The multichannel sequences are a game-changer. Being able to combine email and LinkedIn outreach in a single automated workflow saves us hours every week. The setup is straightforward, personalization options are great, and the deliverability tools help keep emails out of spam. It's become essential for our outreach process. Review collected by and hosted on G2.com.

The monthly credit allowance on the plan feels a bit limited, especially when you're running multiple campaigns at scale. You can hit the cap faster than expected, which sometimes means pausing or throttling sequences mid-month. Would love to see more generous credit tiers or a pay-as-you-go option for heavy users. Review collected by and hosted on G2.com.

Lemlist is simply the best prospecting tool that I used. This is easy to use, to check all the datas and to get new leads in the pipe! You've a lot of integrations like Hubspot, Aircall... And the most important thing is, if you need help the support is really efficient. Review collected by and hosted on G2.com.

Probably the price credits for the phone number Review collected by and hosted on G2.com.

The UI. Very intuitive and integrates seamlessly with LinkedIn Review collected by and hosted on G2.com.

The reporting bugs out regularly, and it causes mismatched metrics when you compare them within the campaign. I also HATE that I can’t download a clean CSV. The data in the CSV is recorded in steps, it’s really hard to reshuffle the raw data and get clean data to evaluate intent. Review collected by and hosted on G2.com.

lemlist has become my go-to tool because it covers everything I need without making me juggle a bunch of different platforms. What I value most is how steadily the product keeps evolving. New features roll out regularly, and it’s clear the team is actively building and improving it - not just keeping the lights on with what already exists.

The management side also feels thoughtfully designed. Lists, organization management, and advanced reporting help me stay on top of things, and it doesn’t start to feel chaotic as you scale. The newer AI features are a nice extra too, especially being able to plug in your own LLM API keys, which adds a lot of flexibility.

Support deserves a special mention as well. Whenever I’ve reached out, I’ve gotten a fast response that’s genuinely helpful, not a generic copy-paste.

Building and testing sequences is visual and straightforward, so it’s easy to iterate and always know exactly what you’re working with. The UI is intuitive enough that I can move quickly without constantly digging through documentation.

For what you get, the pricing feels genuinely fair compared to other tools in this space. It’s one of those rare cases where the value feels honest. Review collected by and hosted on G2.com.

The main thing I’d really like to see improved is the credits system. As new features like Signals get added, they tend to use up a lot of credits, and Signals in particular feels quite expensive in that respect. After a while, it starts to seem like it’s not worth running it directly inside lemlist, because the credit costs add up so quickly. A more generous credit allowance would make a real difference, especially as the platform continues to grow and adds more features that you actually want to use. Review collected by and hosted on G2.com.

Their marketing is good (product and customer experience is terrible) Review collected by and hosted on G2.com.

I really didn't have a good experience with Lemlist. The main issue was with their multichannel nurturing feature, which was supposed to score leads based on engagement like clicks and opens. Unfortunately, none of that worked as advertised, and the scoring was misleading. I ended up hiring SDRs to follow up on what were supposed to be warm leads, only to find out there weren't any. Basically, the lead scoring felt fake and just misleading. What really annoyed me was the setup. I got an enterprise account thinking I'd have a manager and a personalized onboarding experience. They claim to offer this, but they don’t actually do it. I had to keep complaining for five months just to talk to my account manager, who then passed me off to someone else. It’s also ridiculous that I can’t cancel my account without the account manager's permission, and she refuses to provide service. Their service hours don’t match my time zone, making it hard to get anything done. Plus, there are active campaigns with no explanation why, and no one can help me understand what's going on. Review collected by and hosted on G2.com.

The platform provides impressive flexibility for multi-channel outreach, making it simple to test different strategies. I also like the built-in AI toolkit, which helps streamline workflows and fine-tune messaging. Review collected by and hosted on G2.com.

This is probably something that happens with more mature products. It isn’t always easy or straightforward to understand all the possibilities the product offers and all the options you can use, and it takes a bit of time to get familiar with everything. I think the same thing happens with HubSpot and other larger software that’s been on the market for many years. Review collected by and hosted on G2.com.

I like that lemlist makes outbound campaigns easier to manage from one place. The multichannel sequences, email finder/verifier, personalization options, and LinkedIn prospecting features help save time and organize outreach more professionally. It is especially useful for SDR and business development workflows because it helps structure campaigns, track engagement, and follow up with leads more efficiently. Review collected by and hosted on G2.com.

The downside is that some features can feel overwhelming at the beginning, especially when setting up sequences, managing deliverability, and understanding all the automation options. Also, pricing can become high depending on the number of users, leads, and features needed. I would also prefer more simplified guidance or templates for campaign setup and best practices. Review collected by and hosted on G2.com.

What I like most about the system is its feature set and how easy it is to create and customise sequences. Importing leads and contacts from LinkedIn is straightforward, which makes it quick and powerful to organise campaigns. We were also able to get it set up quickly and start using it right away.

I reviewed a few systems, and Lemlist best fit our needs as a sequence and data provider. More of an All-in-one than others that I looked at. Review collected by and hosted on G2.com.

Although there is a very comprehensive library of helpful articles, it would be nice to have a larger video library or the ability to join webinars on a one-to-many basis. These could exist, I just haven't been invited to any or found them myself. Review collected by and hosted on G2.com.

I like that lemlist allows me to easily weave different channels inside the same sequence. It's great to start with a LinkedIn connection request, and if they respond on email, I can go back and send a text. This means I don't have to target people as a one-off in one channel anymore; instead, I can target them across different channels in a meaningful sequence that isn't too invasive and connects with them in places they're more at home with. Also, the initial setup was pretty easy, and they provide a very extensive guide to get started. Review collected by and hosted on G2.com.

I think they can do a better job with managing their email infrastructure. The warm-up and everything is great, but I feel like other platforms are doing a better job of keeping their warm-up pools clean compared to Lemlist. Besides, the prices for joining the premium pools are a little bit on the higher side. Review collected by and hosted on G2.com.

The platform is intuitive and brings everything needed for outbound prospecting into one place. I especially like the multichannel campaign builder, the personalization options, and the overall user experience. It makes setting up and managing outreach campaigns much more efficient. Review collected by and hosted on G2.com.

The platform offers many features, so there is a bit of a learning curve at first. More advanced onboarding examples and additional campaign templates would help new users get up to speed even faster. Review collected by and hosted on G2.com.