--- title: Open LMS Reviews meta\_title: 'Open LMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how Open LMS works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 91 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- ### Open LMS Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **swift support and user-friendly features** of Open LMS, enhancing their online learning experience. [(7 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2335570&qs=pros-and-cons#reviews) Users commend the **ease of learning** with Open LMS, thanks to its user-friendly interface and clear organization of courses. [(4 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377386&qs=pros-and-cons#reviews) Users value the **responsive support** from Open LMS, noting availability and helpfulness in addressing their needs. [(4 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2335565&qs=pros-and-cons#reviews) Users find Open LMS to be **exceptionally easy to use** , simplifying the management of their online courses and learning experience. [(3 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377466&qs=pros-and-cons#reviews) Users value the **excellent support** from Open LMS, praising the team's responsiveness and helpful technical guidance. [(3 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2335559&qs=pros-and-cons#reviews) Users express concerns about **feature issues** in Open LMS, citing interface instability and slow navigation impacting usability. [(5 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377473&qs=pros-and-cons#reviews) Users report **navigation issues** in Open LMS, making it challenging to find resources and causing confusion during use. [(3 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377338&qs=pros-and-cons#reviews) Users face **performance issues** with Open LMS, including bugs, slow navigation, and unstable server performance affecting usability. [(2 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377448&qs=pros-and-cons#reviews) Users experience **inconsistent and slow customer support** with Open LMS, impacting their overall satisfaction and experience. [(2 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2478126&qs=pros-and-cons#reviews) Users express concern over the **poor design and functionality** of Open LMS, citing confusing user interface changes. [(2 mentions)](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2478118&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Open LMS ##### 1. Helpful Users appreciate the **swift support and user-friendly features** of Open LMS, enhancing their online learning experience. [ See 7 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2335570&qs=pros-and-cons#reviews) See Related User Reviews ![Manny M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manny M.") MM Manny M. 4.0/5 "Phenomenal Support, Needs Stability Improvements" What do you like about Open LMS? I really appreciate their swift response to our requests, which helps us deliver timely activities and resources to students. I also love the monthly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable OpenLMS with Powerful Learning Tools and Responsive Support" What do you like about Open LMS? I have been using OpenLMS for nearly 10 years, starting when it was still Blackboard OpenLMS. Over that time, I have seen significant growth and impro ##### 2. Ease of Learning Users commend the **ease of learning** with Open LMS, thanks to its user-friendly interface and clear organization of courses. [ See 4 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377386&qs=pros-and-cons#reviews) See Related User Reviews MM Ma Lea M. Mid-Market (51-1000 emp.) 4.5/5 "OpenLMS Review" What do you like about Open LMS? I really like the course reuse feature in Open LMS. It allows me to import course contents from previous semesters and customize them if needed, which ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable OpenLMS with Powerful Learning Tools and Responsive Support" What do you like about Open LMS? I have been using OpenLMS for nearly 10 years, starting when it was still Blackboard OpenLMS. Over that time, I have seen significant growth and impro ##### 3. Responsive Support Users value the **responsive support** from Open LMS, noting availability and helpfulness in addressing their needs. [ See 4 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2335565&qs=pros-and-cons#reviews) See Related User Reviews ![Manny M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manny M.") MM Manny M. 4.0/5 "Phenomenal Support, Needs Stability Improvements" What do you like about Open LMS? I really appreciate their swift response to our requests, which helps us deliver timely activities and resources to students. I also love the monthly ![William H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William H.") WH William H. 5.0/5 "Open LMS: Intuitive, Responsive, and Adaptable" What do you like about Open LMS? I really appreciate that the Open LMS support team is always available when we need them. The learning environment is very dynamic, and with Open LMS, ##### 4. Ease of Use Users find Open LMS to be **exceptionally easy to use** , simplifying the management of their online courses and learning experience. [ See 3 