# Top Free AI Agents For Business Operations ## How Many AI Agents For Business Operations Products Does G2 Track? **Total Products under this Category:** 1,599 ### Category Stats (Aug 2026) - **Average Rating:** 4.58/5 (↓0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank AI Agents For Business Operations Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 174,500+ Authentic Reviews - 1,599+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for AI Agents For Business Operations ![G2 Grid® for AI Agents For Business Operations plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agents-for-business-operations/grids.png?focus%5B%5D=82623&focus%5B%5D=1594735&focus%5B%5D=1371397&focus%5B%5D=25675&focus%5B%5D=1408919&focus%5B%5D=90225&focus%5B%5D=39215&focus%5B%5D=1386425) Highlighted products: Notion, Microsoft Copilot, Retell AI, ClickUp, ServiceNow AI Agents, Qualified, SOCi, and Synthflow. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents-for-business-operations/grids.json?focus%5B%5D=notion&focus%5B%5D=microsoft-microsoft-copilot&focus%5B%5D=retell-ai&focus%5B%5D=clickup&focus%5B%5D=servicenow-ai-agents&focus%5B%5D=qualified&focus%5B%5D=soci&focus%5B%5D=synthflow) **Sponsored** ### Gemini Enterprise Agent Platform Google Cloud's comprehensive platform for developers to build, scale, govern and optimize agents and models. It's a single destination for technical teams to build agents that can transform enterprise applications and workflows into powerful agentic systems. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2437&secure%5Bchosen_at%5D=2026-08-13T00%3A38%3A27Z&secure%5Bdisplayable_resource_id%5D=2437&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2437&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=21469&secure%5Bresource_id%5D=2437&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents-for-business-operations%2Ffree%3Fopen_modal_url%3D%252Fproducts%252Fleena-ai-autonomous-agent%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fai-agents-for-business-operations%25252Ffree%2526source%253Dcategory&secure%5Btoken%5D=8e441f1538966c11e66c6134e7c6b067e95561c25f5edb1fcb6171da160f6974&secure%5Burl%5D=https%3A%2F%2Fcloud.google.com%2Fproducts%2Fgemini-enterprise-agent-platform%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%2525epid%21-%2525ecid%21-geap%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url) ### [Notion](https://www.g2.com/de/products/notion/reviews) Notion ist der vernetzte KI-Arbeitsbereich, der alle Arbeiten in einem Tool zusammenführt, das sich an jedes Team anpasst – mit KI, um Antworten zu finden und Routinearbeiten zu automatisieren. Es ist ein Ort für die Suche, das Verwalten von Projekten, das Erfassen von Notizen und Unternehmenswissen sowie die Zusammenarbeit im Team. Millionen lieben Notion, weil es die Produktivität steigert, Werkzeuge und Kosten reduziert und jeden befähigt, seine beste Arbeit zu leisten. Im Gegensatz zu fragmentierter, starrer Software verbindet Notion die Arbeit in einem Tool, das anpassbar ist und das die Menschen gerne nutzen. Jetzt hast du wunderschöne Werkzeuge, um das Werk deines Lebens zu gestalten. **Average Rating:** 4.6/5.0 **Total Reviews:** 12,434 #### How Do G2 Users Rate Notion? - **Personalisierung:** 9.9/10 (Category avg: 8.8/10) - **Verstehen natürlicher Sprache (NLU):** 9.1/10 (Category avg: 8.9/10) - **Weg zum Menschen:** 9.1/10 (Category avg: 8.8/10) - **War the product ein guter Geschäftspartner?:** 8.8/10 (Category avg: 9.2/10) #### Who Is the Company Behind Notion? - **Verkäufer:** [Notion](https://www.g2.com/de/sellers/notion-2026-07-28) - **Unternehmenswebsite:** www.notion.com - **Gründungsjahr:** 2016 - **Hauptsitz:** San Francisco, California - **Twitter:** @NotionHQ 518,653 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=399e9697986146b6547e3d94bc17ba8f8319eab9f75fe02bef5adbd86876f603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnotionhq%2F&secure%5Burl_type%5D=linkedin_company_website) 7,360 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software-Ingenieur, Student - **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen - **Company Size:** 62% Small, 24% Medium #### What Do G2 Reviewers Say About Notion? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer finden, dass die **Benutzerfreundlichkeit** von Notion die Zusammenarbeit und Organisation verbessert, wodurch Arbeitsabläufe intuitiver und effizienter werden. - Benutzer schätzen die **vielseitigen Funktionen** von Notion, die Organisation und Produktivität in verschiedenen Projekten und Dokumentationen verbessern. - Benutzer schätzen die **KI-Integration** in Notion, die die Organisation verbessert und sich wiederholende Aufgaben effektiv automatisiert. - Benutzer finden Notion **intuitiv und einfach zu bedienen** , was die Organisation erheblich verbessert und die Gesamtproduktivität ihrer Unternehmen steigert. - Benutzer schätzen die **organisatorischen Fähigkeiten** von Notion, die den Arbeitsablauf und die Produktivität durch vielseitige Funktionen und KI-Tools verbessern. ##### Cons - Benutzer finden die **Lernkurve herausfordernd** und haben oft Schwierigkeiten mit der Navigation und Bearbeitung in den umfangreichen Funktionen von Notion. - Benutzer finden die **eingeschränkten Funktionen** von Notion einschränkend und hoffen auf verbesserte Designoptionen und Verbesserungen bei der KI-Integration. - Benutzer finden die Benutzeroberfläche von Notion **schwer zu navigieren** , mit einer steilen Lernkurve für neue Benutzer und Formatierungsherausforderungen. - Benutzer finden, dass Notion **essentielle Funktionen** fehlen, was zu Umgehungslösungen und einer weniger optimierten Erfahrung bei komplexen Aufgaben führt. - Benutzer kämpfen mit **Nutzungsbeschränkungen** , insbesondere bei der Verwaltung größerer Projekte und grundlegenden Dokumentenerstellungsaufgaben in Notion. #### What Are Recent G2 Reviews of Notion? **["Macht die Aufgabenverfolgung einfacher mit benutzerdefinierten Ansichten, Prioritäten und Statusaktualisierungen"](https://www.g2.com/de/survey_responses/notion-review-13231054)** **Rating:** 4.5/5.0 stars _— Ujjwal N._ [Read full review](https://www.g2.com/de/survey_responses/notion-review-13231054) **["Saubere, flexible Vorstellung, die das Organisieren der Arbeit mühelos erscheinen lässt"](https://www.g2.com/de/survey_responses/notion-review-13249299)** **Rating:** 4.5/5.0 stars _— PALAK S._ [Read full review](https://www.g2.com/de/survey_responses/notion-review-13249299) ### [Retell AI](https://www.g2.com/products/retell-ai/reviews) Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs. **Average Rating:** 4.8/5.0 **Total Reviews:** 2,612 #### How Do G2 Users Rate Retell AI? - **Personalization:** 8.5/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 8.5/10 (Category avg: 8.9/10) - **Route To Human:** 8.8/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10) #### Who Is the Company Behind Retell AI? - **Seller:** [Retell AI](https://www.g2.com/sellers/retell-ai) - **Company Website:** www.retellai.com - **Year Founded:** 2023 - **HQ Location:** Palo Alto, US - **Twitter:** @retellai 3,181 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c72ae3fc448e271685ec93ce82d98c46cf398f2e1826b4c72bfcdcac1dfc471&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretellai%2F&secure%5Burl_type%5D=linkedin_company_website) 121 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 3% Small, 0% Medium #### What Do G2 Reviewers Say About Retell AI? