Jeffrey W.
JW
Jeffrey W.
Mortgage Loan Originator
Small-Business (50 or fewer emp.)
"Best LOS I've used!"
4/5
What do you like best about LendingPad?

It's easy to use and easy to keep files organized. Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

LendingPad is an excellent LOS as far as functionality and ease of use. A few additional features would make it top of class such as more automations so more business rules can be implemented; it would be easier and more efficient if all fields of the disclosures would autopopulate so we don't have to input redundant data; the servers are very slow and lag when you get busy working on a loan; custom email messages and sms functionality would be a huge bonus as well. Review collected by and hosted on G2.com.

Response from Anais Fernandez of LendingPad
Edit edit

Hi Jeffrey, we thank you for your feedback. We wish you the best of luck in all your future endeavors.

Christopher M.
CM
Christopher M.
Small-Business (50 or fewer emp.)
"Very user friendly compared to competitors"
5/5
What do you like best about LendingPad?

How user-friendly it is. Worth every penny Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

Honestly I haven't found a significant fault with it Review collected by and hosted on G2.com.

Response from Anais Fernandez of LendingPad
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Thank you for your positive feedback on LendingPad! We're thrilled to hear that you find our platform incredibly user-friendly and worth every penny.

It's fantastic to learn that you haven't found any significant faults with LendingPad, and we appreciate your honesty in sharing your experience.

We're delighted that LendingPad has been instrumental in solving the challenge of onboarding new loan originators effortlessly. Our aim is to provide a seamless and adaptable system that streamlines processes, making it easier for your team to transition and work efficiently.

If you ever have additional feedback or if there's anything specific you'd like to discuss, please feel free to reach out. We're here to support you and are grateful for your trust in LendingPad. Thank you for choosing us

Tyler M.
TM
Tyler M.
Enterprise (> 1000 emp.)
"Easy To Use"
5/5
What do you like best about LendingPad?

It's seemless when importing a 3.4 file and very easy to navigate Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

I don't really have anything I don't like Review collected by and hosted on G2.com.

Response from Anais Fernandez of LendingPad
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Hello there! Your kind words have truly made our day! We're thrilled to know that LendingPad is making a positive impact on your loan origination process. Thank you for taking the time to share your feedback. We're committed to providing excellent support, and we look forward to continuing to serve and support you. Feel free to reach out if you have any questions or need assistance.

LS
Linda S.
Enterprise (> 1000 emp.)
"Loan Processor"
5/5
What do you like best about LendingPad?

The ease of everything being centrally located, documents, loan information, 3rd party vendors etc. Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

It takes to long each time you click in an area within lending pad for the system to move. I also find it very cumbersome when entering the dates/critical dates that you HAVE TO ENTER in a time. That is so unneccessary and would love that feature to be removed. Thank you. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Lending pad review"
3.5/5
What do you like best about LendingPad?

Support is great when I have an issue, always answered clearly and quickly. Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

Portal glitches and loses information causing frustration. 75% of the time, its great, but when I really need things to work and save information I have typed into the portal because I am on the phone with a client the portal glitches and loses all the information Review collected by and hosted on G2.com.

Response from Anais Fernandez of LendingPad
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Thank you for taking the time to share your feedback on LendingPad. We're thrilled to hear that you appreciate the great support we provide, ensuring your concerns are addressed promptly and clearly.

Regarding the issue you've experienced with portal glitches and information loss, we understand the frustration it can cause, especially when dealing with clients. To enhance the information-saving process, we highly recommend routinely clearing your browser cache. This simple step can contribute to a smoother experience and minimize the likelihood of glitches affecting data retention.

We appreciate your continued trust in LendingPad as your solution for originating loans. If you have any further questions or need assistance, please don't hesitate to reach out. We value your feedback and are committed to continually improving our platform to better serve your needs.

Thank you for being a part of the LendingPad community!

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Flexible and helpful products for any LO!"
5/5
What do you like best about LendingPad?

I recently had the opportunity to use a loan origination software and I must say, it was a game-changer for me. The most helpful feature of the software was its ability to streamline the entire loan application process, from start to finish. The software allowed me to easily input all the necessary information, and it automatically generated all the required documentation Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

It's not perfect still need some improvements in design... Review collected by and hosted on G2.com.

Response from Anais Fernandez of LendingPad
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Thank you for sharing your positive experience with LendingPad and highlighting the game-changing aspect of streamlining the entire loan application process. We're delighted to hear that the software has been helpful in easily inputting information and automatically generating required documentation.

We appreciate your feedback on the design, and we are committed to continuous improvement. Your input is valuable, and we'll certainly consider it as we work towards enhancing the user experience and overall design of LendingPad.

It's great to know that LendingPad is addressing your needs by automating tasks, reducing errors, increasing efficiency, and improving communication. We understand the importance of these benefits in the loan origination process, and we're dedicated to providing a solution that not only meets but exceeds your expectations.

If you have any specific suggestions or further feedback on the design or any other aspect, please feel free to share. We appreciate your partnership and look forward to continually serving you with a top-notch loan origination experience.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"LendingPad review"
5/5
What do you like best about LendingPad?

Easy of use. Easy of finding information to edit quickly. All users can see what others change in real time. All users can see documents uploaded by all parties. Quick save changes. Customer support. LendingPad traing videos on updates made to LendingPad. Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

Not being able to drop and drag into Documents without having to select to Add to Documents. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"My experience with Lending Pad has been pretty good."
4/5
What do you like best about LendingPad?

What I like most about Lending Pad is that it's easy to use. Very practical. Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

What I dislike about Lending Pad is that you have to save or cancel a tab in order to see ratios and scenario at the top of the page. Review collected by and hosted on G2.com.

AC
Art C.
Small-Business (50 or fewer emp.)
"Very robust system"
4/5
What do you like best about LendingPad?

Having quick chat support was very helpful. Having good command of software helps with navigation. Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

In my experience, the system "save" feature was not consistent or sometimes located at a place not expected. Continous cache clearing, Control +F5, etc. This was problematic for my entering info quickly and moving on to the next task. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"I like Lending Pad, it's better than our old LOS"
5/5
What do you like best about LendingPad?

The customer service is great! I message whenever I have an issue and they are quick and always solve my problem/get me my answer! Review collected by and hosted on G2.com.

What do you dislike about LendingPad?

maybe there is a way to cusotmize our "dashboard" but I'm not sure how. There is alot of things we don't use so it looks cluttered. Review collected by and hosted on G2.com.

Response from Anais Fernandez of LendingPad
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Thank you for sharing your positive experience with our customer service. We're delighted to hear that our team has been quick and effective in resolving your issues.

We appreciate your input on the dashboard reports. Currently, LendingPad offers a variety of dashboard reports to provide a comprehensive set of options for our clients since currently, LendingPad's dashboard is not customizable. We understand that customization is important to tailor the dashboard to your company's preference.

I want to assure you that future enhancements are indeed on our roadmap to allow users more flexibility in customizing the information on the dashboard. Keep an eye out for these updates, as we're actively working to provide a more personalized experience for our users.

We're glad to know that LendingPad is helping you meet your front-end LOS system needs for running AUS. If you have any more suggestions or specific requirements, feel free to reach out. Your input is valuable, and we're dedicated to continually improving LendingPad to better serve your needs. Thank you for choosing LendingPad!