--- title: LegitFit Reviews meta_title: 'LegitFit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 124 reviews by the users' company size, role or industry to find out how LegitFit works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 124 scale: '5' date_modified: '2026-08-13' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # LegitFit Reviews **Vendor:** LegitFit LTD **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 124 ## About LegitFit LegitFit is fitness management made easy. We believe that those who help people achieve their Health & Fitness goals deserve to be empowered to manage less & earn more. We do this by offering businesses an affordable, lightweight solution to automate their workflows, reduce cancellations & maximize their customers’ experience. Our All-in-one Software: ➡️ Take Bookings & Payments Online ➡️ Manage Memberships & Packages ➡️ Streamline Communication with Your Clients or Members ➡️ Boost Customer Experience with Branded App and more ## LegitFit Pros & Cons **What users like:** - Users love the **ease of use** of LegitFit, appreciating its simple layout and helpful customer support. (65 reviews) - Users appreciate the **fantastic customer support** from LegitFit, enhancing their overall experience with the platform. (49 reviews) - Users appreciate the **booking ease** of LegitFit, enjoying seamless management and a user-friendly experience for clients. (24 reviews) - Users find the **setup process incredibly easy** , with great support making transitions smooth and efficient. (21 reviews) - Users value the **simplicity and ease of use** of LegitFit, enhancing their overall management experience. (21 reviews) - Users commend the **excellent client management** features of LegitFit, enhancing member interactions and operational efficiency. (20 reviews) - Helpful (18 reviews) - Reliability (14 reviews) - Client Satisfaction (13 reviews) - Scheduling (13 reviews) **What users dislike:** - Users find the **absence of key features** like block deleting and a "today" button limiting their experience with LegitFit. (9 reviews) - Users report **app issues** including lack of admin features and confusing financial reporting, impacting usability. (8 reviews) - Users find LegitFit to be **expensive** compared to other platforms, though discounts are available for new customers. (6 reviews) - Users desire **more programming options** in LegitFit to enhance retention and overall experience for members. (5 reviews) - Users face **poor customer support** , experiencing delays and unhelpful responses during critical issue resolution times. (4 reviews) - Users express frustration over the **lack of features** that hinder effective navigation and functionality in LegitFit. (3 reviews) - Users find the **limited customization** of LegitFit's interface restricts their ability to manage schedules and branding effectively. (3 reviews) - Users find it frustrating to manage **membership adjustments** individually, wishing for more flexibility in editing packages after creation. (3 reviews) - Payment Issues (3 reviews) - Poor Usability (3 reviews) ## LegitFit Reviews ### 1. Professional Booking System, But Needs Better Setup Support **Rating:** 3.5/5.0 stars **Reviewed by:** Christina . | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about LegitFit?** I find LegitFit's booking system looks more professional and helps with online bookings. The timetable feature is great, and the interface clearly shows who's paid and when. It gives detailed client information and shows what's come into the account, which is helpful. Also, the integration with my Wix website is quite good. **What do you dislike about LegitFit?** Most of the learning and heavy lifting of setting up LegitFit is done by you as the client. It would be helpful to have more support on the actual setup. I also think it would be useful to have a link available for clients visiting the website, so they can join my LegitFit account even if they aren't immediately booking a class. This option isn't there, and it would encourage them to join regardless without feeling obliged to buy a class or package in the first instance. **What problems is LegitFit solving and how is that benefiting you?** I use LegitFit for clients booking classes, it handles bookings well. It makes my website look professional, shows a clear timetable, and lets me see who's paid and how. It provides necessary client details, improving my online bookings and interactions. ### 2. Easy to Use with Exceptionally Helpful Customer service **Rating:** 4.0/5.0 stars **Reviewed by:** darren t. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about LegitFit?** The most helpful thing is the customer service and the ease of use **What do you dislike about LegitFit?** The least helpful might be the plans that you need to keep updating as the business grows **What problems is LegitFit solving and how is that benefiting you?** It is helping me easily book my clients into classes ### 3. Great tool u pay what u get for. **Rating:** 4.0/5.0 stars **Reviewed by:** Rhian C. | Personal trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about LegitFit?