Verified User in E-Learning
IE
Verified User in E-Learning
Enterprise (> 1000 emp.)
"A great tool & add-on for improving the Employee Experience"
5/5
What do you like best about Leena AI Autonomous Agent?

Simplicity in its UI, the ease of use, and the implementation part - the project team can understand requirements and make it easy to implement and take it forward. Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

Some of the features which they are promising are about to come would make it an excellent product. Of course, it is also unfair to benchmark with Service Now straight. Nothing to dislike honestly, and it is evolving in its journey. Review collected by and hosted on G2.com.

KO
Kunaljit O.
Group Manager, HR
Enterprise (> 1000 emp.)
"Found Leena AI to be a good resource for our company"
4.5/5
What do you like best about Leena AI Autonomous Agent?

The support we have been receiving from the team of Leena AI has been pretty good. They are very prompt in implementing things that we ask for. Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

Leena AI has a lot more potential to become one of the best in the market. So I would like it to strive for that Review collected by and hosted on G2.com.

SS
Swati S.
Servicedesk lead
Enterprise (> 1000 emp.)
"Best chatboat ever"
5/5
What do you like best about Leena AI Autonomous Agent?

The support from leena ai team. Team is very supportive. They clear our each and every doubt. Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

Nothing. The team support us perfectly. We wish such support in future also. Thanks team. They have implemented each and every update point, as per our business requirement. Review collected by and hosted on G2.com.

Skand A.
SA
Skand A.
human resource specialist
Enterprise (> 1000 emp.)
"Fast queries closure and flexible to modify the elements as per the client requirement."
4.5/5
What do you like best about Leena AI Autonomous Agent?

Flexible in the modification as per the client's requirement and new suggestions and implementation closure as per the TAT time. Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

As of now, we have not encountered anything that might make us dislike Leena.ai Review collected by and hosted on G2.com.

Verified User in Human Resources
IH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"A perfect blend of AI and Employee Experience."
4/5
What do you like best about Leena AI Autonomous Agent?

-Artificial Intelligence usage

-well structured and Dedicated Team - Deepak Rahi(Best CSM)

-Understands human and Process Dynamics and Best Solution Providers Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

- A more analytical approach in Dashboards will definitely help. Review collected by and hosted on G2.com.

Abhishek  K.
AK
Abhishek K.
Head - HR Systems
Enterprise (> 1000 emp.)
"The experience has been seamless so far."
5/5
What do you like best about Leena AI Autonomous Agent?

Their team is reachable at all times and has a very customer-centric approach. Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

None so far. The association has been smooth so far. Review collected by and hosted on G2.com.

PS
Pooja S.
End User Support Manager
Enterprise (> 1000 emp.)
"Satisfactory"
4.5/5
What do you like best about Leena AI Autonomous Agent?

It's a very user-friendly product & very flexible for accomodating various customizations. Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

So far, have not come across any features which I would have found irrelevant. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"HR Compliance Analyst"
3/5
What do you like best about Leena AI Autonomous Agent?

1. Support

2. Accepts to do all the requests

support and Accepts to dl all requests Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

1. Timeline not meeting

2. lots fo follow up required

Time line not meeting sometime Review collected by and hosted on G2.com.

Shubham G.
SG
Shubham G.
Sr. Manager - Marketplace
Mid-Market (51-1000 emp.)
"Great product for employees"
5/5
What do you like best about Leena AI Autonomous Agent?

Seamless experience in basic HR queries as Payroll, Leave application, also integrates well with mobile/PC/other deviecs Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

The AI suggestions are ~80% accurate, still some way to go Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Conversational AI is the thing of future hence Leena AI can help transform HR practices"
4.5/5
What do you like best about Leena AI Autonomous Agent?

The ease of using it and the fact that it helps us to track employee queries on a real time basis Review collected by and hosted on G2.com.

What do you dislike about Leena AI Autonomous Agent?

Sometimes the bot does get stuck on one question/instance. This might discourage employees to use it. Review collected by and hosted on G2.com.