# LettrLabs Reviews **Vendor:** LettrLabs **Category:** [Handwritten Notes Software](https://www.g2.com/categories/handwritten-notes) **Average Rating:** 5.0/5.0 **Total Reviews:** 55 ## About LettrLabs LettrLabs is a B2B marketing company focused on the power of handwritten communication. We help both for profit and nonprofit enterprises connect with their followers and make a lasting impact. Our products include personalized handwritten cards, handwritten post cards, handwritten product inserts and handwritten envelopes. Additionally, we provide data services to identify qualified leads for your organization. ## LettrLabs Pros & Cons **What users like:** - Users highlight the **easy-to-use platform** of LetterLabs, enabling quick and efficient creation of direct mail materials. (2 reviews) - Users love the **handwritten postcard feature** from LettrLabs, enhancing personal connections effortlessly and beautifully. (2 reviews) - Users highlight the **exceptional customer support** at LetterLabs, appreciating prompt assistance and valuable insights throughout their experience. (1 reviews) - Users appreciate the **customization options** of LettrLabs, allowing for personalized postcards with ease and efficiency. (1 reviews) - Users love the **handwritten postcard feature** for adding personal touches, enhancing connections with supporters effortlessly. (1 reviews) - Users value the **platform usability** of LetterLabs, appreciating its straightforward design and responsive customer support. (1 reviews) - Quality (1 reviews) - User Experience (1 reviews) ## LettrLabs Reviews ### 1. I'm a new user and I love the easy and authentic ways I can use LettrLabs! **Rating:** 5.0/5.0 stars **Reviewed by:** Meghan W. | Founder and Board Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about LettrLabs?** I just started using LettrLabs and I love the handwritten postcard feature. As a small nonprofit organization I love to create personal touches. And as a small nonprofit, it's can be demanding to hand write 200 post cards. I really love the option to send a personalized post card once in awhile. I can't wait to discover new ways to use LettrLabs! **What do you dislike about LettrLabs?** Nothing comes to mind. I have not discovered a downside. **What problems is LettrLabs solving and how is that benefiting you?** LettrLabs is solving the problem of TIME and it benefits our small organization because I feel we can make a personal touch with the handwritten note card when I truly don't have the opportunity to send handwritten myself. ### 2. More about what I like best **Rating:** 5.0/5.0 stars **Reviewed by:** George C. | Principle at Marketing Direct, Inc., Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about LettrLabs?** This is an update to my previous LetterLabs review. What really stands out with LetterLabs are lots of things and for me their customer support makes all the difference and why I have settled on LetterLabs as my go-to platform for pen letters and postcards. Past two months have tried other wannabe competitors...but the three I worked with way too clunky to navigate and iron out the design issues I was having with each project which were note cards with envelopes. So I came back to Letterlabs after trying the other platforms and what a refreshing and welcome experience. Not only did I get almost immediate real-time phone call from their support people who walked me through the questions I had about a particular issues I was having with getting the design down just the way I wanted it to look, but they showed me additional tips --- again, real-time via screen-share AND speaking directly with them by phone --- all made a big difference is getting me where I wanted to go. Also, and this to me maybe even more important, I was able to reach the individual who heads up the team that does customer support for my particular account --- and was able to learn more stuff about what kinds of cards and letters are pulling best and also the ones that for any number of reasons are not working. That last part --- what is not working --- good to hear that because it shows transparency and not all the sugar coating sales pitches so common from support people. All in all, I'm a very happy camper with LetterLabs and am still learning tricks and tips for improving my direct mail. Simplicy and works without having to spend lots of time making it work. I do direct mail on regular basis and came to LetterLabs already sold on getting letters opened and read. All depends on what you say in your mailing plus what it costs to get your mailing out the door. So I checked out alternatives to LetterLabs ---- tried them out on at at time. Gave them all a fair shake... and ended up back with LetterLabs. Not just for LetterLabs pricing --- which is easy to understand, transparent, and cost-per-mailing better than their competiton, but because LetterLabs keeps things simple without sacrificing functionality. Plus, if I need help their support folks are there real-time. **What do you dislike about LettrLabs?** Have not yet figured that out. If I do, I will post it. Simply because I think the LetterLabs people will listen and do what they can to keep making their platform better and better. **What problems is LettrLabs solving and how is that benefiting you?** Eliminates having to deal with print shops and graphic designers to do my mailings. ### 3. Super easy to use, the result looks awesome and the service is outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara Dolleschal D. | General Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about LettrLabs?** Easy to use platform. I went in, clicked through it and had my ready to use post card and envelope done in just a very short amount of time. I was impressed with the great UX design of the platform - and the pricing is fair as well. Great if you want to send out personalized looking cards. The account executive was very attentive and I even got a onboarding call - but I already had figured everything out myself. Super friendly people and a pleasure to work with! **What do you dislike about LettrLabs?** nothing, there was nothing I didn't like **What problems is LettrLabs solving and how is that benefiting you?