We’ve only been using LegitFit for two months, but it’s already hard to imagine running things without it. The onboarding process was smooth – the LegitFit team handled all the initial setup, including client scheduling and timetabling, which made the switch totally painless.

What’s made the biggest difference for us is how hands-off everything has become. Payments are fully automated, even trial-to-member conversions just happen without any effort on our side. Admin time has dropped massively – no more constant messages to the owner about cancellations or rescheduling.

I’ve used a few of the “big name” platforms before and always found them clunky or confusing, especially for older clients. LegitFit has been the opposite – it’s genuinely user-friendly across the board. Nobody has had any issues using the app, which says a lot.

It’s helped us double our client base while actually improving the experience for everyone – clients and staff included. Review collected by and hosted on G2.com.

That I didn’t have it sooner! Nothing to fault. Review collected by and hosted on G2.com.

LegitFit gives me back time that I would otherwise have to spend on scheduling and booking in clients. It also adds more professionalism to my business, through the user friendly booking system that is now available for clients to see my availability, book in for sessions and purchase memberships.

The customer support has also been very helpful. I reached out to Bella with some questions about using the app from a client perspective shortly after signing up. Bella then booked me in for a call quickly afterwards and answered any questions I had. Review collected by and hosted on G2.com.

I haven't come across any downsides yet, since I have recently started using LegitFit Review collected by and hosted on G2.com.

I love how simple the layout is for myself and my clients. I've used quite a few apps in 8 years of coaching and they're not always "easy" but with Legitfit, it's very easy to navigate around. Customer support is very good, especially on the set up. With 90+ clients, I was thinking it was going to be a very tough transition but it was very simple and the team kept in contact with me to make it very simple. Review collected by and hosted on G2.com.

The only thing personally I'd like to see is seeing what my clients weights/reps and sets so I can make sure they're on track. Other than that everything is great! Review collected by and hosted on G2.com.

It is so easy to use for both myself and the studio owner and also for my customers. Review collected by and hosted on G2.com.

I don't have anything to dislike about LegitFit. Review collected by and hosted on G2.com.

Quick to onboard members for auto renew. Easy to manage handle bookings / cancellations/ reporting is straight forward Review collected by and hosted on G2.com.

The programming module is cumbersome and repetitive without being very intuitive. (I have a todo pending to record this for you.. bear with me!)

Sometimes I feel like the way the gui works is more of an after thought. ie I can now click on each member that is booked into a session but it still doesnt give me the information I need like their timeline, notes, goals etc .. all that I would see if I searched for a member.

I would like to be able to restrict updates to active members so I can Share content that they are essentially benefiting from by being a member. Review collected by and hosted on G2.com.

Ease of use.

Customer service quality.

Flexibility of package adjustment. Review collected by and hosted on G2.com.

Some clients struggle with login issues.

Can be difficult for client to find details about sessions remainig in packages easily. Review collected by and hosted on G2.com.

Legitfit has the best customer service experience from the tutorial to the on boarding and integration. Legitfit scheduling is great for simplicity of booking. The name of the class, time, description, and price are all under the day of the week the class is held. The customer interface is intuitive and the customer purchase is easy. Review collected by and hosted on G2.com.

The price is a bit high for the extra communication features. A critique about the app is when you press the next arrow for the following week, it will stay on the day it was previously on the following week. Ex/ If I'm looking at Friday the 18th and I press the next arrow, it will take me to Friday the 25th instead of Sunday the 20th, the first day of the new calendar week. It would also be nice to opt in to receive notifications for class sign ups. Review collected by and hosted on G2.com.

Convenient for clients. Allows for booking and programming. It also gives options for package purchases, memberships, and one off purchases which a lot of systems done allow. Review collected by and hosted on G2.com.

Not much. If there was ever an issue I would hear back within the day from the support team. Review collected by and hosted on G2.com.

I appreciate how easy it is to set up LegitFit, along with the accessibility of the system. The guidance from Shane Walsh during online meetings helped me use it more efficiently and effectively. I love the scheduling feature, which relieves me from having to manually schedule gym users, allowing me to focus on acquiring more leads and clients. Additionally, the constant, personalized contact with the representatives makes me feel that my business is valued and important. Review collected by and hosted on G2.com.

Haven’t been using it long enough to comment Review collected by and hosted on G2.com.

How easy it was to move to Legitfit.

Staff are extremely professional and helpful Review collected by and hosted on G2.com.

Nothing to do with LegitFit, but I don't like how Stripe does not offer next day payouts to my business bank account Review collected by and hosted on G2.com.