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of Retell AI enhances their workflow with simple prompts and integration. - Users appreciate the **ease of use and smooth functionality** of Retell AI, making it accessible for everyone. - Users appreciate the **straightforward interface** of Retell AI, finding it quick and easy to learn and use. - Users highlight the **ease of integrations** , appreciating how intuitively they can connect with third-party services. - Users appreciate the **simple and clean UI** of Retell AI, making it easy for anyone to create voice agents. ##### Cons - Users feel the need for **missing features** like diverse voices, native CRM integrations, and more SIP trunking options. - Users feel Retell AI is **expensive** compared to alternatives, particularly feeling the cost for testing is excessive. - Users find the **steep learning curve** challenging, though support is available to ease the process. - Users find the **limited features** of Retell AI hinder functionality, necessitating reliance on additional tools for testing. - Users experience **poor understanding** of conversation types, leading to misaligned interactions and increased manual tuning efforts. #### What Are Recent G2 Reviews of Retell AI? **["Property Management Made Easy!"](https://www.g2.com/survey_responses/retell-ai-review-13024552)** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/retell-ai-review-13024552) **["Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations"](https://www.g2.com/survey_responses/retell-ai-review-12722058)** **Rating:** 5.0/5.0 stars _— Rishav K._ [Read full review](https://www.g2.com/survey_responses/retell-ai-review-12722058) ### [ClickUp](https://www.g2.com/de/products/clickup/reviews) ClickUp ist der weltweit erste konvergierte KI-Arbeitsbereich, der alle Arbeits-Apps, Daten und Workflows zusammenführt. ClickUp beseitigt alle Formen der Arbeitsverstreuung, um 100 % Kontext und einen einzigen Ort für Menschen und Agenten zu bieten, um gemeinsam zu arbeiten. Von mehr als 20 Millionen Nutzern weltweit vertraut, hat ClickUp die Mission, die menschliche Produktivität zu maximieren. **Average Rating:** 4.6/5.0 **Total Reviews:** 13,035 #### How Do G2 Users Rate ClickUp? - **Personalisierung:** 9.0/10 (Category avg: 8.8/10) - **Verstehen natürlicher Sprache (NLU):** 8.5/10 (Category avg: 8.9/10) - **Weg zum Menschen:** 8.8/10 (Category avg: 8.8/10) - **War the product ein guter Geschäftspartner?:** 9.0/10 (Category avg: 9.2/10) #### Who Is the Company Behind ClickUp? - **Verkäufer:** [ClickUp](https://www.g2.com/de/sellers/clickup) - **Unternehmenswebsite:** ClickUp.com - **Gründungsjahr:** 2017 - **Hauptsitz:** San Diego, California - **Twitter:** @clickup 69,539 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12451d66d580078c16b08985ccc98dcf8d832565fb04a9665439cfd4f2a74fa7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12949663%2F&secure%5Burl_type%5D=linkedin_company_website) 1,526 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Projektmanager - **Top Industries:** Marketing und Werbung, Computersoftware - **Company Size:** 77% Small, 19% Medium #### What Do G2 Reviewers Say About ClickUp? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer loben ClickUp für seine **Benutzerfreundlichkeit** , die die Zusammenarbeit und die Effizienz im Projektmanagement mühelos verbessert. - Benutzer schätzen die **robusten Aufgabenverwaltungsfunktionen** von ClickUp, die Organisation, Produktivität und die allgemeine Workflow-Effizienz verbessern. - Benutzer schätzen die **robusten Funktionen und die Flexibilität** von ClickUp, die die Produktivität und die Projektsichtbarkeit in Teams erheblich verbessern. - Benutzer schätzen die **Flexibilität und umfassende Integration** von ClickUp, was die Teamarbeit und die Effizienz der Projektausführung verbessert. - Benutzer schätzen die **effektive Zusammenarbeit** von ClickUp, die nahtlose Teamarbeit und Aufgabenverwaltung auf einer einzigen Plattform ermöglicht. ##### Cons - Benutzer finden **fehlende Funktionen** in ClickUp frustrierend, insbesondere wenn wichtige Werkzeuge durch Bezahlschranken und Einschränkungen eingeschränkt sind. - Benutzer finden die **Lernkurve für Anfänger** herausfordernd, da sie Zeit benötigen, um sich anzupassen und das System zu beherrschen. - Benutzer finden, dass ClickUp **eingeschränkte Funktionen** hat, es fehlen Integrationen und komplexe Funktionalitäten, was die Benutzerfreundlichkeit und Flexibilität beeinträchtigt. - Benutzer finden die Benutzeroberfläche von ClickUp **nicht intuitiv** , was die Entdeckung von Funktionen und das gesamte Benutzererlebnis erschwert. - Benutzer berichten von **langsamen Ladezeiten** in ClickUp, was die Gesamteffizienz und das Benutzererlebnis beeinträchtigt. #### What Are Recent G2 Reviews of ClickUp? **["Sehr nützlich mit vielen Funktionen"](https://www.g2.com/de/survey_responses/clickup-review-5469668)** **Rating:** 4.5/5.0 stars _— Jose P._ [Read full review](https://www.g2.com/de/survey_responses/clickup-review-5469668) **["Schnelle, nahtlose Teamkommunikation mit intelligenter KI und einfachen Integrationen"](https://www.g2.com/de/survey_responses/clickup-review-13256288)** **Rating:** 5.0/5.0 stars _— Adoyi D._ [Read full review](https://www.g2.com/de/survey_responses/clickup-review-13256288) #### What Are G2 Users Discussing About ClickUp? - [Welche Funktionen von ClickUp machen es zu einer bevorzugten Wahl für das Projektmanagement in agilen Teams?](https://www.g2.com/de/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes - [Wofür wird ClickUp verwendet?](https://www.g2.com/de/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes - [Does Google use ClickUp?](https://www.g2.com/de/discussions/does-google-use-clickup) - 4 comments, 3 upvotes - [Wer benutzt ClickUp?](https://www.g2.com/de/discussions/who-uses-clickup) - 14 comments, 4 upvotes - [Ist ClickUp wirklich kostenlos?](https://www.g2.com/de/discussions/is-clickup-really-free) - 12 comments, 3 upvotes ### [Synthflow](https://www.g2.com/products/synthflow/reviews) Synthflow provides enterprise-ready voice AI agents that automate inbound and outbound phone calls. Businesses use Synthflow to handle appointment scheduling, lead qualification, customer support, and call routing through natural, conversational voice technology. With a no-code builder, 200+ integrations, and deployment in under 3 weeks, Synthflow makes it easy for teams to scale automation without engineering effort. AI agents operate with sub-500ms latency in 30+ languages and meet global compliance standards (SOC 2, HIPAA, GDPR). Organizations across healthcare, real estate, insurance, and e-commerce use Synthflow to improve customer experience, reduce manual workload, and ensure calls are answered 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,010 #### How Do G2 Users Rate Synthflow? - **Personalization:** 8.1/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 8.2/10 (Category avg: 8.9/10) - **Route To Human:** 7.9/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.2/10) #### Who Is the Company Behind Synthflow? - **Seller:** [AgentFlow AI GmbH](https://www.g2.com/sellers/agentflow-ai-gmbh) - **Company Website:** synthflow.ai - **Year Founded:** 2023 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7eb852c55cbf4a43f7e263230995f6304b6d2c7bdcdeaaa546d2842c9556deb9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynthflowai%2F&secure%5Burl_type%5D=linkedin_company_website) 70 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 92% Small, 7% Medium #### What Do G2 Reviewers Say About Synthflow? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Synthflow, finding it intuitive for quick deployment and integration. - Users find the **easy setup** of Synthflow intuitive, making it quick to start and powerfully effective. - Users love the **easy integrations** with platforms like Make.com and Zapier, enhancing overall functionality and user experience. - Users value the **easy integrations** with platforms like Make.com and Zapier, enhancing their overall experience. - Users love the **easy setup** of Synthflow, appreciating its intuitive design for quick deployment and integration. ##### Cons - Users find the **pricing steep** for Synthflow, with no suitable middle option between plans. - Users find the **cost limitations** of Synthflow restrictive, impacting their ability to fully evaluate the service. - Users find the **steep learning curve** of Synthflow challenging, particularly due to frequent UI changes and navigation difficulties. - Users are frustrated by the **missing features** in Synthflow, impacting usability and increasing the learning curve. - Users find the **limited customization options** challenging for beginners and complex workflows, hindering their experience. #### What Are Recent G2 Reviews of Synthflow? **["Clean, Intuitive UI That Streamlined Our Workflows Fast"](https://www.g2.com/survey_responses/synthflow-review-12621357)** **Rating:** 5.0/5.0 stars _— Usman J._ [Read full review](https://www.g2.com/survey_responses/synthflow-review-12621357) **["Effortless AI Voice Agents for Scalable Phone-Based Customer Interactions"](https://www.g2.com/survey_responses/synthflow-review-12204291)** **Rating:** 5.0/5.0 stars _— Jose Manuel G._ [Read full review](https://www.g2.com/survey_responses/synthflow-review-12204291) ### [Guru](https://www.g2.com/products/guru/reviews) Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,260 #### How Do G2 Users Rate Guru? - **Personalization:** 9.1/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 8.8/10 (Category avg: 8.9/10) - **Route To Human:** 9.