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377466&qs=pros-and-cons#reviews) See Related User Reviews MM Ma Lea M. Mid-Market (51-1000 emp.) 4.5/5 "OpenLMS Review" What do you like about Open LMS? I really like the course reuse feature in Open LMS. It allows me to import course contents from previous semesters and customize them if needed, which ![William H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William H.") WH William H. 5.0/5 "Open LMS: Intuitive, Responsive, and Adaptable" What do you like about Open LMS? I really appreciate that the Open LMS support team is always available when we need them. The learning environment is very dynamic, and with Open LMS, ##### 5. Excellent Support Users value the **excellent support** from Open LMS, praising the team's responsiveness and helpful technical guidance. [ See 3 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2335559&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable OpenLMS with Powerful Learning Tools and Responsive Support" What do you like about Open LMS? I have been using OpenLMS for nearly 10 years, starting when it was still Blackboard OpenLMS. Over that time, I have seen significant growth and impro ![Greg R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg R.") GR Greg R. Mid-Market (51-1000 emp.) 4.0/5 "Reliable, Reasonably Priced OpenLMS with a Helpful Rep" What do you like about Open LMS? Our rep Manu has been a helpful partner in helping us obtain the solutions that we need. This is a reasonably priced product that works well and is re ### 5 Cons or Disadvantages of Open LMS ##### 1. Feature Issues Users express concerns about **feature issues** in Open LMS, citing interface instability and slow navigation impacting usability. [ See 5 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377473&qs=pros-and-cons#reviews) See Related User Reviews ![Manny M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manny M.") MM Manny M. 4.0/5 "Phenomenal Support, Needs Stability Improvements" What do you dislike about Open LMS? I experience technical issues like bugs in the plugins that hold us back from using them to their full potential. Some functionality seems to have gli ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable OpenLMS with Powerful Learning Tools and Responsive Support" What do you dislike about Open LMS? The least helpful aspect of OpenLMS is the frequent changes to the user interface design. While updates are important, significant shifts in layout an ##### 2. Navigation Issues Users report **navigation issues** in Open LMS, making it challenging to find resources and causing confusion during use. [ See 3 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377338&qs=pros-and-cons#reviews) See Related User Reviews MM Ma Lea M. Mid-Market (51-1000 emp.) 4.5/5 "OpenLMS Review" What do you dislike about Open LMS? I don't like the recent upgrade to the expansion of all the contents of a section in the left navigation pane. It makes the section menu look so crowd ![William H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William H.") WH William H. 5.0/5 "Open LMS: Intuitive, Responsive, and Adaptable" What do you dislike about Open LMS? Although it is great to be able to import Question banks from third parties, I think improvements with Question banks and the ease of removing or navi ##### 3. Performance Issues Users face **performance issues** with Open LMS, including bugs, slow navigation, and unstable server performance affecting usability. [ See 2 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2377448&qs=pros-and-cons#reviews) See Related User Reviews ![Manny M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manny M.") MM Manny M. 4.0/5 "Phenomenal Support, Needs Stability Improvements" What do you dislike about Open LMS? I experience technical issues like bugs in the plugins that hold us back from using them to their full potential. Some functionality seems to have gli ![Acharya Manish K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Acharya Manish K.") AK Acharya Manish K. 5.0/5 "Streamlined Online Learning with Robust Features" What do you dislike about Open LMS? Some aspects of Open LMS could be improved for a better user experience. Occasionally, the system interface feels slow, and navigation between modules ##### 4. Poor Customer Support Users experience **inconsistent and slow customer support** with Open LMS, impacting their overall satisfaction and experience. [ See 2 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2478126&qs=pros-and-cons#reviews) See Related User Reviews ![Greg R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg R.") GR Greg R. Mid-Market (51-1000 emp.) 4.0/5 "Reliable, Reasonably Priced OpenLMS with a Helpful Rep" What do you dislike about Open LMS? The tech support isn't always as fast as we would like - but that's not unique to OpenLMS. That said, anytime there is a critical issue/ emergency the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Inconsistent, Slow Support Undermines an Otherwise Solid LMS Hosting Service" What do you dislike about Open LMS? OpenLMS provides inconsistent customer support. Support is often slow. In one case, our upgrade was delayed, and this was not communicated to us until ##### 5. Poor Design/Functionality Users express concern