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Leasecake Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Leasecake Media

Leasecake Demo - Desktop & Mobile
Desktop & Mobile
Leasecake Demo - Mobile
Mobile Events & Reminders
Leasecake Demo - Analytics
Dashboards
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Leasecake Reviews (197)

Reviews

Leasecake Reviews (197)

4.7
197 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and ease of use of Leasecake, highlighting how it simplifies lease management and keeps all relevant information organized in one place. The platform's ability to provide timely reminders for key dates and its comprehensive dashboards are also frequently mentioned as valuable features. However, some users note that the reporting capabilities could be improved.

Pros & Cons

Generated from real user reviews
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Agostina V.
AV
Property Manager
Small-Business (50 or fewer emp.)
"Effortlessly Manage Leases with Superior Chatbot"
What do you like best about Leasecake?

I use Leasecake to keep a record of my leases, rent, rent increases, reminders, insurance, and important documents for each property and tenant. It keeps me on track with all rent increases. The new chatbot is awesome because I don't have to go through the whole lease to find something; I can just ask the chatbot to do it for me. I really like its constant reminders and organization. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I hope in the future leasecake will create a system or a portal for tenants to login and see their info and documents Review collected by and hosted on G2.com.

Response from Kyle B. of Leasecake

We're glad to hear that Leasecake is helping you keep your files organized and sending you reminders for important tasks. We appreciate your feedback about wanting a tenant portal, and we'll definitely take that into consideration for future updates.

Jen B.
JB
Manager, Commercial Operations
Enterprise (> 1000 emp.)
"Great platform!"
What do you like best about Leasecake?

As a third-party property manager, Leasecake lets me view all our lease information in one location, regardless of what property management systems our clients require. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

When entering dates in any part of the platform, it does not recognize a digit-only entry and you must enter "/" between the two digit date, month and four digit year. Downloaded lease abstracts only include a "Use" for the entire building rather than an individual Tenant Use, which would be more applicable to a Landlord's needs in a multi-tenant building. Review collected by and hosted on G2.com.

Jessica R.
JR
Senior Real Estate Director
Mid-Market (51-1000 emp.)
"LeaseCake Makes Lease Abstraction and Reporting Fast and Easy"
What do you like best about Leasecake?

Our company uses LeaseCake for asset management, and I really appreciate it. I love the CakeBot AI feature because it helps with quick lease abstraction, and the reporting function is also intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I’m sure there’s a workaround I just need to learn, but I run into issues when adding new stores that are still under construction. I don’t always have the final details yet, like the Turnover Date and Rent Commencement. As a result, I have to return to the system later, once we’ve reached those milestones, to backfill the missing information and then move forward with creating the account. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Thanks so much for the review Jessica! We really appreciate hearing your feedback and are so happy you are enjoying using Cakebot. We also have the same feature improvement on our minds and are currently cooking something up! Stay tuned very soon for future customer communication about that! Have a great day.

RA
Small-Business (50 or fewer emp.)
"Streamlined Lease Management with Stellar User Experience"
What do you like best about Leasecake?

I use Leasecake for lease management, renewals, expirations, and reporting of current locations and costs. I like that everything is all in one place, which helps with client visibility. The user experience is pretty great, and I find the AI bot feature to be nice as well. It helps me scan documents quicker when entering a single lease. The initial setup of Leasecake was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

Leasecake could improve in handling subleases by allowing the tenant to show spaces where they are a sublandlord, helping reduce rent liability. The Square Feet total at the top doesn't calculate correctly when leasing multiple suites within one building; it should add all active leases in one location. Also, currency in other countries doesn't display on the dashboard, and totals should tally in various currencies. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Thanks Rashida for your feedback! We do have subleasing capabilities that we can train you on if youre interested in using those! Thanks for the feedback regarding square feet and currency, we are actually working on improvements for both of those right now so please stay tuned for a customer announcement! Thanks!

Verified User in Health, Wellness and Fitness
AH
Enterprise (> 1000 emp.)
"New user who is happy with the switch"
What do you like best about Leasecake?

I really enjoy how the user interface is laid out and the search capabilities. It is very intuitive and looks organized / tidy. I look forward to seeing the Ai capabilities improve over time. Another great feature is unlimited users and ways to filter what they can see / do. The system tracks all changes and which user did them. This is a big improvement from our previous provider. I appreciate the rent schedule feature and ability to abstract 10-12 items for quick and easy reference, not requiring the opening of the lease file. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

The moving of our database from our old provider took more work on our end then I would have liked. Certain information was excluded from the lease abstraction process and we had to take care of it manually after the migration was complete. I have to import contacts on my own since the abstraction only focused on the name of the Landlord (when a majority of properties have property managers who we deal with more often than the Landlords). Found a glitch or two that involving the non-auto-save of information that has not been completely submitted. but that was around a year ago and it may have been addressed. Nothing too horrible but these are items that can be improved. I also wish that Cakebot was a bit more intuitive and did not require so much rewording of the question in order to get the correct answer. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Thank you for your positive feedback on Leasecake's user interface, search capabilities, and user management features. We understand the importance of a smooth database migration process and efficient contact import functionality. Your input will help us enhance these aspects of our platform.