** ⭐️⭐️⭐️⭐️⭐️ I’ve been using LegitFit for a while now and it’s honestly made managing bookings so much easier. The app is really straightforward — I can book classes in just a couple of clicks and I always get instant confirmation. No more back-and-forth messages or worrying about double bookings. I also like that it keeps everything in one place — payments, schedules, and reminders. Super handy if you’ve got a busy week and don’t want to miss a session. Only small thing I’d love to see is even more customization in notifications, but that’s just me being picky. Overall, LegitFit is reliable, easy to use, and has definitely improved the way I manage my bookings. Highly recommend it to anyone running or joining fitness classes. **What do you dislike about LegitFit?** LegitFit is easy to use and does the job for bookings, but the pricing could be clearer. It’s not the worst, but it can feel a little high depending on the size of your business. A bit more flexibility in plans would make it a much stronger option. **What problems is LegitFit solving and how is that benefiting you?** LegitFit makes booking super straightforward. I can see all available classes, reserve my spot in seconds, and get instant confirmation. It also sends me reminders, which is great because I never forget a session now. Everything’s in one place — schedules, payments, and updates — so it saves me a lot of time compared to messaging back and forth. Really handy system if you’re managing or joining fitness classes. ### 4. Quicker, Simpler, and a Clear Upgrade from Our Previous System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about LegitFit?** Everything is quicker and simpler than our previous system. **What do you dislike about LegitFit?** The integration process could have been smoother and there are a few minor feature additions that could be made. **What problems is LegitFit solving and how is that benefiting you?** Our integration with Wellhub is being handled really efficiently. ### 5. Great software but need improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Pedro d. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about LegitFit?** LegitFit has significantly improved gym management with its clean interface and intuitive navigation. It's easy to manage clients, and the flexible timetable feature makes scheduling and updating classes simple and stress-free. The overall user experience is efficient and streamlined, which helps save time in daily operations. **What do you dislike about LegitFit?** There are a few bugs when generating financial reports, particularly when using filters—some important data is missing or not displayed clearly. Additionally, some advanced features are only accessible through the Premium plan, which wasn’t clearly communicated during the initial sales presentation. The platform has great potential, and I’ll continue to provide feedback to support its improvement. Enhanced financial reporting options would also be a great addition to better support admin and financial planning tasks. **What problems is LegitFit solving and how is that benefiting you?** LegitFit is helping to centralize and streamline our gym's day-to-day operations. Before using the platform, managing class schedules, client bookings, and payments required multiple tools and a lot of manual work. LegitFit has simplified these processes by providing an all-in-one solution, making it easier to organize our timetable, track client activity, and handle memberships. This has saved us time, reduced administrative workload, and improved the overall experience for both staff and clients. The platform allows us to focus more on delivering quality service and growing our business. ### 6. Extremely supportive team . Members love the simplicity of booking /cancelling sessions **Rating:** 4.0/5.0 stars **Reviewed by:** Orla C. | Director /owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about LegitFit?** Quick to onboard members for auto renew. Easy to manage handle bookings / cancellations/ reporting is straight forward **What do you dislike about LegitFit?** The programming module is cumbersome and repetitive without being very intuitive. (I have a todo pending to record this for you.. bear with me!) Sometimes I feel like the way the gui works is more of an after thought. ie I can now click on each member that is booked into a session but it still doesnt give me the information I need like their timeline, notes, goals etc .. all that I would see if I searched for a member. I would like to be able to restrict updates to active members so I can Share content that they are essentially benefiting from by being a member. **What problems is LegitFit solving and how is that benefiting you?** session management booking / waitlist .. essential in a small space, automating member renewals .. generates a repeatable monthly revenue ### 7. Convenient Booking with Flexible Purchase Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about LegitFit?** Convenient for clients. Allows for booking and programming. It also gives options for package purchases, memberships, and one off purchases which a lot of systems done allow. **What do you dislike about LegitFit?** Not much. If there was ever an issue I would hear back within the day from the support team. **What problems is LegitFit solving and how is that benefiting you?** It’s like having an online secretary. It takes away the stress of cancelling and rescheduling slots. ### 8. Moving to Legitfit **Rating:** 4.0/5.0 stars **Reviewed by:** Jason L. | personal trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about LegitFit?