** I wanted to find a way on how to stick out of regular mail that easily ends up in trash unnoticed. We have a very unique product that I needed to get attention by specific people, that are being slammed with mail. With hand written cards, I had the opportunity to stand out with our message ### 4. Great option for people with terrible handwriting, but still love thank-you cards **Rating:** 4.5/5.0 stars **Reviewed by:** Leland B. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about LettrLabs?** The interface and options, I think, are very well thought out so that there is very little friction for me to easily log in, pull up my template, draft a note, address, and send it to a client when I finish a project. I compared several platforms offering similar services and liked the pricing structure that LetterLabs offered. I am still a fan of snail mail and think that sending thank-you cards or other mailings to my clients makes a good impact for me as a small business owner. **What do you dislike about LettrLabs?** Well, it isn't your penmanship...but in my case that's probably a good thing. I have sent samples to myself and the writing is pretty perfect, even if you pick a "messy" handwriting style. By perfect I mean the spacing between the letters and words and how perfectly level each line is. I don't think I'm trying to fool anyone into thinking I physically wrote this note...but that's one thing to keep in mind, the precision of the note/handwriting will be clear. That being said, they are my words and having them be legible is a major win for me. **What problems is LettrLabs solving and how is that benefiting you?** I was handwriting thank you notes at the end of each client engagement. My handwriting has degraded to the point that I was embarrassed by how it looks or how hard it was too read. I'd tried other platforms to get physically written cards and liked LettrLabs the best. ### 5. Easy to use and effective marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica M. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about LettrLabs?** It's easy to create re-usable templates in Lettr labs so that you can just do small updates to content when you want to send a new letter. It saves all your prior settings so you don't have to start from scratch every time. I also like that you can easily upload your address list. We use this service to send letters to leads on a monthly basis and the tool makes it easy to do this. **What do you dislike about LettrLabs?** The only downside is that they charge extra for additional characters for each letter, so if your letter is on the longer side you will pay more. **What problems is LettrLabs solving and how is that benefiting you?** It is time consuming to write actual handwritten letters to leads, especially when you need to contact 50 to 100 at a time. Lettr labs makes it easy to send a more customized and personal piece of print marketing to leads without having to actually handwrite them. These letters come across as more personal than a generic postcard which helps potential leads feel more connected to us. ### 6. My LettrLabs : Easy and Convenient Notes Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jon G. | Realtor Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about LettrLabs?** Letterlabs is pretty straightforward. Their website is easy to navigate and pretty much has everything I need. Their customer support is also very good but the ways they can be reached could be improved. **What do you dislike about LettrLabs?** They are a bit more expensive than what I'm used to paying with the previous note provider I was using, and they don't have any options yet for me to include my business card in the notes I send out. **What problems is LettrLabs solving and how is that benefiting you?** LetterLabs allows me to reach and connect with both new and existing clients that might be interested in real estate. This adds a more personal touch than sending my clients electronic message or text. It also is great for my clients who aren't checking their emails regularly so it's a great benefit for me. ### 7. Some of the smartest money you can spend for lead flow! **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about LettrLabs?** We've been running handwritten letter campaigns for several years now and LettrLabs stands above the rest for click-to-ship times, and pricing. It's easy to use, and makes me look great with my clients. What more could you want? **What do you dislike about LettrLabs?** I wish it offered the ability to compile mailing list by tax ID, rather than just phyisical mailing address, but that is a bit of a corner case as we operate in an area with a number of second homeowners. **What problems is LettrLabs solving and how is that benefiting you?** We know handwritten outreach works best and delivers a 4x return over Google Ads for our landscaping operations, but how do we do this at scale (5-6k mailers at a time) without our team developing carpal tunnel? Enter LettrLabs, we upload the mailing list, hit send and wait a week until the leads start flowing in. It's amazing how many of our customers think we actually wrote them a note! ### 8. A powerful tool + Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Justin R. | Senior Donor Relations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about LettrLabs?** LettrLabs has helped transformed the ways we are able to communicate with our donors and has helped us create more streamlined, efficient systems. This has been especially helpful as our development teams have gone through a number of transitions over the past couple years. I've also had nothing but great interactions with the LettrLabs team. They have graciously answered all of my questions and have helped our team better understand how to use the platform. **What do you dislike about LettrLabs?** We haven't experienced any downsides. The platform has continued to innovate and add more features, which has been extremely helpful. **What problems is LettrLabs solving and how is that benefiting you?