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) #### Who Is the Company Behind Guru? - **Seller:** [Guru](https://www.g2.com/sellers/guru) - **Company Website:** www.getguru.com - **Year Founded:** 2013 - **HQ Location:** Philadelphia, PA - **Twitter:** @Guru\_HQ 4,242 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ff193313849e591b470d6c852ca2cf23c86f159e6390dcb3ef3d9dcf8302d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5129180%2F&secure%5Burl_type%5D=linkedin_company_website) 2,604 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Service Representative, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 59% Medium, 29% Large #### What Do G2 Reviewers Say About Guru? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** in Guru impressive, thanks to its intuitive interface and straightforward navigation. - Users appreciate the **speed and reliability** of Guru, enhancing workflow efficiency with easily accessible, verified information. - Users love Guru for its **comprehensive information management** , making it easy to capture, organize, and retrieve knowledge effectively. - Users value the **easy access** to information with Guru, enhancing daily productivity and training efficiency. - Users value the **accuracy of information** provided by Guru, enabling quick, reliable answers within their workflow. ##### Cons - Users find the **search functionality can be slow** , particularly when managing extensive content and collections. - Users find the **search inefficient** , often experiencing slow results and irrelevant matches despite having saved content. - Users encounter **search functionality issues** with slow results and poor keyword recognition, complicating information retrieval. - Users find the **inefficient searching** in Guru frustrating as it often provides generic results and requires constant team effort. - Users find **organizational challenges** in Guru, with slow search and complicated content management for larger collections. #### What Are Recent G2 Reviews of Guru? **["A fast and user-friendly knowledge platform with room to grow"](https://www.g2.com/survey_responses/guru-review-11254414)** **Rating:** 5.0/5.0 stars _— Iasmin L._ [Read full review](https://www.g2.com/survey_responses/guru-review-11254414) **["Automated Verification Keeps Our Knowledge Repository Trustworthy"](https://www.g2.com/survey_responses/guru-review-12959405)** **Rating:** 5.0/5.0 stars _— Dairon P._ [Read full review](https://www.g2.com/survey_responses/guru-review-12959405) #### What Are G2 Users Discussing About Guru? - [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) - 3 comments - [How do I use the Guru app?](https://www.g2.com/discussions/how-do-i-use-the-guru-app) - 1 upvote - [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) - 2 comments - [What is Guru software?](https://www.g2.com/discussions/what-is-guru-software) - 1 upvote ### [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Agent to enhance user engagement, improve response times, and streamline support operations. With Jotform’s intuitive, no-code AI builder, you can easily train and customize your own AI Agent to match your brand voice, support workflows, and respond with the exact information your users need. Simply provide key details, documents, FAQs, or form data, and your AI Agent will learn from this context to deliver accurate, personalized interactions. This level of customization helps teams improve response times, boost user satisfaction, and streamline support operations across every stage of the customer journey. One of the platform’s most powerful advantages is its extensive library of 7,000+ customizable AI Agent templates. These ready-made templates provide an easy starting point for a wide variety of use cases, including customer support, onboarding, lead qualification, appointment scheduling, product education, internal training, and more. Each template can be fully personalized with your own instructions, tone, workflows, and industry-specific knowledge—allowing you to deploy high-performing AI Agents in minutes. Jotform AI Agents provide 24/7 automated assistance, ensuring your customers receive instant support even outside of business hours. While you sleep, your AI Agents continue working—handling inquiries, resolving issues, collecting information, and providing accurate responses around the clock. This continuous availability reduces wait times, increases engagement, and helps teams keep up with growing demand. With multichannel support, Jotform AI Agents can operate wherever your users are. Deploy your agents across web, chat widgets, email, phone, WhatsApp, Messenger, Gmail, WordPress, and other communication channels for a unified, consistent support experience. This omnichannel flexibility ensures that your users always receive real-time assistance—no matter the device or platform. For teams requiring voice-based interactions, Jotform offers powerful phone and SMS capabilities. AI Agents can handle incoming calls, conduct natural voice conversations, answer questions, and transcribe spoken messages—all with a friendly, human-like tone. This makes Jotform AI Agents ideal for customer service hotlines, appointment reminders, phone-based support, and automated phone menus. AI Agents can also perform customizable actions based on your workflows. Define specific behaviors, triggers, follow-up steps, or automated tasks for your agent to execute. Whether you want it to qualify leads, send emails, update CRM records, route inquiries, generate reports, or collect data through forms, your AI Agent follows your rules precisely. By combining real-time automation, no-code customization, multichannel support, and intelligent communication, Jotform AI Agents help organizations scale their customer experience effortlessly. Whether you’re a small business or a global enterprise, AI Agents provide the speed, accuracy, and availability needed to support users at every moment. **Average Rating:** 4.5/5.0 **Total Reviews:** 660 #### How Do G2 Users Rate Jotform AI Agents? - **Personalization:** 8.5/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 8.2/10 (Category avg: 8.9/10) - **Route To Human:** 8.1/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10) #### Who Is the Company Behind Jotform AI Agents? - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** www.jotform.com - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform 39,289 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website) 901 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 73% Small, 11% Medium #### What Do G2 Reviewers Say About Jotform AI Agents? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Jotform AI Agents, which significantly simplifies survey creation and workflow automation. - Users value the **easy setup** of Jotform AI Agents, enabling seamless integration into daily business operations. - Users value the **time-saving capabilities** of Jotform AI Agents, significantly enhancing their productivity in survey creation. - Users value the **efficiency** of Jotform AI Agents, which streamlines form creation and enhances overall productivity. - Users appreciate the **setup ease** of Jotform AI Agents, allowing for quick integration into daily activities. ##### Cons - Users experience **hallucinations and misunderstandings** with Jotform AI Agents, leading to confusion and frustration during interactions. - Users find the **limited AI capabilities** challenging, especially for customizing workflows and understanding specific needs. - Users find the **limited features** of Jotform AI Agents restrictive, hindering flexibility in workflows and session management. - Users find the **inadequate AI features** of Jotform AI Agents frustrating, as it often hallucinates and misinterprets queries. - Users express frustration over the **poor understanding** of Jotform AI Agents, impacting usability and project success. #### What Are Recent G2 Reviews of Jotform AI Agents? **["Fast, No-Code AI Assistant That Delivers Contextual Answers"](https://www.g2.com/survey_responses/jotform-ai-agents-review-13188480)** **Rating:** 5.0/5.0 stars _— VELYON I._ [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-13188480) **["Jotform Makes Lead Capture Easy with Intuitive Templates and Smart Routing"](https://www.g2.com/survey_responses/jotform-ai-agents-review-13213003)** **Rating:** 4.0/5.0 stars _— Pratyush S._ [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-13213003) ### [Asana](https://www.g2.com/products/asana/reviews) Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it’s managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way. To learn more, visit www.asana.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,291 #### How Do G2 Users Rate Asana? - **Personalization:** 7.8/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 7.3/10 (Category avg: 8.9/10) - **Route To Human:** 8.9/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10) #### Who Is the Company Behind Asana? - **Seller:** [Asana](https://www.g2.com/sellers/asana) - **Company Website:** asana.