--- title: LevelBlue MDR / MXDR Reviews meta_title: 'LevelBlue MDR / MXDR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 256 reviews by the users' company size, role or industry to find out how LevelBlue MDR / MXDR works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 256 scale: '5' date_modified: '2026-07-17' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # LevelBlue MDR / MXDR Reviews **Vendor:** LevelBlue **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.5/5.0 **Total Reviews:** 256 ## About LevelBlue MDR / MXDR LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co. ## LevelBlue MDR / MXDR Pros & Cons **What users like:** - Users appreciate the **informative and easy-to-navigate dashboard** , enhancing their overall experience with LevelBlue MDR/MXDR. (1 reviews) - Users value the **deployment ease** of LevelBlue MDR / MXDR, appreciating its simple setup and intuitive dashboard. (1 reviews) - Users appreciate the **easy installation** of LevelBlue MDR/MXDR, making deployment and navigation a breeze. (1 reviews) - Users appreciate the **compliance support** of LevelBlue MDR/MXDR, effectively meeting requirements for certifications like SOC2 and HITRUST. (1 reviews) - Users value the **complete visibility** into incidents, appreciating the detailed breadcrumb trail it provides. (1 reviews) **What users dislike:** - Users find the **difficult navigation** of vulnerability lists in LevelBlue MDR/MXDR to be frustrating and confusing. (1 reviews) - Users find the **inefficient alert system** lacking polish, affecting the overall effectiveness of LevelBlue MDR/MXDR. (1 reviews) - Users find the **reporting poor** , as links require logins and vulnerability lists are hard to navigate. (1 reviews) ## LevelBlue MDR / MXDR Reviews ### 1. Data Security Manager of this Era **Rating:** 4.5/5.0 stars **Reviewed by:** Sachin S. | Sr. Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic MDR allows me to protect data on workloads across all environments. **What do you dislike about LevelBlue MDR / MXDR?** Unfortunately, there's no existing mobile app for this tool. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Detecting and reducting cyberattacks on company network and endpoints. ### 2. 24-7 Cyber Security Worth your Money **Rating:** 4.5/5.0 stars **Reviewed by:** Alexis S. | Systems Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about LevelBlue MDR / MXDR?** This Platform has outstanding anomaly detection and easy to understand notifications. Has great complimentary technical support too! **What do you dislike about LevelBlue MDR / MXDR?** False positives at times, a not so user-friendly interface are the ones I dislike most. **Recommendations to others considering LevelBlue MDR / MXDR:** It is the platform engage when addressing and detecting system data threats. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** The solution enables real-time security and so threats are nipped at the bud easily, allowing us to focus on other activities. ### 3. Alert Logic MDR: A Must Have Threat Detection and Response Guru **Rating:** 5.0/5.0 stars **Reviewed by:** Hetu P. | Chief Financial Officer, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2022 **What do you like best about LevelBlue MDR / MXDR?** How it was seamless to deploy and implement was the first thing which I liked. It enables us to use a single system of policies across the entire compliance system. **What do you dislike about LevelBlue MDR / MXDR?** No error detected so far pn my end when using Alert Logic MDR for Compliance. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** It's cost is effective when it comes to implementation of best practices across compliance program. ### 4. Managed Detection and Response Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Erika A. | Senior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic MDR scan and monitor web apps for vulnerabilities in real-time. It was easy to implement, customize and use. Has a lot of tutorials online in form of articles and videos. **What do you dislike about LevelBlue MDR / MXDR?** I do not feel like there is any aspect that require improvement on this platform since it accomplish all my desires. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Automatically identify weaknesses on web applications. Enhance attack blocking through pattern-matching signatures, AI and machine learning. ### 5. Sophisticated, Robustious & Full-featured Cyberattacks Hunter **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2022 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic MDR addresses cyber threats across all environments automatically. **What do you dislike about LevelBlue MDR / MXDR?** The vendor should allocate more tutorials for the features available on the new update. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Investigating cyber threats for real-time detection and remediation. ### 6. Online Alert System That Makes Sense **Rating:** 4.5/5.0 stars **Reviewed by:** Sterling S. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about LevelBlue MDR / MXDR?** I find it totally great at isolating and quickly handling threats in real-time. That's invaluable. **What do you dislike about LevelBlue MDR / MXDR?** Fast password expiry and lack of multi factor authentification is an issue for me. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Alert Logic has optimized online threat exploitation, detection and blocking, allowing for seamless digital operations. ### 7. Recommend Alert Logic MDR for any size business **Rating:** 5.0/5.0 stars **Reviewed by:** Brett T. | IT Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about LevelBlue MDR / MXDR?** Real-time alerts can proactively maintain current and accurate awareness. Having Alertlogic handle the detection and response allows our IT team flexibility to help in areas that need constant supervision. **What do you dislike about LevelBlue MDR / MXDR?** At times there is too much information or noise being generated from MDR. Having to take the time to fine-tune the system to each company's liking can be a lot of work, but in the end, it is worth it. **Recommendations to others considering LevelBlue MDR / MXDR:** Alertlogic provides a good MDR solution for any size company. It is critical to protect your business-critical assets 24/7 now, and this company helps me accomplish that task. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Alertlogic MDR allows myself and other IT staff time to focus on other tasks at hand. We know that Alertlogic will stay on top of any emerging threats and alert us in real-time. **Official Response from Customer Marketing:** > Hi Brett, Thank you so much for taking time out to leave a review and share your feedback. Glad to hear you are finding our service useful. We have shared your feedback with our product team. Thank you for your continued support and trust! Team Alert Logic ### 8. Threat Identifier Across all Corporate Enviros **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney J. | Associate Scientist II, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2022 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic MDR constantly investigate web applications, on-premise and hybrid environments to detect and remediate threats automatically. **What do you dislike about LevelBlue MDR / MXDR?