over the **poor design and functionality** of Open LMS, citing confusing user interface changes. [ See 2 mentions ](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews?filters%5Bsentiment_snippet%5D=2478118&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable OpenLMS with Powerful Learning Tools and Responsive Support" What do you dislike about Open LMS? The least helpful aspect of OpenLMS is the frequent changes to the user interface design. While updates are important, significant shifts in layout an ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Straightforward Implementation, Useful Features, and Really Helpful Support" What do you dislike about Open LMS? There isn’t much to dislike about it. However, we would appreciate more improvements soon for open engine reports, especially more options for choosin ![Shawn T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shawn T.") ST Shawn T. Associate Dean of Online Education Mid-Market (51-1000 emp.) 11/16/2020 "A Great Company to Work With" 5/5 What do you like best about Open LMS? They have been a very helpful group. Very knowledgeable, friendly, and always willing to help out with an issue or a question. They were the first company to help us in connecting our SIS with our LMS. Review collected by and hosted on G2.com. What do you dislike about Open LMS? Overall I would say there is nothing I dislike about eThink. The only item I think could use a little improvement is the ability to contact tech support via phone. Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? The biggest issue was connecting out SIS to the LMS. This was a major time saver and reduced the number of errors in enrolling students in courses. They are also very helpful when conducting updates and correcting any issues that may occur with a new version. Review collected by and hosted on G2.com. Show More Response from Marisa DelBuono of Open LMS [Editedit](https://www.g2.com/survey_responses/open-lms-review-4473046/official_response/edit) Thank you Shawn for your review! We're happy to hear our team has been responsive and attentive to your needs. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 11/17/2020 "Customer Service with a smile" 5/5 What do you like best about Open LMS? During the latest budget cuts, I was handed the LMS Administrator duties on top of my job as an Instructional Designer. I don't even know what I would have done without the support of eThink during the transition and then moving forward. I feel like they always have my back and they make me "look good" at my institution because 99% of the time, we find a timely solution to whatever issue is at hand. The other thing I really appreciate is that even when my requests are sometimes short and curt due to my increased stress level, they always reply with positivity and friendliness. I feel like connected to my support and that makes a difference when you have such a small team at your university. Review collected by and hosted on G2.com. What do you dislike about Open LMS? I sometimes get caught in the middle between our SIS system and our LMS system with a lot of unuseful fingerpointing. Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? eThink has been a powerful ally, especially during the Covid crisis when I was required to teach ALL of our faculty how to use Moodle effectively in a short period of time. I have been able to meet all the demands placed on me to create all of the professional development trainings. Review collected by and hosted on G2.com. Show More Response from Marisa DelBuono of Open LMS [Editedit](https://www.g2.com/survey_responses/open-lms-review-4475525/official_response/edit) Thank you for your review! At eThink, customer service and satisfaction is our obsession. It's an absolute pleasure of ours to support your needs and always respond in a timely and friendly manner. Please don't hesitate to reach out to eThink with any questions you might have - we hope to continue to make the process simpler, easier, and more successful for you! [See how Open LMS improved](https://ethinkeducation.com/blog/ethink-joins-teams-with-open-lms/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RK Robert K. Enterprise (\> 1000 emp.) 11/17/2020 "eThink is the best Moodle Host" 5/5 What do you like best about Open LMS? Their turn around time is amazing. Most problems or questions are answer within the hour. We have a very old Student Information System at our college, it is constantly having issues and eThink helps us fix these problems. Review collected by and hosted on G2.com. What do you dislike about Open LMS? Nothing. There is nothing I dislike about eThink. Everyone I have interacted with at eThink has been terrific, technically sound and personable. Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? Currently, Student Informations System integration, we are switching over from an old system to something newer, both the new and old SIS have issue and eThink is helping us solve these issues. They have stabilized our Moodle services. And are happy to help augment our Moodle platform by installing plugins. Review collected by and hosted on G2.com. Show More Response from Marisa DelBuono of Open LMS [Editedit](https://www.g2.com/survey_responses/open-lms-review-4476428/official_response/edit) Thank you Rob for your review! We are elated with your kind words, and happy to be able to consistently problem solve your organization's LMS! