We choose LemonadeLXP (upgraded with Digital Academy Premium) to assist with our digital banking conversion.

With LemonadeLXP, in a matter of minutes (really!), we created fully branded demos that introduced and trained our team and members on completing a process in the new digital banking platform. Nearly all the walkthrough demos were created even before the platform itself was available for testing or live to our members! Each demo was easily built by a small team consisting of LD & Marketing specialists; no special programming skills were needed.

Our team members found this style of training easier to comprehend and more engaging than step-by-step PDFs or hard to navigate videos (which not to mention would've taken more time to create than a LemonadeLXP demo).

Our members appreciated the sneak peek the demos provided but more importantly the demos helped them understand how to access their finances in the new digital banking platform. Having integrated the demos onto our website, into our Glia (our chat provider) and IVR system, or on tablets in branch, members could easily get the help they needed before talking with a team member.

Digital Academy Premium was optimal at enhancing our ability to manage our brand look/feel, user experience with voice-over walkthroughs, and securely siloing team member only content.

The icing on top - we found the entire Lemonade team to be highly knowledgeable, always available when needed, and very flexible. Truely a great partnership! Review collected by and hosted on G2.com.

We created many demos (50+), and the searchable feature is a fan favorite and very helpful but some users found the digital academy page layout to be overwhelming to navigate with a large volume of content. This can be true too when using digital academy for multiple technology platforms. Alternative layout options would be helpful. Review collected by and hosted on G2.com.

The Digital Academy has made life easier for our support team! It lets our customers help

themselves and gives our support staff the right tools to provide top-notch service. Review collected by and hosted on G2.com.

Nothing! I love it all! I am looking forward to the ability to upload different step types to our digital

academy! I know the LemonadeLXP team is constantly adding more features! Looking forward

to what the future has to bring! Review collected by and hosted on G2.com.

LemonadeLXP has changed the way we approach training. The fun bite size training is engaging and addicting. The templates make creating training content easy. Review collected by and hosted on G2.com.

There can be a lot of customizaion that needs to take place prior to launcing the system. Our cusomter sucess manager, Gurpreet was wonderful at helping us and keeping us moving forward. Review collected by and hosted on G2.com.

My team's Digital Academy experience so far has been excellent! My Customer Success Manager has been incredibly helpful every step of the way. The platform was easy to set up. Onboarding calls told me everything and more! There is a Digital Academy Knowledgebase that provides a large library of resources including intructions, ideas, and helpful tips.

Our bankers and customer service representatives are sharing demos with customers and everyone is finding them to be a useful resource! Review collected by and hosted on G2.com.

I wish we could hide some videos for internal use only. I know Digital Academy Premium offers that feature so maybe we will have to upgrade in the future! Review collected by and hosted on G2.com.

The Digital Academy has significantly lightened the burden on our support staff! It has allowed our customers to “self-serve” and ensures our support staff have the tools they require to provide top-notch service. Review collected by and hosted on G2.com.

If the images you upload are too big, they tend to lose their sharpness. Review collected by and hosted on G2.com.

LemonadeLXP is easy to use, with a quick implementation. Our assigned support and technology team were second to none - wonderful, accessible partners. Review collected by and hosted on G2.com.

N/A - I find LemonadeLXP to be a highly valuable tool and would recommend it to any organization. Review collected by and hosted on G2.com.

We needed a platform that was easy to manage for admins and that helped create a culture of self-driven training for employees that went beyond compliance training. The gamification aspect of the platform has generated interest and engagement amongst our employees. We love the demos!!! Review collected by and hosted on G2.com.

It would be nice to have a course catalog where learners could choose courses for themselves rather than assigning classes to learners. Review collected by and hosted on G2.com.

Working with the team at Lemonade has been one of the best experiences. The onboarding process is streamlined and can be taken at your own pace. Our Customer Success Manager truly wants us to be successful. She routinely checks in with us to make sure we don't have any questions and offers her support and guidance to ensure our learners have the best experience possible. Within one week of launching LemonadeLXP we received a comment from a learner saying "As a new employee, it's really helped to accelerate my learning. It's very simple & easy to use, and I find it rather enjoyable. I've never had any program like this before. Thank you for implementing this, it's definitely worth it!" Review collected by and hosted on G2.com.

There are a few things that could be improved. Currently we have learners broken into groups based on their job title. There are a few instances where we have to repeat workflows for each group and aren't able to enable a workflow for multiple groups at once. The nice thing about this, is they do have a community forum where you can voice these types of concerns. Review collected by and hosted on G2.com.

Lemonade LXP is the best approach to enhance your training. Learning will turn from the dreaded time-consuming courses to a quick game available at their convenience. The shared content library is a relief to have available to save time. The AI feature, content creator calculator, and many other smart tools make this easy to use for anyone. The support is fantastic as well. If you need assistance, you can expect a friendly and prompt response. All of these benefits take the frustration out of creating in an application that we might otherwise feel cumbersome. The feeling of reward for your training and the employees is well worth the time and other input. Review collected by and hosted on G2.com.

Just one small item that is not a big issue once you become familiar. In some windows, there are only 2 options such as "Cancel" and "Save" which can be confusing. It would be helpful to have a "Close" or "Done" Review collected by and hosted on G2.com.

I love how quickly we can publish digital tutorials to the web WITHOUT using a developer! The system is a pleasure to use! We look forward to further integrating it into day-to-day workflows to leverage the value it delivers fully. I would also be remiss if I didn't mention their outstanding customer service! They're second to none. Getting up and running took no time at all. We just chose a URL, and we were live in 48 hrs! Review collected by and hosted on G2.com.

If I were to upgrade something on the LLXP Digital Academy, I would make it so that I could further categorize images in the asset manager. Access to more metadata would help us find and update screens when our tech updates. Right now, we use a naming convention, but folders or something similar would help. Review collected by and hosted on G2.com.