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @Asana 119,913 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0026cd552fc243cbff7e669b4f4f58fe6d8629fe0f9733833a1c30db945e3a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F807257%2F&secure%5Burl_type%5D=linkedin_company_website) 4,369 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Project Manager, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 57% Small, 31% Medium #### What Do G2 Reviewers Say About Asana? _AI-generated summary from verified user reviews_ ##### Pros - Users find Asana to have a **user-friendly interface** that enhances collaboration and simplifies task management effectively. - Users appreciate **effective task management** with Asana, enhancing collaboration and helping avoid burnout in daily activities. - Users appreciate the **workflow features** of Asana, finding it user-friendly and effective for project management and team collaboration. - Users value the **effective team collaboration** features of Asana, enhancing project connections and overall workflow management. - Users value the **user-friendly task tracking** in Asana, which simplifies managing deadlines and enhances overall productivity. ##### Cons - Users express frustration over the **missing features** like time tracking and duplicating rules within projects. - Users find the **learning curve steep** due to unclear guidelines and complex functionalities, hindering effective use. - Users feel that Asana has **limited features** available without a costly upgrade and a tough learning curve. - Users find the **UI not intuitive** , making navigation and task management more cumbersome than necessary. - Users find the **search functionality lacking** , making it difficult to efficiently locate projects and tasks. #### What Are Recent G2 Reviews of Asana? **["Asana Fits Our Team’s Needs with Strong Project Management Features"](https://www.g2.com/survey_responses/asana-review-13231900)** **Rating:** 5.0/5.0 stars _— Daniel C._ [Read full review](https://www.g2.com/survey_responses/asana-review-13231900) **["Intuitive, Easy-to-Navigate Project Management with Asana"](https://www.g2.com/survey_responses/asana-review-13188270)** **Rating:** 4.0/5.0 stars _— Arra A._ [Read full review](https://www.g2.com/survey_responses/asana-review-13188270) #### What Are G2 Users Discussing About Asana? - [How does Asana help organizations track OKRs and strategic goals?](https://www.g2.com/discussions/how-does-asana-help-organizations-track-okrs-and-strategic-goals) - 1 comment, 2 upvotes - [What apps and tools does Asana integrate with?](https://www.g2.com/discussions/what-apps-and-tools-does-asana-integrate-with) - 1 comment, 2 upvotes - [How does Asana use AI to help teams manage work?](https://www.g2.com/discussions/how-does-asana-use-ai-to-help-teams-manage-work) - 1 comment, 2 upvotes - [What makes Asana different from other project management and work management tools?](https://www.g2.com/discussions/what-makes-asana-different-from-other-project-management-and-work-management-tools) - 1 comment, 2 upvotes - [Is Asana worth it?](https://www.g2.com/discussions/is-asana-worth-it) - 13 comments, 18 upvotes ### [Zapier](https://www.g2.com/de/products/zapier/reviews) Zapier ist die führende Plattform für Workflow-Automatisierung für Unternehmen, die schneller wachsen möchten, indem sie die Effizienz ihrer Teams, Tools und Prozesse maximieren, ohne auf Entwicklungsteams angewiesen zu sein. Mit unserem neuen visuellen Editor, kostenlosen Filter- und Formatierungsaufgaben für mehr Kontrolle und reduzierter aufgabenbasierter Preisgestaltung werden Sie es lieben, mit Zapier zu automatisieren. Seit 2011 haben sich über 2 Millionen Unternehmen für ihre Automatisierungsbedürfnisse an Zapier gewandt, einschließlich: Lead-Management, Vertriebspipeline, Marketingkampagnen, Kundensupport, Datenmanagement, Projektmanagement sowie Tickets und Vorfälle. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,063 #### How Do G2 Users Rate Zapier? - **War the product ein guter Geschäftspartner?:** 8.8/10 (Category avg: 9.2/10) #### Who Is the Company Behind Zapier? - **Verkäufer:** [Zapier](https://www.g2.com/de/sellers/zapier) - **Unternehmenswebsite:** zapier.com - **Gründungsjahr:** 2011 - **Hauptsitz:** San Francisco, CA - **Twitter:** @zapier 95,859 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ed4b88b7d3087b088b560447ab5e4d5dd8645ced77266f1a5419671ca92102c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzapier&secure%5Burl_type%5D=linkedin_company_website) 1,473 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** Eigentümer, CEO - **Top Industries:** Marketing und Werbung, Informationstechnologie und Dienstleistungen - **Company Size:** 70% Small, 24% Medium #### What Do G2 Reviewers Say About Zapier? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen die **Benutzerfreundlichkeit** von Zapier, indem sie mühelos Aufgaben mit nahtlosen Integrationen und einer benutzerfreundlichen Oberfläche automatisieren. - Benutzer schätzen die **nahtlose Automatisierung** , die Zapier bietet, indem es Werkzeuge mühelos verbindet und erheblich Zeit bei Aufgaben spart. - Benutzer lieben die **breite Palette an Integrationen** in Zapier, die die Automatisierung verbessern und die Produktivität über verschiedene Tools hinweg steigern. - Benutzer schätzen die **einfachen Integrationen** von Zapier, die nahtlose Automatisierung über wesentliche Plattformen wie Google Workspace ermöglichen. - Benutzer schätzen die **breite Palette an Integrationen** in Zapier, die die Automatisierung von Aufgaben über verschiedene Plattformen hinweg mühelos verbessern. ##### Cons - Benutzer finden Zapier **teuer** für die Funktionen, die es bietet, insbesondere wenn die Nutzung im Laufe der Zeit skaliert wird. - Benutzer finden, dass Zapier **Preisprobleme** hat, da die Kosten mit fortgeschrittenen Workflows steigen, was den Zugang zu wesentlichen Funktionen einschränkt. - Benutzer finden die **Einrichtungskomplexität** von Zapier herausfordernd, insbesondere bei der Fehlerdiagnose und den Testbeschränkungen. - Benutzer erleben eine **steile Lernkurve** , insbesondere diejenigen ohne Programmierkenntnisse, was die effiziente Nutzung erschwert. - Benutzer finden die **eingeschränkten Funktionen** von Zapier im kostenlosen Plan als einschränkend für wachsende Workflows und fortgeschrittene Automatisierungen. #### What Are Recent G2 Reviews of Zapier? **["Zapier hat sich in letzter Zeit stark verändert!"](https://www.g2.com/de/survey_responses/zapier-review-12997643)** **Rating:** 4.5/5.0 stars _— Yauhen D._ [Read full review](https://www.g2.com/de/survey_responses/zapier-review-12997643) **["Einfache, intuitive Automatisierungen mit Zapier"](https://www.g2.com/de/survey_responses/zapier-review-13255140)** **Rating:** 5.0/5.0 stars _— Laura O._ [Read full review](https://www.g2.com/de/survey_responses/zapier-review-13255140) #### What Are G2 Users Discussing About Zapier? - [Wofür wird Zapier verwendet?](https://www.g2.com/de/discussions/what-is-zapier-used-for) - 3 comments - [Ist Zapier eine App?](https://www.g2.com/de/discussions/is-zapier-an-app) - 4 comments - [Was kostet Zapier?](https://www.g2.com/de/discussions/what-does-zapier-cost) - 2 comments - [Wie gut ist Zapier?](https://www.g2.com/de/discussions/how-good-is-zapier) - 2 comments - [What can Zapier do?](https://www.g2.com/de/discussions/what-can-zapier-do) - 2 comments, 2 upvotes ### [Box](https://www.g2.com/products/box/reviews) Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity **Average Rating:** 4.2/5.0 **Total Reviews:** 5,038 #### How Do G2 Users Rate Box? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10) #### Who Is the Company Behind Box? - **Seller:** [Box](https://www.g2.com/sellers/box) - **Company Website:** cloud.app.box.com - **Year Founded:** 1998 - **HQ Location:** Redwood City, CA - **Twitter:** @Box 78,537 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=33b73f1928b030b5ee1a0294c3c427817ec2c067bc6330d1ec29cbcc41106e31&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbox%2F&secure%5Burl_type%5D=linkedin_company_website) 4,311 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Project Manager, Consultant - **Top Industries:** Higher Education, Information Technology and Services - **Company Size:** 41% Large, 32% Medium #### What Do G2 Reviewers Say About Box? _AI-generated summary from verified user reviews_ ##### Pros - Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. - Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. - Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. - Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. - Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. ##### Cons - Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. - Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. - Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. - Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. - Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. #### What Are Recent G2 Reviews of Box? **["Still the one cloud sync solution I turn to"](https://www.g2.com/survey_responses/box-review-2390524)** **Rating:** 5.0/5.0 stars _— Diego N._ [Read full review](https://www.g2.com/survey_responses/box-review-2390524) **["Box is great"](https://www.g2.com/survey_responses/box-review-884035)** **Rating:** 5.0/5.0 stars _— Isaac S._ [Read full review](https://www.g2.com/survey_responses/box-review-884035) #### What Are G2 Users Discussing About Box? - [How does Box facilitate secure and efficient cloud-based collaboration for teams?](https://www.g2.com/discussions/how-does-box-facilitate-secure-and-efficient-cloud-based-collaboration-for-teams) - 1 comment - [How is Box being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-box-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is Box used for?](https://www.g2.com/discussions/what-is-box-used-for) - 1 comment - [Is Box A document management system?](https://www.g2.com/discussions/is-box-a-document-management-system) - 1 comment, 2 upvotes - [Is Box A SaaS?](https://www.g2.com/discussions/is-box-a-saas) - 2 comments ### [monday AI Work Platform](https://www.g2.com/de/products/monday-com/reviews) monday.com ist die KI-Arbeitsplattform, auf der Menschen und Agenten als ein Team agieren - mit gemeinsamem abteilungsübergreifendem Kontext, vertrauenswürdiger Unternehmenssicherheit und einer benutzerfreundlichen Oberfläche, die für die Skalierung entwickelt wurde. Mit monday.com arbeiten Agenten Seite an Seite mit Teams in denselben Boards, Workflows und Zielen, die sie bereits täglich nutzen, und schaffen so eine neue Art der Teamarbeit, bei der Menschen und Agenten gemeinsam die Arbeit vorantreiben. Über Agenten hinaus bietet monday.com jedem Team mehr Möglichkeiten, KI in echten Geschäftserfolg zu verwandeln. Mit monday vibe können Teams maßgeschneiderte Arbeits-Apps für ihre spezifischen Bedürfnisse erstellen, und mit monday sidekick erhält jeder Benutzer einen persönlichen KI-Assistenten, der hilft, geschäftliche Herausforderungen zu lösen, schneller zu arbeiten und mehr zu erledigen. monday.com bietet Organisationen die Sichtbarkeit, Berechtigungen, menschliche Aufsicht und Compliance-Standards, die sie benötigen, um KI mit Vertrauen einzusetzen. KI operiert nicht in einer Blackbox - sie arbeitet innerhalb derselben vertrauenswürdigen Leitplanken, auf die sich Teams bereits verlassen. Da monday.com bereits abteilungsübergreifend genutzt wird, können Agenten auf den breiteren Kontext zugreifen, wie Arbeit über Marketing, Vertrieb, Produkt, IT, HR, Betrieb und mehr hinweg verbunden ist. Das bedeutet klügere Entscheidungen, schnellere Ausführung und weniger Silos - alles an einem Ort. Heute vertrauen über 250.000 Kunden und mehr als 60 % der Fortune 500-Unternehmen monday.com, wie sie ihr Geschäft führen. **Average Rating:** 4.7/5.0 **Total Reviews:** 16,648 #### How Do G2 Users Rate monday AI Work Platform? - **Personalisierung:** 9.8/10 (Category avg: 8.8/10) - **Verstehen natürlicher Sprache (NLU):** 10.0/10 (Category avg: 8.9/10) - **Weg zum Menschen:** 9.7/10 (Category avg: 8.8/10) - **War the product ein guter Geschäftspartner?:** 9.1/10 (Category avg: 9.2/10) #### Who Is the Company Behind monday AI Work Platform? - **Verkäufer:** [monday.com](https://www.g2.com/de/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) - **Unternehmenswebsite:** monday.com - **Gründungsjahr:** 2012 - **Hauptsitz:** Tel Aviv - **Twitter:** @mondaydotcom 40,761 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=efcc1bc784d43448424f5b18a6e2f5d5488a066e911204b167572629a6d9b361&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmondaydotcom&secure%5Burl_type%5D=linkedin_company_website) 3,837 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** Projektmanager, CEO - **Top Industries:** Marketing und Werbung, Informationstechnologie und Dienstleistungen - **Company Size:** 61% Small, 30% Medium #### What Do G2 Reviewers Say About monday AI Work Platform? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer finden die monday AI Work Platform **einfach zu bedienen** , was die Organisation verbessert und das Projektmanagement effektiv rationalisiert. - Benutzer heben die **effektive funktionsübergreifende Zusammenarbeit** in der monday AI Work Platform hervor, die das Projektmanagement und die Teamkommunikation verbessert. - Benutzer lieben die **Effizienz sauberer Workflows und Automatisierungen** zur nahtlosen Verwaltung komplexer Projekte in der monday AI Work Platform. - Benutzer schätzen, wie die monday AI Work Platform die **Organisation** verbessert und Teams mit einfachem Zugang zu Informationen koordiniert hält. - Benutzer schätzen die **sauberen Arbeitsabläufe und die Automatisierung** , die von der monday AI Work Platform für ein effizientes Aufgabenmanagement bereitgestellt werden. ##### Cons - Benutzer bemerken die **fehlenden Messaging-Funktionen** und die herausfordernden Upgrade-Anforderungen, die ihre Gesamterfahrung mit monday AI einschränken. - Benutzer finden eine **steile Lernkurve** aufgrund von Implementierungsherausforderungen und langsamer Leistung bei großen Datensätzen. - Benutzer finden die **begrenzten Funktionen** der monday AI Work Platform unzureichend für umfassende Berichterstattung und wesentliche Funktionalitäten. - Benutzer finden die **Benutzeroberfläche nicht intuitiv** und stehen vor Herausforderungen mit komplexen Arbeitsabläufen und grundlegenden Funktionen. - Benutzer finden die **begrenzten Anpassungsmöglichkeiten** frustrierend, was die Effizienz und Zusammenarbeit zwischen Teams behindert. #### What Are Recent G2 Reviews of monday AI Work Platform? **["Ein Wendepunkt: Nahtlose KI-Integration, die die Produktivität von Monday.com steigert"](https://www.g2.com/de/survey_responses/monday-ai-work-platform-review-13226088)** **Rating:** 4.5/5.0 stars _— Luciana V._ [Read full review](https://www.g2.com/de/survey_responses/monday-ai-work-platform-review-13226088) **["Einfache Zusammenarbeit, intelligente Automatisierungen und großer Wert mit der monday AI Arbeitsplattform"](https://www.g2.com/de/survey_responses/monday-ai-work-platform-review-13222093)** **Rating:** 5.0/5.0 stars _— Silvia G._ [Read full review](https://www.g2.com/de/survey_responses/monday-ai-work-platform-review-13222093) #### What Are G2 Users Discussing About monday AI Work Platform? - [Wie nutze ich die Entwicklungsfunktionen von Monday Dev, um benutzerdefinierte Workflow-Apps zu erstellen?](https://www.g2.com/de/discussions/how-do-i-utilize-monday-dev-s-development-features-for-building-custom-workflow-apps) - [Was unterscheidet monday.com in Bezug auf Benutzererfahrung und Anpassungsmöglichkeiten von anderen Projektmanagement-Tools?](https://www.g2.com/de/discussions/what-sets-monday-com-apart-from-other-project-management-tools-in-terms-of-user-experience-and-customization) - 3 upvotes - [Wofür wird Monday Marketer verwendet?](https://www.g2.com/de/discussions/what-is-monday-marketer-used-for) - [Is Monday com any good?](https://www.g2.com/de/discussions/is-monday-com-any-good) - 10 upvotes - [Does Monday com have a chat feature?](https://www.g2.com/de/discussions/does-monday-com-have-a-chat-feature) - 5 upvotes ### [Fin](https://www.g2.com/products/fin/reviews) Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. Key benefits of Fin AI Agent: - Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting. - Easy to configure with a no-code experience that anyone on your team can manage. - Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required. - Affordable at scale with pricing starting at just $0.99 per outcome. - Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels. - Engages buyers as they explore your site, providing instant, relevant answers when intent is highest. - Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs. - Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context. How it works: Fin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction. Under the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence. Proof of performance: - Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams. - Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic. - In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others. Ranked #1 AI Agent on G2, with the highest number of reviews. