--- title: Legal Tracker Reviews meta_title: 'Legal Tracker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 156 reviews by the users' company size, role or industry to find out how Legal Tracker works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 156 scale: '5' date_modified: '2026-08-07' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # Legal Tracker Reviews **Vendor:** Thomson Reuters **Category:** [Enterprise Legal Management (ELM) Software](https://www.g2.com/categories/enterprise-legal-management-elm) **Average Rating:** 4.6/5.0 **Total Reviews:** 156 ## About Legal Tracker Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,800 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker's reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more. ## Legal Tracker Reviews ### 1. great tool for timely and accurate payments. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Legal Tracker?** the easy layout of the website and very intuitive interface. **What do you dislike about Legal Tracker?** nothing as such as the interface is nicely done **What problems is Legal Tracker solving and how is that benefiting you?** keeping track of all outside counsel payments and giving accurate and customisable reports. **Official Response from Robin Chance:** > Our team is pleased to learn that you value Legal Tracker's ability to produce reports that analyze budgets and spending, summarize key information, and identify trends. Do you know that its report generator can produce hundreds of reports using easy-to-use filters and provides trend analysis showing changes over time? Additional details can be obtained with one-click drill-down reporting. ### 2. It allows for easy and quick processing and payment of legal invoices. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Legal Tracker?** Simplicity. A variety of training provided as well at no additional cost. **What do you dislike about Legal Tracker?** Generating a simple report can feel complicated. **What problems is Legal Tracker solving and how is that benefiting you?** No longer using a manual process to pay invoices. Tedious and time consuming, legal tracker is much more efficient. **Official Response from Robin Chance:** > It is a pleasure to hear from you. We're sorry to hear that you have had difficulty running reports. Would you like to learn more about our training and support options? We offer online and live support to help you become an expert in Legal Tracker. ### 3. Used Thomson Reuters Legal Tracker for many years and have had no issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Legal Tracker?** How easy it is to navigate the website. Never had a problem using the site. **What do you dislike about Legal Tracker?** Nothing. I really cannot indicate an answer to this question. **What problems is Legal Tracker solving and how is that benefiting you?** No problems. Easy to transmit our clients' documents to them in a quick and efficient manner. ### 4. Save A Lot **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Legal Tracker?** Super easy access and reading of descrip **What do you dislike about Legal Tracker?** nothing is problematic. it has been a great tool **What problems is Legal Tracker solving and how is that benefiting you?** Easy access to and understanding of legal billling descriptions and charges **Official Response from Robin Chance:** > It is becoming more difficult for corporate legal departments to withstand the ups and downs of the economy. Many inside legal teams face the challenge of reducing costs while improving productivity and profitability. Due to internal pressures, they may be forced to do more with less. Automated matter management and e-billing solutions have helped many successful in-house legal departments overcome these challenges. We're happy to hear that Legal Tracker is not only a good tool for your business, but a cost-saving one, too. ### 5. Its Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Legal Tracker?** Very easy to use. I never have trouble finding what i need. **What do you dislike about Legal Tracker?** That i cannot see older invoices without generating a report. **What problems is Legal Tracker solving and how is that benefiting you?** It is very helpful in keeping track of what is needed. ### 6. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Legal Tracker?** It is easy to review and approve legal invoices. **What do you dislike about Legal Tracker?** Report generating features could be improved **What problems is Legal Tracker solving and how is that benefiting you?** We use it for our legal invoices and it provides a streamlined process to review them. ## Legal Tracker Discussions - [what other softwares you guys think are better in the thomson reuters ?](https://www.g2.com/discussions/what-other-softwares-you-guys-think-are-better-in-the-thomson-reuters) - 1 comment, 1 upvote - [View Legal Tracker pricing details and edition comparison](https://www.g2.com/products/legal-tracker/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+14%3A38%3A17+-0500&secure%5Bsession_id%5D=326f11b9-2308-495a-8ddd-73d76f45a39b&secure%5Btoken%5D=67da1f153ccc9aa726e20da1f30b38dc9316e8040d0df4fe141ca20805ee6cc0&format=llm_user) ## Legal Tracker Integrations - [AQX](https://www.g2.com/products/aqx/reviews) - [HighQ](https://www.g2.com/products/highq/reviews) - [OpenText Core Legal Hold](https://www.g2.com/products/opentext-core-legal-hold/reviews) ## Legal Tracker Features **Platform Content** - Matter Management - Spend Management - Conflict Management - Email Management - Legal Case Management - Client Management - Calendar Management - Document Management - Communication Management - Task Management **Platform Additional Functionality** - Cloud **Platform Data** - Visualization - Dashboard - Reporting **Agentic AI - Enterprise Legal Management (ELM)** - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations - Budgeting/Forecasting **Additional Functionality** - Trust Accounting - Data Import/Export - AI Copilot - Expense Tracking - Alerts/Notifications - Reporting/Analytics - Access Controls/Permissions - Client Portal - Generative AI - Billing & Invoicing - Collaboration Tools - Case Notes - Time Tracking - Workflow Automation ## Top Legal Tracker Alternatives - [Brightflag](https://www.g2.com/products/brightflag/reviews) - 4.6/5.0 (203 reviews) - [Onit Enterprise Legal Management](https://www.g2.com/products/onit-inc-onit-enterprise-legal-management/reviews) - 4.5/5.0 (79 reviews) - [LexisNexis CounselLink](https://www.g2.com/products/lexisnexis-counsellink/reviews) - 3.8/5.0 (16 reviews)