LemonadeLXP Reviews (42)

Reviews

LemonadeLXP Reviews (42)

4.9
42 reviews

What do users say?

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Users consistently praise the platform for its engaging training and exceptional support, which make learning enjoyable and easy to manage. The gamified elements and intuitive design foster high learner engagement, transforming training into a fun experience. A common limitation noted is the need for more customization options in course organization.

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SD
Sam D.
Instructional Designer
Mid-Market (51-1000 emp.)
"Engaging Gamified Microlearning That Keeps Learners Coming Back"
4.5/5
What do you like best about LemonadeLXP?

I really loved how engaging the platform’s gamified design is. We were able to offer a variety of microlearning courses that genuinely excited learners and encouraged them to repeat steps multiple times until they fully mastered each topic.

The platform also encouraged friendly competition and kept users coming back again and again to take more courses and climb to the top of the leaderboard. Over the first six months, our users participated in learning on an average of 18 separate days, with a 98% user adoption rate. With our phased rollout approach, it equates to users visiting on a weekly basis at minimum. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

There are some limitations when trying to customize Level Up for a specific brand. We moved away from the lemonade concept, but then had to bring it back, along with our own name and the game’s branding, because a lot of the pre-created content still refers to the lemonade wording and branding. Review collected by and hosted on G2.com.

Response from Katie McKinnon of LemonadeLXP

Wow, thank you for the incredible review! Surviving a corporate merger is hard enough, but pulling off a 98% adoption rate and weekly user visits during one? You all deserve a trophy for beating that dreaded "forgetting curve" so flawlessly! 🏆 Thanks for being such an awesome partner. Keep crushing those leaderboards!

Victoria B.
VB
Victoria B.
Training Mentor
Mid-Market (51-1000 emp.)
"LemonadeLXP Makes Learning Engaging with Game-Based Motivation"
5/5
What do you like best about LemonadeLXP?

LemonadeLXP makes learning engaging and interactive. The game-based elements, like building your credit union, earning points, and leaderboards, keep users motivated. Our team has seen high adoption and utilization, with over 7,000 training steps completed and 98% active users. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

There aren’t any major drawbacks to the platform. Some users just take a little more time to get familiar with all of LemonadeLXP’s features and game elements, but once they do, the system is intuitive and highly engaging. Review collected by and hosted on G2.com.

Response from Katie McKinnon of LemonadeLXP

Thank you so much for taking the time to share your experience on G2! Reading about your team's success absolutely made our day. A 98% active user rate and over 7,000 training steps completed are phenomenal milestones—huge congratulations to your team and your L&D leaders for driving such high adoption!

JI
Joanna I.
Mid-Market (51-1000 emp.)
"Learners Keep Coming Back—LemonadeLXP Boosted Engagement, Efficiency, and Results"
5/5
What do you like best about LemonadeLXP?

Our learners WANT to be in the platform — and that says everything.

Every time we visit a branch or department, we see staff engaged in LemonadeLXP on their own. That kind of voluntary buy-in is rare, and it's the biggest win we could ask for. LemonadeLXP makes learning so engaging that people don't just complete training — they keep coming back. For anyone who wants to grow in their career, the tools are right there waiting for them.

From a content creation standpoint, LemonadeLXP has dramatically reduced the time it takes to build training — freeing us up to focus on more individualized development that meets each learner where they are. Management has noticed. We hear about it every time we're out in the field.

The results speak for themselves: an 84% adoption rate since launch and a 28% increase in knowledge retention. But more than the numbers, it's the culture shift that stands out. Our people are proactively investing in their own growth — and LemonadeLXP made that possible.

Our rep, Gurpreet, has been an outstanding partner from day one — hands-on, full of ideas, and genuinely invested in our success. The support has been excellent at every stage.

LemonadeLXP gives our people the tools they need to grow, and gives us the platform to make that possible. Our only regret? That we didn't join sooner. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

Honestly? Nothing comes to mind — and that's not something we say lightly. LemonadeLXP has delivered on every front: learner engagement, content creation efficiency, measurable outcomes, and exceptional support. If anything, our only "dislike" is that we waited as long as we did to get started! Review collected by and hosted on G2.com.

