Sophie S.
SS
Sophie S.
Director
Small-Business (50 or fewer emp.)
"Legitfit saved our business after a horrific experience with another booking system platform"
5/5
What do you like best about LegitFit?

We came to LegitFit after working with another booking system platform for over 6 months, with no booking system to show for it. Our business trajectory had taken a huge loss because all future growth plans had to be paused without a booking system.

From the moment we spoke to LegitFit, we knew that we were in safe hands. They heard our frustration and came up with an incredible plan for us (A BOOKING SYSTEM THAT LAUNCHED 1 MONTH AFTER OUR INITIAL MEETING, INCLUDING EVERYTHING THAT WE HAD ASKED FOR - WITH CHRISTMAS & NEW YEAR IN THE MIDDLE OF ALL OF THIS!)

Everything about LegitFit has been meticulously planned for an incredible client experience - from the onboarding phase and the team, all the way through to how clients use the system.

We have been working with Shane, who has not only helped us build the platform but has been advising us on best practices for our business to create an even more streamlined client experience!

One of the best things about coming to LegitFit has been the ease of integration. We spent months on our previous platform trying to do it all ourselves with little to no help, but LegitFit took all of this information and implemented it for us in a few days. With incredible training along the way - no question is too silly to ask!

If you are thinking about finding a booking system for your fitness business, LegitFit is the platform for you. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

We do not have a single complaint! LegitFit have been amazing. Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for taking the time to leave us a review Sophie! ❤️

AVA C.
AC
AVA C.
Owner
Small-Business (50 or fewer emp.)
"Easy to use application with everything you need."
5/5
What do you like best about LegitFit?

Scheduling feature, managing clients (payments, memberships), the dashboards are very helpful and easy to use. All the key info is on display. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

As I am getting more online clients at the moment, a video function in order for clients to send videos of exercise form through the app is probably the only thing I can think of. Review collected by and hosted on G2.com.

Barry D.
BD
Barry D.
Owner
Small-Business (50 or fewer emp.)
"Incredible product and service!"
5/5
What do you like best about LegitFit?

LegitFit has been a gamechanger for me and my business. Having moved to LegitFit from another provider about 4 years ago, I've seen the updates and new features being added to the platform which are all very useful. The feedback I've gotten from customers has been amazing with a lot of people commenting on the ease of use of the platform.

All in all, I've found LegitFit to be a fantastic, well rounded product with an amazing customer support team to address any issues. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I genuinely don't have any dislikes. There are a few recommendations that I've made, some of which have been implemented already and others have been taken for consideration. I can't fault LegitFit. Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for taking the time to leave us a review Barry! ❤️

Scott F.
SF
Scott F.
Owner
Small-Business (50 or fewer emp.)
"A pleasure to work with!"
4/5
What do you like best about LegitFit?

The lads did all the heavy lifting in setting up two accounts for my gym as moved from an old provider. Nothing was ever and issue and actually make some changes to how we did things to improve our attendance rate.

They've also been very open to suggestions on how to improve the backend product so the own as better reporting tools. From speaking to Ryan and the team it's also most ready with some other great tools in the pipeline for 2025. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

To be honest there isn't. There's always an transition period moving systems but the lads have been helpful and members now love the new app. Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review Scott! ❤️

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Fantastic"
5/5
What do you like best about LegitFit?

The ease of the software. Everything is very easily located and nothing is too complex to figure out Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Clutching straws here as its pretty great but - that you cant add a member without an email address . Review collected by and hosted on G2.com.

Jade R.
JR
Jade R.
Owner of a small business
Small-Business (50 or fewer emp.)
"Supportive staff and easy to use platform"
4.5/5
What do you like best about LegitFit?

I like that everything is in the right place and the support from the team in setting up. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Not much yet. Guess it’s quite pricey for all of the features but I get why Review collected by and hosted on G2.com.

RH
Ruth H.
Owner, instructor, content creator, admin, etc…
Small-Business (50 or fewer emp.)
"Best decision I have made to use LegitFit"
4.5/5
What do you like best about LegitFit?

It has taken a lot of pressure off me to manually organise my fitness classes. It’s very easy to use and the staff are always on hand to answer questions. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

It would be great if anyone who use safari or internet browser to book regularly, were prompted to download the App ☺️ Review collected by and hosted on G2.com.

Lucy .
L
Lucy .
Yoga teacher
Small-Business (50 or fewer emp.)
"Great onboarding experience"
5/5
What do you like best about LegitFit?

I had a fantastic experience in pre-onboarding with Matty who shared lots of info about the product and was very helpful in helping me decide on what package would suit me best. I then had a really useful and informative onboarding session with Lara shortly after. I’m really impressed with the product and the responsiveness of the team. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Nothing so far it has been great and met my expectations Review collected by and hosted on G2.com.

Cathal  O.
CO
Cathal O.
Owner
Small-Business (50 or fewer emp.)
"Fantastic platform, lovely people to deal with, great customer service"
5/5
What do you like best about LegitFit?

The platform is very solid and dependable. On the rare occasion there are issues they are very quick to resolve it. Very pleasant and easy to deal with. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Can’t think of anything I don’t like. They tick all the boxes that I need as a small business owner. Review collected by and hosted on G2.com.

Matt N.
MN
Matt N.
Director
Small-Business (50 or fewer emp.)
"Our Experience with LegitFit has been super smooth and easy"
5/5
What do you like best about LegitFit?

We use the Branded app, so therefore the business looks very professional to new members. We love using the programming facility on the app Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Some of the reporting on the business dashboard could be better Review collected by and hosted on G2.com.