** The overall rating depicts my feelings towards this tool - no missing capability nor hectic to use and integrate with external apps. **Recommendations to others considering LevelBlue MDR / MXDR:** N/A **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Alert Logic MDR detect and respond to threats in real-time. ### 9. Best Tool for Cyber Security Detection and Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about LevelBlue MDR / MXDR?** Automated Anomaly detection and analysis. Best Works with AWS Cloud is a huge plus point for infrastructure running on AWS cloud. As you go, Pricing makes it the first choice from a pricing point of view as well. **What do you dislike about LevelBlue MDR / MXDR?** GUI is not that great. It takes a considerable time to load the graphs, and it is not intuitive to make your charts as you like. Sometimes a bit time-consuming to search for your logs due to the UI. **Recommendations to others considering LevelBlue MDR / MXDR:** It's an extremely well-designed application. We have tested many samples against its protection before we have implemented it. It never failed us yet. Log Analysis is great. The only con is the UI, where the application needs to be updated to be more intuitive. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We are using it to monitor and analyze our event logs and Web application firewall. It detects attacks on our external applications and sometimes automated action as defined by the profile. **Official Response from Customer Marketing:** > Hi there, Thanks a ton for the 5-star review! Thrilled to know that you are loving our service. Also, thanks for sharing your insights about our GUI , we will be sure to share it with the relevant team. Look forward to your continued trust, Team Alert Logic ### 10. Alert Logic MDR Secure Cloud Environment in Real-time **Rating:** 4.5/5.0 stars **Reviewed by:** Darius T. | People & Talent Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2022 **What do you like best about LevelBlue MDR / MXDR?** AWS workloads are vital in our organization - Alert Logic MDR offers holistic security visibility such as compliance controls. **What do you dislike about LevelBlue MDR / MXDR?** Lack of available mobile app for Android and iOS like that of GCP. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Supports flexibility of a combined infrastructure with compliance and security across cloud environment like AWS, MS Azure and GCP. ### 11. Defender for all Cloud, Apps and Infrastructures **Rating:** 5.0/5.0 stars **Reviewed by:** George G. | Cybersecurity Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about LevelBlue MDR / MXDR?** Enhances complete security visibility by managing and controlling cloud infrastructures workloads such as AWS and GCP. **What do you dislike about LevelBlue MDR / MXDR?** It's not only for IT gurus, but can be intimidating to customize all features with little or no IT knowledge. **Recommendations to others considering LevelBlue MDR / MXDR:** It is vital for security compliance centralization. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Help analyze projects requested by vendors prior to approval. Analyze cloud apps workloads to detect and resolve cyber threats. ### 12. Managed Cybersecurity Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Duane S. | Electrical Superintendent, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about LevelBlue MDR / MXDR?** How it offers data center security for both cloud and on-premise environments. **What do you dislike about LevelBlue MDR / MXDR?** Currently, Alert Logic MDR suite all my managed detection and response needs. **Recommendations to others considering LevelBlue MDR / MXDR:** Yes. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Automatically intrusion detection, advanced event correlation and web application protection against threats. ### 13. It is an easy product to implement and you will like a clean interface **Rating:** 5.0/5.0 stars **Reviewed by:** Rowan C. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about LevelBlue MDR / MXDR?** The ease of implementation is the best because there are always many tools that prove to have what is necessary, but it takes a long time to implement them, and they are also often confusing, but with Alert Logic, we could see that not everything is like that. It is a simple tool; the support is fast and easy to administer and adapts perfectly to our environment; we have not seen errors, it shows alert with intuitive notifications and with in-depth details, we make decisions and do the right thing, and we are safe from any threat. **What do you dislike about LevelBlue MDR / MXDR?** The experience has been very good with this product, and I don't see anything that I don't like. **Recommendations to others considering LevelBlue MDR / MXDR:** It depends on what you are looking for; agree with your organization so that you have a test in Alert Logic, and you will see that it is very good to have it. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** It provides security, and that is what we need; we are safe on the network, and this product provides that peace of mind that we were looking for so much due to problems we had previously. **Official Response from Customer Marketing:** > Hi Rowan, Thanks a ton for the 5-star review! Thrilled to know that you are loving our service. Also, thanks for sharing your insights about our various features. Look forward to your continued trust, Team Alert Logic ### 14. Review for siem service Alertlogic **Rating:** 4.5/5.0 stars **Reviewed by:** Argelis H. | Information Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2021 **What do you like best about LevelBlue MDR / MXDR?** You can use an all-in-one solution; you can use it as a siem and even as a soc as a service. They have a very flexible solution that can be configured in your network with the help of appliances that they send you and which are included in the service, I have more than two years using alert logic services, i'm pleased with the support i have received in the years i have using the solution. **What do you dislike about LevelBlue MDR / MXDR?** I think they can solve some issues with detecting the health of the agents they have running inside the network because it sometimes sees some agents as unhealthy, without any reason. **Recommendations to others considering LevelBlue MDR / MXDR:** i recommend alertlogic for companies which need to get more visibility of their networks and need high skilled techs involved in their network protection, with alertlogic you are going to receive a 24/7 service which are goin to be in contact with you in any situation you have with your environgment. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** I can get centralized information about what is happening in my network, and I also have a specialized team that calls me as soon as they detect a threat in my environment. I'm thanks to alertlogic service, I'm able to be proactive to the threats that come to my network. **Official Response from Customer Marketing:** > Hi Argelis, Thank you so much for taking time out to leave a review and share your feedback. Glad to hear you are finding our service useful and flexible. We have shared your feedback about the agent health with our product team. Thank you for being a customer! Team Alert Logic ### 15. Alert Logic MDR: Managed Detection and Response Program for Compliance and Web Apps **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Senior Quality Assurance Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2022 **What do you like best about LevelBlue MDR / MXDR?