Leaping AI impressed me with its near-human voice quality and quick deployment. The no-code interface made it easy to set up voice workflows, and the accuracy in understanding customer queries was excellent. Support is responsive and actually helpful, which made onboarding seamless. Review collected by and hosted on G2.com.

Some advanced customization options require reaching out to support instead of doing it directly in the dashboard. Also, pricing tiers could be more transparent upfront. Review collected by and hosted on G2.com.

Very very fast Service! Real really competent Team! Review collected by and hosted on G2.com.

Nothing really Major! But generally they very welcome Feedback! Review collected by and hosted on G2.com.

Super intuitive for me as a non-technical user to set up voice AI agents quickly. After deployment, they helped us up to 70% of repetitive customer service phone calls. The Leaping AI team is extremely responsive and I would recommend the software to anyone Review collected by and hosted on G2.com.

The software is geared towards non-technical users. At times, I wish they also offer more dev tools Review collected by and hosted on G2.com.

The drag-and-drop builder let us launch a natural-sounding agent in days, and it now handles thousands of concurrent calls with near-zero latency while their support team turns requests around in hours. Review collected by and hosted on G2.com.

Needs built-in Japanese language support Review collected by and hosted on G2.com.

The biggest barrier for adopting AI agents in my business has been reliability - and Leaping's evals are best on the market, by far. They can effectively handle 10s of thousands of daily calls. Agents learn from their mistakes really well. Review collected by and hosted on G2.com.

Platform has some bugs, UI imperfections. Review collected by and hosted on G2.com.

My first time using voice agents and the experience was incredibly easy with no prior knowledge.

Extremely user friendly for people new to the space and want to leverage AI voice agents. Review collected by and hosted on G2.com.

Nothing, my experience has been great so far. Review collected by and hosted on G2.com.

Reliability! They implemented their voice agents that now handle the majority of our customer service calls. The setup was fast & the integration seamless Review collected by and hosted on G2.com.

They occasionally struggle with very domain-specific jargon or unusual customer phrasing Review collected by and hosted on G2.com.

We've been using Leaping AI for incoming calls since this month. As a small team running customer support is very challenging for us, especially incoming calls. We use leaping Ai for our first level support. So far the experience is very great - we are impressed how natural the voice ai feels. Review collected by and hosted on G2.com.

We haven't had any major issue yet. The team had been very responsive so far and actively asked for feedback. Review collected by and hosted on G2.com.

The team is customer and product obsessed. They've built one of the first self improving voice AI agents across industries. Review collected by and hosted on G2.com.

None at the moment, they move fast, and we want to stay close to them. Review collected by and hosted on G2.com.

Regarding how natural the voice sounds, I think Leaping AI has the best voice agent in the market. It understands nuances really well and responds quickly without sounding robotic. Review collected by and hosted on G2.com.

Honestly, there’s very little to dislike. Review collected by and hosted on G2.com.