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,734 #### How Do G2 Users Rate Fin? - **Personalization:** 9.1/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 9.0/10 (Category avg: 8.9/10) - **Route To Human:** 9.1/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10) #### Who Is the Company Behind Fin? - **Seller:** [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc) - **Company Website:** www.intercom.com - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @fin\_ai 45,225 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4ccbb923eea5ff058661d3cb8551a19d9d748d77ac398b352ccf53e3c08ea3f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffin%2F&secure%5Burl_type%5D=linkedin_company_website) 953 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Success Manager, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Small, 37% Medium #### What Do G2 Reviewers Say About Fin? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate Fin's **quick and accurate responses** , significantly reducing support workload and enhancing query resolution. - Users find Fin's **ease of use** exceptional, with intuitive navigation and helpful features simplifying the overall experience. - Users value the **ease of use** of Fin, enjoying streamlined onboarding and effective conversation tracking features. - Users value the **efficiency** of Fin, appreciating its easy integration and intuitive interface for seamless operations. - Users appreciate the **automation features** of Fin, enhancing efficiency and client management without overwhelming support teams. ##### Cons - Users find the lack of **missing features** in Fin limits usability and complicates user experience significantly. - Users find Fin's **lack of nuance and outdated information** frustrating, often leading to verification with human support. - Users find the **limited features** of Fin restrict their ability to fully leverage its capabilities and control. - Users experience a **steep learning curve** with Fin, finding its setup and functionality demanding and complex. - Users express concerns over Fin's **high pricing** , with many features requiring additional payment, leading to unexpected bills. #### What Are Recent G2 Reviews of Fin? **["Fast, Accurate AI Support That Streamlines Help Desk Workflows"](https://www.g2.com/survey_responses/fin-review-13196970)** **Rating:** 4.5/5.0 stars _— Muhammed A._ [Read full review](https://www.g2.com/survey_responses/fin-review-13196970) **["Helpful AI Support That Saves Our Team Time"](https://www.g2.com/survey_responses/fin-review-13188941)** **Rating:** 5.0/5.0 stars _— Ardon G._ [Read full review](https://www.g2.com/survey_responses/fin-review-13188941) #### What Are G2 Users Discussing About Fin? - [How is Intercom reshaping the landscape of customer communication and engagement?](https://www.g2.com/discussions/how-is-intercom-reshaping-the-landscape-of-customer-communication-and-engagement) - 1 comment - [What is Intercom used for?](https://www.g2.com/discussions/what-is-intercom-used-for) - 3 comments - [Does intercom have live chat?](https://www.g2.com/discussions/does-intercom-have-live-chat) - 2 comments - [What is intercom app used for?](https://www.g2.com/discussions/what-is-intercom-app-used-for) - 1 comment - [How does Intercom chat work?](https://www.g2.com/discussions/how-does-intercom-chat-work) - 1 comment ### [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) Marketing Hub consolidates marketing tools and customer data into a unified platform, eliminating scattered point solutions and simplifying software management for modern marketing teams. Core Value Proposition: HubSpot's Marketing Hub solves three critical pain points stemming from disconnected software: fragmented customer data, inefficient execution, and wasted time on tool management. Built as part of the HubSpot CRM platform, Marketing Hub keeps customer data central to all marketing activities– enabling sales alignment and clear ROI tracking across the full platform. Key Capabilities: Unified Data Architecture: Marketing Hub stores all marketing tools and customer data on one platform. This eliminates data silos and provides complete customer context for personalized marketing at scale. Time Efficiency: Marketers save time previously spent switching between applications, reconciling data across systems, and troubleshooting integration issues that plague multi-tool marketing stacks. Smart CRM Integration: Because Marketing Hub operates as part of the HubSpot CRM platform rather than as a standalone tool, customer information, interaction history, and engagement data remain accessible within the marketing workflow without manual data transfer. Sales-Marketing Alignment: With the complete HubSpot CRM platform, marketing and sales teams work in alignment. Unified reporting ties marketing activities to revenue, proving ROI. Marketing Hub vs. Alternatives: Unlike individual marketing tools requiring manual integration and data transfer, Marketing Hub provides a native connection between email marketing, landing pages, social media management, and data analytics. This eliminates integration complexity and data sync challenges that fragment marketing operations. Marketing Hub delivers powerful capabilities without requiring extensive training, dedicated administrators, or technical implementation teams that complex enterprise platforms demand. Teams can adopt and use the system quickly, focusing on execution rather than software management. Who Should Use Marketing Hub: Marketing Hub serves marketing teams experiencing productivity loss from tool fragmentation, marketers requiring complete customer context for effective personalization, and organizations needing to demonstrate clear marketing ROI. The platform scales from small marketing teams to enterprise organizations without proportional increases in system complexity. Outcome: Marketing Hub enables marketers to save valuable time, provide personalized experiences that attract and convert the right customers at scale, and keep data at the center of everything they do– all while scaling their company, not complexity. **Average Rating:** 4.4/5.0 **Total Reviews:** 14,255 #### How Do G2 Users Rate HubSpot Marketing Hub? - **Personalization:** 9.0/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 8.0/10 (Category avg: 8.9/10) - **Route To Human:** 8.9/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10) #### Who Is the Company Behind HubSpot Marketing Hub? - **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot) - **Company Website:** hubspot.com - **Year Founded:** 2006 - **HQ Location:** Cambridge, Massachusetts, United States - **Twitter:** @HubSpot 784,270 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website) 12,158 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Marketing Coordinator - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 52% Small, 41% Medium #### What Do G2 Reviewers Say About HubSpot Marketing Hub? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of HubSpot Marketing Hub, which simplifies managing all marketing activities in one platform. - Users value the **automation tools** in HubSpot Marketing Hub, significantly boosting productivity and simplifying email marketing processes. - Users love the **beginner-friendly yet powerful features** of HubSpot Marketing Hub, simplifying marketing and automation processes. - Users love the **powerful automation features** of HubSpot Marketing Hub, enabling efficient lead nurturing and campaign management. - Users appreciate the **seamless integrations** of HubSpot Marketing Hub, enhancing collaboration between marketing and sales efforts. ##### Cons - Users find the **learning curve steep** for HubSpot Marketing Hub, requiring time and training to master its features. - Users find HubSpot Marketing Hub's **limited features** frustrating, lacking essential tools and ease of use compared to competitors. - Users find HubSpot Marketing Hub to be **expensive** as costs rise significantly with increasing features and contacts. - Users find the **missing features** in HubSpot Marketing Hub limit flexibility and increase costs as their needs grow. - Users find HubSpot Marketing Hub's **high pricing** challenging, especially for smaller teams needing advanced features. #### What Are Recent G2 Reviews of HubSpot Marketing Hub? **["Easy Navigation, Centralised Data, Powerful Filters, and Great Value in HubSpot Marketing Hub"](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-13234075)** **Rating:** 5.0/5.0 stars _— Vikas G._ [Read full