high.

2. And also, in advanced search, sometimes it is difficult to understand those query. Review collected by and hosted on G2.com.

Arafat A.
AA
Arafat A.
Security Researcher //Web Applications Presenter
Information Technology and Services
Mid-Market (51-1000 emp.)
"Reliable and Vulnerable for Cybersecurity in Our Organisation"
4.5/5
What do you like best about LevelBlue MDR / MXDR?

Alert Logic MDR is securing our cloud while outsourcing workloads to the cloud.Threat monitoring is great that we are having high vulnerabilities.Alert Logic MDR is perfect for web application and detecting threats in real time. It compliant with all relevant regulations.The white-Glove is helping better in abling use keep our enterprises. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

We found that at some times is having a delay in sanning of our applications. Review collected by and hosted on G2.com.

Response from Customer Marketing of LevelBlue MDR / MXDR

Hi Arafat,

Thank you so much for taking time out to leave a review and sharing your feedback. Glad to hear you are finding our service useful. We have shared your feedback with our product team.

Thank you for your continued support and trust!

Team Alert Logic

Vrushabh D.
VD
Vrushabh D.
Security Analyst
Mid-Market (51-1000 emp.)
"Awesome tool from the security point of view"
4.5/5
What do you like best about LevelBlue MDR / MXDR?

1. It gives detailed information about the threat or the incident.

2. Alert Logic gives triggered fast responses to incidents on the dashboard and mail as well.

3. User view of the tool is also very good.

4. And the best is the search function you can easily search for logs in the dashboard itself you don't need to go inside the server for the logs. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

1. For searching the logs the query must be difficult sometimes.

2. The price of the tool is on the somewhat higher end.

3. Also the filters in the search option is difficult to understand. Review collected by and hosted on G2.com.

CO
Cedar O.
IT Analyst
Mid-Market (51-1000 emp.)
"Alert Logic: A must-have for IT analysts"
3.5/5
What do you like best about LevelBlue MDR / MXDR?

Alert Logic provides a robust set of features that make it a must-have tool for my job. Thanks to this, it offers several advantages, like visibility into the entire IT infrastructure and comprehensive reporting and analytics.

And Alert Logic is a good software for automating some routine tasks. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

Alert Logic is complex to configure and use and may require the assistance of a qualified IT professional. It is a problem for new users and IT professionals with no experience, but its customer service could help in these cases. Review collected by and hosted on G2.com.

Saurabh S.
SS
Saurabh S.
System Admin
Small-Business (50 or fewer emp.)
""Alert Logic best security Alert Tool""
4/5
What do you like best about LevelBlue MDR / MXDR?

Gives alert of every possible threat with detailed evidence.

The amount of information we are able to know about each endpoint is another benefit and the fact that we can deploy the app easily and conveniently is also another great benefit. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

1. Pricing is comparatively high.

2. The investigation and Logging mechanism interface is complex that should be guided.

3. Topology section bit complex.

4. Support response bit slow Review collected by and hosted on G2.com.

Simon M.
SM
Simon M.
Technology Solutions Analyst
Small-Business (50 or fewer emp.)
"Great place for all incidents, alerts and vulnerabilities"
5/5
What do you like best about LevelBlue MDR / MXDR?

It's a great place for our business to look at threats and vulnerabilities across all platforms inclusing on prem, azure. Office 365, Salesforce and more. It is also very easy to understand. Review collected by and hosted on G2.com.

What do you dislike about LevelBlue MDR / MXDR?

it could be improved with further notes from the SOC team that have looked at the logs. this would help the speed of incident resolutions. Further integrations with 365 defender could also help. Review collected by and hosted on G2.com.