eThink is the bar by which I compare all other vendors I work with. Collaborating with eThink is more like working with an internal team, one who shares your vision and commitment to quality. They quickly respond to needs, are willing to work through multiple different solutions, and are populated by people who are exceptionally personal and immensely knowledgeable. We value their willingness to listen, be open about Moodle and associated vendors, and ability to recommend additional resources to help solve complex problems. I cannot recommend eThink highly enough. If you are in the need for a LMS they support they are the premier choice. Review collected by and hosted on G2.com.

The only thing I disliked was an issue with their previous host, Rackspace. Now that eThink has moved to a more premier host I have nothing worth noting. Review collected by and hosted on G2.com.

They either know the answer immediately or find it for you. Review collected by and hosted on G2.com.

They can be a bit pricey considering they are hosting Moodle, which is a free software. Review collected by and hosted on G2.com.

We were put in a really terrible situation with another provider that half way thru continued to fail to be able to deliver a working solution. 3 weeks before we planned to migrate to our new platform we connected with Ethink and gave them a ridiculous amount of requirements. They not only delivered our MVP requirements, but in addition we were able to deliver a myriad of additional features and functionality. We were impressed also by there extremely organized approach unlike our previous experience. Review collected by and hosted on G2.com.

The team is sometimes conservative in what can be done or what can be delivered, however, in my experience they always over deliver and exceed expectations. Review collected by and hosted on G2.com.

Their customer service is exceptional. Response times are fantastic, usually less than an hour. Review collected by and hosted on G2.com.

I don't think their has been a downside. Review collected by and hosted on G2.com.

World class customer service is the key. Review collected by and hosted on G2.com.

I can't think of a thing that I dislike. Review collected by and hosted on G2.com.

eThink has worked with us since 2014, to provide the best user experience possible for our students and faculty. eThink Moodle is fully integrated with our back-end systems allowing for daily sync of all data. Their response time and attention to every ticket has only improved over the years. eThink continuously supports our customization which has had positive impact on student access to resources and tools to support their success.

The eThink support staff consistently provides excellent service when responding to help tickets. Their attention to detail, their knowledge of best practices and how others have used tools in unique applications to meet new campus needs, the advice on +/- ratings on plug-in tools, as well as textbook integrations and other products have saved us time and effort over the years. After working with and managing 3 LMS products over the past 19 years, I can state that eThink is the best hosting and support group I have ever encountered.

We have been able to add several plug-ins which link Hoonuit (formerly Atomic Learning), Respondus (lock down browser), text book plug-ins. Yet eThink also has cautioned us to not use products where they have seen major problems - i.e. textbook plug-in which are not properly secured or have failed for other uses. Review collected by and hosted on G2.com.

There really isn't anything I dislike about eThink or the employees I have worked with since 2014. They have consistently improved service and resources. Review collected by and hosted on G2.com.

eThink Education is the best in the industry for customer service. From inquiry to resolution, they are extremely responsive, thorough and always more than helpful, compared to the “we will get back to you soon” responses from other companies we’ve worked with. We've also used eThink countless times as a sounding board for new ideas and solutions to challenges we've faced. Our partnership offers a direct line to industry experts and peace of mind knowing that when we don't have the answer, eThink is there to step in and offer support. Review collected by and hosted on G2.com.

There is nothing to dislike. We've thoroughly enjoyed partnering with eThink Education for our LMS hosting. Review collected by and hosted on G2.com.

Every college has its own oddities and quirks. eThink has been able not only to answer our more common, run-of-the-mill questions but also to accommodate some of the myriad things that make us extraordinary. Review collected by and hosted on G2.com.

Nothing that I can think of. eThink has always been a pleasure to work with. Review collected by and hosted on G2.com.

Two things stand out for me about eThink, whom we have used as our Moodle provider since approximately 2014. First, their service is first rate. Not only do they provide and host our Moodle site on their service, they wrote and managed a personalized enrollment sync that creates categories and courses and manages enrollment of faculty and students into these courses on a daily basis. Second, their support whenever issues arrive is unparalleled. I've never had such a good experience, and we're on our third Moodle LMS provider at this point. They answer calls and emails immediately, make fixes or adjustments quickly, and are polite and helpful while they do it. I highly recommend them for you educational organization. Review collected by and hosted on G2.com.

There really is not anything I dislike about eThink. Any educational institution would do well to engage with them and see what they can do for you. Review collected by and hosted on G2.com.

I believe eThink services and support have been fantastic in the multiple years we have been using them. They answer calls and emails very promptly. Their team is proactive and equally reactive with appropriate solutions. They are also very accommodating and polite, which further reinforces their phenomenal service. Using eThink hosting services is one of the best decisions our technology team ever made. I highly recommend them for any educational organization using and wanting to use the Moodle LMS. Review collected by and hosted on G2.com.

Any complications that are connected to the internet can be hard to find due to the many related parts of the hosting service. Review collected by and hosted on G2.com.