Sara S.
SS
Sara S.
Director of Creative Education
Small-Business (50 or fewer emp.)
"Great platform; great customer service!"
5/5
What do you like best about LearnWorlds?

This platform is so powerful and yet still manageable for someone just learning how to create websites and courses. The help area is so robust and thorough without being overwhelming - I hardly ever need help from a real person, but when I do, I get a response lightning fast! With how cutting edge LearnWorlds is, I'm so impressed that it's not glitchy, slow, or overcomplicated. It's so flexible, and I can make my site exactly what I want it to be. I'm loving it more the more I use it! Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

I really want a search and filter function for course activities, not just courses. We have a lot of resources over all of our courses and our users are going to want to search for specific things. Being able to tag activities with multiple tags and then allow for search and filter by those tags would truly make this my dream platform! Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for your glowing review! We're thrilled to hear that you find LearnWorlds powerful yet manageable, with lightning-fast customer service. We're constantly working on improving our platform to better meet our users' needs. If you have any more suggestions or need further assistance, please don't hesitate to reach out. We're here to help make your experience on LearnWorlds even better!

ML
Melissa L.
Office manager
Small-Business (50 or fewer emp.)
"Technical Support"
5/5
What do you like best about LearnWorlds?

It is very broad, with a lot of possibilities. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

It is so full of possibilities, it takes a lot of time to learn profoundly the features of Learnworlds. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for sharing your experience. We strive to make the platform versatile and user-friendly, and we appreciate your feedback about the learning curve. Our team is available to provide guidance and assistance as you navigate the features.

KM
Kelly M.
Small-Business (50 or fewer emp.)
"The Powerhouse Platform!"
5/5
What do you like best about LearnWorlds?

LW is based on learning science and instructional design best practices + business needs, so it integrates the best of both worlds. From designing like a pro to marketing and selling, the tools are easy to work with AND customer support is awesome! Quick response and very helpful "solutions."

Overall, creators can really do anything they can imagine with LW, yet the interface and tools are easy to navigate. Finally, LW host many free challenges and webinars and has a vibrant online commuity for even more support.

The rich functionalities of LW is definitely worth the price!!!!! Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

There is not aspect of LW that I do not like....all features and tools are intuitive and adaptable to the users' (creators and students) needs! Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for sharing your positive experience with LearnWorlds! We're glad to hear that you find our platform intuitive and adaptable to your needs as a creator. It's great to know that you are making the most of the free challenges and webinars, and we appreciate your support. We're committed to providing a seamless experience for our users, and we're delighted to hear that you are finding value in the functionalities of our platform.

Machiel K.
MK
Machiel K.
Directeur / eigenaar
Small-Business (50 or fewer emp.)
"Internal coherence of different functions is very useful."
5/5
What do you like best about LearnWorlds?

I use Learnworlds for my educational academy in the Dutch language field. An extremely strong side of Learnworlds is the internal coherence of designing a good academy on the one hand with smart analytics and marketing options at the back on the other. For example, I really like the ability of automatic tags to segment users and then provide them with a personalized user experience. The options to send module users targeted, automated or otherwise, messages are also very good. The system is continuously developed based on customer wishes and that always offers me new opportunities to make it better for my users.

The customer service is particularly service-oriented and friendly. Bottlenecks that I have encountered are handled carefully. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Learnworlds etiam vult vendere suas additamenta et producta suis usoribus. Aliquando possunt esse paulo importuni, exempli gratia cum vexillo quod manet in mea tabula instrumentorum per dies. Postquam abeo, iterum ibi erit proximo tempore. Id non valde mihi placet, sed non praeponderat amplas facultates Learnworlds. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for sharing your detailed feedback on your experience with LearnWorlds! We're thrilled to hear that you find our platform's internal coherence and marketing options beneficial for your educational academy. We appreciate your kind words about our customer service and are glad to hear that any bottlenecks you encountered were handled carefully.

We're delighted to hear that LearnWorlds is helping you make your organization's knowledge accessible to a wider audience. If you have any further feedback or need assistance, please feel free to reach out. We're here to support you every step of the way!

Irina D.
ID
Irina D.
Small-Business (50 or fewer emp.)
"Amazing Support"
5/5
What do you like best about LearnWorlds?

- The team is highly qualified and answers within a day, sometimes even hours.

- they guide you step-by-step and explain in detail all possible solutions.

- if needed, they also record a video and share it with you. The video shows exactly what you need to do. Such a great customer support, I haven't experienced yet

All in all, I am very satisfied with the communication and the way how they help.

Learnworlds is highly recommended. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

You can't categorize products like an E-book or an Online Course separately.

To have an own category for ebooks would be very useful.

Both products are different and should come with different approaches/ functionalities.

On top of that, if Learnworlds could offer to sell physical products on their platform too, that would be the best. Hopefully soon. Looking forward to it. :) Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

We are delighted to hear that you are satisfied with our customer support and the way we assist you. Your suggestions for categorizing products and selling physical products are valuable to us, and we will definitely consider them for future enhancements. Thank you for choosing LearnWorlds and for sharing your positive experience with us!