** Allowed us to send more personalized communications to donors, something that was previously quite difficult to create time for. ### 9. Memorable Marketing with Efficient Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie M. | Head of Marketing, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about LettrLabs?** LettrLabs provided an efficient means to service our need for traditional letter marketing. Their hands-on approach really made the task so very easy, and had us coming back time and time again to reuse their service. The team members are especially helpful and provide wise recommendations based on their experience and case studies. **What do you dislike about LettrLabs?** Using any form of traditional marketing method comes at a cost, and there is no difference here. However, LettrLabs does provide a decent discount based on order quantity, which helps down the line. **What problems is LettrLabs solving and how is that benefiting you?** The ability to create thousands of handwritten letters in a short time frame. ### 10. Good quality, flexible character count and affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla M. | Luxury Real Estate Agent | The Stafford Real Estate Group, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about LettrLabs?** I really enjoy using LettrLabs services. Not only was their team very helpful and available to me for questions (Jeremiah specifically was awesome!), but the quality is nice and you can't beat the price. The platform is very easy to use as well! I really appreciated Jeremiah's help as he was able to recommend some ideas I had not thought of! **What do you dislike about LettrLabs?** I wish there was more flexibility with the QR code and being able to put it on the back of the postcard instead of the front. **What problems is LettrLabs solving and how is that benefiting you?** Reaching clients with personalized notes that they read instead of going straight from the mailbox to the trash. ### 11. I highly recommend this company and their products! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about LettrLabs?** I like the ability to create templates, this makes it very fast to send out a handwritten card at a great price. My clients love the personal touch and it saves me a ton of time. **What do you dislike about LettrLabs?** There is not much I dislike about letterlabs. I would recommend. **What problems is LettrLabs solving and how is that benefiting you?** I want my clients to experience a personal touch but I don't want to invest the time to write the letter. This company solves my problem for a great price! ### 12. I've looked everwhere for a customer card service, LettrLabs is the best & most affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about LettrLabs?** How affordable and automated it is. It's so hands off for me and the most affordable service I could find by a long shot. It also is great for small businesses and small MOQ like mine. The service team also contacts you very fast. **What do you dislike about LettrLabs?** I emailed someone who worked at Lettrlabs twice to see with resources he asked me to send to him (2 case studies I found about how helpful handwritten cards are for customer retention), and asked if I could write a blog post for them and he disregarded both my emails until I followed up a 3rd time. **What problems is LettrLabs solving and how is that benefiting you?** Retaining customers. I want them to connect with our brand and remember who we are. ### 13. Quality Letters & User-friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Aurelio C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about LettrLabs?** Building templates and customizing letters to customers is very easy and intuitve with LettrLabs. I like that you can have as many templates created as needed. They integrate with Zapier for easy data importing of contact information. It's a subscrition-based model that allows us to mix and match products (card sizes/styles) leveraging the monthly credits in our account, so I like that flexibility. They also offer a neat affiliate program for referring customers over, which can help with cost-savings. Very friendly account manager and prompt communication! **What do you dislike about LettrLabs?** None that I can think of at this moment. **What problems is LettrLabs solving and how is that benefiting you?** Providing our high-value customers with a nice, hand-written card (a nice touch!) . ### 14. Easy to get started- data extraction is good. **Rating:** 4.5/5.0 stars **Reviewed by:** KL B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about LettrLabs?** What has been most helpful is how quickly I've been able to get started with my DM campaign. Also, my customer support has been great so far. Quick and responsive to doing the right thing. **What do you dislike about LettrLabs?** Well, one of the downsize is cost for someone that can't commit to high volume. **What problems is LettrLabs solving and how is that benefiting you?** Customize a letter that stands out from the noise. ### 15. So much faster than writing out notes!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about LettrLabs?** I love it that I can send an email to my assistant and she can create and send the card for me. It shows up to my client looking like a handwritten notes. This solution solves a lot of time problems for me. **What do you dislike about LettrLabs?** There isn't anything I don't like. I am happy. **What problems is LettrLabs solving and how is that benefiting you?** They make writing handwritten notes fast and the product is legible. ### 16. Awesome Handwritten Automations **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about LettrLabs?** Their platform is affordable and integrates with my CRM so it is easy to automate letters. Their support is also great and always available! I use them all the time for marketing. **What do you dislike about LettrLabs?** Not much.. They have been great to work with. **What problems is LettrLabs solving and how is that benefiting you?** They allow me to send personal handwritten letters to I can market to my customers. It also makes calling/sales much easier. ### 17. Makes send handwritten notes easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about LettrLabs?