** It enhances web application security by monitoring and scanning vulnerabilities through data analysis and real-time reporting. **What do you dislike about LevelBlue MDR / MXDR?** Words only can't explain, I face zero challenges apart from wide array of features that I haven't fully customized. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Alert Logic MDR identifies weakness on web apps and programs through threat detection for end-to-end encrypted traffic. ### 16. Positive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about LevelBlue MDR / MXDR?** The Alert Logic team is well organized and knowledgeable about their products and services. With the assistance of their staff, the solution is easy to install and manage. **What do you dislike about LevelBlue MDR / MXDR?** MDR is a complicated system to set up and manage. Also, while we understand the costs of operating a 24X7 SOC would be orders of magnitude higher than the costs for Alert Logic, the solution is expensive. We need more time using their system to determine if we believe the value is here. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Security is a critical consideration for any environment. We are not large enough to have our own dedicated 24X7 security team on staff. However, we are large enough to where we need to have 24X7 security monitoring and response. Alert Logic MDR helps fill this need. **Official Response from Customer Marketing:** > Hi there, Thanks for writing a review! We’re happy to know that our service is working well for you. Thank you for being a customer! Team Alert Logic ### 17. Tool that complies with security and provides peace of mind. **Rating:** 4.5/5.0 stars **Reviewed by:** Will S. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about LevelBlue MDR / MXDR?** The security solution is called Alert Logic MDR; it is a great tool that allows me to monitor resources and is easy to use and provides peace of mind and visibility of properties inside and outside each area, offers different methods to stop threat and provides compliance to give a correct answer in the event. It is a suitable tool to be able to rest easy, knowing that the records are being automatically monitored. **What do you dislike about LevelBlue MDR / MXDR?** It is easy to use everything is very good, and I do not see anything negative at the moment. **Recommendations to others considering LevelBlue MDR / MXDR:** Although surely you are not sure whether to try this product, you should think about it because it is a vital tool in the company. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** The peace of mind it provides is unmatched, monitoring logs for threats and vulnerabilities and identifying any issues, and reducing incidents. **Official Response from Customer Marketing:** > Hi Will, Thanks for writing this great review! We’re happy to know that our service is working well for you. Thank you for being a customer! Team Alert Logic ### 18. Great deep threat log tool with good user interface. **Rating:** 4.5/5.0 stars **Reviewed by:** Janice S. | Automation Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about LevelBlue MDR / MXDR?** I like the ease of incorporation and that it includes an excellent support web platform. It is a great product that is easy to install, and in terms of general security, it gives us peace of mind, we receive notifications in real-time, and it provides complete information, and we make a decision on any impact. I like the notifications because it provides all the details in great depth. **What do you dislike about LevelBlue MDR / MXDR?** The interface is very well done. However, I notice it is somewhat old, but it is not bad. I also wish there were frequent updates and improvements. **Recommendations to others considering LevelBlue MDR / MXDR:** It is easy to use and is a security product that combines artificial intelligence and protects and is safe. I recommend it. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Fulfills its functions in general, we manage security and monitor failed login attempts, and we are really calm about your security due to its surveillance 24 hours a day. **Official Response from Customer Marketing:** > Hi Janice, Thank you so much for taking time out to leave a review and share your feedback. Glad to hear you are finding our service useful. We have shared your feedback about our interface with our product team. Thank you for being a customer! Team Alert Logic ### 19. It is always better to feel safe with a tool like Alert Logic MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan P. | Transit Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about LevelBlue MDR / MXDR?** I always like to be safe in my work, and with this excellent tool, it is good for reporting incidents in the event of any cyberattack, it provides specific information about threats, it has a great capacity to track attacks, and it can be monitored to find any attack. It really worked very well; it is the solution I needed. **What do you dislike about LevelBlue MDR / MXDR?** Its interface is excellent, but some things are not well done, and it is difficult to look for problems in the registry. **Recommendations to others considering LevelBlue MDR / MXDR:** You will like it, and you will feel safe in your area to work without any fear. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Problems in my operations at work due to the fact that where confidential files were stored they were exposed, now everything is much more secure with Alert Logic, and we are alert to any threat. **Official Response from Customer Marketing:** > Hi Jordan, Thank you so much for taking time out to leave a review and share your feedback. Glad to hear you are finding our service useful. We have shared your feedback about our interface with our product team. Thank you for being a customer! Team Alert Logic ### 20. It is a great essential security product in any business that requires it. **Rating:** 4.5/5.0 stars **Reviewed by:** Valarico P. | Software Test Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about LevelBlue MDR / MXDR?** I like this tool because it is the most decent that we could find because the support knew how to help us with every detail and its functions. I like it because it guarantees security and has many options to customize every detail. Your panels are well ordered, and we receive notifications with details to make a decision on each present problem. **What do you dislike about LevelBlue MDR / MXDR?** At first, it was somewhat difficult; we noticed a lot of the documentation; however, the support had to help us and solve our problems. I hope they improve the interface a bit to make it more interactive and enjoyable. **Recommendations to others considering LevelBlue MDR / MXDR:** It will be a great experience thanks to its functions and the benefits you will get. