The team at Less Annoying CRM (LACRM) are absolutely focused on providing their users with an efficient, minimalist, highly usable productivity tool for a fraction of the cost of bulkier, more bloated CRMs. Review collected by and hosted on G2.com.

The contact page could use some cleaning up: the graphics are large and take up too much visual real estate, and the emphasis is on providing spaces for information entry rather than contact details, Not a huge quibble by any means. Review collected by and hosted on G2.com.

I like Less Annoying CRM for its affordable and transparent pricing, which is only $15 per user per month, with no tiered plans, add-ons, or hidden fees, making it ideal for small businesses with limited budgets. I am also very satisfied with the excellent customer service; the team is professional and experienced, providing high-quality support and quick responses. Efficient contact management is another highlight, allowing the management of multiple contacts on one platform, storing complete details, interaction logs, and follow-up reminders, and segmenting through tags and custom statuses for personalized marketing. Task and schedule management is equally convenient, with integrated calendar features that allow the creation and management of events, meetings, and calls directly in the CRM, setting automated reminders to ensure tasks are completed on time. The search function is highly efficient, helping to quickly find the needed information, saving time and effort. I am also pleased with the software's good integration capabilities, as it can integrate with commonly used applications like Google Calendar, Outlook, Google Contacts, and Mailchimp, facilitating data synchronization and marketing efforts. I also appreciate the customizable features it offers, allowing users to quickly customize the options they need, with a process that is not complicated and can be easily completed by non-technical personnel. If any issues arise, customer service provides free assistance to ensure smooth setup completion. Review collected by and hosted on G2.com.

Lack of Complex Marketing Automation: For enterprises with complex marketing automation needs, its functionality appears insufficient. For example, it cannot set up multi-step, condition-triggered marketing automation activities. Features like automatically sending a series of targeted emails based on different customer behaviors, such as clicking on specific email links or purchasing specific products, cannot be realized, which limits the development of refined marketing for enterprises. Insufficient Depth in Data Analysis: Its data analysis capabilities are relatively basic, only providing simple data statistics such as the number of customers and transaction counts. It lacks in-depth data analysis dimensions, such as customer lifetime value prediction and detailed analysis of sales funnel conversion rates, which is not conducive to enterprises making precise decisions and strategy adjustments based on data. Review collected by and hosted on G2.com.

I run a small online business with the help of a remote, dispersed team, and LACRM has been a cornerstone of our operations for over 15 years. Unlike businesses with traditional "sales funnels," we rely heavily on long-term relationship-building. Our customers naturally come and go, as their need for our services is driven by external factors outside their control—and ours.

LACRM stands out because it’s not designed exclusively for "salesy" businesses. Instead, it accommodates our unique approach, staying out of our way while consistently delivering reliable performance. Features like robust export/import functionality and the ability to merge contacts and histories when needed have been invaluable.

What I particularly appreciate about LACRM is how their development priorities and values align with ours. Their system is customizable, but not excessively so, which keeps it intuitive and minimizes frustration. They focus on simplicity and functionality, a philosophy that keeps costs down for all of us while ensuring the tool remains effective. LACRM is proof that less can truly be more. Review collected by and hosted on G2.com.

I genuinely can't think of anything that's missing or problematic right now. If I do, I'll update this review! Review collected by and hosted on G2.com.

It is very helpful to keep track if any leads and tasks that are due. Review collected by and hosted on G2.com.

I haven't found anything to dislike yet. Review collected by and hosted on G2.com.

The pricing, ease of use, and the people that work in the company. Review collected by and hosted on G2.com.

I like that the company (software) is still growing, but I want everything now Review collected by and hosted on G2.com.

The ease of setting up and using is second to none. I have tried others. When you run into a problem, all you have to do is call and a live person will answer the phone. They are here in the US and will walk you through the fix. Very easy process without emailing or chatting back and forth. Their service is second to none. Review collected by and hosted on G2.com.

Maybe a few more integrations, but that has not hindered how I use the CRM. Review collected by and hosted on G2.com.

Ease of use. Ability to customize on your own. Very responsive customer support. It's great to be able to access our business information on the go every day during our job. It was really easy to set up and train others how to access information. Easy to run reports that are needed. Review collected by and hosted on G2.com.

Duplicate records- Only able to see 100 records to merge duplicates. We have many records for both spouses so it flags them as duplicate and limits our ability to see the whole list to sort our actual duplicates. While being secure at HIPAA compliant levels, it's not certified HIPAA compliant. This might limit some of the potential users. Review collected by and hosted on G2.com.

LACRM has it all in one place. Your contacts, ways to categorize them, ways to take meeting notes and attached files. Ways to create your own pipelines!

I use it for each coaching engagement - for each client I just create a summary note and save. No more trying to find the file that I created - the work is all there! Review collected by and hosted on G2.com.

Nothing at this point strikes me as an irritation. Review collected by and hosted on G2.com.

The features of their CRM are a great fit for our day to day operational needs. The support is great, from video hands on video meetings, calls or chats. They are readily available and very knowledgeable about their product. Review collected by and hosted on G2.com.

I haven't come across anything yet that they haven't been able to resolve. Review collected by and hosted on G2.com.

I have been very impressed with the platform not only from an ease of use but also how well laid out everything is. Simple and easy to do your work and navigate without spending too much time trying to figure things out like other CRMs with display overkill Review collected by and hosted on G2.com.

for only $15 a month, how can you complain or be too picky about what they provide? Review collected by and hosted on G2.com.