** LettrLabs helps us quickly send out donor thank-you notes. It allows us to personalize notes without having to write each note individually. It is also cost-effective when you consider the cost of printing, postage, and time to write individual notes. **What do you dislike about LettrLabs?** The portal is still a little clunky and takes some getting used to. It would be great if you could see a preview for each card after it merges, not just the first one. **What problems is LettrLabs solving and how is that benefiting you?** Sending out thank you notes to donors in a timely fashion ### 18. Fantastic handwritten cards **Rating:** 5.0/5.0 stars **Reviewed by:** Tessa F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about LettrLabs?** The difference in pricing and quality between competitors is starkly evident. After reviewing alternatives such as Handwrytten and Simply Noted, it's clear that none of them offer comparable pricing, especially for smaller orders. During the process of placing my order, I had a few question. I was pleasantly surprised by the exceptional customer service provided. Richard, one of the representatives, promptly assisted me by sharing my screen, resolving my concerns right away - amazing. **What do you dislike about LettrLabs?** They are a bit low on integrations, but I'm told that's in the pipeline **What problems is LettrLabs solving and how is that benefiting you?** Outreach for fundraising for our school ### 19. So easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | Huntsville/Madison Real Estate Broker Associate , Alabama Realtor®, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about LettrLabs?** Very intuative and easy interface. Full customization options to personalize your marketing. Great customer support while you're in yor project. **What do you dislike about LettrLabs?** Mailing costs are high, but that's not in their control. **What problems is LettrLabs solving and how is that benefiting you?** The personalized, first class. mailings get opened! ### 20. LettrLab Works and Is affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Dave A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about LettrLabs?** LettrLabs has great customer support and a file of good pictures and content that work. **What do you dislike about LettrLabs?** I have nothing that I dislike about LettrLabs. **What problems is LettrLabs solving and how is that benefiting you?** LettrLab help me with suggestions on what wording will be a response from a potential client. ### 21. Highly recommend Lettrlabs for anyone looking to scale personal touch for their business! **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about LettrLabs?** I love that Lettrlabs allows me to provide handwritten notes at scale to clients, prospects, etc. It outshines competitors in terms of quality and price. The handwriting looks very geniune and I love that there are so many fonts to choose from to closely match your personal writing style. **What do you dislike about LettrLabs?** Delivery times seem a little long, but nothing to be concerned about. Will just plan to send out letters about a week in advance. The ink also looks a little light, so there could be improvements with the amount of pressure the machines use to write the letters. **What problems is LettrLabs solving and how is that benefiting you?** Scaling handwritten notes is extremely time-consuming, and LettrLabs solves this problem for me in a cost effective way. Handwritten notes provide a personal touch that a normal postcard cannot, but with the amount of time it takes to write each letter, it becomes unfeasable after a certain amount of letters - which LettrLabs solves! ### 22. Stop Searching, Lettrlabs is better than any other handwriting service out there **Rating:** 5.0/5.0 stars **Reviewed by:** Rami A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about LettrLabs?** I sent a few letters to myself, and LettrLabs has the most realistic type of writing out of any other handwriting service I have tried. I have tested out postpilot, scribeless, and many more. Lettrlabs beats them all out of the water with the quality of the letters and at the price they offer (if you choose a monthly plan). Their customer service is wonderful, and I was able to work with Dan on getting the account set up and recommendations on how to improve our use of the product at no additional cost. **What do you dislike about LettrLabs?** No shopify application, limited documentation on how to setup Zapier and other services, no preview of how integration letters look that are being sent out, UI improvements. **What problems is LettrLabs solving and how is that benefiting you?** Thank you letters to first time customers to build customer loyalty and retention. Customer outreach. ### 23. Wonderful Product and Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Linda W. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about LettrLabs?** The quality is excellent! We love that the cards are sent in an envelope. Customer comments were very positive and the support from Dan Fein is the simply the BEST!! **What do you dislike about LettrLabs?** They could use a few upgrades on platform when it comes to being able to look back at invoice of each mailing within the platform. Pricing improvements are needed. **What problems is LettrLabs solving and how is that benefiting you?** Helps tremendously with our mail marketing, making it easier to track and send in a wonderful presentation. In previous platforms with other companies they had too many rules, for example had to stay in a territory or purchase blocks of areas. That was very limiting for our Real Estate business . If we have a listing in an area, we do not want a marketing company telling us you cannot mail to that area. Lettr labs allows us to mail to any area without those limitations solving a huge problem for our business. ### 24. Surprisingly effective marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher L. | VP of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about LettrLabs?