Response from Katie McKinnon of LemonadeLXP

This is incredible to read—thank you for sharing such a thoughtful and energizing experience! Hearing that your learners want to be in LemonadeLXP and are actively coming back on their own is exactly the kind of culture shift we strive to create. Your results are amazing, but what really stands out is the impact on engagement, growth, and ownership across your teams. We’re also thrilled to hear how much time your team has saved on content creation and that it’s enabling more personalized development. And of course, we couldn’t agree more—Gurpreet will be so excited to hear your kind words! We’re grateful to be part of your journey and can’t wait to keep building alongside you 🚀

See how LemonadeLXP improved
NL
Natalie L.
Assistant Vice President of Operations
Mid-Market (51-1000 emp.)
"Great Microlearning platform"
4.5/5
What do you like best about LemonadeLXP?

The system itself is wonderful. There are very few items that we have not liked about it. From our initial conversation to our interactions with the team and the system, everyone at LemonadeLXP has been fantastic. We enjoy the microlearning courses, the range of stages you can design, the level of information you can add, the way you can assign the courses, the way you can personalize the system, and the ways you can involve individuals in training.G2.com hosts and gathers reviews. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

The way courses can only be assigned to groups. It would be great if you could assign a course to just an individual versus using the certificate option. I also found it a little difficult in removing a course from one group to assign to another after using a trigger. Review collected by and hosted on G2.com.

Response from Katie McKinnon of LemonadeLXP

Thank you for the review!

We’re so glad to help you solve problems and track completions! We can't wait to hear all about your success!

Thank you again for partnering with us. 🍋🍋

ER
Evan R.
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Rapid Course Creation"
5/5
What do you like best about LemonadeLXP?

I like that LemonadeLXP is an easy-to-understand platform that is user-friendly and lets me create courses quickly while making them thought-provoking. It has been our main training resource across all departments, offering continuous learning and employee growth. I appreciate its fun engagement opportunities like contests and the 'Just for Fun' Trivia. Additionally, it addresses stagnation in our training programs by offering a wide variety of learning options tailored to different learning styles and a robust library of prebuilt courses. When time is limited, the ability to build courses quickly or rely on their content exchange is a great resource. Even though the initial setup was time-consuming, it was valuable, and our representative Gabe did a great job ensuring we understood the interface well and answered all our questions. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

There is occasional struggle with the content creation and assignment being through two different interfaces, which can be confusing. It's also so customizable that sometimes there's confusion about what's required and what's just a preference. Review collected by and hosted on G2.com.

Response from Katie McKinnon of LemonadeLXP

Thanks so much for the feedback!

We’re glad LemonadeLXP is making an impact, and we’ll be sure to share your kind words with Gabe.

Thank you again for partnering with us. 🍋🍋

Andrea A.
AA
Andrea A.
Digital Content & Marketing Manager
"Streamlined Onboarding and Client Education"
5/5
What do you like best about LemonadeLXP?

I really appreciate how easy LemonadeLXP is to use, especially for building what we need without looking at other vendors. Our representative was amazing during setup, providing support every step of the way, making the process quick and straightforward. I love that LemonadeLXP helps us keep our call and chat volumes low while providing an effective platform for client education. Our clients benefit significantly by learning to use our new online and mobile platforms through LemonadeLXP. I also find the ability to create different channels between business and consumer very useful, as it allows us to tailor our approach to the specific category of each client. The demos and simulator features are incredibly beneficial and enhance our client interactions. I am also very satisfied with the onboarding process, as it was handled excellently by a great team, including an outstanding representative and owner. Overall, I would rate my likelihood of recommending LemonadeLXP as a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

Nothing Review collected by and hosted on G2.com.

Response from Hawley Kane of LemonadeLXP

Thanks so much, Andrea! Reducing call volumes and supporting customers. That’s what we like to see. 🙌

You’re a 10 out of 10, too! ⭐

AV
Andrea V.
Director of Retail
Mid-Market (51-1000 emp.)
"⭐️⭐️⭐️⭐️⭐️ – InsightAI is Transforming Frontline Support"
5/5
What do you like best about LemonadeLXP?

We've been using InsightAI to support our internal teams, and the results have been exceptional. From day one, the platform impressed us with how easy it is to interact with, and how quickly it empowers users to find what they need.

What stands out the most is its ability to provide clear, concise responses and helpful suggestions. Our employees frequently describe their experience as "excellent", and it’s clear that InsightAI is helping reduce confusion and improve productivity across the board.

