Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"A More Structured Booking Experience with Amazing Onboarding Support"
5/5
What do you like best about LegitFit?

We moved from an alternative booking platform and have found the whole experience to be much more structured than working with the previous providers, everyone has been so supportive, especially Bella, our onboarding specialist. Bella has been amazing. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I actually haven't found any yet! Everything has worked so well and support have been very prompt and polite when getting back to me if I am a bit stuck Review collected by and hosted on G2.com.

AT
Amanda T.
Personal Trainer
Small-Business (50 or fewer emp.)
"Easy to use, seamless process"
4.5/5
What do you like best about LegitFit?

I’ve been using LegitFit for a few months, and it’s been such a great experience. The system is super straightforward and user friendly, but the support team really steals the show.

Always quick, detailed, and happy to help (even with my endless questions!).

They guided me through everything, from setup to Stripe integration (which they do for you), and made the whole process seamless.

Couldn’t recommend them more! Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Sometimes info from the initial sales stage doesn’t automatically carry over, so I had to follow up. The customer service team, however, is always fast, helpful, and makes sure everything gets sorted. Review collected by and hosted on G2.com.

Bernard S.
BS
Bernard S.
Owner
Small-Business (50 or fewer emp.)
"Simple, very user friendly and constantly adding excellent features."
5/5
What do you like best about LegitFit?

From an owner perspective it is easy to use, scheduling, assigning packages , changing session details, basically everything is very easy to access when you need it and not hidden under a million menus'.

Milestone features are great and an easy way to celebrate client milestones without having to dig through reports. instant messaging service is great to check in with clients.

As with any booking platform we use it daily and having something that is simple to use and is not a headache saves time and headspace!

From a clients perspective, it is also very easy to use. Booking or canceling is seamless , buying memberships / packages is easy in app.

Excellent customer support should you need it. Very responsive team. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

All tech gets a bug now and again so, rarely after an update you might find a small bug but it is instantly fixed when you contact support.

Having been with other companies the speed of fixing an issue with legit fit is next to none. Review collected by and hosted on G2.com.

Mark N.
MN
Mark N.
ARTC
"Intuitive and Efficient, Perfect for Group Bookings"
4.5/5
What do you like best about LegitFit?

I really appreciate LegitFit's intuitive system with a small learning curve, which makes it easy to get started. The excellent onboarding and client support, particularly the help from Bella Lagrange, made the initial setup very easy. I value the block booking feature for regular clients as it helps secure slots and prevents disappointment. The payment and refund/cancellation system makes my life easier, and the integration with Stripe is seamless. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Block booking doesn't come with block deleting (yet. I believe they're implementing it soon) Review collected by and hosted on G2.com.

Rhian C.
RC
Rhian C.
Personal trainer
Small-Business (50 or fewer emp.)
"Great tool u pay what u get for."
4/5
What do you like best about LegitFit?

⭐️⭐️⭐️⭐️⭐️

I’ve been using LegitFit for a while now and it’s honestly made managing bookings so much easier. The app is really straightforward — I can book classes in just a couple of clicks and I always get instant confirmation. No more back-and-forth messages or worrying about double bookings.

I also like that it keeps everything in one place — payments, schedules, and reminders. Super handy if you’ve got a busy week and don’t want to miss a session.

Only small thing I’d love to see is even more customization in notifications, but that’s just me being picky. Overall, LegitFit is reliable, easy to use, and has definitely improved the way I manage my bookings. Highly recommend it to anyone running or joining fitness classes. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

LegitFit is easy to use and does the job for bookings, but the pricing could be clearer. It’s not the worst, but it can feel a little high depending on the size of your business. A bit more flexibility in plans would make it a much stronger option. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Exactly What Our Business Needed: Great Reporting and Messaging"
4.5/5
What do you like best about LegitFit?

The report system and message system. It's exactly what the business needed Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Nothing at the moment. We are just getting used to the app we had a few things to figure out before we started but we are on the right track now Review collected by and hosted on G2.com.

MS
Malcolm S.
"Effortless Booking, Exceptional Client Experience"
5/5
What do you like best about LegitFit?

I really like the ease of the client experience with LegitFit. My clients find it very easy to book and cancel appointments, and I find it very easy to set them up. The onboarding process is very quick, and they guide you through the setup. Their support team is always available via email to ensure everything is working smoothly and they assist with any client issues promptly. It's really convenient not having to go back and forth with my clients on WhatsApp anymore because they can manage their bookings themselves. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Nothing Review collected by and hosted on G2.com.

Jake C.
JC
Jake C.
"Exceptional Service and Easy Setup Experience"
5/5
What do you like best about LegitFit?

I love using LegitFit for my company bookings because it's an absolutely excellent service. The setup team, especially Bella, has been fantastic, providing brilliant help and advice as I started my business. I am very pleased with their service. I appreciate how using it makes payments very simple. I like how easy it is to use and customize, which adds to its usefulness for my company. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I think maybe possibly linking up with the app Trainerize, because I use Trainerize for my online coaching system. I've been using it a long time now. I don't think LegitFit links in with any online coaching app. Review collected by and hosted on G2.com.

SD
Shane D.
"Effortless Client Management and Scheduling"
5/5
What do you like best about LegitFit?

I appreciate LegitFit being a reliable, simple, and straightforward tool that reduces my admin workload, especially by keeping track of clients' payments and sessions. It allows clients to easily purchase packages and memberships, which is great. I also like the ease of visualizing the timetable and how clients can easily book into classes. The feature to limit numbers per class is really valuable as it has improved client adherence and accountability. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

Nothing Review collected by and hosted on G2.com.

amanda d.
AD
amanda d.
Gym owner
Small-Business (50 or fewer emp.)
"Fantastic and easy to use, for both business and clientele"
5/5
What do you like best about LegitFit?

LegitFit is a great software - perfect for my gym business, with a great team behind them, always there to help and have gone above and beyond to help whenever I’ve needed to ask anything Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I wish I could let people book in for a day pass at the gym without it needing to go on the timetable Review collected by and hosted on G2.com.