** How easy it was to move to Legitfit. Staff are extremely professional and helpful **What do you dislike about LegitFit?** Nothing to do with LegitFit, but I don't like how Stripe does not offer next day payouts to my business bank account **What problems is LegitFit solving and how is that benefiting you?** by moving my schedule to online, where clients can book and pay for there sessions as the business grows which frees up time for me. The online T&Cs, Par Q form and clients training programmes are great features. ### 9. Great support with onboarding, easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about LegitFit?** Shane made the onboarding process very easy, everything is simple to modify and allows me to easily schedule and track booking and clients. **What do you dislike about LegitFit?** There have been a couple of bugs since I got started that took 2 weeks to get fixed, the customer service team were not particularly helpful on either occasion I asked for support and told me there were bigger issues to be resolved... Not great for a new client. Otherwise on functionality it ticks all the boxes for now. **What problems is LegitFit solving and how is that benefiting you?** Client bookings, packages, automated cancellations and wait-list. ### 10. A pleasure to work with! **Rating:** 4.0/5.0 stars **Reviewed by:** Scott F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about LegitFit?** The lads did all the heavy lifting in setting up two accounts for my gym as moved from an old provider. Nothing was ever and issue and actually make some changes to how we did things to improve our attendance rate. They've also been very open to suggestions on how to improve the backend product so the own as better reporting tools. From speaking to Ryan and the team it's also most ready with some other great tools in the pipeline for 2025. **What do you dislike about LegitFit?** To be honest there isn't. There's always an transition period moving systems but the lads have been helpful and members now love the new app. **What problems is LegitFit solving and how is that benefiting you?** An affordable branded app as I've not two locations. Helping us provide a better service for our members. The App is clean looking and very easy to use from a customers point of view **Official Response from Ryan O' Neill:** > Thanks for the review Scott! ❤️ ### 11. Should have switched over to Legitfit years ago!! **Rating:** 4.0/5.0 stars **Reviewed by:** Joanne C. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about LegitFit?** The system works! It does exactly what I need it to do. It's simple for me to manage & reduces my administration. It gives me peace of mind that my students can register and book into classes & workshops with a booking portal that is easy to use.(a problems that I experienced with the system I used!) I also appreciate the continuous experience of excellent support whenever I need it. **What do you dislike about LegitFit?** I sometimes find that students purchase a package but the system doesn't automatically book them into a class. It's caused a few complications in class but I know this is an area they are working on. **What problems is LegitFit solving and how is that benefiting you?** Legitfit reduce my administration by allowing my customers to manage their own bookings via their account. **Official Response from Ryan O' Neill:** > Thanks for the review Joanne! Noted your feedback also so I appreciate that ❤️ ### 12. Great customer service **Rating:** 3.5/5.0 stars **Reviewed by:** carla g. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about LegitFit?** So far I am really glad I chose them as communication has been quick and easy and all my queries have been answered promptly. **What do you dislike about LegitFit?** I have only been using it for a month, but at this point I haven’t encountered any downside. **What problems is LegitFit solving and how is that benefiting you?** It’s helping me manage payments and bookings with ease for me and my clients ### 13. Joining from Gymcatch **Rating:** 4.0/5.0 stars **Reviewed by:** megan j. | SEO Content Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about LegitFit?** Super accessible, very friendly support and happy to guide you through the platform, ability to pay with applepay makes life easy for customers and it's simple to use from a user pov too. Integration seems straightforward. **What do you dislike about LegitFit?** Not able to comment yet as haven't started using it **What problems is LegitFit solving and how is that benefiting you?** It is simplifying the booking process for customers in terms of access, membership tiers and payments, and from my perspective, I have so much more oversight and the connection to stripe is a plus ### 14. Nebula Coaching Review of Legitfit. **Rating:** 4.0/5.0 stars **Reviewed by:** Adam M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about LegitFit?** Simplicity of it for members for booking and rescheduling. **What do you dislike about LegitFit?** Looking for some extra features for members to support retention etc. **What problems is LegitFit solving and how is that benefiting you?** Simple booking solution for members across multiple sites. Able to look away from member booking and towards other vital areas of member and service delivery. ### 15. Very good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about LegitFit?