MP
max p.
Small-Business (50 or fewer emp.)
"Awesome Team, Product and Support!"
5/5
What do you like best about LearnWorlds?

I have been using LearnWorlds for a year now, and I must say that it is an exceptional platform for selling courses. The product itself is comprehensive and tailored for anyone looking to turn their knowledge into a business. Moreover, the support team is incredibly helpful and responsive, always ready to assist with kindness and precision. I am absolutely delighted with my experience on LearnOwrlds. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Missing Facebook Advertising API integration.

While the price may be slightly higher for plans beyond the basic one, the benefits justify the investment. Experience the power of advanced features and elevate your institution to new heights. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

We're thrilled to hear that you've had such a positive experience with LearnWorlds! Our team is dedicated to providing exceptional support and we're glad to hear that it has made a difference for you.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"LearnWorlds Lights the Path to Educational Excellence!"
4.5/5
What do you like best about LearnWorlds?

LearnWorlds has been a game-changer for our organization, Lighthouse Consulting & Training, as we ventured into the dynamic world of online learning. What sets LearnWorlds apart is its seamless blend of user-friendliness and robust features. The platform empowers us to create a visually appealing and customized virtual academy, aligning perfectly with our innovative learning solutions.

The responsive customer support is a standout feature. Artemis and the LearnWorlds team have consistently exceeded our expectations, providing swift and effective assistance whenever needed. The flexibility offered by LearnWorlds, exemplified by the 30-day payment extension, showcases their dedication to understanding and meeting the diverse needs of their partners.

Integration with Lighthouse LMS has streamlined our learning technology domain, providing an all-encompassing solution for our clients. The hybrid learning approach, combining traditional classroom sessions with ILT and self-paced learning, has been a game-changer for Lighthouse Academy. This flexibility allows us to deliver top-notch education tailored to the needs of our students. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

While our overall experience with LearnWorlds has been exceptional, one aspect worth noting is the learning curve associated with exploring the platform's full potential. Some advanced features may require a bit of time to fully grasp, but this is a minor inconvenience considering the vast benefits the platform offers.

In summary, LearnWorlds has truly illuminated our path to educational excellence. The innovative features, responsive support, and commitment to flexibility make it an invaluable asset for any organization venturing into the world of online learning. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you! Your praise for LearnWorlds' user-friendly brilliance, responsive support, and seamless integration fuels our commitment to excellence. We value your feedback and pledge continuous improvement. Streamlining your hybrid learning model and enhancing logistical efficiency are at the core of our mission. Thank you for choosing LearnWorlds!

David M.
DM
David M.
Social Studies/History Teacher - National Board Certified
Small-Business (50 or fewer emp.)
"Easy enough for an old teacher, strong enough to build my business"
5/5
What do you like best about LearnWorlds?

I am a 7th grade social studies teacher who is building a business supporting schools. I was able to get all the tools I needed and excellent support when I was stuck.

It did take me some time to learn the system but the support tools are very helpful - first, they have a self guided "class" that consists of short videos about how to get started. Second, whenever I hit a snag a simple search of "Learnworlds how to..." almost always led to a helpful, current article about the topic. Finally, when I needed to reach out to customer support a real person was very helpful in guiding me.

Beyond that, Learn Worlds has tools and features I didn't know I needed. Since they have been in the business of providing paid courses it was very helpful to plug into their system without having to figure out how to do things myself (e.g. signup, payment, course creation, welcome emails, invoices, etc). My course looks better than I would have expected!

One of my favorite features is the ability to add text and features to video content. So, instead of me just droning on I am able to add my log, text to support my ideas, and check-up breaks to get the user engaged and thinking about the content. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

There is nothing I really don't like about Learn Worlds. I would say the experience of building my own business is much more complicated than I expected. So, this has taken me a large investment in time. But, I don't see this as Learn Worlds' issue. In fact, the system saved me quite a bit of time and allowed me to avoid many pitfalls. Review collected by and hosted on G2.com.