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** It is used to monitor every day, 24 hours a day, and we check the log reports for irregularities. **Official Response from Customer Marketing:** > Hi Valarico, Thank you so much for taking time out to leave a review and share your feedback. Glad to hear you are finding our service useful. We have shared your feedback about the interface with our product team. Thanks! Team Alert Logic ### 21. Incredible Security Software with continuous support **Rating:** 5.0/5.0 stars **Reviewed by:** Mona K. | Software Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about LevelBlue MDR / MXDR?** The best part about Alert Logic MDR is that it's one of those products which provide real-time security by appointing a dedicated team of security experts who work 24/7 so that we can work tension free with our deployment and other web maintenance tasks. We can use it either way as a service or a customer and the solutions provided are really efficient and quick. It has prevented our website from big threats many a times and we are really grateful for the support. The dashboard feature is well maintained and all the alerts are linked with our servers there. Everything is quite clean. **What do you dislike about LevelBlue MDR / MXDR?** There have been a few instances of access blocks within the organizations, and so the flag mechanism needs to be improved a bit as it won't allow most of the legit automatic processes this way. However, it seems their team is working on this nowadays, and it should be resolved soon. Everything else is worth the money spent **Recommendations to others considering LevelBlue MDR / MXDR:** I would recommend every organization and even freelancers to try out this product to prevent data leakage. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We are using this product to keep a regular eye on the potential cyberattacks and alert us in advance regarding the same. We value our databases a lot since that's the actual source of big data analysis and making new strategies, which has helped us in multiple instances. So the benefits are quite clear and worth the money spent, though the money spent isn't a small deal XD **Official Response from Customer Marketing:** > Hi Mona, Thank you so much for a 5 star review! Glad to hear you are finding our service useful. We have shared your feedback about the flag mechanism with our product team. Thank you for being a customer! Team Alert Logic ### 22. Real time Alert Software - 100% Security ensured product **Rating:** 5.0/5.0 stars **Reviewed by:** Jubli K. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2021 **What do you like best about LevelBlue MDR / MXDR?** This Alert Logic does a great job by alerting the user with the cybersecurity threats and issues with an integral approach of strengthening the company's security levels. It identifies the target passwords of hackers and enables us to manage the credentials well in advance. The product is easy to understand and set up, thanks to the helpful customer support that comes along with the software. The SaaS-enabled service helps in alerting us during actual time deployment of our product and even helps us to merge the required security files later on. Everything seems sorted from the product's end. The product isn't too costly and so everything is worth the penny spent. **What do you dislike about LevelBlue MDR / MXDR?** The User interface is somewhat naive but is constantly evolving over time. Other than that, I haven't faced any serious bugs. **Recommendations to others considering LevelBlue MDR / MXDR:** My recommendations to the companies/startups deciding to shift to some security apps would be to better go for this product since it helps in good visualization of the company's data, prevents attacks, and helps ensure that originality of work is maintained. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** The product is set up in a robust manner, as it takes into account all the company's databases and helps us manage things accordingly. The benefit of analytics with security is of great use for any company, and so it is beneficial. ### 23. It is better to have a security solution and not need it that to need it and not have it **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian M. | Development Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about LevelBlue MDR / MXDR?** I like Alert Logic for its simple and easy-to-use interface, and the support is very good. It is a very good deep threat log tool with easy to use interface and good for getting threat monitor logs and threat remediation risk analysis even by email. **What do you dislike about LevelBlue MDR / MXDR?** I feel like the dashboard needs improvement because sometimes it is difficult to navigate, and it is a bit time-consuming to look at and analyze logs. **Recommendations to others considering LevelBlue MDR / MXDR:** If you are thinking of using this tool, I will say yes, dot it; it has a very nice and easy-to-use interface with good features. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** It is a good tool and quite easily and it works very well. We use it to log threats, and it gives us a lot of confidence with this service, it gives us a high level of security, and that's really good. **Official Response from Customer Marketing:** > Hi Sebastian, Thank you so much for taking time out to leave a review and share your feedback. Glad to hear you are finding our service useful. We have shared your feedback about the dashboard with our product team. Thank you for being a customer! Team Alert Logic ### 24. Evolving platform for Analytics based Security **Rating:** 5.0/5.0 stars **Reviewed by:** Sheetal B. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2021 **What do you like best about LevelBlue MDR / MXDR?** The best part is the essential work we expect it to do - Cybersecurity. The product is specifically designed to increase the throughput of its service by minimizing the latency between any data breaching practice and making an alert to the security team. The product is easily customizable to incorporate the interests of its users and help us in predicting and identifying the potential threats to our clients' credentials. The customer support is really commendable and responds to all the queries within a day, and also helps to suggest critical patches we can merge with the existing system to avoid any data vulnerabilities—so overall a worth-it tool. **What do you dislike about LevelBlue MDR / MXDR?** There are a few new bugs we identify every time - The search query algorithm needs to be worked upon by the team; a new UX-based theme every two months would be great. The product needs to come with integrated MLOps libraries for better use by the users since it becomes tedious to search and implement standard ML algorithms every time to increase false-positive rates. Other than these, everything seems to fall in place for us. **Recommendations to others considering LevelBlue MDR / MXDR:** The tool is overall helpful for work, so it's good to give it a shot **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** The product helps us identify the potential areas of threat, and there's rarely any instance of data leakage these days due to enhanced security levels. ### 25. Alert Logic is the protection we needed and now we are safe **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon H. