MM
Marta M.
Head of sales
Small-Business (50 or fewer emp.)
"Great software for the gym business like Body Rock Performance"
5/5
What do you like best about LegitFit?

What we like best about LegitFit is how easy and intuitive the software is to use — both for our team and for our members. It’s incredibly well-designed, and new features are added regularly, which makes it even more useful and efficient over time.

Another major highlight is their support team. They’re always available and respond within just a few hours — sometimes even quicker. That kind of fast, helpful service is rare and so appreciated. Whether it’s a small question or something more technical, they never leave you waiting.

Overall, the combination of a user-friendly platform, constant improvements, and top-notch support makes LegitFit an outstanding choice for both management and member experience. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

There’s very little we can say we dislike about LegitFit. The platform works smoothly, and any minor issues that come up are always handled quickly by their support team. If we had to mention anything, it would only be small tweaks or preferences — but nothing that affects the overall excellent experience. It’s clear they listen to feedback and are always improving. Review collected by and hosted on G2.com.

Ceri J.
CJ
Ceri J.
Managing Director
Small-Business (50 or fewer emp.)
"Highly User-Friendly for Clients and Users"
5/5
What do you like best about LegitFit?

How user friendly it is for both clients and users Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I would like better programming options. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"All-in-One Gym Management Made Effortless"
5/5
What do you like best about LegitFit?

LegitFit is an excellent gym management platform — easy to use, reliable, and well thought out. It handles bookings, payments, and consent seamlessly, which saves us time and reduces stress. Highly recommended for clubs that want everything in one place. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

There isn’t much to dislike. As with any platform, there’s a short learning curve at the beginning, but once set up it runs very smoothly. Review collected by and hosted on G2.com.

AM
Alanna M.
"Effortless Client Management and Communication"
4.5/5
What do you like best about LegitFit?

I like that LegitFit offers everything in one space and makes it easy to access my clients. The direct and community messaging features are valuable for staying connected. The initial setup was pretty easy once we had our meeting with Bella. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Other staff feature - ensure my other staff can see what they need! Allowing staff to see the 'check in' feature. Review collected by and hosted on G2.com.

Craig W.
CW
Craig W.
Managing Director
Small-Business (50 or fewer emp.)
"If you're looking for a new Gym Booking App, you should get LegitFit"
5/5
What do you like best about LegitFit?

From the first moment I made contact with LegitFit, I was impressed with their customer service. The team were thorough, professional, personable, and they made me feel like they were always happy to help. I mainly worked with Lee Drayton whilst setting up the app, and I must say, his customer service skills are exceptional. He would get back to me quickly, his advice and instructions were clear and thorough, and he was really easy to work and get along with. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

My only regret is that I spent a year and a half doing business without LegitFit! Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Quicker, Simpler, and a Clear Upgrade from Our Previous System"
4/5
What do you like best about LegitFit?

Everything is quicker and simpler than our previous system. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

The integration process could have been smoother and there are a few minor feature additions that could be made. Review collected by and hosted on G2.com.

Louise L.
LL
Louise L.
Studio Onwer
Small-Business (50 or fewer emp.)
"Helpful team and great support experience."
5/5
What do you like best about LegitFit?

What I like best about LegitFit is how easy it is to use. The interface is intuitive and straightforward. Customer support has been excellent, I’ve spoken with a few different reps, and each one has been really helpful. The onboarding process was smooth, which made getting started a great experience. We’ve also had feedback from our customers about how simple the platform is for them. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I wish there were more options to customize the interface, like colours and branding features. Review collected by and hosted on G2.com.

Neal D.
ND
Neal D.
Firefighter
Small-Business (50 or fewer emp.)
"Constant Updates and Reasonably Priced Service"
4.5/5
What do you like best about LegitFit?

They’re constantly updating their services while still trying to keep the prices reasonable. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

There isn’t really an admin user app as such, but it’s a small detail. Review collected by and hosted on G2.com.

Niamh R.
NR
Niamh R.
Firness instructor
Small-Business (50 or fewer emp.)
"Friendly staff, fast responses, easy to use"
5/5
What do you like best about LegitFit?

Super easy to set up, affordable price and loads of features included on every tier. Staff are all wonderful, super flexible around you and your commitments and happy to answer any questions. The system has everything you could think of, super user friendly and also easy from a client perspective too with Apple Pay, vouchers, package options and push notifications! Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

It would be good to have a slightly lower priced option that is payable monthly, but im willing to pay the higher price for such a brilliant service and fantastic support team! Review collected by and hosted on G2.com.

PD
Pedro d.
Director
Small-Business (50 or fewer emp.)
"Great software but need improvements"
4/5
What do you like best about LegitFit?

LegitFit has significantly improved gym management with its clean interface and intuitive navigation. It's easy to manage clients, and the flexible timetable feature makes scheduling and updating classes simple and stress-free. The overall user experience is efficient and streamlined, which helps save time in daily operations. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

There are a few bugs when generating financial reports, particularly when using filters—some important data is missing or not displayed clearly. Additionally, some advanced features are only accessible through the Premium plan, which wasn’t clearly communicated during the initial sales presentation. The platform has great potential, and I’ll continue to provide feedback to support its improvement. Enhanced financial reporting options would also be a great addition to better support admin and financial planning tasks. Review collected by and hosted on G2.com.