--- title: Leena AI Autonomous Agent Reviews meta\_title: 'Leena AI Autonomous Agent Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 151 reviews by the users' company size, role or industry to find out how Leena AI Autonomous Agent works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 151 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Leena AI Autonomous Agent Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Leena AI Autonomous Agent but has limited features. Are you part of the Leena AI Autonomous Agent team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to access knowledge and execute transactions across ERP, CRM, HRIS, ITSM, and other business systems through a single conversational interface. Customers routinely achieve a 70 % reduction in IT, HR, and finance ticket volumes while boosting employee productivity through intuitive self‐service. Leena AI is on a mission to build the world’s most iconic agentic AI company, trusted by global leaders to transform how work gets done. * * * Seller [Leena AI](https://www.g2.com/sellers/leena-ai) Discussions [Leena AI Autonomous Agent Community](https://www.g2.com/products/leena-ai-autonomous-agent/discuss) Languages Supported Arabic, Bosnian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Hindi, Croatian, Norwegian, Portuguese, Romanian, Spanish, Thai, Vietnamese Solution Type All-in-One Overview by Chirayu Akotiya Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/leena-ai-autonomous-agent/pricing) ## Top-Rated Alternatives [ ![ServiceNow EmployeeWorks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceNow EmployeeWorks") ServiceNow EmployeeWorks 4.4/5(127) ](https://www.g2.com/products/servicenow-employeeworks/reviews) [ ![Kore.AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kore.AI") Kore.AI 4.6/5(505) ](https://www.g2.com/products/kore-ai/reviews) [ ![SAP SuccessFactors HCM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP SuccessFactors HCM") SAP SuccessFactors HCM 4.1/5(1,657) ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) [ View All Alternatives ](https://www.g2.com/products/leena-ai-autonomous-agent/competitors/alternatives) ## User Insights Average based on 151 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Leena AI Autonomous Agent Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews) Show More ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") UC Verified User in Civic & Social Organization Enterprise (\> 1000 emp.) 7/12/2024 "Leena AI helped us to boost our overall employees productivity." 5/5 What do you like best about Leena AI Autonomous Agent? Leena AI Bot automated many HR tasks, such as answering policy questions, generating documents, and processing transactions like leave and payslips on a real-time basis and in an intuitive way for our employees, also helping them to complete these tasks independently. Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? No so far, our employees are liking the product offerings very much. Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? Our employees were spending a sizeable portion of their work hours on redundant tasks like letter generation for different documents, reaching out to their HRBP's, and waiting for a few days to get a resolution. The whole process was pretty cumbersome which was solved when the Leena AI bot was implemented in our organization, the process was so smooth and was really insightful for us also. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Mid-Market (51-1000 emp.) 11/26/2024 "Leena AI bot is really efficient and employees' favorite" 5/5 What do you like best about Leena AI Autonomous Agent? Leena AI bot processes our employee's requests related to payroll and leaves in real-time. No intervention required Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? No issues face with the Leena AI bot, very good experience so far Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? Leena AI's seamless integration and intuitive flow have proven to be everyone's favorite and liked by our stakeholders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Mid-Market (51-1000 emp.) 12/5/2024 "Leena AI offers personalized responses to our employee queries across various HR-related topics" 5/5 What do you like best about Leena AI Autonomous Agent? It supports multiple communication channels including chat, email, and mobile applications Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? Leena AI is working well with no major issues so far Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? It streamlines administrative processes, reducing manual workload for HR teams and Minimizes human errors in our routine operations Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 7/9/2024 "Good tool with good customer service" 3.5/5 What do you like best about Leena AI Autonomous Agent? Customer Support - The team that has been working with us for the Bot launch was extremely supportive and available whenever we needed a hand on the project. The only barrier I found here was the language since I work in a predominantly Spanish speaking company and Leena doesn't have a spanish support option which might be difficult for some members of the team to lead interactions. Number of