review](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-13234075) **["Centralized Data Management with Outstanding AI Features"](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-13244122)** **Rating:** 5.0/5.0 stars _— Jason N._ [Read full review](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-13244122) #### What Are G2 Users Discussing About HubSpot Marketing Hub? - [What are your tips for using HubSpot Marketing Hub effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-hubspot-marketing-hub-effectively) - 3 comments - [Is HubSpot Marketing Hub worth it?](https://www.g2.com/discussions/is-hubspot-marketing-hub-worth-it) - 7 comments, 3 upvotes - [How does HubSpot Marketing Hub integrate with other tools to create a cohesive digital marketing strategy?](https://www.g2.com/discussions/how-does-hubspot-marketing-hub-integrate-with-other-tools-to-create-a-cohesive-digital-marketing-strategy) - 2 comments, 2 upvotes - [What is HubSpot Marketing Hub used for?](https://www.g2.com/discussions/what-is-hubspot-marketing-hub-used-for) - 2 comments, 2 upvotes - [What is HubSpot software?](https://www.g2.com/discussions/what-is-hubspot-software) - 2 comments ### [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) IBM® watsonx Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. IBM watsonx Orchestrate helps you build, deploy and manage powerful AI assistants and agents, enabling seamless collaboration between them, to create one unified user experience. It can easily integrate with your existing business systems by connecting to multiple proprietary and third-party AI models or automation tools from 100+ enterprise apps. This allows the solution to adapt to your business needs instead of forcing you to adapt to generative AI. It is built on top of watsonx, which is a generative AI solution that allows the user to access multiple foundation models while emphasizing on enterprise-grade security, governance, and compliance. The outcome? Less manual work. Faster decisions. Increased AI productivity. A more efficient business— at scale. IBM watsonx Orchestrate offers the following: - Multi-agent orchestration - Easily deploy, manage, and govern a heterogenous network of AI assistants and agents, across their lifecycle. Enable smooth collaboration amongst multiple AI assistants and agents, whether they are built in-house or from third-party vendors, for a unified user experience. Work across hybrid cloud environments while integrating with complex tech stacks, wherever they reside. Empower employees with self-service access to AI assistants and agents so that they can focus more on what matters most to them. - Low-code agent builder and pre-built agents – Quickly build and deploy custom-built or pre-built AI agents using a range of low-code to pro-code tools, designed for everyday business users as well as professional developers. Easily leverage a software development kit (SDK) that includes tools, documentation, and code samples for faster turnaround times. Accelerate your agentic automation journey with pre-built agents built for specific business domains like human resources, sales, procurement, customer service and more. - Complex business workflow and process automation optimization - Streamline essential processes and reduce manual workflows to get faster ROIs by integrating with current systems or multiple third-party models. Simplify access to several tools and leverage ready-made integrations with 100+ leading enterprise apps including those from Microsoft, Salesforce, SAP, ServiceNow, Workday and more. Key Highlights: 1. Several tools and ready-to-use integrations designed for connecting with 100+ leading enterprise apps, for faster time to value. 2. A set of pre-built agents for specific business domains (like human resources, procurement, sales and more), as well as custom agent building capabilities including a range of low-code to pro-code authoring tools, for adapting to enterprise specific needs. 3. Multi-agent orchestration to enable hassle-free collaboration between several AI assistants, agents, and applications for a unified user experience. **Average Rating:** 4.4/5.0 **Total Reviews:** 370 #### How Do G2 Users Rate IBM watsonx Orchestrate? - **Personalization:** 8.6/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 8.9/10 (Category avg: 8.9/10) - **Route To Human:** 8.6/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.2/10) #### Who Is the Company Behind IBM watsonx Orchestrate? - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** www.ibm.com - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity 74,660 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website) 328,202 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Large, 38% Small #### What Do G2 Reviewers Say About IBM watsonx Orchestrate? _AI-generated summary from verified user reviews_ ##### Pros - Users find **ease of use** in IBM watsonx Orchestrate, creating bots and deploying projects effortlessly without coding. - Users value the **easy integrations** of IBM watsonx Orchestrate, which enhance productivity by streamlining connections between tools. - Users appreciate the **seamless AI integration** of IBM watsonx Orchestrate, enhancing automation and tool compatibility effortlessly. - Users appreciate the **easy automation** capabilities of IBM watsonx Orchestrate, enabling efficient task management with minimal coding. - Users value the **efficiency** of IBM watsonx Orchestrate, appreciating its fast and accurate responses for streamlined support. ##### Cons - Users find the **high learning curve** challenging, with insufficient educational resources for effective platform mastery. - Users find the **steep learning curve** challenging, especially when integrating with complex enterprise systems. - Users face **integration issues** that hinder smooth operation and require additional workflows for effective use of the platform. - Users find IBM watsonx Orchestrate to be **expensive** , making it less accessible for smaller firms and outside integrations. - Users find the **missing features** in IBM watsonx Orchestrate, such as limited integrations and cumbersome node management, frustrating. #### What Are Recent G2 Reviews of IBM watsonx Orchestrate? **["good product, steep learning curve but worth it"](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759)** **Rating:** 4.5/5.0 stars _— Harsh C._ [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759) **["Smooth, Self-Driven Workflow with Consistent AI and an Easy UI"](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-13184240)** **Rating:** 4.0/5.0 stars _— Jony z._ [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-13184240) #### What Are G2 Users Discussing About IBM watsonx Orchestrate? - [What is IBM Watson Assistant used for?](https://www.g2.com/discussions/what-is-ibm-watson-assistant-used-for) - 1 comment - [Is IBM Watson assistant free?](https://www.g2.com/discussions/is-ibm-watson-assistant-free) - 2 comments - [What are three applications of IBM Watson?](https://www.g2.com/discussions/ibm-watson-assistant-what-are-three-applications-of-ibm-watson) - 1 comment - [What is IBM Watson assistant?](https://www.g2.com/discussions/what-is-ibm-watson-assistant) - 1 comment ### [Birdeye](https://www.g2.com/products/birdeye/reviews) Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner. Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,071 #### How Do G2 Users Rate Birdeye? - **Personalization:** 9.4/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 8.6/10 (Category avg: 8.9/10) - **Route To Human:** 9.