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 11/10/2020 "Consistent, Reliable, Flexible and Friendly" 5/5 What do you like best about Open LMS? We made a major push in 2018 to update our Learning Management System and vendor. After comparing all requirements, we selected Ethink and the totara product. Ethink had the most flexibility and determination to meet all of our needs. After realizing they would have to custom-build an integration for us, it was quickly and effectively done. Since launching with Ethink, we have had a massive improvement in our user experience. The totara system and ethink service team means very rare outage or issue, and a quality product. Love the reporting options and exam stability with totara. Ethink staff are very friendly, prompt, reliable and expert in finding solutions. I was extremely happy with our implementation team. They were quick and understood our requirements thoroughly, as if they were our own. The service team is great too! Fast and friendly, effective service. Review collected by and hosted on G2.com. What do you dislike about Open LMS? No concerns. I echo another reviewer's comment that a phone option would be great for service tickets on occasion. Couldn't be happier with the Ethink package. Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? We had significant exam stability and system stability problems with our previous system, as well as useability issues. Ethink's totara product is very stable, easy for our users and our staff. Reporting and exporting data is a cinch. Our customized integration with the database does exactly what we need and is well-supported by the Ethink team (who built it from scratch!) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 11/17/2020 "eThink is amazing!" 5/5 What do you like best about Open LMS? eThink is a wonderful partner. They assisted us in launching a brand new LMS so quickly in the middle of a global crisis. Moodle Workplace has helped transformed how we approach educating our members. Review collected by and hosted on G2.com. What do you dislike about Open LMS? It's not eThink's fault, but there is a learning curve and we are speeding around it. We have made mistakes but always appreciate the support we receive from eThink as we work through them. Review collected by and hosted on G2.com. Recommendations to others considering Open LMS: eThink is a fantastic partner. We took a chance on eThink and Moodle Workplace as they have no other clients who do business like we do. It has been worth it! Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? We are easily able to track adoption of our programming when using the LMS. It is helping us measure our success in real time. Review collected by and hosted on G2.com. Show More Response from Marisa DelBuono of Open LMS [Editedit](https://www.g2.com/survey_responses/open-lms-review-4475187/official_response/edit) Thank you for your kind words! We're glad we've been able to meet the unique needs of your organization. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 11/17/2020 "eThink is a true partner in helping serve our learning community." 5/5 What do you like best about Open LMS? All of the people we have worked with care about us. They are genuinely interested in helping us provide the best possible experience for our Moodlers. Review collected by and hosted on G2.com. What do you dislike about Open LMS? It was a little daunting at first to lose control of the Site administration side of things, but we can still do everything we need to do and they are very quick to take care of things that only they can do. Review collected by and hosted on G2.com. Recommendations to others considering Open LMS: They are as responsive and helpful as they say they are! Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? eThink provides secure hosting and incredible, cheerful customer service. We love being able to upgrade on our schedule and to have any reasonable plug-in installed quickly and at no cost. We have experienced almost no down-time in two years. Review collected by and hosted on G2.com. Show More Response from Marisa DelBuono of Open LMS [Editedit](https://www.g2.com/survey_responses/open-lms-review-4475158/official_response/edit) Thank you for your feedback! We're pleased to hear eThink has been responsive and helpful in your eLearning endeavors. 