Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"I highly recommend this company and their products!"
5/5
What do you like best about LettrLabs?

I like the ability to create templates, this makes it very fast to send out a handwritten card at a great price. My clients love the personal touch and it saves me a ton of time. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

There is not much I dislike about letterlabs. I would recommend. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"I've looked everwhere for a customer card service, LettrLabs is the best & most affordable"
5/5
What do you like best about LettrLabs?

How affordable and automated it is. It's so hands off for me and the most affordable service I could find by a long shot. It also is great for small businesses and small MOQ like mine. The service team also contacts you very fast. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

I emailed someone who worked at Lettrlabs twice to see with resources he asked me to send to him (2 case studies I found about how helpful handwritten cards are for customer retention), and asked if I could write a blog post for them and he disregarded both my emails until I followed up a 3rd time. Review collected by and hosted on G2.com.

Aurelio C.
AC
Aurelio C.
Mid-Market (51-1000 emp.)
"Quality Letters & User-friendly Platform"
5/5
What do you like best about LettrLabs?

Building templates and customizing letters to customers is very easy and intuitve with LettrLabs. I like that you can have as many templates created as needed. They integrate with Zapier for easy data importing of contact information. It's a subscrition-based model that allows us to mix and match products (card sizes/styles) leveraging the monthly credits in our account, so I like that flexibility. They also offer a neat affiliate program for referring customers over, which can help with cost-savings. Very friendly account manager and prompt communication! Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

None that I can think of at this moment. Review collected by and hosted on G2.com.

KB
KL B.
Small-Business (50 or fewer emp.)
"Easy to get started- data extraction is good."
4.5/5
What do you like best about LettrLabs?

What has been most helpful is how quickly I've been able to get started with my DM campaign. Also, my customer support has been great so far. Quick and responsive to doing the right thing. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Well, one of the downsize is cost for someone that can't commit to high volume. Review collected by and hosted on G2.com.

Ryan G.
RG
Ryan G.
Small-Business (50 or fewer emp.)
"So much faster than writing out notes!!!"
5/5
What do you like best about LettrLabs?

I love it that I can send an email to my assistant and she can create and send the card for me. It shows up to my client looking like a handwritten notes. This solution solves a lot of time problems for me. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

There isn't anything I don't like. I am happy. Review collected by and hosted on G2.com.

Ashton T.
AT
Ashton T.
Small-Business (50 or fewer emp.)
"Awesome Handwritten Automations"
5/5
What do you like best about LettrLabs?

Their platform is affordable and integrates with my CRM so it is easy to automate letters. Their support is also great and always available! I use them all the time for marketing. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Not much.. They have been great to work with. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Makes send handwritten notes easy!"
4.5/5
What do you like best about LettrLabs?

LettrLabs helps us quickly send out donor thank-you notes. It allows us to personalize notes without having to write each note individually. It is also cost-effective when you consider the cost of printing, postage, and time to write individual notes. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

The portal is still a little clunky and takes some getting used to. It would be great if you could see a preview for each card after it merges, not just the first one. Review collected by and hosted on G2.com.

Tessa F.
TF
Tessa F.
Small-Business (50 or fewer emp.)
"Fantastic handwritten cards"
5/5
What do you like best about LettrLabs?

The difference in pricing and quality between competitors is starkly evident. After reviewing alternatives such as Handwrytten and Simply Noted, it's clear that none of them offer comparable pricing, especially for smaller orders.

During the process of placing my order, I had a few question. I was pleasantly surprised by the exceptional customer service provided. Richard, one of the representatives, promptly assisted me by sharing my screen, resolving my concerns right away - amazing. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

They are a bit low on integrations, but I'm told that's in the pipeline Review collected by and hosted on G2.com.

Steve S.
SS
Steve S.
Huntsville/Madison Real Estate Broker Associate , Alabama Realtor®
Small-Business (50 or fewer emp.)
"So easy!"
5/5
What do you like best about LettrLabs?

Very intuative and easy interface. Full customization options to personalize your marketing. Great customer support while you're in yor project. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

Mailing costs are high, but that's not in their control. Review collected by and hosted on G2.com.

Dave A.
DA
Dave A.
Small-Business (50 or fewer emp.)
"LettrLab Works and Is affordable"
5/5
What do you like best about LettrLabs?

LettrLabs has great customer support and a file of good pictures and content that work. Review collected by and hosted on G2.com.

What do you dislike about LettrLabs?

I have nothing that I dislike about LettrLabs. Review collected by and hosted on G2.com.