The best thing I like about this Less Annoying CRM is that the name itself says it's less annoying in terms of accessing the CRM; it's very straightforward to use. There almost no learning curve is needed. Very easy to manage the contact, tasks and follow-ups. Their interface is also clean and simple. Review collected by and hosted on G2.com.

Their main limitation is that it doesn't give many advanced automation and customisation options compared to other CRMs out there. And their reporting options are also very basic. Review collected by and hosted on G2.com.

It is very intuitive and easy to use. When comparing it to other CRM systems which advertise they are simple to use for small companies, it was like night and day. Review collected by and hosted on G2.com.

It is hard to believe. I have been using it for several months now and there is nothing that I dislike. There are actually many features that I found that I wouldn't even have thought to ask for. Review collected by and hosted on G2.com.

It is a great CRM if you're not needing anything special. It works for most small businesses that just need a good function CRM. The price is great as well. Review collected by and hosted on G2.com.

It is not the prettiest to look at and there's not a lot of applications that natively connects with it without using API, but this isn't a deal breaker for most small business. Review collected by and hosted on G2.com.

LACRM is very intuitive. No special training required. Customer Service is very responsive. Review collected by and hosted on G2.com.

My only complaint is that the contact names are separate files from the company file. Consequently we have a lot of files. Review collected by and hosted on G2.com.

The absolute best part of LACRM is their customer service! Review collected by and hosted on G2.com.

The only downside I experience is really due to us using it slightly outside of it's scope, it does exactly what it is supposed to do when using it as a CRM. Review collected by and hosted on G2.com.

customizable, easy interface, many options for custom fields, same cost for small or large number of contacts, affordable pricing Review collected by and hosted on G2.com.

The tags/groups interface is not my favorite. It's not difficult but doesn't feel as intuitive as the rest of the interface. I also wish it had it's own campaign creation rather than integrating with other platforms. The integrations probably make the most sense, but my preference would be all-in-one. Review collected by and hosted on G2.com.

I love LACRM because it is very simple to use and has everything our business needs. All at a very low cost to our company. Being a small company we don't want to pay large fees for features we won't use. I love the repeating feature on the calendar. I love the Pipeline features, group features and the activity documentation. I can tailor it to our specific needs. Review collected by and hosted on G2.com.

I haven't really found anything that I dislike regarding this product. Review collected by and hosted on G2.com.

Very logical and easy to learn how to use. Provides me with what I need each day. Enables me to keep info or files attached to a contact or company for easy and quick retrieval. Really love their forms feature. Best of all, my webmaster said it was very easy to integrate the LACRM form within my website. Review collected by and hosted on G2.com.

There are some features that I would like to see. It is not a matter of dislike. Just waiting for more features that are coming in the future. Review collected by and hosted on G2.com.

- The product is very intuitive and easy to use

- All the features you actually need, none of the marketing BS that other CRMs promise

- Single price point, very easy

- Customisations are very powerful, despite its simplicity it can be adapted to your particular circumstances very easily.

- The level of customer support is fantastic. They're a real team of people, you can ask them questions and they'll respond like real people.

- The name is fantastic, and perfect compared to all of the other CRMs I've used. Review collected by and hosted on G2.com.

- There was one (minor) feature that was missing - the ability to @ my colleagues; I mentioned it in a feedback form and got a response from the team acknowledging the gap and giving me a work-around (this is more of a positive I guess!) Review collected by and hosted on G2.com.

I like the simplistic design. So many CRM software systems contain way too much fluff and do not concentrate enough on what is important, which is customer data. Very easy to input details and can even be connected to email systems to help with email marketing. Review collected by and hosted on G2.com.

I really have no complaints or dislikes. This CRM is perfect for me and out operation. Review collected by and hosted on G2.com.