5/17/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Enterprise (\> 1000 emp.) 11/17/2020 "Benefits of eThink" 5/5 What do you like best about Open LMS? eThink has been very responsive to our needs. From coordinating our annual upgrades, to the fantastic support team, eThink has helped us stay current with our LMS and also worked with us and Moodle HQ to create our mobile Moodle app. eThink's webinars, newsletters and other communication with us has always proved timely and helpful to the mission of our college to deliver online education to our students, faculty and staff Review collected by and hosted on G2.com. What do you dislike about Open LMS? There is nothing to dislike about eThink Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? We have upped our game with eThink during this pandemic and they have helped us make the pivot from face-to-face and hybrid models to full online courses in the spring of 2020. Review collected by and hosted on G2.com. Show More Response from Marisa DelBuono of Open LMS [Editedit](https://www.g2.com/survey_responses/open-lms-review-4475857/official_response/edit) We're so happy to hear eThink has helped you amplify your eLearning efforts amidst COVID. It's most important to us that teams are equipped with flexible, scalable, and sustainable L&D no matter what challenges come your way. Thanks for being an awesome eThink client! [See how Open LMS improved](https://ethinkeducation.com/blog/ethink-joins-teams-with-open-lms/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MD Marques D. Mid-Market (51-1000 emp.) 12/10/2020 "eThink - superb LMS vendor" 5/5 What do you like best about Open LMS? They are an extremely timely and through support vendor. Their techs are extremely knowledgeable and helpful when troubleshooting issues. They always put the needs of their customers first and it is very obvious in their support energy. Review collected by and hosted on G2.com. What do you dislike about Open LMS? No compliments what-so-ever with this vendor. Review collected by and hosted on G2.com. Recommendations to others considering Open LMS: I would highly recommend eThink LMS! Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? No problems at this time are in progress with this vendor. Review collected by and hosted on G2.com. Show More Response from Marisa DelBuono of Open LMS [Editedit](https://www.g2.com/survey_responses/open-lms-review-4514865/official_response/edit) Hi Marques, Thank you for your review! We're happy to hear our team is able to help troubleshoot and support your LMS timely and thoroughly. Looking forward to continuing to provide our services and supporting your learning goals! [See how Open LMS improved](https://ethinkeducation.com/blog/ethink-joins-teams-with-open-lms/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mike W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike W.") MW Mike W. Manager of Learning Technology Solutions Mid-Market (51-1000 emp.) 3/12/2020 "Decent hosted platform with poor to moderate support" 2.5/5 What do you like best about Open LMS? Blackboard Open has a great feature called the personal learning designer which allows you to automate several actions within Moodle based on events that occur in the course. This tool has been useful for delivering timely messages to students and faculty term after term, and unlocking course activities based on grade received, it has very useful features we've used regularly since first adopting them as a provider. Review collected by and hosted on G2.com. What do you dislike about Open LMS? We've been with Open LMS since 2011 when they were originally Moodlerooms. Over that time, the support from the company degraded significantly. Frequently, issues we were having with the LMS are pushed back to us as something we were doing wrong when we clearly provided evidence otherwise. Cases will frequently go unanswered for multiple days at a time and require me to escalate them to the next level by involving our customer success manager. Blackboard's recent sale of their platform to LTG leaves us hoping that more will be invested in the case of support but that remains to be seen. The final drawback we've had with open LMS is their locked down, hashed system that is shared by multiple users. If you're looking for open access to your data, find another moodle host or expect to pay exorbitant fees to custom code a solution. Review collected by and hosted on G2.com. Recommendations to others considering Open LMS: Blackboard Open has some nice features and is affordable but expect to have very limited access to your data via the system itself. Third oarty integrations are costly but can give you some access. Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? We've been able to serve, develop and manage courses for thousands of students since 2011. Blackboard open is also relatively inexpensive compared to proprietary vendors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 11/16/2020 "Reviewed" 3.5/5 What do you like best about Open LMS? Fast response on support requests. Willingness to hold zoom sessions to work through tricky integrations. Review collected by and hosted on G2.com. What do you dislike about Open LMS? Lack of knowledge when eThink is facing loss of employees and our previous support people no longer work there. Review collected by and hosted on G2.com. What problems is Open LMS solving and how is that benefiting you? Better management of new course creation and easier start up for new faculty members wanting to use Moodle. Review collected by and hosted on G2.com. Show More Response from Marisa DelBuono of Open LMS [Editedit](https://www.g2.com/survey_responses/open-lms-review-4473078/official_response/edit) Thank you for your review! We're happy our support team is able to quickly respond to your inquiries. If you have any additional questions regarding your Client Care Analyst, please send us an email at support@ethinkeducation.com. We'd love to hear from you! 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