It is difficult to understate the impact Letter.AI has on traditional enablement - from content creation to content engagement and learning impact.

Letter's native AI approach allows for improved speed to course creation, faster impact with AI simulations and better engagement via their AI agent.

The capabilities really allow enablement leaders to stretch and re-think what is possible from content taxonomy to how to focus on content engagement. Review collected by and hosted on G2.com.

While we are still relatively new in our Letter.AI journey, we have yet to face something that we were not able to do - or do differently and often better. Review collected by and hosted on G2.com.

Not only does the "Live" coaching tool make our execs' eyes bleed, but this tool gives me confidence that our teams are learning skills and searching the content we have selected as best-in-class material, and put it into any format typically used in a customer-facing success or selling role. Review collected by and hosted on G2.com.

Challenge is integrating this new muscle into the day-in-the-life processes for our teams. Look forward also to the day it can build my media for me--slides, slicks, videos, not just slice and dice existing ones. Review collected by and hosted on G2.com.

The letter AI team provides excellent service and immediately responds to any needs, ideas, or enhancements. They work with us to craft detailed training specific to our varied roles and are always creating new ways to train. Review collected by and hosted on G2.com.

Excited to see a mobile app coming in the future. Review collected by and hosted on G2.com.

Our go-to-market teams were struggling to use Confluence and Slack to find the most relevant information and collateral, so we needed a way to help them quickly find the right content at the right time. Letter AI made it easy for us to connect our Confluence, Slack, and Google Drive (plus the option to manually upload materials as well) to surface those just-in-time insights for the entire company. The Slack integration alone has saved me countless hours responding to messages asking for the most recent sales deck or a solution brief!

While we started using Letter AI an easy-to-navigate content hub, their learning pathways became invaluable for us as during a year of major product launches. We were able to take existing materials and quickly turn decks, whitepapers, and internal documentation into bite-sized courses our teams found incredibly valuable. Review collected by and hosted on G2.com.

Letter is still young, so may not have all the robust features you'd expect from a LMS. But the team is incredibly open to ideas and making sure we're able to get the most out of the solution. That's true partnership! Review collected by and hosted on G2.com.

Fast time to implementation & Value

Super intuitive & easy to use

Incredible support team

AI first

Unified platform - LMS,CMS, AI coaching, Sales rooms & RFP automation. Review collected by and hosted on G2.com.

There is very little about Letter that I can say I dislike...in fact..nothing. Review collected by and hosted on G2.com.

Letter AI has been a game-changer for our sales enablement efforts. Its native AI capabilities allow me to generate a wide range of high-quality content at scale—everything from training materials and meeting summaries to fresh, customized pitch decks. The speed and accuracy with which it produces relevant, on-brand content have significantly boosted our productivity and creativity. Review collected by and hosted on G2.com.

While the core functionality is excellent, the user interface could be more streamlined. The additional tabs can feel cluttered and sometimes make navigation less efficient. As an admin, I’d also appreciate the ability to view content from a user’s perspective—this would help ensure consistency and quality across the team’s outputs. Review collected by and hosted on G2.com.

agentic search, multilingual, great support Review collected by and hosted on G2.com.

could improve their analytics and make it agentic Review collected by and hosted on G2.com.

Huge leap in efficiency from what we were previously using. The copilot saves so much time and helps me get answers right away when clients are asking. It's easy to use, the Letter team is awesome, and the option for round-the-clock coaching is a game changer as a newer rep. Review collected by and hosted on G2.com.

Right now I don't think we've unlocked its full potential. Can't see any downsides yet - a major upgrade from our prior enablement platform. Review collected by and hosted on G2.com.

LetterAI is an easy to use platform with multiple key features for running successful enablement programs such as training development, content management, digital sales rooms and more. The 2 main features that stand out to me are their AI roleplays & AI Co-pilot.

AI roleplay gives revenue teams a chance to practice pitches, demos, and objection handling to perfect their craft and receive real-time feedback. We have gotten great reviews from our sales team highlighting how realistic the roleplay is. They also noted it as a preferred practice and certification method to live roleplays or simulations because it feels more natural.

AI Co-pilot is something newer we are rolling out as part of an initiative to make content easier to find. In the first few weeks, we have seen positive results across RFP research, competitive intelligence for pre-call prep, general questions during onboarding, and more. This has also gotten great feedback from our sales team because answers are comprehensive and timely with direct linking to relevant resources to explore further.

On top of the great features, the LetterAI team's collaborative approach and rapid product enhancements make them a trusted partner. Review collected by and hosted on G2.com.

The training development functionality in LetterAI does not allow for much creativity from an Instructional Design perspective. I believe this will continue to improve over time as I have already seen improvements with new interactive features being added. Review collected by and hosted on G2.com.

There is a lot of different functionalities and their customer support is really great! Additionally, it's easy to use and for our sales people to adopt. Review collected by and hosted on G2.com.

There have been some bugs here and there, but the team is always responsive and on top of fixing them. Review collected by and hosted on G2.com.