** The customer service is terrific, and the tool is so much further along compared to other competitors. Being able to go in and rush an order out the door without talking to someone allows us to hit faster mail deadlines. **What do you dislike about LettrLabs?** I think the editor tool could be more robust, but honestly, it's 100x further along than any other company in the market. **What problems is LettrLabs solving and how is that benefiting you?** Quick delivered fast letters ### 25. Easy quick solution for direct mailers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about LettrLabs?** I appreciate LettrLabs ability to audit recipient lists, removing duplicates or unreachable addresses. I also love the variation in handwriting. **What do you dislike about LettrLabs?** Nothing to dislike...other than I wish there were more pricing options for increase in volume. **What problems is LettrLabs solving and how is that benefiting you?** Our ideal direct mailer vendor ### 26. Great cards, good prices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about LettrLabs?** Very helpful team, good product, pricing works well and makes the payoff very good. **What do you dislike about LettrLabs?** Nothing, they have been great to work with **What problems is LettrLabs solving and how is that benefiting you?** We need to send handwritten notes ### 27. Postcard invitation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about LettrLabs?** We used LettrLabs to print 7000 poscards to invite people at our conference booth. The quality of the print is amazing but bets part is hand-written text. Many people came to our booth with this postcard saying how nice it was to receive a hand-written postcard and felt obligates to sotp by :) **What do you dislike about LettrLabs?** Everything is great. We loved this service **What problems is LettrLabs solving and how is that benefiting you?** Is is very easy to differiantiate your letter from other spam looking printed postcards ### 28. Easy to work with and great product **Rating:** 5.0/5.0 stars **Reviewed by:** Emily P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about LettrLabs?** The postcards are extraordinarily realistic. If you received one you'd never know it wasn't written by a person unless I told you and even then it's hard to believe. We send them as donor thank you notes and it's saved a ton of time. Their team is also highly responsive and very easy to work with to get the order exactly to your specifications. **What do you dislike about LettrLabs?** It can get a little expensive for a small nonprofit. I have to pick and choose times and people to send it to in order to stay budget conscious. But totally worth it for the donor experience and stewardship. **What problems is LettrLabs solving and how is that benefiting you?** We do not have the time to personalize and handwrite notes to donors in a mass way. This has allowed us to send hundreds of handwritten looking notes in minutes. ### 29. Easy to Use Customer Outreach that works. **Rating:** 5.0/5.0 stars **Reviewed by:** Jim C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about LettrLabs?** Usability: I was able to make an account very quickly. Within minutes my first outreach campaign was ready. The website had a few easy to follow tutorials that made it easy for me to understand the process! Speed: The turnaround at Lettrlabs is quite frankly warp speed, I am excited as this means I can test new campaigns and lead pools quickly to find out what works! Price: Easy decision as LettrLabs was the most affordable option I found in the space! **What do you dislike about LettrLabs?** As a new product, I hope they continue to expand their feature set and make the interface even more useable. They do have a built in user feedback feature on the website! I would love to see them incorporate the use of my own custom signatures for the bottom of the letters in the future! **What problems is LettrLabs solving and how is that benefiting you?** Lettrlabs has an easy to use Handwritten note marketing outreach system. The website allows me to quickly generate a marketing campaign with custom fields using a simple excel sheet and a few pages. ### 30. Great product, very impactful. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin L. | Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about LettrLabs?** I absolutely love the quality of the postcards. I had multiple people comment on how impactful it is to receive a hand-written message in the healthcare industry. LettrLabs makes it possible to send bulk quantities of these notes that would otherwise be impossible to manufacture. In addition, the customer support was well-informed and very easy to get in touch with. **What do you dislike about LettrLabs?** After sending a few batches of LettrLabs letters to our clients and partners, I gave a list of feedback to the dev team that would make the workflow even easier. My top suggestions were to integrate with common CRMs (primarily Salesforce and HubSpot) and to create a preview mode for parsing through renderings of the letters. I made a couple of mistakes inputting data, and I think a preview mode would make QC-ing easier. **What problems is LettrLabs solving and how is that benefiting you?** Personal connections with partnered providers and clinics are critical in the healthcare industry. LettrLabs made it possible to send meaningful correspondences to all of our partners - in a way that stands out. ### 31. save time AND retain the personal touch **Rating:** 5.0/5.0 stars **Reviewed by:** Simone H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2023 **What do you like best about LettrLabs?** As a sole entrepreneur and small business, I do not do a lot of direct mailing, but occasionally throughout the year like to send a Hello to my Interior Design clients. Traditional companies seem to require a high volume or charge a premium for small quantities. With LettrLabs I can create personalized cards or letters no matter how small or how often I require. The website is no-frills, straightforward and it is fast and easy to create your desired personal note. If you already have a mailing list set up, simply copy and paste it into their template (Excel), upload it, and you are good to go! So easy! LettrLabs is a convenient time saver that will allow me to actually send out my Hellos; they make it too easy. LetterLabs enables me to focus on my design work instead of spending hours handwriting the notes while getting a result that is as personal and individual as I desire. Or I can work with a unision text and unique addresses. On top of all that, their sales and customer service team is very hands-on, personal and responsive. Win Win! **What do you dislike about LettrLabs?