When calling through Leasehawk, you are not able to hear the person receiving the call pick up. So, when they answer and say "hello" you do not hear it. They hear a pre-recorded "this call is being recorded" message and then it goes silent. You have to basically wait for them to say Hello again or wait a few second to greet them, making for a sometimes awkward initial greeting.
When logging a tour, if you had an appointment set up you cannot document the tour even though it asks you to "log a tour". You have a to say a tour DIDN'T happen, and then go back to the initial guest card and THEN log the tour.
A "snooze" option or a repeating interval for reminders would be a nice added feature. This way, if you are not on the app or away from the computer when a reminder hits, you're reminded again instead of it being a "once and done" reminder. Too many times are you either on the phone with another prospect or away from the computer when a reminder goes off, and you end up missing the reminder and potentially missing up on follow up, especially if you have a large influx of traffic. Maybe even a "Today's reminders" or Events tab at the top of leasehawk would be very helpful.
The ability to add attachments to emails would also be very helpful.
Removing the character limit off of texts would be nice too, being that most phone software has removed character limits as well. Review collected by and hosted on G2.com.