Alfred N.
AN
Alfred N.
Product Manager
Enterprise (> 1000 emp.)
"Intuitive UI and Helpful Peer Reviews with Smart Google Calendar Integration"
5/5
What do you like best about Leapsome?

1. Setting expectations with my reporting manager: With the integration with Google Calendar, it becomes much easier to plan and discuss the topics that are necessary for the work, as well as for my personal development.

2. Year-end review: The peer nomination process is clearly helpful because it lets me get inputs from different people I have actually worked with, which adds more value to the overall year-end review process.

What works: The UI is very intuitive. I have never been in a situation where I don’t understand what’s being asked or what my next steps are. The AI refine feature while writing peer reviews is also very useful, because we always need to maintain decorum when reviewing someone. The tone suggestions help avoid miscommunication and misunderstandings.

What can be improved: Since Google Calendar is already integrated, it would be even better to integrate with Gemini notes as well, so key points can be added automatically and progress can be tracked. This would add more value for both the employee and the manager. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

The process certainly brings more value to the overall system. However, there is too much manual work involved in adding points and data, and in following up on tasks through to completion. If we integrate with Gemini notes, it would solve most of that manual effort and add great value to the product. Review collected by and hosted on G2.com.

Ester Rani C.
EC
Ester Rani C.
System Engineer
Enterprise (> 1000 emp.)
"Streamlined Goal Tracking and Performance Reviews in One Place"
5/5
What do you like best about Leapsome?

What I like best about Leapsome is its intuitive user interface and the way it brings performance reviews, goal tracking, feedback, and learning into a single platform. The review and goal-setting workflows are easy to manage, which helps improve transparency and alignment across teams.

The platform performs reliably, integrates well with existing tools, and provides useful insights that help managers and employees track progress more effectively. The onboarding experience was straightforward, and the support team has been responsive when needed.

Overall, Leapsome helps streamline performance management and employee development while reducing administrative effort, delivering good value for the investment and its AI intelligence. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

While Leapsome is generally easy to use, some advanced configuration options and reporting features can take time to learn, especially for new administrators. There is also room for improvement in dashboard customization and flexibility for more complex organizational requirements. However, these have been relatively minor compared to the overall benefits of the platform. Review collected by and hosted on G2.com.

A F.
AF
A F.
Full Stack Engineer
Mid-Market (51-1000 emp.)
"Simple, User-Friendly Platform for Reviews, Goals, and Feedback"
5/5
What do you like best about Leapsome?

What I like best about Leapsome is how simple and user-friendly it is. The interface is clean and easy to navigate, making it straightforward to complete performance reviews, track goals, and access feedback. Everything is organized clearly, so I can quickly find what I need without spending a lot of time learning the platform or searching through menus. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

There isn't much I dislike about Leapsome overall. As an employee, I occasionally find that some sections require a few extra clicks to get to the information I'm looking for. It would be nice if certain tasks, such as reviewing goals or accessing feedback, were a little quicker to navigate. Other than that, the platform is easy to use and works well for its purpose. Review collected by and hosted on G2.com.

Rohini P.
RP
Rohini P.
senior backend engineer
Enterprise (> 1000 emp.)
"Streamlined Performance & Feedback Process"
5/5
What do you like best about Leapsome?

I like that Leapsome brings performance management and feedback into a single platform, and that it makes it easy to document achievements throughout the review cycle. The structured review templates help ensure the feedback stays meaningful and consistent, and I also appreciate the clean, straightforward interface. Overall, it really helps us work on our goals and track progress during both the mid-year and year-end reviews. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

Adding quick links and clearer visual indicators would really help. I also think separating pending actions for myself versus my peers into separate windows would improve the overall experience. Review collected by and hosted on G2.com.

Jelena K.
JK
Jelena K.
Head of People & Culture
Small-Business (50 or fewer emp.)
"Intuitive, Highly Customizable Performance Management with Excellent Onboarding"
5/5
What do you like best about Leapsome?

We’ve had a really positive experience using Leapsome for performance management. From an admin perspective, the platform is very intuitive and easy to manage, even for more complex processes. At the same time, the user experience is simple and clear, so adoption across the team happened naturally and without additional overhead or extensive training.

One of the biggest strengths for us is the level of customization available. As administrators, we have a lot of flexibility when it comes to setting up processes, defining access levels, and managing visibility across different parts of the platform, which makes it easy to adapt Leapsome to our internal needs and workflows.

