marzena m.
MM
marzena m.
Owner
Mid-Market (51-1000 emp.)
"Employee training platfom"
5/5
What do you like best about LearnWorlds?

Learnwords is the best value for money if you plan to move your employee training online.

It has all the features needed including a training matrix, for which I was waiting for a while :). The interface is very easy to use and very intuitive.

The whole process from purchase to implementation is self-explanatory and simple.

I know that there is many integrations on the platform, however, I didn't use them for my purpose

Customer support, regardless of the plan you purchase is excellent.

I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

What bothers me is that it is not possible to switch off features related to sales when you use the platform for private trainings :( Review collected by and hosted on G2.com.

Response from Evangelos Tsintzas of LearnWorlds

Thanks, Marzena! We’re thrilled that LearnWorlds has provided the value, ease of use, and flexibility you need for employee training. We appreciate your feedback on the sales features and will take it into account for future improvements.

ML
Marylaine L.
International Programs and Online Learning Center Director
Small-Business (50 or fewer emp.)
"Outstanding Learning Center platform and consistently great, timely and thorough support!"
5/5
What do you like best about LearnWorlds?

We have been a LearnWorlds client since 2020 and really appreciate our experience thus far in using LearnWorlds as our LMS for our Kidpower Online Learning Center. We also deeply appreciate the consistent quality, timely responses, and thorough support we have been receiving both from each member of the LW Support Squad along with the unique and high quality guidance and advice of our Customer Success Manager, Brett Hamilton, now Customer Success Team Lead. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

No platform is perfect. Yet, even with imperfections, the LW team is attentive to feedback from clients like us (we are a learning center level client). They are atune to our needs and our goals. I have seen repetedly over the years how they build their new future roadmaps based on their customers' needs and requests. They fix bugs quickly and provide clear input and possible solutions when a problem or requested feature cannot be implemented or, at least, not in the short term. In my book, this is all a plus in an LMS! Review collected by and hosted on G2.com.

Response from Evangelos Tsintzas of LearnWorlds

Thank you, Marylaine! We truly appreciate your continued trust in LearnWorlds! It’s great to hear that our support and Customer Success teams have been valuable to your experience. Your feedback means a lot, and we’re committed to continuously improving to meet the needs of clients like you.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"First time user."
3.5/5
What do you like best about LearnWorlds?

I enjoy the interface, look, and options of the LMS. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

In no particular order:

1. An auto-save option would be helpful. It could be turned on/off at the user's discretion.

2. When working in a course, and you return back to the course outline page, it populates to the top of the outline and not where you were last viewing. For example, if working in the fourth section of a course, if you return to the course outline page, it will return back to the first section.

3. Not user-friendly in some areas; does not click on what you expect it to take you to. For example, when reordering slides, the slides do not stay where they are placed.

4. Widgets are only able to be added from another widget, not as a stand alone option.

5. It is cumbersome to delete/add slides, widgets, sections.

6. Items do not copy/paste as they should. For example, If you try to copy/paste in the text box or on the actual content space, it will paste the information wherever it decides to.

7. Font options are needed.

8. Fonts change on their own and there is extreme difficulty changing fonts back to the original font. Have had to delete and start over several times.

9. Would be helpful to change test assessment format without retyping the question. For example, If the question is listed as multiple choice with answers, but I want to change it to multiple choice check all that apply.

10. It would be helpful for the title and section title to be at the top when making edits. For example, when making edits to section 1 post-survey, section 1 post-survey should be at the on the edit page. This will help with identifying the section that is being edited. Review collected by and hosted on G2.com.

Response from Sara Cortellazzi of LearnWorlds

Hello!

Thank you for sharing such a detailed and thoughtful review. We're happy you're enjoying our LMS's interface and flexibility. That's precisely what we aim for: giving you the power to create your way. At the same time, we appreciate how clearly you outlined the areas where the experience could better align with your expectations.

Your entire list has been carefully reviewed and is being sent directly to our product and design teams for evaluation. Over time, customer input has inspired several improvements to our platform—something we take pride in. Some of these areas are already under discussion internally, and others you've helped surface more clearly—thank you for that.

At LearnWorlds, we're deeply committed to listening to our users and building a platform that evolves with your needs. Your voice matters, and your experience directly influences how LearnWorlds grows from here.

Thanks again for your constructive input — we're excited to keep improving and growing with you.

Christine H.
CH
Christine H.
CEO
Small-Business (50 or fewer emp.)
"Best customer support I ever had"
4.5/5
What do you like best about LearnWorlds?

The whole Learnworlds experience was very positive, a lot of templates, easy setup process and ready to use features. When I tried to finish my course and setup the enrollment process, I had several questions that I could not solve myself. So I contacted the customer support- Not only did Stavroula ‎from the Tech Support Squad answer very fast, but she also took the time to record three deeply personalized loom videos to show me exactly what to do. After the first two, some questions remained and she took the time to record a third one and directly answered all my questions and showed how to solve my problem in my account. That was very helful! I could easily follow along.

This is the best customer support I ever had so far! Personal, fast and to the point.

