Sia G.
SG
Sia G.
QA Chapter Lead
Small-Business (50 or fewer emp.)
"Quick and Easy automation regression test"
4.5/5
What do you like best about Leapwork?

Flexibility of the tool. It is very easy to learn for non technical testers, and you will have a test suite up and running in no time, and the AI blocks are great to work with.

Customer service is quick to respond and Leapwork as a supplier is very flexible to work with. I like having that type of relationship with a vendor. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

I miss some integration with the reports and dashboards to DevOps. Since we use Leapwork in the DevOps pipeline, I would like it to be easier for the developers to view the reportings, without having a Leapwork account. You can fetch a video with a powershell script and postman, but something more accessable and easier would be hugely beneficial. Review collected by and hosted on G2.com.

Nicolas A.
NA
Nicolas A.
Testing and Product Team Manager
Small-Business (50 or fewer emp.)
"A good product but not only ..."
5/5
What do you like best about Leapwork?

Leapwork is a wonderfull product, easy to use even for non tech people of my team. It's easy to create first flows on web automation and for the most compliquated ones we can count on Leapwork team and an amazing source of information on knowledge base or learning center. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

This is not a question about Leapwork but more the time spent on it. It is important to put the right amount of time on it to have flows as close as possible of users manners and products evolutions. Review collected by and hosted on G2.com.

Kyle S.
KS
Kyle S.
Vice President Of Development
Mid-Market (51-1000 emp.)
"Automation that helps development teams reach the next level"
5/5
What do you like best about Leapwork?

The ease of configurability has allowed us to scale the solution in a way that is efficient and doesn't require extensive development background to do it. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

Overally, we didn't really have any downsides. The designer can get a bit cumbersome in extremely complex environments but overall the experience has been great. Review collected by and hosted on G2.com.

Daniel I.
DI
Daniel I.
Director
Mid-Market (51-1000 emp.)
"Wow!"
5/5
What do you like best about Leapwork?

So, I am 2 weeks into using Leapwork for automating the various systems I test here at e.surv.

My initial thought on the product is just "Wow!"

The speed at which users can create automated test cases by designing flows without code is phenomenal.

It's great fun to use and I would certainly recommend to other testers, business analysts etc

Thank you to the guys at Leapwork for designing such a great product

The support you receive is brilliant, the option for a Teams call with screen share to talk you through and educate you on how to achieve what it is you're trying to do. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

The installation was a bit tricky if you don't know what you're doing.

On the face of things, after knowing what to do, it isn't that difficult.

I think this should be provided as a service over a Teams call with both companies IT departments Review collected by and hosted on G2.com.

SO
Stefan O.
Business Analyst
Mid-Market (51-1000 emp.)
"Good Software to simplify automatic testing"
4/5
What do you like best about Leapwork?

Logical approach of utilizing the building blocks making automated SW testing something everyone can do. The building blocks for the flows are vast and cover many features. By using the subflows, work can be reused multiple times, making it easy to build flows from a certain start point. Fantastic support and dedicated customer success managers Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

Certain features are missing, for example, swiping functionality representing cell phone usage. The same for if flows are added to a flow they are not added directly to run lists if they are saved in the same folder where the run lists points towards. Review collected by and hosted on G2.com.

Paul C.
PC
Paul C.
Senior QA
Enterprise (> 1000 emp.)
"A great, reliable and consistent Codeless Automation tool"
4.5/5
What do you like best about Leapwork?

The ease of use, the speed an automation can be built, and the consistency of the produced automations, all of which contribute to the ROI.

The tool is very eary to pick up and learn, it removes most of the technology framework from the stack and allows you to implement automations quicker. With this in mind we're able to jump onto a new project or technology and be up and running within hours rather than days, we can re-use elements from other projects and implement them easily into new projects without that aforementioned set up time.

When running tests having a video and full logging is invaluable and the recent addition of subtitles has been great for those occasions when the key framed video matched to log entries isn't giving you the full picture. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

As with all software there are occasional bugs, but generally on the whole they are minor. As of a few release ago the way automations are structured has changed, it involves a further step to edit a sub-flow, this can become tiresome when there are multiple nested sub-flows, or if you wanted to just copy a bit of text elsewhere. I understand why it's implemented, it's just a change or hurdle in the way we're used to using the software. Review collected by and hosted on G2.com.

KF
Kellie F.
Director of Operations & Technology
Small-Business (50 or fewer emp.)
"Fantastic Automation Tool"
5/5
What do you like best about Leapwork?

Leapwork is a robust tool that we use for automation. The building blocks are intuitive and easy to use. Leapwork also has an extremely helpful documentation library. The debugging features are also extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

Leapwork has vastly has improved our operations and workflow. It saves valuable FTE time and is well worth the cost. Review collected by and hosted on G2.com.

Jens-Christian H.
JH
Jens-Christian H.
Software Tester
Enterprise (> 1000 emp.)
"Superb product"
5/5
What do you like best about Leapwork?

It's slick and easy to use, it's modern, it cut corners that make other similar products more cumbersome to use, and the built-in C# editor makes it easy to develop and test specialized functions. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

I miss the ability to apply read-only user rights to individual folders and library sub-flows. Review collected by and hosted on G2.com.

CO
Christoffer O.
Business Analyst
Mid-Market (51-1000 emp.)
"Good and easy software"
4/5
What do you like best about Leapwork?

Didn't take long to learn and creating a test case does not too much time, due to no-coding. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

Some of the updates have issues, which shows a lack of proper QA before the update is released. Review collected by and hosted on G2.com.

Jerry I.
JI
Jerry I.
Team Lead
Mid-Market (51-1000 emp.)
"Jerry's 2 years experience in LEAPWORK"
4.5/5
What do you like best about Leapwork?

No code automation and the simple way of scriptwriting. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

We do not have a customized report which should cover in a licensed version. Review collected by and hosted on G2.com.