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) #### Who Is the Company Behind Birdeye? - **Seller:** [Birdeye](https://www.g2.com/sellers/birdeye) - **Company Website:** www.birdeye.com - **Year Founded:** 2012 - **HQ Location:** Palo Alto, CA - **Twitter:** @BirdEye\_ 5,232 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website) 1,442 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Hospital & Health Care, Real Estate - **Company Size:** 47% Small, 34% Medium #### What Do G2 Reviewers Say About Birdeye? _AI-generated summary from verified user reviews_ ##### Pros - Users find Birdeye incredibly **easy to use** , appreciating the intuitive setup and seamless navigation for managing reviews. - Users value the **ease of use** of Birdeye, finding navigation and review management straightforward and efficient. - Users value the **user-friendly review management** features of Birdeye, enhancing communication and reputation effortlessly. - Users commend the **excellent customer support** from Birdeye, ensuring smooth integration and great success in implementation. - Users appreciate the **ease of use and convenience** of Birdeye, especially for managing reviews and patient communication. ##### Cons - Users note the **missing features** in Birdeye, wishing for integration with TikTok and other enhancements. - Users note that Birdeye's **slow UI and AI improvements needed** impact efficiency and customer service experience. - Users find it **confusing to manage reviews** effectively due to integration and dashboard usability issues. - Users note a **learning curve** with Birdeye's interface that may challenge those less familiar with technology. - Users find the **limited features** of Birdeye lack comprehensive tools and integrations needed for a better experience. #### What Are Recent G2 Reviews of Birdeye? **["Reputation Management Life Saver!"](https://www.g2.com/survey_responses/birdeye-review-8930451)** **Rating:** 5.0/5.0 stars _— Lisbeth M._ [Read full review](https://www.g2.com/survey_responses/birdeye-review-8930451) **["We Came Back to Birdeye for a Reason"](https://www.g2.com/survey_responses/birdeye-review-13192521)** **Rating:** 5.0/5.0 stars _— Terry Lind S._ [Read full review](https://www.g2.com/survey_responses/birdeye-review-13192521) #### What Are G2 Users Discussing About Birdeye? - [What makes Birdeye a preferred tool for businesses looking to improve their online reputation and customer feedback management?](https://www.g2.com/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment - [What is Birdeye used for?](https://www.g2.com/discussions/what-is-birdeye-used-for) - 1 comment - [Are BirdEye reviews fake?](https://www.g2.com/discussions/are-birdeye-reviews-fake) - 3 comments - [How much is BirdEye monthly?](https://www.g2.com/discussions/how-much-is-birdeye-monthly) - 1 comment - [What does BirdEye cost?](https://www.g2.com/discussions/what-does-birdeye-cost) - 1 comment ### [Airtable](https://www.g2.com/products/airtable/reviews) Airtable’s AI app platform is the easiest way to build custom apps to accelerate your business operations. Turn your data into custom apps, automations, and AI agents - no technical expertise required. Your teams can move from idea to impact in minutes. More than 500,000 organizations, including 80% of the Fortune 100, use Airtable to manage, build their businesses and enable citizen development. The result? Faster innovation, better customer experiences, enterprise-grade governance, and a modern way to work across teams. Get the free edition today at airtable.com **Average Rating:** 4.6/5.0 **Total Reviews:** 3,200 #### How Do G2 Users Rate Airtable? - **Personalization:** 9.8/10 (Category avg: 8.8/10) - **Natural Language Understanding (NLU):** 9.2/10 (Category avg: 8.9/10) - **Route To Human:** 9.8/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10) #### Who Is the Company Behind Airtable? - **Seller:** [Airtable](https://www.g2.com/sellers/airtable) - **Company Website:** airtable.com - **Year Founded:** 2012 - **HQ Location:** San Francisco, California - **Twitter:** @airtable 63,795 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e16e8d11244f3f436f92b4c62daa603527e3302aa17eb12aba0a0092f9d36e8a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3991822%2F&secure%5Burl_type%5D=linkedin_company_website) 1,268 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Project Manager - **Top Industries:** Non-Profit Organization Management, Marketing and Advertising - **Company Size:** 60% Small, 26% Medium #### What Do G2 Reviewers Say About Airtable? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Airtable, appreciating its flexibility and simple project management capabilities. - Users enjoy the **flexibility** of Airtable, making it easy to adapt and create custom solutions for their needs. - Users appreciate the **intuitive and user-friendly layout** of Airtable, enhancing team collaboration and ease of use. - Users appreciate the **seamless integrations** of Airtable, enhancing collaboration and transforming business operations effectively. - Users love Airtable's **customization options** , enabling tailored functionalities and seamless integration with other tools. ##### Cons - Users find the **learning curve steep** for Airtable, especially with complex formulas and navigation challenges. - Users feel Airtable lacks **essential features** , such as built-in integrations and customizable grid view options. - Users find Airtable's **limited features** frustrating, especially regarding integrations and customization options for interfaces. - Users find **learning difficulties** with Airtable, especially with formulas and navigation for beginners and less tech-savvy individuals. - Users find **limited customization** in Airtable affects usability, particularly in views, fields, and automations. #### What Are Recent G2 Reviews of Airtable? **["I run my business on Airtable"](https://www.g2.com/survey_responses/airtable-review-7372449)** **Rating:** 5.0/5.0 stars _— Vadim C._ [Read full review](https://www.g2.com/survey_responses/airtable-review-7372449) **["Airtable has transformed the way I do my job for the better."](https://www.g2.com/survey_responses/airtable-review-10401636)** **Rating:** 5.0/5.0 stars _— Sarah S._ [Read full review](https://www.g2.com/survey_responses/airtable-review-10401636) #### What Are G2 Users Discussing About Airtable? - [How are companies using Airtable to streamline project management and collaborative database creation?](https://www.g2.com/discussions/how-are-companies-using-airtable-to-streamline-project-management-and-collaborative-database-creation) - 1 comment - [What is Airtable used for?](https://www.g2.com/discussions/airtable-what-is-airtable-used-for) - 7 comments, 2 upvotes - [How much does Airtable enterprise cost?](https://www.g2.com/discussions/how-much-does-airtable-enterprise-cost) - 4 comments, 1 upvote - [Is Airtable Pro worth?](https://www.g2.com/discussions/is-airtable-pro-worth) - 2 comments, 1 upvote - [Is there a free version of Airtable?](https://www.g2.com/discussions/is-there-a-free-version-of-airtable) - 3 comments - ‹ Prev‹ Prev - 1 - [2](/categories/ai-agents-for-business-operations/free?open_modal_url=%2Fproducts%2Fleena-ai-autonomous-agent%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-agents-for-business-operations%252Ffree%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/ai-agents-for-business-operations/free?open_modal_url=%2Fproducts%2Fleena-ai-autonomous-agent%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-agents-for-business-operations%252Ffree%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/ai-agents-for-business-operations/free?open_modal_url=%2Fproducts%2Fleena-ai-autonomous-agent%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-agents-for-business-operations%252Ffree%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/ai-agents-for-business-operations/free?open_modal_url=%2Fproducts%2Fleena-ai-autonomous-agent%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-agents-for-business-operations%252Ffree%26source%3Dcategory&order=g2_score&page=5#product-list) - … - [12](/categories/ai-agents-for-business-operations/free?open_modal_url=%2Fproducts%2Fleena-ai-autonomous-agent%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-agents-for-business-operations%252Ffree%26source%3Dcategory&order=g2_score&page=12#product-list) - [13](/categories/ai-agents-for-business-operations/free?open_modal_url=%2Fproducts%2Fleena-ai-autonomous-agent%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-agents-for-business-operations%252Ffree%26source%3Dcategory&order=g2_score&page=13#product-list) - [Next ›Next ›](/categories/ai-agents-for-business-operations/free?open_modal_url=%2Fproducts%2Fleena-ai-autonomous-agent%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-agents-for-business-operations%252Ffree%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Pricing Software](https://www.g2.com/categories/pricing) [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) [E-Signature Software](https://www.g2.com/categories/e-signature) [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) [Contract Management Software](https://www.g2.com/categories/contract-management) Similar Categories - [AI Agent Integration Tools Platforms](/categories/ai-agent-integration-tools-platforms) - [AI Agents for HR](/categories/ai-agents-for-hr) - [AI Customer Support Agents](/categories/ai-customer-support-agents) - [AI IT Agents](/categories/ai-it-agents) - [AI Marketing Agents](/categories/ai-marketing-agents) - [AI SDRs](/categories/ai-sdrs) - [Conversational Interface Agents](/categories/conversational-interface-agents) [Browse AI Agents For Business Operations Themes](/categories/ai-agents-for-business-operations/themes)