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic is a simple tool that works intuitively and identifies problems with notifications, and reports it to eliminate any cyber attack. It is an easy-to-understand tool; the interface is very detailed and excellent. Also, the technical support helped us a lot when we had doubts. **What do you dislike about LevelBlue MDR / MXDR?** I think you should improve signature-based detection as it tends to cause problems sometimes. **Recommendations to others considering LevelBlue MDR / MXDR:** Suppose you are looking for a tool to stay safe from attacks and be safe at the nodes within your network and monitor. Alert Logic is the answer. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** With this tool, we are safe from attacks since it offers us a high level of security and a table that is quite easy to navigate, in general, it has been very good. **Official Response from Customer Marketing:** > Hi Sharon, Thank you so much for taking time out to leave a review and share your feedback. Glad to hear you are finding our service useful. We have shared your feedback about our signature-based detection with our product team. They will look into it. Thank you for your continued support and trust! Team Alert Logic ### 26. Emerging tool for improving Machine Learning Based Data Security **Rating:** 5.0/5.0 stars **Reviewed by:** NeetoAsha P. | Software Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2021 **What do you like best about LevelBlue MDR / MXDR?** The best thing about this product is the level of security it provides to your data. As the name suggests, this software is beautifully designed to alert any logical potential threat to your websites. It keeps a good check on the IP addresses trying to reach our servers, warns us well in advance about the compromised credentials, and helps us correct/change them beforehand. It helps us track the vulnerabilities associated with the data sharing and highlights everything on the dashboard, as well as sending alerts to the required desks. A very well-managed tool overall. **What do you dislike about LevelBlue MDR / MXDR?** The product requires a bit of hard work to be put from our side too. Like we expect the latest products to be pre-integrated with Machine Learning and other necessary compliance algorithms, but it seems like the inbuilt algorithms don't perform that well as compared to custom algorithms, which we are learning and exploiting at the same time. So we are constantly improving upon the product to increase the false-positive rates. **Recommendations to others considering LevelBlue MDR / MXDR:** I will recommend this product to startups that provide unique products for ensuring cybersecurity among other firms since there's a lot to learn behind the technicalities of this software. Also, this product works well for organizations like ours, where the primary motive is to ensure the data security of one's firm. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We are constantly ideating on the applications for integration with other online products we are thinking of launching soon. It currently works amazingly in alerting us about the traffic and the compromised details. We are now in constant touch with the customer support team, and they are helping us understand some other related domains where we can exploit the beauty of this product. ### 27. Amazing Security Levels **Rating:** 5.0/5.0 stars **Reviewed by:** Geeta M. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2021 **What do you like best about LevelBlue MDR / MXDR?** The best part about Alert Logic MDR is the level of security provided by this software. We had been lately struggling for a compliance system that can protect our data from thefts, and this software does the job for us. The solutions provided by the software are pretty integrable with the existing services, and the software has successfully managed to block the company's database from web attacks. The dashboard is unique since it shows any possible future anomalies if any, and alerts our IT staff about the trusted websites and potential risks in monetary terms. Thus a complete 24/7 security system in itself, and I am also delighted with the contact support. **What do you dislike about LevelBlue MDR / MXDR?** The system seems quite impressive as of now, and we haven't seen any major bugs so far. One feature that would be really helpful if introduced can be the latency improvement between us using a particular platform and the software informing us about the potential threat. **Recommendations to others considering LevelBlue MDR / MXDR:** I think giving this product a try can be really helpful for recent startups in the long run **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We have been using this product for the compliance system of the company. The benefits are straightforward since there has been no significant web attack since we started using this product. So the product is quite valuable to our company. ### 28. Security solution with EASE **Rating:** 4.0/5.0 stars **Reviewed by:** Rishabh V. | SDET, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about LevelBlue MDR / MXDR?** The Alert Logic is excellent for blocking web attacks like SQL injection, XSS and many others. Not only this but what I liked the most is the support team is very knowledgeable and responsive and are ready to help at any time. The dashboard is clean and allows users to quickly see what requires their attention and details are easily accessed by clicking down into records. There are multiple configurations in which to specify how to handle policy violations, set up proxy routing and load balancing. **What do you dislike about LevelBlue MDR / MXDR?** Not so much dislike what some improvements that are needed are fine tunning of configurations because they are taking more than a month and adding more security issues. **Recommendations to others considering LevelBlue MDR / MXDR:** For application security and finding vulnerability then you can try alert logic, it also has a free trial available, so will definitely help you in choosing wisely. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Handling Vulnerabilities, security issues and alerts ### 29. Much better user experience in the new platform and more features **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro F. | Infrastructure and Security Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about LevelBlue MDR / MXDR?** The new EDR platform, with this we can use Alert Logic with a more integral approach. Also another good point is the new home dashboard that shows a lot graphical information related to exposures, vulnerabilities and incidents. Also the implementation team and the support is very efficient when it comes time-sensitive activities. **What do you dislike about LevelBlue MDR / MXDR?** It is kind of confusing to see exposures in the new Respond menu, i was very used to see Exposures and Remediations in the menu but it's just matter of time to get used to that. Also, sometimes exposures and configurations remediations tend to be the "same issue" but put in different sections, it's basically confusing and sometimes remediation tips have little less insight that we need to understand what we need to do. **Recommendations to others considering LevelBlue MDR / MXDR:** It is handy to protect cloud-based assets such as AWS or Azure, and it gives much more insights than native functionalities that every cloud provides. The price is also very competitive related to other vendors as I have researched. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** A lot of vulnerabilities resolved in the cloud environment and also in the instances that Alert Logic protects. The incident feature gives very important alerts for us, since we can not be monitoring our cloud 24/7, the escalation that Alert Logic's team provides help us a lot mantaining the security of our cloud. Another cool feature that is helping our Information Security Management System is the external vulnerability scanning that is free for us ### 30. Great scanner, but some alerts are vague. **Rating:** 4.5/5.0 stars **Reviewed by:** Micah H. | NOC Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about LevelBlue MDR / MXDR?** The dafault/built-in alerts are very helpful. e.g., automated log review for failed password attempts. I also like the monthly summary repots showing the comparison of alerts for this month, and the previous month. **What do you dislike about LevelBlue MDR / MXDR?** Some of the alerts don't provide quite enough information to know how to proceed right away. It can often be found quickly but sometimes take a bit of googling. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We use Alert Logic to monitor the LAN to keep track of things that might become issues in our audits. The log reviews help save us time manually reviewing them. **Official Response from Customer Marketing:** > Hi Micah, Thanks for writing a review! We’re happy to know that our service is working well for you. We have shared your feedback about our reports with our product team. Thank you for being a customer! Team Alert Logic ### 31. A very good security tool that analyzes and keeps you safe **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa H. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about LevelBlue MDR / MXDR?** I like this security tool because it does a good job when it comes to threats and cybersecurity issues; with this tool, we stay safe as it displays report log notifications with very deep details. I also like its ease of use. **What do you dislike about LevelBlue MDR / MXDR?** At first, I found it somewhat confusing, and its menus and interface I noticed that they are somewhat messy; I think it needs some improvements and adjustments. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Safety is always important at work, and with Alert Logic MDR, we are safe. It is a tool that gives us high levels of security and also the opportunity to easily identify threats and be able to solve them. **Official Response from Customer Marketing:** > Hi Melissa, Thank you so much for the 5 star review. Glad to hear you are finding our service useful. We have shared your feedback about the interface with our product team. Thank you for being a customer! Team Alert Logic ### 32. Identify IT Security Gaps and Threats in Business Line **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie B. | Public Art Curator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2022 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic MDR enhances managed detection and response for our cloud solutions such as AWS and GCP. **What do you dislike about LevelBlue MDR / MXDR?** Has tons of features, which makes it overwhelming to customize all. **Recommendations to others considering LevelBlue MDR / MXDR:** Great for automatic threat detection. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Reduces chances of cyber threats. Network endpoint solution. **Official Response from Customer Marketing:** > Hi Carrie, Thanks for writing a review! We’re happy to know that our service is working well for you. We have shared your feedback with the relevant team who will look into it. Thank you for being a customer! Team Alert Logic ### 33. Accurate alerts and log with detailed information and stay safe day by day **Rating:** 5.0/5.0 stars **Reviewed by:** Jaci K. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about LevelBlue MDR / MXDR?** Easy to use, and I really like its dashboard because it shows a lot of useful and detailed information, the alerts are accurate, and it allows me to be sure of any threat at any time; it is the best security tool and the best solution. **What do you dislike about LevelBlue MDR / MXDR?** Alert Logic continues to perform very well, and we are totally confident in this product because we love every one of its features. **Recommendations to others considering LevelBlue MDR / MXDR:** Fully guaranteed security. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We solve problems in the environment of vulnerability and defense against threats on the web, and we improve a lot in performance. **Official Response from Customer Marketing:** > Hi Jaci, Thanks a ton for the 5-star review! Thrilled to know that you are loving our service. Look forward to your continued trust, Team Alert Logic ### 34. Integrated Solution with great improvements over time. **Rating:** 5.0/5.0 stars **Reviewed by:** Otto A. | Director, Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about LevelBlue MDR / MXDR?** The solution has pretty much everything you may need, integrated into a single pane of glass. **What do you dislike about LevelBlue MDR / MXDR?** New features may not match what we need, but the market dictates what happens first. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** I don't need many solutions, so I don't require many vendors or technologies to manage. The simplicity and centralization of so many tools in a single Alert Logic solution not only saves me time but money. ### 35. Great product and security solution along with a great user experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel S. | Cyber Security Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic MDR is a very good product and easy to understand, thanks to its interface and detailed description of each function. Creating an alert has never been easier. It has also prioritized customization, and I can also collect different data in open source. With this software, we feel very safe since we can identify any type of threat and develop cybersecurity before they act. The implementation was simple and, above all, because it can be easily integrated with other cloud platforms and launched instantly. **What do you dislike about LevelBlue MDR / MXDR?** For now everything is going very well. But they should improve some details for example improve the false postive rate since it make you believe that there is threat when there is not. **Recommendations to others considering LevelBlue MDR / MXDR:** Try it, and you will notice big changes, and you will feel totally safe in your company. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We all want to feel safe in the workplace, and thanks to this tool, we have been able to achieve it. We feel safe since we can effectively prevent cyber threats on our computers. ### 36. The best security solution that give good results on time **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler B. | Senior Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about LevelBlue MDR / MXDR?