** Nothing to dislike! A growing company that is working fast to accommodate all concerns and add to its offerings and value. **What problems is LettrLabs solving and how is that benefiting you?** Saving Time ### 32. LettrLabs helped me accomplish my goal! **Rating:** 5.0/5.0 stars **Reviewed by:** Martha R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about LettrLabs?** LettrLabs philosophy of the personal connection, personal touch and communcation is in line with the way I run my business. To partner with a company that has the same vision is invaluable. The people at LettrLabs are very personable and helpful. They make the process so user-friendly and easy. Where I was doing all the writing myself now LettrLabs does it for me and that leaves me more time to make even more connections and further increase my business. The response has been amazing. **What do you dislike about LettrLabs?** I can't think of anything that I dislike. Every experience has been positive and the results have proven to be very successful. **What problems is LettrLabs solving and how is that benefiting you?** I handwrite thank you notes to all of my clients. This has been a habit that has sealed the personal touch and connection with my clients. But writing is time-consuming and it can be painful. I was using a lot of my day writing. Using LettrLabs the words are still my words but I am able to give myself a break from this labor-intensive task. No one is aware that it is not me writing the notes. The product is amazing. The fact that they use a real pen and it actually indents the paper and isn't perfect makes it so real. I'm impressed! ### 33. Best Personal Touch Automation! **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory P. | Business Transformation Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about LettrLabs?** I have sent hand-written thank you letters to customers and partners for many years. My goal is to do this with our top accounts at least twice a year, resulting in tons of hours of manual labor and logistics. I have been approached by automation methods in the past, but have never wanted to diminish the personal touch my outreach. What I LOVE about LettrLabs is how real the handwriting looks and how easy it is to create simple templates to make quick work of the entire process. They had fantastic customer service from design to delivery. Every customer I have talked to is convinced that these letters are hand written even when I tell them it is AI...which speaks to the top-notch quality! **What do you dislike about LettrLabs?** Nothing to dislike here unless you like hand cramps and monotonous work. **What problems is LettrLabs solving and how is that benefiting you?** Automate the process from design to delivery of a personal, hand-written letter. ### 34. Best marketing experience for our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra K. | Founder , Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about LettrLabs?** Working with letter labs was a wonderful experience. They made the process extremely easy and streamlined. We sent out cards to our referral network in the healthcare field! Our referral stream greatly increased and we couldn't be happier. **What do you dislike about LettrLabs?** I don't have much to say here, it was a great experience working with letterlabs and we plan to continue the relationship long-term. Letter labs is doing great things for small-medium-sized businesses like ours! **What problems is LettrLabs solving and how is that benefiting you?** LettrLabs keeps us connected to our community in a more personalized way. Because we are a mental health company, our entire client referral stream is built on having strong relationships with other providers, agencies, doctors, etc. Using this product helped nurture those relationships and make them stronger because of the personalized touch of receiving a handwritten letter during the holiday season! ### 35. Great experience with outsourced handwritten letters for marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell P. | EIR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about LettrLabs?** Very seemless and a great product. The quality is very high-end. **What do you dislike about LettrLabs?** The user interface is a bit clunky but manageable **What problems is LettrLabs solving and how is that benefiting you?** Their process saves time and resources from handwriting letters in-house. It 's a great differentiator int he marketing space for prospects who are ### 36. Excellent Product & Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about LettrLabs?** The handwritten cards are very legit and such a time saver. Since I discovered LettrLabs I have freed up a lot of my time from doing actual handwritten cards to more prospecting in other ways. The customer service is top natch as well. Would highly recommend. **What do you dislike about LettrLabs?** I do not have anything bad to say about Lettrlabs. **What problems is LettrLabs solving and how is that benefiting you?** It frees up a large portion of my Mondays since I used to hand write all my own cards. There is no comparison when it comes to using this service to handwrite and send out all of your personal letters. ### 37. Exceeded My Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Becky M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about LettrLabs?** LettrLabs handwritten notecards exceeded my expectations in every aspect. The ordering process was seamless, and the hand written notecards are such high-quality that they made great impression on my recipients. Moreover, we had a better response rate to the LetterLabs cards than we have on other Direct Mail programs. We will definitely be using LetterLabs again! **What do you dislike about LettrLabs?