Features - I think Leena has a wide range of tools that can be useful for users to interact Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? Ease of Use & Ease of Implementation - I wasn't working with the team since the first interaction of Leena and my company to know if there was a training or manual shared but since I started working with the tool, I don't think it's a very instinctive tool so we end up depending on the support Team. The project was mainly stuck until we started working with Leena Project team to help us with our requests Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? Leena was brought in order to solve operative interactions of the HR Team to our employees, being able to share policies, procedures and solve other question that may rise on a daily bases. On a superficial level it was able to solve through a standard FAQ, but the main product of interest, the AI Knowledge management was only available further for our company which would have helped a lot on user experience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vetrivel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vetrivel M.") VM Vetrivel M. Enterprise (\> 1000 emp.) 4/17/2024 "Leena AI Review" 5/5 What do you like best about Leena AI Autonomous Agent? Leena AI is a game changer. Its elegant UI and easy UX reinvent the user experience, while extensive customization possibilities accommodate to a wide range of requirements smoothly. The support crew is a pleasure to work with, and they are backed up by dedicated Customer Success Managers who guarantee that every question is answered immediately. What genuinely distinguishes Leena AI is its incredibly rapid response time, which makes issue solving a snap. Leena AI maximizes productivity while ensuring user pleasure. It is more than simply a tool; it is a productivity companion who improves every area of the workplace experience. The integration capabilities are quite good. Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? While Leena AI excels in many areas, it is important to note that, like any emerging technology, it has not reached its full maturity. There are certain areas for development, especially in terms of AI complexity. Occasionally, the algorithm may struggle with complex questions or require human assistance to resolve subtle difficulties. Continuous refining is required to overcome these restrictions and maintain consistent performance across all conditions. Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? - Employee Query Management - Ticketing Management - Policies queries through chatbot - Integrations with multiple HR systems for Employee Self Service Review collected by and hosted on G2.com. Show More 4/22/2024 Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/26/2024 "Best HR Chat Bot in the Industry." 5/5 What do you like best about Leena AI Autonomous Agent? The ability to answer the HR related questions correctly in a very short span of time is great. The ticket management is flawless policies can be accessed by directly asking a query without having to read the whole document. Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? Nothing as such. everything is perfectly fine. Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? I can get answers to my HR queries 24X7 without having to wait for a response from an HR. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management") TI Verified User in Investment Management Mid-Market (51-1000 emp.) 12/2/2024 "The best HR help desk out there" 5/5 What do you like best about Leena AI Autonomous Agent? The ticketing module saves us so much back and forth, for both our employees and HR teams. We’ve also seen an uptick in employee experience levels since implementing Leena AI at our org. Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? There’s nothing to dislike about the platform yet. Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? Leena Ai has made support very accessible, and since we’re a globally distributed workforce. It saves us a lot of effort and time. Review collected by and hosted on G2.com. Show More 12/22/2024 Validated ReviewerSource: Organic ![Amit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit S.") AS Amit S. Business Development Manager Small-Business (50 or fewer emp.) 11/27/2024 "Very Positive User Experience" 5/5 What do you like best about Leena AI Autonomous Agent? It's very simple and easy when it comes to user experience. Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? In a few features, it lacks human and personal touch. Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? They are mainly related to managing many tasks simultaneously, avoiding repetition, and saving time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Mid-Market (51-1000 emp.) 9/23/2024 "Leena AI has revolutionized our Ticketing process for Employees" 5/5 What do you like best about Leena AI Autonomous Agent? Leena AI bot is able to handle large volume of our employees ticketing efficiently and with full visibility to the stakeholders. Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? No issue with the Leena AI services so far Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? Our ticketing system needed an overhaul and the performance of our Ticketing personnel were not documented properly. Due to Leena AI bot we were able to achieve that within a year. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Himanshu Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Himanshu Y.") HY Himanshu Y. Software Development Consultant Small-Business (50 or fewer emp.) 7/3/2024 "Excellent product, seamless service" 5/5 What do you like best about Leena AI Autonomous Agent? The highly scalable interface allows for versatile integrations, ensuring seamless implementation. Review collected by and hosted on G2.com. What do you dislike about Leena AI Autonomous Agent? While I am generally satisfied with the product, there are a few areas that could be improved. Making the interface more intuitive would enhance the user experience. Additionally, addressing occasional glitches and improving the response times of customer support would significantly raise the quality of the service. Review collected by and hosted on G2.com. What problems is Leena AI Autonomous Agent solving and how is that benefiting you? Leena AI agent reduces IT, HR, and Finance tickets and ensures a unified experience for all enterprise employees, by bringing their entire techstack together. Review collected by and hosted on G2.com. Show More 8/5/2024 Validated ReviewerSource: Organic ## Questions about Leena AI Autonomous Agent? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Leena AI Autonomous Agent ](https://www.g2.com/products/leena-ai-autonomous-agent/discussions/new) GU Guest User What needs improvement with Leena AI to better meet your HR automation needs? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-needs-improvement-with-leena-ai-to-better-meet-your-hr-automation-needs) SA stacy angom • Last activity over 5 years ago In what ways can Leena AI Bot are used and what are the benefits reap by other organization 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/37786-in-what-ways-can-leena-ai-bot-are-used-and-what-are-the-benefits-reap-by-other-organization) [ View all Discussions ](https://www.g2.com/products/leena-ai-autonomous-agent/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 17 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/leena-ai-autonomous-agent/pricing) Leena AI Autonomous Agent Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1155bfd128eb95f88fb0ff75f5f5e54f/servicenow-employeeworks.jpg "Product Avatar Image") ServiceNow EmployeeWorks 4.4/5(127) [ Compare Now ](https://www.g2.com/compare/leena-ai-autonomous-agent-vs-servicenow-employeeworks) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11bcde18d5aa992f9394693024c40bc9/yellow-ai.jpg "Product Avatar Image") yellow.ai 4.4/5(107) [ Compare Now ](https://www.g2.com/compare/leena-ai-autonomous-agent-vs-yellow-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-employee-experience.png "Product Avatar Image") Qualtrics Employee Experience 4.4/5(462) [ Compare Now ](https://www.g2.com/compare/leena-ai-autonomous-agent-vs-qualtrics-employee-experience) ##### ##### Leena AI Autonomous Agent Features Platform Customization Integration APIs User, Role, and Access Management Customization Customization HR Integrations HR Content Knowledge Management Content Delivery Logistics Security Employee Portal AI [ View More Features ](https://www.g2.com/products/leena-ai-autonomous-agent/features) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Employee Engagement](https://www.g2.com/categories/employee-engagement)[Onboarding](https://www.g2.com/categories/onboarding-software) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Employee Engagement](https://www.g2.com/categories/employee-engagement)[Onboarding](https://www.g2.com/categories/onboarding-software)[SAP Store](https://www.g2.com/categories/sap-store)[AI Agents for HR](https://www.g2.com/categories/ai-agents-for-hr)[Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents)[HR Service Delivery](https://www.g2.com/categories/hr-service-delivery)[Bot Platforms](https://www.g2.com/categories/bot-platforms)[AI IT Agents](https://www.g2.com/categories/ai-it-agents)[Offboarding](https://www.g2.com/categories/offboarding) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for tracking employee development goals](https://www.g2.com/discussions/best-software-for-tracking-employee-development-goals)[What are the best desktop publishing platforms for marketing teams creating brand-compliant collateral without a designer on staff?](https://www.g2.com/discussions/what-are-the-best-desktop-publishing-platforms-for-marketing-teams-creating-brand-compliant-collateral-without-a-designer-on-staff)[Best Anti Money Laundering Software](https://www.g2.com/discussions/best-anti-money-laundering-software-tools) [Affordable pricing solutions for subscription businesses](https://www.g2.com/discussions/affordable-pricing-solutions-for-subscription-businesses)[Which is the most trusted file recovery software by IT leaders based on user reviews?](https://www.g2.com/discussions/which-is-the-most-trusted-file-recovery-software-by-it-leaders-based-on-user-reviews)[Pros and Cons Details](https://www.g2.com/products/leena-ai-autonomous-agent/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)