BB
Bailey B.
Small-Business (50 or fewer emp.)
"Highly recommend Lettrlabs for anyone looking to scale personal touch for their business!"
5/5
What do you like best about LettrLabs?

I love that Lettrlabs allows me to provide handwritten notes at scale to clients, prospects, etc. It outshines competitors in terms of quality and price. The handwriting looks very geniune and I love that there are so many fonts to choose from to closely match your personal writing style. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Delivery times seem a little long, but nothing to be concerned about. Will just plan to send out letters about a week in advance. The ink also looks a little light, so there could be improvements with the amount of pressure the machines use to write the letters. Review collected by and hosted on G2.com.

RA
Rami A.
Small-Business (50 or fewer emp.)
"Stop Searching, Lettrlabs is better than any other handwriting service out there"
5/5
What do you like best about LettrLabs?

I sent a few letters to myself, and LettrLabs has the most realistic type of writing out of any other handwriting service I have tried. I have tested out postpilot, scribeless, and many more. Lettrlabs beats them all out of the water with the quality of the letters and at the price they offer (if you choose a monthly plan).

Their customer service is wonderful, and I was able to work with Dan on getting the account set up and recommendations on how to improve our use of the product at no additional cost. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

No shopify application, limited documentation on how to setup Zapier and other services, no preview of how integration letters look that are being sent out, UI improvements. Review collected by and hosted on G2.com.

LW
Linda W.
Small-Business (50 or fewer emp.)
"Wonderful Product and Experience"
5/5
What do you like best about LettrLabs?

The quality is excellent! We love that the cards are sent in an envelope.

Customer comments were very positive and the support from Dan Fein is the simply the BEST!! Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

They could use a few upgrades on platform when it comes to being able to look back at invoice of each mailing within the platform. Pricing improvements are needed. Review collected by and hosted on G2.com.

Christopher L.
CL
Christopher L.
VP of Marketing
Mid-Market (51-1000 emp.)
"Surprisingly effective marketing tool"
5/5
What do you like best about LettrLabs?

The customer service is terrific, and the tool is so much further along compared to other competitors. Being able to go in and rush an order out the door without talking to someone allows us to hit faster mail deadlines. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

I think the editor tool could be more robust, but honestly, it's 100x further along than any other company in the market. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Easy quick solution for direct mailers"
5/5
What do you like best about LettrLabs?

I appreciate LettrLabs ability to audit recipient lists, removing duplicates or unreachable addresses. I also love the variation in handwriting. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Nothing to dislike...other than I wish there were more pricing options for increase in volume. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Great cards, good prices"
5/5
What do you like best about LettrLabs?

Very helpful team, good product, pricing works well and makes the payoff very good. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Nothing, they have been great to work with Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Postcard invitation"
5/5
What do you like best about LettrLabs?

We used LettrLabs to print 7000 poscards to invite people at our conference booth.

The quality of the print is amazing but bets part is hand-written text.

Many people came to our booth with this postcard saying how nice it was to receive a hand-written postcard and felt obligates to sotp by :) Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Everything is great. We loved this service Review collected by and hosted on G2.com.

EP
Emily P.
Small-Business (50 or fewer emp.)
"Easy to work with and great product"
5/5
What do you like best about LettrLabs?

The postcards are extraordinarily realistic. If you received one you'd never know it wasn't written by a person unless I told you and even then it's hard to believe. We send them as donor thank you notes and it's saved a ton of time. Their team is also highly responsive and very easy to work with to get the order exactly to your specifications. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

It can get a little expensive for a small nonprofit. I have to pick and choose times and people to send it to in order to stay budget conscious. But totally worth it for the donor experience and stewardship. Review collected by and hosted on G2.com.

Jim C.
JC
Jim C.
Owner
Small-Business (50 or fewer emp.)
"Easy to Use Customer Outreach that works."
5/5
What do you like best about LettrLabs?

Usability: I was able to make an account very quickly. Within minutes my first outreach campaign was ready. The website had a few easy to follow tutorials that made it easy for me to understand the process!

Speed: The turnaround at Lettrlabs is quite frankly warp speed, I am excited as this means I can test new campaigns and lead pools quickly to find out what works!

Price: Easy decision as LettrLabs was the most affordable option I found in the space! Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

As a new product, I hope they continue to expand their feature set and make the interface even more useable. They do have a built in user feedback feature on the website! I would love to see them incorporate the use of my own custom signatures for the bottom of the letters in the future! Review collected by and hosted on G2.com.

Kevin L.
KL
Kevin L.
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great product, very impactful."
5/5
What do you like best about LettrLabs?

I absolutely love the quality of the postcards. I had multiple people comment on how impactful it is to receive a hand-written message in the healthcare industry. LettrLabs makes it possible to send bulk quantities of these notes that would otherwise be impossible to manufacture. In addition, the customer support was well-informed and very easy to get in touch with. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

After sending a few batches of LettrLabs letters to our clients and partners, I gave a list of feedback to the dev team that would make the workflow even easier. My top suggestions were to integrate with common CRMs (primarily Salesforce and HubSpot) and to create a preview mode for parsing through renderings of the letters. I made a couple of mistakes inputting data, and I think a preview mode would make QC-ing easier. Review collected by and hosted on G2.com.