Naweed A. N.
NN
Naweed A. N.
Learning Management System Administrator
Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Great Usability, Needs Better Reporting"
3.5/5
What do you like best about LearnUpon?

I find the end-user experience easy to use. I also appreciate the custom data fields for users and course creation. The pricing module in LearnUpon LMS is feasible. Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

I think the reporting feature needs improvements. It should be more comprehensive, allowing us to join enrollment data with certification and user details. It should also let admins add more columns to the dataset. The initial setup wasn't very easy. The batch upload and update, including the batch enrollment update, need improvements. Also, I don't understand why when you copy a course and update the copy, the original course also gets updated. Review collected by and hosted on G2.com.

Naruka T.
NT
Naruka T.
Head of I.T and Operations
Mid-Market (51-1000 emp.)
"Online Learning Platform that works !"
4.5/5
What do you like best about LearnUpon?

LearnUpon was easy to setup and they have a professional team that supports you for the entire process. I also like some of the available automation processes . Users can access the site easily and also access the various course that they are enrolled in. Excellent reports are available to provide feedback on users and courses. Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

For the past 4 years of using the platform, i have not had any negative feedback. Review collected by and hosted on G2.com.

TF
Tom F.
Head of Learning & Development
Mid-Market (51-1000 emp.)
"An Engaging Experience!"
5/5
What do you like best about LearnUpon?

Since adopting LearnUpon late last year, we've seen a tremendous uptake in online learning from our organisation. This has been helped by the various use case applications the tool provides to our business, as well as functionality and ease of use for our learners. We've seen growth in engagement scores, primarily down to the different delivery options the LMS can provide. The support is second to none, our CSM Colm has been a fantastic source of support and advice since we were handed over to the Customer Success Team. There's not a meeting that goes by where we're not been updated on future initiatives the company is looking to introduce to the solution. Likewise, as both Head of L&D and LMS administrator, the reporting is second to none, and the ease of use the platform provides helps me to share ROI statistics with our internal stakeholders so easily! Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

Honestly, none! The support has been second to none and even when we've had an minor challenge the support team have been super helpful and very timely too! Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Effortless Customer Education with LearnUpon LMS"
5/5
What do you like best about LearnUpon?

I like that LearnUpon LMS is simple to use and makes it easy to set up learning journeys for our customers to view videos on our products. The simplicity of the platform allows me to make changes on the fly based on customer feedback. It was also so simple to set up initially that I didn’t even need to reference the LearnUpon knowledge base. Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

No issues to report Review collected by and hosted on G2.com.

Lucas G.
LG
Lucas G.
Enterprise (> 1000 emp.)
"Intuitive LMS with Flexible Learning Journeys"
4/5
What do you like best about LearnUpon?

I really like the new feature, Learning Journeys, which has allowed us to create multiple journeys tailored to our learners, significantly increasing participation, engagement, and course completion. The flexible ability to manage branches by removing, adding, and creating new ones is also something I appreciate. Additionally, I found the initial setup of LearnUpon LMS to be super easy and intuitive, with its super friendly dashboard. Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

The reporting features sometimes are inaccurate and limited to the required courses and due dates too. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Customizable Interface, But Slow Support"
2.5/5
What do you like best about LearnUpon?

I like the old course interface of LearnUpon LMS because it's nice and allows for customization in descriptions. Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

Features change in ways that disrupt the way we do things and don't seem to benefit our use case. There are little things like course connection when copying courses in the LMS, which makes us have to use two portals to disconnect the courses. Submitting helpdesk tickets takes a lot of time with reps not reading the full ticket and asking questions already addressed, making urgent tickets take days, and we have to pivot internally to find a fix. Review collected by and hosted on G2.com.

CW
Chad W.
"Effective Learning Tool with Room for Improvement"
3.5/5
What do you like best about LearnUpon?

I really appreciate the Zoom integration. It makes it very easy to use. I also like the back end experience; for someone who's creating professional learning experiences and opportunities, it's a good system to work with. Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

I think the forum aspect, specifically the discussion group features, are probably a little bit dated. They could be updated to be more familiar and intuitive for today's learners in terms of interacting in a social or discussion area. Review collected by and hosted on G2.com.

SC
siddharth C.
Global Program Manager
"Centralized Training Hub with Stellar Support"
4/5
What do you like best about LearnUpon?

I like LearnUpon LMS because it brings all the courses and training into one place, which is very handy for our global divisions. I really appreciate their support system; they are always ready to solve complex company issues within a good timeframe. I find the regular weekly or biweekly calls with them very beneficial because they help save a lot of time. Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

The course creation can be improved with more functionality to add in a course to increase the interactivity. Also, it was hard to bring everything from Showpad to LearnUpon. Review collected by and hosted on G2.com.

Shelley F.
SF
Shelley F.
Learning Centre Administrator
Mid-Market (51-1000 emp.)
"Continuously upgrading and evolving to suit our needs"
4/5
What do you like best about LearnUpon?

It is really beneficial to have a LU contact CSM that we can contact anytime and also schedule regular meetings with. The newsletters and future features are also a bonus. Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

It would be beneficial to add some colour and maybe some graphics to the About the Course page as it is very flat and not user friendly. Review collected by and hosted on G2.com.

Jeannie F.
JF
Jeannie F.
SVP, Policy and Training Development
Enterprise (> 1000 emp.)
"Easy Integrations, Flexible Reporting, and Support That’s Great to Work With"
5/5
What do you like best about LearnUpon?

The fact that I can determine which fields to report on, post my own content, and that the customer support personnel there are easy to work with. The implementation and integrations were easy as well. We use the system daily. Review collected by and hosted on G2.com.

What do you dislike about LearnUpon?

Because we are so large and we are heavy users of the LMS, we have had a few reporting issues because the reports are so large. However, we have worked with LearnUpon to solve those issues. Review collected by and hosted on G2.com.