** I like it because it's good at managing security, and it is feature-rich and easy to integrate, and customizable too. It is a useful tool, and the table shows a lot of information, and the alerts are very useful. **What do you dislike about LevelBlue MDR / MXDR?** Alert notifications are sometimes false positives, and that annoys a bit. **Recommendations to others considering LevelBlue MDR / MXDR:** It is the easiest tool to use you will find, and you will get good benefits. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Our security issues have been resolved, and we now have an extensive log and can keep an eye on everyone with the threat monitor details. **Official Response from Customer Marketing:** > Hi Tyler, Thank you so much for taking time out to leave a review and share your feedback. Glad to hear you are finding our service useful. We have shared your feedback about the notifications with our product team. Thank you for being a customer! Team Alert Logic ### 37. A booyaa,thwamp,awsomtastical and phenomawesomest Managed Detection and Response solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh M. | Risk and Compliance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic MDR helps to resolve any security threat in our organization. This tool can also identify and address security breaches before they cause real damages. Top-notch customer support team is another thing that I like about this tool. **What do you dislike about LevelBlue MDR / MXDR?** When it comes to detecting and responding to threats,Alert Logic MDR never disappoints and delivers amazing results. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** It's reliable with log management. Prevents cybersecurity threats. Detects and responds to security threats quickly. **Official Response from Customer Marketing:** > Hi Ramesh, We love the review title! Really appreciate the 5-star review. So happy to know that you are loving our service. Look forward to your continued trust, Team Alert Logic ### 38. Necessary tool to manage security solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Douglas T. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2021 **What do you like best about LevelBlue MDR / MXDR?** I like that the table always shows the necessary information, and the alert notifications are very helpful with instructions to correct and make a decision, and it has a wide variety of functions; the implementations were easy with instructions. **What do you dislike about LevelBlue MDR / MXDR?** Sometimes it shows errors in the logs, and its details are not so clear. **Recommendations to others considering LevelBlue MDR / MXDR:** It is a very solid and easy-to-implement tool; you should give it a try. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** It is a fantastic tool that has impressed us a lot because of its ease and implementation in cloud environments. ### 39. All the protection you could ever need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about LevelBlue MDR / MXDR?** Truly white glove service is what you receive when working with Alert Logic MDR services. For our public cloud offering, we rely heavily on Alert Logic MDR for guidance and review of HIPAA and other service level requirements from our customers. We couldn't do it without the help of Alert Logic MDR. **What do you dislike about LevelBlue MDR / MXDR?** Nothing... honestly, everything is up to par and easy to use. **Recommendations to others considering LevelBlue MDR / MXDR:** If you have specific needs regarding the monitoring and management of your nodes within your network, I can't fully recommend Alert Logic MDR enough. It is a fantastic suite of tools. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Alert Logic MDR provides us with comprehensive coverage. Overall, the data and insights we receive are powerful and extremely valuable to providing first class service to our customers. ### 40. Alert Logic MDR the best secirity that one Can get. **Rating:** 4.0/5.0 stars **Reviewed by:** FARHAAN S. | Management Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about LevelBlue MDR / MXDR?** 1. There is nothing that Can give your Valuable data 100% Security but with alert Logic mDR your Can prevent breaching or any external CyberAttack. 2. The support was highly knowledgeable and has the Solution to every querry put to them. 3. It quickly identify a problem and report it to the Concerned team. **What do you dislike about LevelBlue MDR / MXDR?** 1. User interface needs to build more user friendly. 2. Many times the solution to an querry appears at different time which neds to be fixed. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** 1. It has provided a high level pf security against malware or external Cyber attacks. 2. Dashboard is quite easy to navigates and graphical presentation are the unique aspects of it. 3. With Alert logic MDR We can easily identify the problem and fixed it so that Our Clients Can get an optimal solution ### 41. Alert Logic is best solution to stay safe from the zero day cyberattacks **Rating:** 4.5/5.0 stars **Reviewed by:** Pavan sreevatsav A. | Cyber Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2021 **What do you like best about LevelBlue MDR / MXDR?** 1. The security monitoring for the network, especially for the cloud-based servers. It is the best tool to detect suspicious activity. 2. The Support will be suggesting required patches for the vulnerabilities. 3. After scanning the devices, it will showcase the vulnerabilities and highlights to the management. 4. The reports about the external scans and suspicious IP traffic(inbound traffic) will be presented to get a clear picture. 5. The incident response process management plays an essential role in quickly identifying and highlight it to the concerned team. **What do you dislike about LevelBlue MDR / MXDR?** The signature-based and behavioral-based detection can be improved. Like adding Machine Learning-based detection methodology can improve the false positive rate. **Recommendations to others considering LevelBlue MDR / MXDR:** I strongly recommend Alert Logic to organizations to protect their network from cyberattacks. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Few things developers make mistakes while writing secure code. In that case, based on the scan results the vulnerability that exists in the application and software can be identified. ### 42. Simply amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Jatin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2020 **What do you like best about LevelBlue MDR / MXDR?** Cloud Insights are simply amazing and helps with improving my aws arch **What do you dislike about LevelBlue MDR / MXDR?** Cloud insights is simply amazing but I wish it had AWS Gov cloud integration **Recommendations to others considering LevelBlue MDR / MXDR:** N/A **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Vulnerability management and risk assessment ### 43. AL MDR review **Rating:** 4.5/5.0 stars **Reviewed by:** Dianis C. | Sr.cloud security engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about LevelBlue MDR / MXDR?** using AL MDR is an incredible experience as it has lots of features **What do you dislike about LevelBlue MDR / MXDR?