** Automation of business systems. Customer support. **What do you dislike about LegitFit?** Onboarding period can be challenging and time-consuming. **What problems is LegitFit solving and how is that benefiting you?** Automation of business systems. ### 16. Pretty good intuitive system **Rating:** 4.0/5.0 stars **Reviewed by:** Lucy C. | Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about LegitFit?** Easy to use and allows for a variety of pricing options for clients **What do you dislike about LegitFit?** Can’t bring up totals for individual staff members - have to go through manually **What problems is LegitFit solving and how is that benefiting you?** Allows people to use different types of payment options ### 17. Easy to use softwear **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about LegitFit?** Easy to connect to websites, helpful staff, Apple Pay! **What do you dislike about LegitFit?** Sometimes the interface doesn’t work smoothly with an iPad **What problems is LegitFit solving and how is that benefiting you?** Booking system for ballet classes ### 18. The client support and entire client journey is managed exceptionally well. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about LegitFit?** The point of contact that I was assigned Shane Walsh was excellent to deal with. Really nice guy, and very skilled at his role. **What do you dislike about LegitFit?** The basic software plan is not a good fit for a small studio starting out. **What problems is LegitFit solving and how is that benefiting you?** Managing client data base, bookings, payments, timetable. Streamlines this process and saves me time. **Official Response from Ryan O' Neill:** > Thanks for the review! ❤️ ### 19. Ruth Healy Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about LegitFit?** Very helpful staff, I was dealing with Bella, she always got back to me with any questions straight away and was able to solve any issues **What do you dislike about LegitFit?** No coaching app, would be great not to be on browser **What problems is LegitFit solving and how is that benefiting you?** less hassle booking clients, easier payment and cancellation system **Official Response from Ryan O' Neill:** > Thanks for the review Ruth! ❤️ - [View LegitFit pricing details and edition comparison](https://www.g2.com/products/legitfit/reviews?filters%5Bnps_score%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A26%3A33+-0500&secure%5Bsession_id%5D=7e3bb6ab-037f-45c0-976a-a5fec436929a&secure%5Btoken%5D=39c0334b8ebb6fcedc85bba47ceba839624ba06e95d744d2f73518b726af609d&format=llm_user) ## LegitFit Integrations - [Everfit](https://www.g2.com/products/everfit/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Wellhub](https://www.g2.com/products/wellhub/reviews) - [Wix](https://www.g2.com/products/wix/reviews) ## LegitFit Features **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Messaging - E-Signature - Customizable Forms **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Billing & Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing - Calendar Management - Booking Management - Class Management - Costume Management - Client Management - Inventory Management - Event Management - Discount Management - Recurring/Subscription Billing - Attendance Management - Task Management - Membership Management - Registration Management - Appointment Management **Training Tools** - Workout Planning - Goal Tracking - Automated Scheduling - Reporting - Nutrition Tools - Goal Setting/Tracking - Certification Tracking - Appointment Scheduling - Activity Tracking **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events - Facility Scheduling **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Website Integration - Social Media Integration **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Exercise Library - Secure Login - Recurring/Subscription Billing - Activity Dashboard - Client Portal - Client Profiles - Nutrition Program - Billing & Invoicing - Customizable Templates - Generative AI - Fitness Assessments - AI Copilot - Customizable Reports - Calendar Sync - Employee Management - Reporting & Statistics - Client Management - Mobile App - Reminders - Commenting/Notes - Hybrid Trainer - Transaction History - eCommerce Management - In-person Trainer - Online Trainer - Gamification - Appointment Management - Customizable Branding - Payment Processing - Multi-Location - Calendar Management - API **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Activity Dashboard - Third-Party Integrations - Online Registration - Reporting/Analytics - For Dance Studios - AI Copilot - Multi-Location - Customizable Branding - Online Payments - Credit Card Processing - Point of Sale (POS) - Attendance Tracking - Customizable Reports - Generative AI - API - Reminders - SMS Messaging - Customizable Forms - Alerts/Notifications - Customer Database - Customizable Templates - Marketing Automation - Rewards Program - For Yoga/Pilates Studios - Reporting & Statistics - Event Calendar - Mobile Alerts - Data Import/Export - Website Integration - Social Media Integration - Online Booking **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management - Self Service Portal ## Top LegitFit Alternatives - [TeamUp](https://www.g2.com/products/teamup/reviews) - 4.5/5.0 (325 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (503 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (390 reviews)