The self-service experience is intuitive and accessible, allowing staff to get accurate information without needing to escalate or wait for live support. This not only boosts efficiency but also supports consistent messaging organization-wide.

We also appreciate how InsightAI is designed to scale. Whether it’s onboarding, training, or just-in-time answers, it works seamlessly across departments. And the team at InsightAI has been incredibly responsive to our suggestions for improvement — always refining and evolving the platform to meet our needs.

If you're looking for a way to streamline internal support, reduce training time, and deliver a consistent voice, InsightAI is the partner you want on your side. It's more than a chatbot — it’s a strategic advantage. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

Nothing! I've asked about reports for the questions asked and this seems to be in the works for the future. More to come! ;) Review collected by and hosted on G2.com.

Response from Hawley Kane of LemonadeLXP

Thanks so much for the amazing review! 🙌 We love hearing how InsightAI is helping your teams work faster, stay consistent, and cut down on confusion—it’s exactly what we built it for.

Thrilled to know your staff finds it intuitive and that the answers are clear, relevant, and making a real impact. And yes—reporting is in the works, so stay tuned!

We’re so glad to be your partner and can’t wait to keep making InsightAI even better for you.

Stay legendary,

The LemonadeLXP Team 🍋✨

NZ
Nicole Z.
Director of HR & Training
Mid-Market (51-1000 emp.)
"Effective, Scalable Learning That Employees Actually Enjoy—LemonadeLXP Delivers Results."
5/5
What do you like best about LemonadeLXP?

The learner engagement is outstanding. The gamified elements—like leaderboards, boosters, and progress tracking—make training feel less like a task and more like a challenge our team actually enjoys. The platform is intuitive, the content is easy to build and update, and the response from learners has been overwhelmingly positive. We’ve even had people request more training, which is something we’ve never experienced before. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

There’s very little to dislike. If anything, we’d love more customization options when it comes to organizing courses by career path or department, and more flexibility in adding visuals or media directly into step questions. That said, the Lemonade team is responsive and constantly improving the platform, so we’re confident enhancements will keep coming. Review collected by and hosted on G2.com.

Response from Hawley Kane of LemonadeLXP

This review made our day! Turning training into something your team asks for? Music to our ears! 🎶🍋

Thanks for the love—and the feedback! The product team is always brewing up enhancements. (No spoilers… but cool stuff is coming. 😉)

Stay legendary,

The LemonadeLXP Team 🍋✨

JB
Joshua B.
Senior Trainer & Instructional Designer
Mid-Market (51-1000 emp.)
"Lemonade Changed the Game"
5/5
What do you like best about LemonadeLXP?

Lemonade allows us to build out excellent, customizable, dependable training paths for our team members that prepare them for their job and the inevitable changes that happen periodically due to competition, regulatory changes, etc. While we can take advantage of the premade content Lemonade already has available, we can create trainings specific to our processes and make them easily available to team members in a way that we could not previously. We have undertaken several ambitious projects as a company in the last two years and were able to get our team educated and excited about these changes because of the dynamic, customizable capabilities provided by Lemonade. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

No significant dislikes. While there will always be opportunities to improve (like in any program), Lemonade is amazingly responsive and keeps admins updated on the progress of upcoming improvements. Review collected by and hosted on G2.com.

Response from Hawley Kane of LemonadeLXP

“Lemonade Changed the Game”? That’s a headline we’ll happily frame! 🖼️🍋

We’re pumped to hear how you’ve used LemonadeLXP to build custom training paths, tackle big initiatives, and keep your team prepared—and excited—for change. That’s exactly why we built it.

Stay legendary,

The LemonadeLXP Team 🍋✨

CG
Christopher G.
Learning and Development Coordinator
Mid-Market (51-1000 emp.)
"Exceptional Support Makes Launch Effortless"
5/5
What do you like best about LemonadeLXP?

The support that Lemonade offers throughout the entire process is next level. Knowing they are there whenever I need them has made the entire launch process so much easier. Review collected by and hosted on G2.com.

What do you dislike about LemonadeLXP?

So far there is nothing that I dislike about LemonadeLXP Review collected by and hosted on G2.com.

Response from Hawley Kane of LemonadeLXP

Thank you for the review!

We’re so glad the launch felt effortless. We take a lot of pride in showing up when you need us, so “next level” means so much. We can't wait to hear all about your success!

Thank you again for partnering with us. 🍋🍋