I can totally recommend Learnworlds and especially Stavroula from their team. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

For my use case the enrollment process was a bit too enhanced. I did not need all of the services already in place. Review collected by and hosted on G2.com.

NM
Neda m.
Course author and Senior Teacher
Small-Business (50 or fewer emp.)
"LearnWolds is a great tool"
5/5
What do you like best about LearnWorlds?

Learnworlds is quite easy to use. It's easy to develop courses, add users, manage them, and receive reports. It's the best offer on the market that we could find. We've successfuly moved from a previous LMS provider, and Learnworlds provides many more features, and the look of the website is so much better. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

The only thing I think should be implemented is a way to share documents with the users, possibly through Inbox. Besides this, we have encountered no issues. Review collected by and hosted on G2.com.

Response from Evangelos Tsintzas of LearnWorlds

Thank you, Neda! We’re delighted that LearnWorlds has been a great fit for your courses. It’s great to hear that the transition from your previous LMS has been a success! We also appreciate your suggestion about document sharing and will take it into consideration for future improvements.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Reliable Platform with Strong Support and Flexibility"
5/5
What do you like best about LearnWorlds?

LearnWorlds offers reliable and responsive customer support, ensuring that any questions or issues are promptly addressed. The platform is cost-effective compared to alternatives, while still delivering a wide range of features and customisations. Its flexibility allows businesses to effectively tailor their online courses and educational materials to specific requirements, providing significant value and ease of implementation. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

The extensive number of features can sometimes be overwhelming, leading to occasional confusion. However, the support team is consistently helpful in navigating through these complexities. Review collected by and hosted on G2.com.

Joshua V.
JV
Joshua V.
Learning Integration Specialist
Mid-Market (51-1000 emp.)
"LearWorlds is a Clean & Concise LMS"
4.5/5
What do you like best about LearnWorlds?

The interface is clean and concise, I can populate pages quicker than on other platforms and I can embed Google Forms and other external resources without any fuss. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

There are some features missing that I would like to see in the future, like signed forms. Also, the formatting doesn't transfer over well from Canvas, meaning I need to paste plain text and reformat. Otherwise, things are going good. Review collected by and hosted on G2.com.

Alberto M.
AM
Alberto M.
CareTeam Admin
Small-Business (50 or fewer emp.)
"Learnworlds is an excellent LMS with a very simple learning curve and a lot of customization options"
4/5
What do you like best about LearnWorlds?

The Learnworlds system is easy to use and perzonalize to your liking. It features a lot of customization options, guides to help you along the way, and a very active support team to help you whenever you have questions. It´s also got a very robust list of integrations which are fairly easy to implement. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

The payment options you can offer your customers are a little limited. You can find work arounds, but they are neither easy to come across or implement. Review collected by and hosted on G2.com.

Response from Evangelos Tsintzas of LearnWorlds

Thank you, Alberto! We appreciate your feedback on payment options and understand the need for more flexibility. Your insights help us continue improving, and we’re happy to support your success!

Janis K.
JK
Janis K.
Cofounder and CEO
Small-Business (50 or fewer emp.)
"Great, comprehensive tool with adequate pricing"
4.5/5
What do you like best about LearnWorlds?

It has literally everything needed for launching and running your learning platform. We're using it as a content management system + website for an in-person academy but we could have easily used it for a fully online experience. The pricing also is quite apppropriate and is not related to the number of transactions. Setting things up was easy, support was fast when needed. So far, we've found few glitches along the way. The wealth of features and the ability to customize (especially translate everything into different languages) are great. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

There is a huge jump in cost between the two middle plans, and I would appreciate having bulk edit/import features for users at the slightly lower middle tier.

Setting up a truly multilingual experience is a bit difficult since you cannot upload a whole file of translated keys but have to enter them manually. And for several languages at once, you have to use Weglot. Review collected by and hosted on G2.com.

Response from Evangelos Tsintzas of LearnWorlds

Thank you, Janis! We’re delighted that LearnWorlds has provided everything you need to run your academy. We’ll keep your feedback in mind for future improvements. Your insights help us refine the platform, and we’re grateful for your support!

Tomo N.
TN
Tomo N.
Self-employed Photographer and Videographer
Small-Business (50 or fewer emp.)
"Timely & sincere customer service. They provide practical solutions & often develop new functions."
5/5
What do you like best about LearnWorlds?

When you contact their support desk, they respond 24/7, including on weekends, and usually solve issues within 24 hours. They also conduct research and provide recommendations for third-party services. Overall, their service is very sincere. You will see their dev team add new functions quite often to meet your demands. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

A glitch can occur occasionally, but it can usually be resolved quickly by consulting with LW support team. Review collected by and hosted on G2.com.

Response from Evangelos Tsintzas of LearnWorlds

Thank you, Tomo! We’re delighted to hear that our support team has been able to assist you promptly and that LearnWorlds has helped streamline your staff training. Your feedback motivates us to keep improving! We appreciate your patience with occasional glitches and are always working to enhance the platform’s stability.