Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Lease Management with Leasecake"
4/5
What do you like best about Leasecake?

I appreciate how Leasecake gives us a solid system that provides comfort and ensures we treat our leases with the appropriate rigor they deserve. Our organization has grown very quickly, doubling the number of locations in the last eighteen months, and Leasecake has effectively supported this growth. It organizes the 65 leases we have, allowing us to report on critical information like square footage, rent, and renewal dates. I also like that it keeps us organized to understand and proactively plan for renewal dates and annual budget increases. The setup was very easy, and we had it up and running in a few weeks. Now, we use it on a frequent basis. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

None Review collected by and hosted on G2.com.

Jessica R.
JR
Jessica R.
Senior Real Estate Director
Mid-Market (51-1000 emp.)
"LeaseCake Makes Lease Abstraction and Reporting Fast and Easy"
5/5
What do you like best about Leasecake?

Our company uses LeaseCake for asset management, and I really appreciate it. I love the CakeBot AI feature because it helps with quick lease abstraction, and the reporting function is also intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I’m sure there’s a workaround I just need to learn, but I run into issues when adding new stores that are still under construction. I don’t always have the final details yet, like the Turnover Date and Rent Commencement. As a result, I have to return to the system later, once we’ve reached those milestones, to backfill the missing information and then move forward with creating the account. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Thanks so much for the review Jessica! We really appreciate hearing your feedback and are so happy you are enjoying using Cakebot. We also have the same feature improvement on our minds and are currently cooking something up! Stay tuned very soon for future customer communication about that! Have a great day.

RA
Rashida A.
Small-Business (50 or fewer emp.)
"Streamlined Lease Management with Stellar User Experience"
4.5/5
What do you like best about Leasecake?

I use Leasecake for lease management, renewals, expirations, and reporting of current locations and costs. I like that everything is all in one place, which helps with client visibility. The user experience is pretty great, and I find the AI bot feature to be nice as well. It helps me scan documents quicker when entering a single lease. The initial setup of Leasecake was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

Leasecake could improve in handling subleases by allowing the tenant to show spaces where they are a sublandlord, helping reduce rent liability. The Square Feet total at the top doesn't calculate correctly when leasing multiple suites within one building; it should add all active leases in one location. Also, currency in other countries doesn't display on the dashboard, and totals should tally in various currencies. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Thanks Rashida for your feedback! We do have subleasing capabilities that we can train you on if youre interested in using those! Thanks for the feedback regarding square feet and currency, we are actually working on improvements for both of those right now so please stay tuned for a customer announcement! Thanks!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"New user who is happy with the switch"
4.5/5
What do you like best about Leasecake?

I really enjoy how the user interface is laid out and the search capabilities. It is very intuitive and looks organized / tidy. I look forward to seeing the Ai capabilities improve over time. Another great feature is unlimited users and ways to filter what they can see / do. The system tracks all changes and which user did them. This is a big improvement from our previous provider. I appreciate the rent schedule feature and ability to abstract 10-12 items for quick and easy reference, not requiring the opening of the lease file. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

The moving of our database from our old provider took more work on our end then I would have liked. Certain information was excluded from the lease abstraction process and we had to take care of it manually after the migration was complete. I have to import contacts on my own since the abstraction only focused on the name of the Landlord (when a majority of properties have property managers who we deal with more often than the Landlords). Found a glitch or two that involving the non-auto-save of information that has not been completely submitted. but that was around a year ago and it may have been addressed. Nothing too horrible but these are items that can be improved. I also wish that Cakebot was a bit more intuitive and did not require so much rewording of the question in order to get the correct answer. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Thank you for your positive feedback on Leasecake's user interface, search capabilities, and user management features. We understand the importance of a smooth database migration process and efficient contact import functionality. Your input will help us enhance these aspects of our platform.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Simplified Lease Management with Room for Improvement"
4/5
What do you like best about Leasecake?

I find Leasecake very easy to use, which makes lease organization very simple. It's nice that the AI reads everything for you, making the process very easy and simple. The initial setup was simple for the most part. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I think the lease knowledge could be improved. Sometimes it takes a while to onboard a new lease as well. When onboarding new leases, I am often asked some questions that I have to dig into the lease and find out which can take a while. One example was I was asked to write out a bunch of dates and I had to look through the lease to find those dates. Review collected by and hosted on G2.com.

MW
Michelle W.
Mid-Market (51-1000 emp.)
"Comprehensive Property Management with Interactive AI"
5/5
What do you like best about Leasecake?

I love the Cakebot AI in Leasecake. Being able to ask things like 'what does the lease say about external parking lights' or 'what is the address to send notices to,' and 'is this lease fixed rate or fair market value' makes it easy to find and answer any lease questions. Cakebot also performs new lease abstractions and walks through setting up new locations and leases in Leasecake. I appreciate being able to easily update and access my contacts, and I can track my expirations and set up renewal notices, so that we don't miss important lease dates. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I think the chat support response should be live and interactive. Currently, on the chat feature I send my question and then get an email notification in the future, could be quickly, but could also be the next day, which makes it hard to answer and respond like a conversation. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Thank you so much for your review, Michelle! I love that Cakebot is helpful for you and your team! We do have a direct-message style chat, which you can access in the bottom right corner of any page on the ? icon. That will ping directly to our support team and we can chat without email! Have a great day!

AM
Alitzel M.
Project manager
Mid-Market (51-1000 emp.)
"Easy to Learn and customize to your needs."
4.5/5
What do you like best about Leasecake?

It is easy to learn and follow. A system that is customizable to your company needs and can store lots of information and files. Abstractions have been very easy and helpful to use for our leases. We also have tried their NNN reconciliation services and have been very helpful and informative. We look forward on trying more of their services in the future as well. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I wish we would be able to customize the appearance more and be able to move the tabs like locations, contacts, etc. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Hi Alitzel! Thanks so much for your review. We are so glad to hear the help you've seen on leases, files, and permits. We actually have some UX changes up our sleeves that will solve the appearance request you are bringing up. Stay tuned! And let us know how else we can support your account!

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Friendly Team, Supportive Culture, and Meaningful Work on Leasecake"
4.5/5
What do you like best about Leasecake?

I really appreciate the friendly team, the supportive work environment, and the chance to keep learning new things. Working on Leasecake has helped me strengthen my skills while also contributing to a product that feels genuinely useful. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

Sometimes priorities shift quickly, which makes planning difficult. More consistent communication and clearer timelines would help keep things aligned and make the work go more smoothly. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Mid-Market (51-1000 emp.)
"Easy Lease Tracking and Management"
4.5/5
What do you like best about Leasecake?

It’s easy to find and track the leases I’m involved with. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

It took me a while to learn my way around the app, since I only track certain leases. Review collected by and hosted on G2.com.

Enrique K.
EK
Enrique K.
Mid-Market (51-1000 emp.)
"User-Friendly Lease Management with Room for Improvement"
4.5/5
What do you like best about Leasecake?

I really like that Leasecake is very user-friendly and interactive, which makes it easy to use. This simplicity in design makes it accessible and convenient for managing our needs. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I find that the implementation process seems to take a long time. Review collected by and hosted on G2.com.