MW
Mid-Market (51-1000 emp.)
"Comprehensive Property Management with Interactive AI"
What do you like best about Leasecake?

I love the Cakebot AI in Leasecake. Being able to ask things like 'what does the lease say about external parking lights' or 'what is the address to send notices to,' and 'is this lease fixed rate or fair market value' makes it easy to find and answer any lease questions. Cakebot also performs new lease abstractions and walks through setting up new locations and leases in Leasecake. I appreciate being able to easily update and access my contacts, and I can track my expirations and set up renewal notices, so that we don't miss important lease dates. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I think the chat support response should be live and interactive. Currently, on the chat feature I send my question and then get an email notification in the future, could be quickly, but could also be the next day, which makes it hard to answer and respond like a conversation. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Thank you so much for your review, Michelle! I love that Cakebot is helpful for you and your team! We do have a direct-message style chat, which you can access in the bottom right corner of any page on the ? icon. That will ping directly to our support team and we can chat without email! Have a great day!

AM
Project manager
Mid-Market (51-1000 emp.)
"Easy to Learn and customize to your needs."
What do you like best about Leasecake?

It is easy to learn and follow. A system that is customizable to your company needs and can store lots of information and files. Abstractions have been very easy and helpful to use for our leases. We also have tried their NNN reconciliation services and have been very helpful and informative. We look forward on trying more of their services in the future as well. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I wish we would be able to customize the appearance more and be able to move the tabs like locations, contacts, etc. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Hi Alitzel! Thanks so much for your review. We are so glad to hear the help you've seen on leases, files, and permits. We actually have some UX changes up our sleeves that will solve the appearance request you are bringing up. Stay tuned! And let us know how else we can support your account!

Verified User in Commercial Real Estate
UC
Mid-Market (51-1000 emp.)
"Easy-to-Use Platform with Responsive Support That Improves Based on Feedback"
What do you like best about Leasecake?

The platform is easy to use, and the support team is very responsive whenever I have a question. They’ve also made changes based on requests I’ve submitted, which has helped the platform work better for me and my clients. I use Leasecake every day, and I’m happy with the results I see on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I do wish that, when referencing a lease document, the link would take you to the exact page being referenced rather than just the first page of the document. It’s still helpful to have the correct document pulled up, but being able to jump directly to the specific page would be more beneficial. I’d also like the ability to enter future events (i.e., square footage changes, new Base Years, etc.) and assign an effective date so those changes automatically take effect at the right time. Review collected by and hosted on G2.com.

DL
Director of Facilities and Logistics
Mid-Market (51-1000 emp.)
"Leasecake is the best!"
What do you like best about Leasecake?

I have been using Leasecake for just over two years and I still love how easy it is to use. I frequently access lease data, property location, and local contacts, and its always quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

There is nothing I dislike about Leasecake, I use it daily and find it extremely helpful! Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

We love to hear that Dave! Great that it's working well for you and your facility team to review HVAC responsibility. Try asking Cakebot about that too, you'll get some fast answers for any leases where you didnt abstract that detail!

Anthony R.
AR
Enterprise (> 1000 emp.)
"Effective Lease Management with Room for Improvement"
What do you like best about Leasecake?

I really like the alerts feature in Leasecake and the ability to share this information with my team. It helps us stay informed about upcoming expirations and rent amounts changing. Myself and others on the team get notices, which makes management so much easier. Review collected by and hosted on G2.com.

What do you dislike about Leasecake?

I'd like the ability to just upload a lease and have it automatically extracted and added to the account. The initial setup of Leasecake was a little cumbersome. Review collected by and hosted on G2.com.

Response from Jenny Wakefield of Leasecake

Thanks Anthony, so glad to hear we are making your lease management so much easier! And we agree about the auto-extraction for adding new leases into the system, we are cooking up something right now that I think you'll love! Stay tuned! And don't hesitate to reach out to support@leasecake.com if there's anything we can ever do for you.

Questions about Leasecake? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Zianna B.
ZB
Zianna Bueno
Last activity over 3 years ago

Does lease cake have any sister/similar products?

GU
Guest User
Last activity about 2 years ago

What is Leasecake used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

14%

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Leasecake Features
Document Management
Contact Management
Portfolio Administration
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