I've been using Lerno as a tool to aid me in my development as a Sales Manager and have been incredibly impressed by the structure and detail of the notes it takes after conducting my demos. As anybody who runs demos themselves will understand, it can be very difficult to take more than a handful of non-detailed notes while speaking with a potential customer, and this has been where Lerno has been pivotal in my advancement within my role.
The notes are broken down into useful sections which include a general summary, PICBANTY, and a full transcript which is especially convenient for finding anything specific that you would need to know about the conversation had during the demo.
The addition of the objection handling category means that I can easily look back on exactly what the customer has said in terms of their worries about our product, meaning that I can tailor future calls to their specific needs.
The most helpful part of Lerno is the depth of the notes taken, which can perfectly emulate the exact wording of what the potential customer has told me in a way that I could never achieve with my own notes. This has also far exceeded any AI based tool that I have used for similar reasons in the past.
Finally, Lerno is a fantastic tool to aid in my development, as it offers insights into what I have done well in my calls (for example - depth of explanation of our product), and what I can improve upon for my future calls (for example - the flow of my presentation style).
I would highly recommend Lerno to any busy professional, sales or otherwise. Review collected by and hosted on G2.com.
The only objections I could think of so far in terms of Lerno as a tool is that on occasion the AI may not pick something up perfectly - but this is simply the nature of current AI. There has never been a time when it has missed anything important, and I have regular contact with the Lerno team who are always looking to improve their product and keen to take any feedback I may have to offer. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
