The two biggest advantages when using Leapwork are at first the ease of use and low threshold of understanding of the way the automation scripts are build in a logic, abstract, but still user-friendly way, and secondly the superb way of thinking and work as a joint team of the Leapwork Support Team. Review collected by and hosted on G2.com.

What I could consider as still a downside of Leapwork is that fact that it still isn't being used by enough companies and customers due to its rekatively high starting cost. A bigger user community and common knowledge center would be interesting and beneficial for all users. Review collected by and hosted on G2.com.

I like how easy Leapwork is to use and how it's easy for people with no coding experience to use it Review collected by and hosted on G2.com.

The debugging of automations could be a bit easier to use Review collected by and hosted on G2.com.

I went from being a tester of 20+ years testing experience by no experience in automation (although I had dipped my toe in some Selenium learning, but never had opportunity to apply) , to now, after a year of using Leapwork on an Oracle product, and also D365 products, am confident and relatively advanced in my ability to automate, lead in automation through Leapwork, and troubleshoot / debug tests made in Leapwork.

I was astounded at how quickly it was possible for my team with no experience to start creating successful and useful flows in Leapwork, and as we progressed in our knowledge and understanding, finding how feature rich Leapwork is, and even now have only scratched the surface of what is possible.

Customer support has been great, and our AD has been good to deal with and very proactive.

I have also been impressed with their helpdesk support which is usually quick and responsive. Review collected by and hosted on G2.com.

As with any tool, there are always things that we wish it would do. Our team, especially those that have experience with coded automation frameworks, get frustrated with Leapwork Debugging and understanding what it is doing sometimes (as they can't see the code behind each Block in Leapwork).

Also as with any automation tool, it will perform poorly if the automation framework is not correctly planned - this isn't a fault with the system, it is a fault with implementation. But people looking to implement should realise this isn't a panacea for all testing problems and good automation strategy, practices, and discipline are still vital.

Also, we have found limited value in testing Integrations with this, it may not be the tool for that type of testing, but also, we haven't tried hard. Review collected by and hosted on G2.com.

I am a user of Leapwork automation and testing for the past 1 year and I can say, it seriously transformed the way we do our work. It helps us to automate a lot of manual boring work and also to use in our main systems regress testing. The no code approach made it so much easier to build and the flow chart look make its easier for anyone to follow the flows. The Customer support is great. Very friendly, fast response and approachable. Review collected by and hosted on G2.com.

So far I love working with leapwork. So no dislike. Review collected by and hosted on G2.com.

Getting up and running with Leapwork is extremely easy. It is able to address a wide range of testing scenarious. The product is very well thought making great use of technics like colour coding to enhance useabilty and abstract complexity. I love that its native plugin is much faster than selenium

Its fully featured and able to address almost every automation situation without any requiring code. It's visual encapsulation of programatic blocks makes addressing complex automation challeges far easier with a wider scope. In some respects it like a Lego solution for software automation.

It has a wide variety of integration with main stream business software such as Azure Dev Ops and Office. Leapwork is very tester oriented so it maps well to knowledge of users familiar with testing methodology. This also supports users with a devops and coding background organise testing and develop strategies approreately.

Implimentation is robust and and straightforward. Leapwork is highly scaleable for many users.

Customer support is excellent. Problems are nearly always resolved directly via chat or with in 24hours. Excellent owner ship of complex issues when they arise.

Leapwork is a go to daily tool for a test team which needs to automate. I like that the company has continued to the automation landscape like use of AI and Mobile testing while maintaining a consistent UI. Review collected by and hosted on G2.com.

The biggest downside is its easy of adoption! Just like lego there is a range of sophistication. This can easily lead businesses to underestimate the inherent challenge of automated testing and trying to run before they can walk. Especially for complex products with many stake holders such as D365. Leapwork is very powerful tool, yet still relies on good business planning and through knowledge testing best practice.

Some areas that would benfit from futher attention: Defaulting to the largest screen resolution for test recording can be frustrating during development if Dual screen resolution is miss matched. Tools for manging developement of long complex automated tests exceeding 5 mins could be enhanced. ie allowing sections of tests to be visually segregated (colapsed and expanded as well as being selected for execution as an IDE would allow. The log window shrinks too much when the test review window is expanded. It would be better if the test review window or Log windows were able to exist in their own window.

It would be helpful if Leapwork reported clearly on host infrastructure performance over time out of the box. Ideally Leapwork is hosted in a stable well managed infrastructure. Review collected by and hosted on G2.com.

Leapwork has changed the way our team handles automation in our retail environment, giving us both reliability and flexibility. The visual interface is intuitive, so building workflows is not only efficient but also really fun—and, to be honest, a bit addictive at times! I personally forget about the time alot while working with Leapwork.

We dont use Leapwork only for test cases, but also for automating certain recurring production tasks.

Overall the implementation and integration was easy with the available documentation and implementation support of Leapwork.

We had some minor issues, but customer support was able to help quickly and guide us in the right direction.

Working with Leapwork is part of our daily routine and workload. Review collected by and hosted on G2.com.

Honestly, there is not much to dislike about Leapwork. If anything, it’s so engaging that you might find yourself spending more time than planned building workflows because it’s just that enjoyable! Review collected by and hosted on G2.com.

Ease of use

Good evidence capturing

Good reporting

JIRA Integration Review collected by and hosted on G2.com.

Occasional crashes when trying to build new elements Review collected by and hosted on G2.com.

I like the vesritility of the product, and the continusly development. The ease of use is very intuitive, to a point where a 30min crash course is enough to get people started. Review collected by and hosted on G2.com.

The rather limited configuration options as administrator.

The fact that passwords send via API is written in plain text in the log file. Review collected by and hosted on G2.com.

Easy to use and many possibilities to optimize the flows.

Leapwork allows the creation of reusable sub-flows and blocks, promoting efficiency and consistency across test cases.

Desktop applications are also supported. Review collected by and hosted on G2.com.

Sometimes high maintenance costs and long flow runtimes.

The reporting options could be more extensive. Review collected by and hosted on G2.com.

Ease of use, dedicated building blocks for web/desktop/SAP testing, good support and guidance from Leapwork, possibility of creating re-usable subflows, possibility of API integration Review collected by and hosted on G2.com.

sometimes inconstant in execution, less compatible with data driven testing Review collected by and hosted on G2.com.