** I wish we could "scrub" our mailing list to check for inaccurate addresses, or order a scrubbed list directly through the program. **What problems is LettrLabs solving and how is that benefiting you?** Quick, small run direct mail outreach for our agent team. Especially neighborhood specific mailings. ### 38. Loving the high quality products and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Josh S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about LettrLabs?** The innovative approach, and high quality products are only matched by great customer service. Highly recommended. **What do you dislike about LettrLabs?** I see no downsides yet! This has been a pain free experience. **What problems is LettrLabs solving and how is that benefiting you?** We depend on high quailty mail, affordable prices, and a quick turnaround. This is the product weve been looking for. ### 39. Great experience working with them! **Rating:** 4.5/5.0 stars **Reviewed by:** Weston C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about LettrLabs?** I like how straight forward the process was. I received a list of items we needed to produce and LettrLabs took care of the rest. We drove a 16x ROI on our campaign and are excited for our next campaign with them! **What do you dislike about LettrLabs?** Because our project was such a quick turnaround, I wasn't completely confident how my campaign would look. They fixed that with their new software that allows the client to pick the fonts and design the card themselves, rather than describing it over the phone. **What problems is LettrLabs solving and how is that benefiting you?** LettrLabs solved the issue of not being personalizing our marketing efforts. Their technology is really good and I was impressed with how many people believed it was a handwritten note. ### 40. Incredible product with a personal touch! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about LettrLabs?** The ability to connect with potential clients quickly, but with a personalized touch. The service allows you to provide personal connection with limited time required. **What do you dislike about LettrLabs?** They are regularly making updates to their infastructure which is amazing. With this in mind, they do have support constantly available to help navigate the backend. **What problems is LettrLabs solving and how is that benefiting you?** It's allowing me to connect with potential clients in a personalized manner. ### 41. This was awesome so I had to review **Rating:** 5.0/5.0 stars **Reviewed by:** Evan S. | Senior Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about LettrLabs?** I'm a technical recruiter for a rocket company and work with lots of high touch candidates and business partners so when I heard about this I thought it would be great to have hand written letters I could send to not only people I hire but businesses we work with **What do you dislike about LettrLabs?** Nothing honestly. This was super easy and a very simple process **What problems is LettrLabs solving and how is that benefiting you?** I work with hundreds of candidates that are high touch and also candidates that I could work with next week or two years down the road so I always want to make an effort to leave a good impression on candidates and the companies we work with ### 42. Helps me land new prospects and close deals at 1/2 the cost of competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Steph S. | AE, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about LettrLabs?** LettrLabs is the best handwritten direct mail provider I've worked with after trying a few of the legacy players. Their robot-generated, handwritten direct mail helped me reach cold prospects and build strong relationships with existing clients. It also doesn't hurt that their prices are by far the best in the industry, often being 1/2 to 1/3 that of competitors. The quality of their work is top-notch and their team is responsive and professional. I highly recommend LettrLabs for anyone looking to grow their business with personalized, effective handwritten direct mail. **What do you dislike about LettrLabs?** Can't really say much. They're developing new functionality at a rapid pace, which is awesome! They're also extremely responsive as well. They don't offer inserted gift cards, but that's not really what I care about. **What problems is LettrLabs solving and how is that benefiting you?** LettrLabs helps me get my prospects attention, getting me more meetings and closing more deals. It's my competitive advantage as a salesperson and helps me consistently be the top rep at my firm. The notes get peoples attention and gets prospects talking. The ROI on this investment is crazy and can often convert at higher %'s than what they even claim on their site. Additionally, I also get a ton of referrals from happy clients who get thank yous as well. People love the personalized handwritten thank yous. Couldn't be happier with them. Being able to customize my cards with different branding and options for printing really makes me stand out. ### 43. LettrLabs is a great solution for customized handwritten notes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about LettrLabs?** I struggled to find a provider that would easily allow me to customize handwritten notes but Lettrlabs platform makes it easy! **What do you dislike about LettrLabs?** I didn't have any compliants using their service **What problems is LettrLabs solving and how is that benefiting you?** Adding custom fields to the notes has been really helpful ### 44. The best marketing you can do through mail **Rating:** 5.0/5.0 stars **Reviewed by:** Beau G. | Sr. Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about LettrLabs?** The letters are written with actual pen and therefore get a much better response from clients. It's really hard to ignore a letter that was handwritten. And prices are way lower than competitors! **What do you dislike about LettrLabs?** I do wish I could do cool stuff like use my own handwriting or make the handwriting look even more real by adding errors and fixes and things like that. It would be nice if the UI worked on mobile too. **What problems is LettrLabs solving and how is that benefiting you?