MP
Mundell P.
Small-Business (50 or fewer emp.)
"Awful customer service"
0/5
What do you like best about LearnWorlds?

Robust, customizable, feature rich product Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Customer service is awful, especially for what you pay for the product. Everything requires a call back, which isn't a callback but an email asking when you can take a call. I've been trying to resolve a payment issue for the last two months, and it's still not resolved. Simple issues should not be this time consuming. Learnworlds customer service is just a bunch of glorified call routers. They can't fix anything. And you can never just get connected to the team that can supposedly help. Always have to schedule a callback. I'm done with Learnworlds. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

We're truly sorry to hear about your frustrating experience with our customer service. Your feedback is valuable to us, and we are committed to improving our service to better assist our customers. Thank you for bringing this to our attention, and we hope to regain your trust in LearnWorlds.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Excellent customer service"
5/5
What do you like best about LearnWorlds?

Angeliki is incredible. I had signed up for a trial period and created two different schools. I didn't realize that when I purchased a subscription that it only applied to one of the schools and the other would be deleted. This was a problem because the deleted school is the one I actually really needed! Although it was my own fault, Angeliki reached out ot the dev team and got the importat school recovered and reinstated, and they transferred my subscription. This saved me additional hours of work and I can't thank her enough! Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Some of the course development features are lacking but overall I've been really impressed! Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for your positive feedback! We're thrilled to hear that Angeliki provided you with incredible support and was able to resolve your issue efficiently. We appreciate your understanding and are glad we could save you time and effort. We'll continue to work on improving our course development features to provide an even better experience for you.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Fantastic customer support"
5/5
What do you like best about LearnWorlds?

The best thing about learnworlds is their amazing customer support and willingness to help you achieve what you want to. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Some of the features that I would like to use are missing e.g. graphical hotspots but Learnworlds customer support have helped me to find work arounds. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for your kind words about our customer support! We're glad to hear that our customer support has been able to help you create an engaging and interactive online course. We're continuously working to improve our platform and appreciate your feedback on the features you'd like to see.

EL
Ellie L.
Small-Business (50 or fewer emp.)
"Fantastic Team who do all they can to help grow your business"
5/5
What do you like best about LearnWorlds?

This is an exceptional team of people who have created and keep on improving on the most amazing LMS. It is not just that their product is so well thought through and user friendly, it's not even the fact that they really have some incredible expertise that they are so willing to share, for me it's that this is a team that actually cares. They know what they are trying to do and they care about how they do it. It's a pleasure to work with them on every level. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Nothing. I am very happy with this service provider. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for the positive feedback! We are dedicated to providing a user-friendly and effective platform, and we are glad to hear that it is benefiting your business.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Fantastic tool that has improvements on the way!"
4.5/5
What do you like best about LearnWorlds?

I love how LearnWorlds has all of the components for building community and education programs in one tool. I was able to implement it quickly with great help from their customer support and I work it in the tool daily. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

I wish it was easier to learn how to use LearnWorlds though. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

We're thrilled to hear that you find LearnWorlds helpful for building community and education programs. Our customer support team is always here to assist you with any questions or issues you may have.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Learnworlds Support"
5/5
What do you like best about LearnWorlds?

The system is intuitive and when extra help or clarification is needed the team is really great at addressing those issues readily. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Pricing from Pro Trainer to Learning Center is quite high. There could be something in between to address mid sized business. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

We're happy to hear that you find our system intuitive and that our team is helpful when you need assistance. We appreciate your feedback on pricing and will consider it as we continue to improve our offerings.

William P.
WP
William P.
Small-Business (50 or fewer emp.)
"Very stable platform"
4/5
What do you like best about LearnWorlds?

New features are released routinely offering updates to the feature set of the platform as well as quality of life updates Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Not much to dislike. If i were to point out one thing, it would be nice have the ability to channel communication to learners through a communication platform of choice, instead of being limited to platforms that they partner with. If this could be done through webhooks that would be awesome. and if it was possible to parse the information you have in Learnworlds like linking to a certain course or similar. Review collected by and hosted on G2.com.