Kenny C.
KC
Kenny C.
Solution & Services Domain Specialist
Mid-Market (51-1000 emp.)
"Powerful Platform"
5/5
What do you like best about Letter AI?

As a user Letter AI is perfect. It's quite intuitive. Support is also a strong feature. Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

There is nothing negative I can say about Letter AI Review collected by and hosted on G2.com.

Nick K.
NK
Nick K.
AVP, Revenue Operations & Enablement
Mid-Market (51-1000 emp.)
"Strong time to value"
4.5/5
What do you like best about Letter AI?

In an era of ambitious AI promises, finding real value can be harder than expected. LetterAI has been the opposite. Our enablement team saw immediate gains in productivity, and our sales team quickly embraced the AI sales coach with minimal hesitation. Overall, the experience has been strong and continues to improve Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

The UI/UX is solid in training modules but has a ton of room to improve. Review collected by and hosted on G2.com.

Becky Z.
BZ
Becky Z.
Revenue Enablement Manager
Mid-Market (51-1000 emp.)
"AI Chat Function Is Awesome"
4.5/5
What do you like best about Letter AI?

My favorite thing about using Letter AI is the Copilot chat function. It makes it really easy to find information vs other LLMs. The team at Letter is super responsive and always helpful Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

Sometimes the UI is not intuitive when building things out Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Letter.AI revolutionized our sales enablement and customer engagement to drive revenue"
5/5
What do you like best about Letter AI?

Collaborating with Letter AI fundamentally transformed how Lenovo approached launching new offerings, revenue enablement and sales strategy. Key functions including offering, sales, marketing, and enablement collaborated closely to ensure a seamless transition. Change management included the rapid rollout of training programs and the integration of Letter AI’s platform into existing workflows. The adoption of this AI-powered solution accelerated time-to-market, streamlined content creation and management, and improved responsiveness to customer inquiries. Global sellers gained confidence and efficiency, transitioning from traditional methods to consultative selling—resulting in improved customer engagement and accelerated revenue growth. Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

Nothing to note. They are customer centric and hope they continue to focus on customer as they scale. Review collected by and hosted on G2.com.

Aaron C.
AC
Aaron C.
Revenue Enablement Manager
Small-Business (50 or fewer emp.)
"A Very Welcome Disruption to the World of Structured Learning."
5/5
What do you like best about Letter AI?

Letter AI has revolutionized our LMS experience. It’s a true game changer in the LMS space. Gone are the days of reps slogging through tedious, lengthy content. As an Enablement Manager, I no longer spend countless hours designing and reviewing courses. Letter AI is incredibly intuitive, making the entire process easier and more advanced than I ever imagined.

Top Two Highlights:

1. The AI-driven lesson suggestions are brilliant, offering insights and ideas I wouldn’t have considered on my own. This has significantly elevated our LMS courses.

2. Since integrating the Generative AI Sales Pitch Coach, we’ve seen a noticeable increase in pitch success rates and overall sales performance. It’s like having a seasoned sales mentor available 24/7, guiding our team to excellence.

Ease of Implementation:

1. Seamless Integration: Setting up Letter AI with our existing tools was effortless, allowing us to get started without disrupting our workflows.

2. Quick Onboarding: The intuitive interface made it easy for our team to adopt the platform quickly, reducing the time needed for training and enabling faster course deployment.

3. Comprehensive Support: Their support team is nothing short of magical. They respond to feature requests almost instantly, often implementing updates before I can even finish making the request. Partnering with them has been a phenomenal experience, and I couldn’t be more grateful. Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

They're too good at what they do, it's almost scary. I have not experienced many hurdles, and those that I have, I've addressed as feature requests with my support team. I've been working in the platform for only about a month and have seen most or all of those suggestions already in beta or production! Review collected by and hosted on G2.com.

Krupa C.
KC
Krupa C.
User Experience Manager
Mid-Market (51-1000 emp.)
"The Game-Changing Power of Letter AI"
5/5
What do you like best about Letter AI?

I love that Letter AI has truly changed the game by not only offering an on-demand chatbot reducing the noise of everyday emails but also having dynamic and accessible learning tools. Leading to an positive impact not only on our users day-to-day experience but also allowing our team and I to focus on what truly matters.

Most importantly I love how Letter AI has helped us streamline our enablement and communications - consistently allowing us to have tailored, polished and on-brand content.

Finally the team! - The Letter AI team are truly amazing. They are super receptive to feedback and always committed to ensure our users have a postive and fulfilling experience. The team are truly collobarative which is a joy for us to parter with! Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

How can you dislike Letter AI? With team being fully committed to listening and taking on feedback, always addressing mine and the teams concerns it has made my experience truly positive.

As always in a fast-paced evolving field like AI, where it's important to learn and adapt, this level of openness and responsiveness to stay ahead of the game shows the teams willingness to stand out. Review collected by and hosted on G2.com.

Andy P.
AP
Andy P.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Letter.ai is changing the game!"
5/5
What do you like best about Letter AI?

Letter AI team delivers new features at lightning speed and always delights the customer with new releases. Their product is seamless to integrate into any application. Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

Data Integration with databases for custom querying could be improved Review collected by and hosted on G2.com.

Taylor H.
TH
Taylor H.
Senior Recruiter
Mid-Market (51-1000 emp.)
"Exceptional Partner for Responsive and Tailored Business Solutions"
5/5
What do you like best about Letter AI?

My experience with Letterai has been amazing. They respond to questions quickly, often within a few minutes, and always take the time to understand the vision and ideas you bring to the table. They have worked with several teams across our company, successfully supporting a wide range of requested features and quickly implementing them. It's easy to build what we need, update and evolve as things continue to change and progress. They really focus on understanding what your business does, where they can add value, and they keep you updated throughout their rapid progress.Their dedication to delivering results makes them a great partner. I highly recommend them! Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

I don't have much to offer in terms of dislikes. The way my team uses Letterai is unique compared to how most companies leverage the platform, and I truly appreciate how they adapted their product to fit my teams specific needs. Review collected by and hosted on G2.com.

IS
ish s.
Director of Sales Operations
Mid-Market (51-1000 emp.)
"Letter AI is enhancing our sales team's effectiveness and supporting strategic business decisions."
5/5
What do you like best about Letter AI?

Letter AI empowers our sales professionals to sell more efficiently with minimal preparation needed for top-notch training. The platform is user-friendly, and collaborating with the Letter AI team feels like a genuine partnership—they go the extra mile to maximize our experience. We’ve begun using it for all our training sessions and creating one-pagers for our team. The option to upload audio also streamlines our process, making document preparation much simpler. Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

At this stage, there’s little to criticize; the platform is straightforward for our users, allowing them to maximize its benefits. Review collected by and hosted on G2.com.

Daniel B.
DB
Daniel B.
Digital Workplace Solutions Principal (DaaS)
Enterprise (> 1000 emp.)
"Letter AI: The Only Generative AI Platform Your Business Will Need"
5/5
What do you like best about Letter AI?

The best part of Letter AI is the amount of time I save on daily activities & the standard RFP questions. I have been able to focus on the intensive critical thinking areas of my job and RFP responses, without worrying about the quality of work provided by Letter AI. This platform enables me to be the best I can be. Review collected by and hosted on G2.com.

What do you dislike about Letter AI?

I have nothing that I dislike; the team has continued to develop and evolve the platform. Review collected by and hosted on G2.com.