I like how easy it is to use, how you can group contacts together, and the information that you can collect and retain with the contacts Review collected by and hosted on G2.com.

I don't like that I can't personalize it more Review collected by and hosted on G2.com.

LACRM is a fantastic tool I use with my clients to manage our outreach lists for development projects for new housing. One of the best features is being able to use a BCC address to track our conversations with individuals so that our small team knows what the other team members have communication. I love the customization options for lists and groups. Review collected by and hosted on G2.com.

I wish it integrated with Constant Contact. As it is, we have a workaround, but it's another step in list management that creates opportunities for error. (It does integrate with mailchimp, but I don't care for that service for our purposes.)

Also, I wish it had an option for storing commonly used documents in a library or posting a note on the dashboard with links to commonly used documents. Review collected by and hosted on G2.com.

I am so happy to have found a CRM that I can customize so easily to meet my needs. I removed a lot of fields that I wont ever use and was able to add new ones that are relevant to me. Unlike the other bloated and overcomplicated CRMs I tested I feel that LACRM is sleek and useful. I appreciate the help I've received as I implemented it too. Review collected by and hosted on G2.com.

While it does integrate with Mail Chimp, I prefer to use Email Octopus so I had to download and then input my email list manually. Not a big deal! Review collected by and hosted on G2.com.

Its highly customisable without being too much for a small business. It allows me to store and track all of my contacts which is great and use pipelines for lots of things. Plus they keep bringing new stuff out all the time. Review collected by and hosted on G2.com.

I haven't found any yet, only having the same contact for different businesses can be a little clunky to work around but other than that there's nothing that stands out. Review collected by and hosted on G2.com.

We are an Australia tour company and LACRM was so easy for us to tailor to the custom fields we wanted. Training videos are embedded in the system, and are intuitive. Pricing model is simple. Our OCD staff love the colour coding. This system is super easy to use, and we've tried a lot of CRMs. Customer support has been superb. Imports were easy. We love everything about this CRM, can't recommend it highly enough. Review collected by and hosted on G2.com.

We have not found anythign yet we dislike about it. Review collected by and hosted on G2.com.

What I like best about Less Annoying CRM is its simplicity and user-friendly interface. Review collected by and hosted on G2.com.

While Less Annoying CRM is excellent for basic contact and task management, it lacks some advanced features such as detailed reporting, workflow automation, and integration with a wider range of third-party tools. Review collected by and hosted on G2.com.

It is intuitive. It works very well. No 7 million options: just what you need. And the team are awesome when you have a question! Review collected by and hosted on G2.com.

Nothing at all. Maybe the fact that most dates are the American sequence. Review collected by and hosted on G2.com.

We like most things about LACRM, its really expanded well as our business grows. The team at LACRM have been very responsive and helpful when we have asked questions. LACRM is very intuitive to use and the learning curve is short. We do use the custom features to tailor make it more for our business, this is a growing area for their team, they listen to feedback from clients like us, which is great - in this day of age, the team should be proud of how they operate and treat their clients - KEEP IT UP! :-) Review collected by and hosted on G2.com.

There is not much to not like about LACRM, we use some thirdparty api's to connect to other data - there is some work to do there - Example, We make contact firstly with a new client via email, so the potencial new clients email address is already in LACRM, then we use NUSII to build a proposal - which sometimes duplicates the client info in LACRM (Annoying). (I can hear the tech staff at LACRM screaming from here, he's doing something wrong!!.... haha) But thats my point - sometimes the instructions are written by a super brainy tech guy and not a client, who unstands only a small amount of these set up features...... maybe I should write your instructions! Review collected by and hosted on G2.com.

The support is second to none. Questions are always answered in a timely manner and the availability of staff to provide demo's, particularly to new staff, has been outstanding. Additionally, the platform is extremely intuitive and extremely client friendly. Review collected by and hosted on G2.com.

As I think about it, there are no glaring weaknesses that come to mind. Review collected by and hosted on G2.com.

Less Annoying CRM helps us keep track of new leads, which reminders can be set to follow up securing new work consistently. It also is a very organized place to track what equipment we have sold to each customer. We BCC the software on emails allowing us to track conversations with potential new customers as well as existing customers from years prior. It would be nearly impossible to remember each and every item, or conversation without this software. Seeing as we are a small manufacturing business, lead tracking, having a spot to track who works for what company when contacted, addresses, phone numbers, etc. is extremely crucial for a efficient work flow. Review collected by and hosted on G2.com.

I honestly have no complaints about the software. After years of implementation, I cannot speak to their customer sevice as I have yet to need it! It has been very simple to integrate into our business. Review collected by and hosted on G2.com.