Another standout aspect is the quality of the onboarding and learning materials. The resources are thoughtfully structured, easy to follow, and genuinely helpful both during implementation and for ongoing platform usage. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

At this stage, we’re still running our first cycle with Leapsome, so it feels a bit early to point out any major drawbacks or systemic improvements. So far, the experience has been very positive overall. Any feedback we currently have would mostly fall into the category of smaller product improvements or feature refinements rather than anything fundamentally missing or problematic. Review collected by and hosted on G2.com.

Gibson C.
GC
Gibson C.
Senior Product Support Engineer
Enterprise (> 1000 emp.)
"Premium People Enablement Platform with Clean UI, Solid Integrations, and Stellar Support"
5/5
What do you like best about Leapsome?

Leapsome is a premium people enablement platform that feels worth its price tag. The UI is clean and easy to navigate, performance stays reliable even at scale, and the integrations with tools like Slack and BambooHR are solid. Onboarding and customer support are real highlights as well, thanks to dedicated CSMs and consistently fast response times. The AI features are already proving useful, especially the feedback-writing assistant, and they continue to get stronger over time. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

None so far! Loving this product so far! Review collected by and hosted on G2.com.

Jordan W.
JW
Jordan W.
Head of People and Culture
Small-Business (50 or fewer emp.)
"Streamlined UX and Dream Onboarding with Fantastic Value"
5/5
What do you like best about Leapsome?

I love that there is so much functionality from a head of people perspective but the UX is so streamlined, simple and easy to use for those that do not need the whole platform. Onboarding is a dream, it takes care of a lot of the legwork required from me to ensure new starters have the best onboarding experience with none of the hassle. The pricing is fantastic value for money - even in man hours saved! Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

I find that 'Leapy' is misinformed about the platform and as an AI tool, it really doesn't provide the answers I need. More training is required if it is to be a genuine helpful AI assistant. Review collected by and hosted on G2.com.

Ibrahim A.
IA
Ibrahim A.
Talent Partner
Mid-Market (51-1000 emp.)
"Leapsome Streamlined Our Performance Management with Intuitive, All-in-One Tools"
5/5
What do you like best about Leapsome?

Leapsome has completely streamlined how our organization handles performance management. The continuous feedback tools and 1:1 meeting templates make it so easy to keep development conversations going year-round instead of just during annual reviews. Setting and tracking OKRs directly in the platform has significantly improved visibility into team goals, and the engagement surveys give us real, actionable insight into how people are feeling. The interface is intuitive, onboarding was fast, and the customer support team has been responsive whenever we had questions. It's become an essential part of our people operations workflow. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

Honestly there isn't much to complain about. The only minor nitpick is that with so many features and customization options, it can take a little while for new admins to discover every setting available. A more guided setup wizard for first-time configuration would be a nice touch, but it hasn't gotten in the way of us getting real value from the platform quickly. Review collected by and hosted on G2.com.

Abhinav G.
AG
Abhinav G.
Backend Engineer
Enterprise (> 1000 emp.)
"Structured Feedback and Goals in One Place for Better Performance Conversations"
5/5
What do you like best about Leapsome?

Leapsome makes it easy to provide structured feedback and recognize team members’ contributions. Having goals, reviews, and feedback in one place helps track progress, encourages continuous improvement, and supports more meaningful performance conversations. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

The review process can sometimes feel repetitive, particularly when completing feedback for multiple team members. Streamlining similar questions and reducing duplication would make the experience more efficient and user-friendly. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Leapsome Unifies Performance and Engagement Insights in One Intuitive Platform"
5/5
What do you like best about Leapsome?

What stands out most is how Leapsome brings performance management, engagement surveys, and 1:1s into one connected platform instead of scattered spreadsheets and tools. The continuous feedback and check-in features make it easy to stay aligned with my team throughout the quarter rather than just during formal review cycles. The interface is clean and intuitive, so adoption across the team was quick with minimal training.On top of that, the analytics and engagement survey insights give managers real, actionable data instead of just gut feelings about team morale. Review collected by and hosted on G2.com.

What do you dislike about Leapsome?

The sheer number of features can feel overwhelming at first, and new users sometimes need a bit of hand-holding to find their way around all the modules. Some of the customization options, like tweaking review templates or survey question logic, aren't always as flexible as I'd like without reaching out to support Review collected by and hosted on G2.com.