** They let me reach my customers more directly and better than any other marketing mechanisms. I get a much better response rate than with traditional mailers without handwriting. ### 45. Fantastic experience, high quality product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2023 **What do you like best about LettrLabs?** As a small company we do not need to send large amounts of thank you letters which is why LettrLabs works well for us. The price is fantastic even at low quantities and the quality is amazing. Designing and processing my order was easy! Very nice to see the renderings and proofs in real time. This whole process help me follow up with Thank you letters to our very high profile clients in a quality impactful way. I sent my self a letter as well and forgot that the letter was not written by hand! I even received a phone call from a client thanking me for the letter! **What do you dislike about LettrLabs?** Honestly too excited about the product to think of anything. Wish I knew about this sooner. **What problems is LettrLabs solving and how is that benefiting you?** We receive a majority of our clients through word of mouth so sending a hand written letter after completion of a job really puts the cherry on top. If clients are calling to thank me for the letter I can certainly guarantee they are talking about our service to others. ### 46. Excellent products, service and user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about LettrLabs?** Lettrlabs provides such a seamless experience for me as a business owner. I can easily place orders and have seen significant growth in my business through use of their products. I am going to be a long time customer and greatly appreciate the products and services **What do you dislike about LettrLabs?** As a growing company there are always challenges but I have not felt any challenges in my experience as a customer **What problems is LettrLabs solving and how is that benefiting you?** Growing my sales and marketing through their handwritten notes service. It has been a huge benefit and I have seen significant sales responses because of these notes ### 47. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Derek L. | Energy Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about LettrLabs?** Their fast turn around, I couldn't believe they were able to get my project done in no time. They guided me to the product I needed at a price below my budget. **What do you dislike about LettrLabs?** They delivered exactly as advertised, no complaints here. Their solution was exactly what I was looking for. **What problems is LettrLabs solving and how is that benefiting you?** Being able to reconnect with my previous customers in a personable letter, has saved me hours of time and brought return customers who feel valued. ### 48. Amazing Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ben C. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about LettrLabs?** It is easy to use and has a lot of different options to make it customized and unique. Cost is lower than competition and the return on investment I have seen using this is 10x my expectations. **What do you dislike about LettrLabs?** Can't delete an image or QR code once uploading one, it would be great to have a fix to that. **What problems is LettrLabs solving and how is that benefiting you?** Gives me hours of my work week back, by taking a tedious task off my plate. ### 49. LettrLabs has been a life-saver. Simple thank you notes sent to my patients have upped our retention **Rating:** 5.0/5.0 stars **Reviewed by:** brittany k. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2023 **What do you like best about LettrLabs?** LettrLabs makes it so easy to reach out to many people very quickly and give a personal touch. I've received multiple compliments raving about the thoughtfulness of being sent a simple, handwritten thank-you letter. **What do you dislike about LettrLabs?** I can't think of anything, the experience has been seamless :) **What problems is LettrLabs solving and how is that benefiting you?** It's very difficult for me to find time to reach out to the patients at my practice and keep in touch in a personal way. ### 50. Outstanding product with strikingly realistic handwriting styles! **Rating:** 5.0/5.0 stars **Reviewed by:** Carson A. | Associate - Software Development Engineer in Test, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2023 **What do you like best about LettrLabs?** Innovative startup that is applying technology in the right places. I'm very impressed with the hyper-authentic handwriting styles and deliberate imperfections that make the product feel so natural. Beating competitors in speed and value. **What do you dislike about LettrLabs?** It could be interesting to allow more personalizations, eg. a custom illustration to each letter. **What problems is LettrLabs solving and how is that benefiting you?** B2B marketing and advertising. - [View LettrLabs pricing details and edition comparison](https://www.g2.com/products/lettrlabs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+08%3A21%3A55+-0500&secure%5Bsession_id%5D=3632f800-75b8-4ca3-8150-97d99c084f59&secure%5Btoken%5D=2d14b5cceb224360544b9b0db722bed057408fbc236bc82fd0b1be5f9220d35a&format=llm_user) ## LettrLabs Features **Design** - Templates - Styles - Builder - Customization **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Production** - Speed - Accuracy - Stationary - Volume **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Distribution** - Mail Service - Range - Add-Ons - Open Rate **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Contact List Import - Marketing Tools **Agentic AI - Handwritten Notes** - Autonomous Task Execution - Cross-system Integration ## Top LettrLabs Alternatives - [Handwrytten](https://www.g2.com/products/handwrytten/reviews) - 4.7/5.0 (847 reviews) - [Stadium I Snackmagic I Swagmagic](https://www.g2.com/products/stadium-i-snackmagic-i-swagmagic/reviews) - 4.8/5.0 (2,157 reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,237 reviews)