Leapwork has improve our testing quality and the support is top notch. Review collected by and hosted on G2.com.

The on-prem version is not very robust. But the support team has been available to help resolve the issue Review collected by and hosted on G2.com.

I like the overall experience of cerating an automated test. It is very easy when you get the hang of it. The work done together with Professional services made a huge impact on the amount of automated tests we got done. Review collected by and hosted on G2.com.

O do not dislike anything about Leapwork. The follow up by Leapwork has been extremely good Review collected by and hosted on G2.com.

The visualization and simplicity is an absolute dream. Integration is super simple and easy to implement. Questions are answered promptly and often with short appointments. Review collected by and hosted on G2.com.

Backups unfortunately still need to be performed manually. Review collected by and hosted on G2.com.

I'm a QA manager, and my team has been utilizing Leapwork for four years. None of my QA testers had experience with automation before purchasing this product. Through the helpful tutorials provided by Leapwork my team quickly learned how to automate both windows and web apps with a minimal learning curve. This has been a game changer for a small QA team to be able to automate apps and alleviate the need to test every function manually. I would have to say though that were Leapwork also stands out is its technical support team. They are not only super fast to respond via a simple chat, but their knowledge of the system is amazing. Even after a call is complete, they will send you a knowledge base article or video link to further assist you in the area you were discussing. Review collected by and hosted on G2.com.

The only thing I believe this product might be missing is the ability to add security to folders so that if you have multiple teams utilizing the product, one team can't overwrite another team's code. Review collected by and hosted on G2.com.

Tool has a lot of capabilities, works well with different platforms within my organization and it absolutely requires no coding experience. We used this of End to End testing and handles all the integration cases very well. I was amazed with its capabilities to switch between multiple application within a flow with much ease. The framework and flows created are very robust and requires minimal maintenance effort Review collected by and hosted on G2.com.

Could have better and more user friendly Canavas to design flos Review collected by and hosted on G2.com.

The structure with sub-flows which makes it very easy to maintain the test repository despite a rapidly evolving and changing UI. The Studio application itself is very easy to navigate and a lot of help is provided while implementing tests. Review collected by and hosted on G2.com.

Not very cost-efficient for scaling compared to other tools (i.e. charge per agent) Review collected by and hosted on G2.com.

What I like about the leapwork is how logical it is. It can automate or test web or desktop application purely by building blocks and connecting them by creating a flow. I love that there are many ways to go around for creating flow or we can reuse created blocks as a subflow. I love how its work with number of options to run the an agent. Its easy to start using, easy to get support in working and easy to modify flow when there are some changes to subject of flow. They provide training with our package and it was immensely helpful. Review collected by and hosted on G2.com.

Its easy to start but there's a bit of learning curve in understanding how to use strategy for creating subflows and making them reusable. Review collected by and hosted on G2.com.

Highly customizable test flows that can be run on multiple schedules with dynamic variables. The ability to run JavaScript code helped me capture web elements in high precision and therefore enable me to run tests with high accuracy. Review collected by and hosted on G2.com.

Studio is only accessible by desktop app. I would like to be able to have an easier way to quickly login to, perhaps a browser version of leapwork studio so that I can see the logs of the automated runs in a user-friendly interface, that is also supported for mobile view. Review collected by and hosted on G2.com.

It's capabilities, ease of use, it's easy to on-board new staff, its speed in updating flows in case of changes, its SSO support and great customer support. Review collected by and hosted on G2.com.

Support chat doesn't support screensharing. Review collected by and hosted on G2.com.

Easy to use and modularity, implementation Review collected by and hosted on G2.com.

Less flexible compared to open source tools. Review collected by and hosted on G2.com.