** Daily and weekly log review can be in better format with more details **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** AL was integrated with our cloud accounts, and it is providing a better view to analyze the cloud logs **Official Response from Customer Marketing:** > Hi Dianis, Thank you so much for taking time out to leave a review and share your feedback. Glad to hear you are finding our service useful. We have shared your feedback about the log review format with our product team. Thank you for your continued support and trust! Team Alert Logic ### 44. A decent and must have security solution for any organization **Rating:** 3.5/5.0 stars **Reviewed by:** Aastha A. | Account Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2021 **What do you like best about LevelBlue MDR / MXDR?** Alert logic is a robust and powerful security solution that works really well in ensuring tight security for your organization against any attacks and does a great job in locking malicious sites. Their support team does a pretty good job in providing any kind of technical support. The implementation was smooth ensuring that our team can quickly get used to the platform. **What do you dislike about LevelBlue MDR / MXDR?** The UI isn't very intuitive and needs a lot of improvement. Though bugs are fixed pretty quickly by the team but there are lot of limitations in terms of the functionalities in this solution. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Ensuring our customer data is safe. Ensuring compliance with security laws and regulations. Protecting our company from security breaches and malicious attacks. ### 45. Better Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Nerengen B. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic provides numerous customization options to the detail at which level you want your services to monitor and at which interval frequency. It also allows to specify the user or group to be notified in case of an escalation **What do you dislike about LevelBlue MDR / MXDR?** The query filtering doesn't always work as intended, and the results appear to be inconsistent at times **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** With Alert Logic, we have been able to set up monitoring and alert solution for our application in a robust manner and ensure our service arent affected by outages for our customer for a long time ### 46. I am happy with AL but still much to learn **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about LevelBlue MDR / MXDR?** I like web application. It is clear and nice looking. **What do you dislike about LevelBlue MDR / MXDR?** Sometimes support tooks a lot of time to respond. **Recommendations to others considering LevelBlue MDR / MXDR:** I think it is a good solution **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We are using that as a SIEM. It helps us with our cloud infrastructure **Official Response from Customer Marketing:** > Hi , Thanks for writing a review! We’re happy to know that our service is working well for you. We have shared your feedback with our support team and they will look into it. Thank you for being a customer! Team Alert Logic ### 47. Could do better, at least pricing was decent **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about LevelBlue MDR / MXDR?** Works very well in blocking web attacks The dashboards are handy, containing a detailed description of each component, and allow great insights pretty quickly. Value for money - this solution is fine. **What do you dislike about LevelBlue MDR / MXDR?** The user interface is not really intuitive and in general many limitations with the product itself. Many vital features are missing and it takes a while to get things configured to satisfaction. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We use it for threat detection, however there are still many non-neglible use cases it does not cover (DDOS attacks for example) ### 48. Great product for external SOC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2021 **What do you like best about LevelBlue MDR / MXDR?** Utilizing Alert Logic SOC allows me to sleep at night knowing someone is looking at our logs for threats **What do you dislike about LevelBlue MDR / MXDR?** It was a little cumbersome to install and it is time-consuming to get it organized. Somtimes the console is unresponsive **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We are using AL for 24/7 monitoring and remediations. I have also been able to use daily log reports to recognize irregular behaviors and find undiscovered threats ### 49. Best industry standard software which gives timely alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2021 **What do you like best about LevelBlue MDR / MXDR?** Always keeps organization updated with the alerts and logs of the organization systems **What do you dislike about LevelBlue MDR / MXDR?** Very depth alerts make it a little confused to understand. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** As of now, our organisation is not facing any issue with that **Official Response from Customer Marketing:** > Hi there, Thanks for writing a 5-star review! We’re happy to know that our service is working well for you. We have shared your feedback about our alerts with our product team. Thank you for being a customer! Team Alert Logic ### 50. The One solution for many Problems **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2021 **What do you like best about LevelBlue MDR / MXDR?** The vital context of risk exposure it provides in accordance to enable the appropriate event response. The feature of delivery based outcome security while collecting the traffic over networks and also providing data coverage are among the best features which came across. **What do you dislike about LevelBlue MDR / MXDR?** The User Interface must be more interactive and should provide positive outcomes. It's because it makes one believe that they are under a specific threat which they are not. The insights provided must be easier to understand and adapt by the user. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** It's best in handling vulnerabilities in cloud environments, and the occurrence is also being protected precisely by Alert logic. The valuable material which is provided to us free of cost, the external vulnerabilities scanning. Most importantly, it effectively prevents our computers from engaging in any cyber threats unknowingly. ## LevelBlue MDR / MXDR Discussions - [What is Alert Logic MDR used for?](https://www.g2.com/discussions/what-is-alert-logic-mdr-used-for) - [What is AT&T Managed Threat Detection and Response Service used for?](https://www.g2.com/discussions/what-is-at-t-managed-threat-detection-and-response-service-used-for) - [What is Alert Logic?](https://www.g2.com/discussions/what-is-alert-logic) - [View LevelBlue MDR / MXDR pricing details and edition comparison](https://www.g2.com/products/levelblue-mdr-mxdr/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+20%3A56%3A46+-0500&secure%5Bsession_id%5D=0137e863-a150-4b00-8594-75b32cc9dfad&secure%5Btoken%5D=c1551875bcf090d3082f6e2a64e04ec9c6f5002e2169db75e422582fb256610d&format=llm_user) ## LevelBlue MDR / MXDR Features **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top LevelBlue MDR / MXDR Alternatives - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - 4.7/5.0 (500 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (416 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.8/5.0 (886 reviews)