PN
Paul N.
Small-Business (50 or fewer emp.)
"A great platform for developing and marketing your learning programs"
4.5/5
What do you like best about LearnWorlds?

The platform has really lifted the quality of our online learning material.

I like the front end user experience, the ease to enrol users, and the quality of the resources you can put on the platform - in particular the videos, ebooks and other online tools.

The platform is also very easy to get used to - help by learning resources to get you up to speed.

We use the platform extensivery with corporate customers and now are working on BtoC marketing. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Some of the more complicated tools perhaps need more guidance - for instance some of the marketing resources linked to other 3 Party applications. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for sharing your positive experience with LearnWorlds! We're thrilled to hear that the platform has elevated the quality of your online learning material and that you appreciate the user-friendly interface and resources available.

It's fantastic to hear that LearnWorlds has helped enhance your learning offerings and streamline the enrollment process for your clients. If you need any assistance with the third-party integrations or have any other questions, please don't hesitate to reach out. We're here to help!

KS
kon s.
Lead of Design and Development
Small-Business (50 or fewer emp.)
"Easy to use. A lot of features. Excelleng support."
5/5
What do you like best about LearnWorlds?

LearnWorlds is easy to use and it has a very good documentation.

I've needed to contact their customer support a few times and the support I received was excellent. Their response were very clear and they were responding very fast. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

I found screenreader support to be an issue on Android. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

We're thrilled to hear that you find LearnWorlds easy to use and that our support has been excellent. We'll definitely look into the screenreader support on Android to ensure a better experience for all our users.

JR
Julie R.
Small-Business (50 or fewer emp.)
"The One"
5/5
What do you like best about LearnWorlds?

After conducting an extensive comparison of various course creation platforms, I chose LearnWorlds, primarily for its unique feature that allows embedding questions directly into videos—a tool I believed would greatly benefit my students.

Now, entering my second year with LearnWorlds, my experience has only grown richer. There are companies in the course creation market that offer comparable services, but what sets LearnWorlds apart is their customer service.

As someone relatively new to building online courses, my journey was full of questions and uncertainties. Yet, the LearnWorlds team has been nothing short of extraordinary. Their dedication to going above and beyond in service has been evident at every turn. Their responses, which have been shocking in their promptness, politeness, and precision, have guided me through obstacles I couldn’t overcome on my own. From the extensive resources in their help center to personalized “digital hand-holding,” they ensured I never felt alone and was able to jump any digital hurdle quickly and correctly.

Transitioning into the role of a business owner, my perspective on evaluating companies has evolved. Growing up in the States, I was familiar with the saying, “the customer is king,” a motto that seems to have faded in today’s world. Yet, LearnWorlds has revived this principle by treating me like royalty, setting an impeccable example I strive to emulate in my own business.

LearnWorlds is "the one." Their impact on my business journey has been profound, setting a standard I aspire to match. To anyone venturing into the realm of online education, LearnWorlds is a beacon of excellence in both product and service. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

If I had to pick something I dislike about LearnWorlds, honestly, it’d be my own lack of skill at the starting point. I was a newbie with no clue on how to kick things off. But calling that a LearnWorlds issue would be off the mark. Helping people like me get started and up and running is their strong suit. Now, I’m all over it—courses, funnels, e-books, pop-ups, lead magnets, you name it. So, the only hiccup was just me being green, and LearnWorlds helped me level up big time! Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

We are thrilled to hear that you have had such a positive experience with LearnWorlds and that our customer service has been a standout for you. We are dedicated to providing prompt, polite, and precise support to all our users, and we are glad to have been able to guide you through your journey in building online courses. Thank you for choosing LearnWorlds as your platform of choice for online education!

DV
Daniel V.
Owner, Director
Small-Business (50 or fewer emp.)
"Great platform combined with world class support service"
5/5
What do you like best about LearnWorlds?

There is no way that the team cannot solve a problem. They will find the best ways to help you grow your online school. The support team is fast, efficient and always ready to help. The last time Lucca even sent me a personalised video how to access one of the specific features of LW. But any of the team members are ready to help, not only the support team. I can give a shout to Brett or to Anastasia as well. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Great for online teachers and enterpreneurs, cannot give a specific bad experience or feature. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for your kind words! We take pride in providing top-notch support to help our users succeed. It's great to hear that our team members, like Lucca, have been able to provide personalized assistance. We're here for you every step of the way!

Jason A.
JA
Jason A.
Director
Small-Business (50 or fewer emp.)
"A good start but a long way to go"
2.5/5
What do you like best about LearnWorlds?

The tools are there to create and operate my education/training business. And I do like that they roll out new features regularly. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Their help/support often provides general help rather than specific. They tell you what aisle to find what you are looking for but are often unwilling to show you the exact location or go any step farther towards solutions. Review collected by and hosted on G2.com.

Response from Vasiliki Michou of LearnWorlds

Thank you for your feedback. We're committed to improving our support to provide more specific assistance to our users.