--- title: LEAP Reviews meta\_title: 'LEAP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 40 reviews by the users' company size, role or industry to find out how LEAP works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 40 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- ### LEAP Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **flexible document management** that enhances integration and access to essential client files anywhere. [(7 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257309&qs=pros-and-cons#reviews) Users value the **ease of use** of LEAP, appreciating its all-in-one functionality for business operations. [(7 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257163&qs=pros-and-cons#reviews) Users value the **centralized client management** features of LEAP, significantly enhancing operational efficiency for law firms. [(4 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2471328&qs=pros-and-cons#reviews) Users appreciate the **secure document sharing** capabilities of LEAP, enhancing collaboration within their legal practices. [(4 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257240&qs=pros-and-cons#reviews) Users appreciate the **excellent communication support** of LEAP, enhancing collaboration and client service efficiency. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257419&qs=pros-and-cons#reviews) Users report **poor customer support** with LEAP, highlighting unhelpfulness and rigidity in their assistance. [(4 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257232&qs=pros-and-cons#reviews) Users face **billing issues** with Leap, struggling to simplify the process and manage multiple matters efficiently. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257214&qs=pros-and-cons#reviews) Users face a **difficult setup** with LEAP, finding the installation process and integration frustrating and time-consuming. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257358&qs=pros-and-cons#reviews) Users find LEAP's **difficult training** process challenging, requiring significant time and effort to learn the system effectively. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257437&qs=pros-and-cons#reviews) Users find Leap to be **expensive** and cumbersome, causing delays and inefficiencies in their workflows. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2373779&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of LEAP ##### 1. Document Management Users appreciate the **flexible document management** that enhances integration and access to essential client files anywhere. [ See 7 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257309&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony D.") AD Anthony D. Small-Business (50 or fewer emp.) 5.0/5 "The time & billing features are excellent and the document management feature is excellent." What do you like about LEAP? Document management and connections to other software like Word, Outlook, Adobe. BM Bill M. Small-Business (50 or fewer emp.) 5.0/5 "Changes happen very quickly. Customer service is excellent. The onboarding process is the best." What do you like about LEAP? Person help, document assembly, easy of use, clean interface. ##### 2. Ease of Use Users value the **ease of use** of LEAP, appreciating its all-in-one functionality for business operations. [ See 7 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257163&qs=pros-and-cons#reviews) See Related User Reviews ![Shari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shari C.") SC Shari C. Small-Business (50 or fewer emp.) 3.0/5 "LEAP software for a mediation practice" What do you like about LEAP? The online tutorials and videos plus the assistance of an in-person representative to help me navigate the system and problem solve. In the future I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Made the switch from PCLaw to LEAP" What do you like about LEAP? I like that we can email invoices to clients easily. Correcting invoices is a breeze compared to PCLaw, which saves time. Reports can be very detail ##### 3. Accounting Management Users value the **centralized client management** features of LEAP, significantly enhancing operational efficiency for law firms. [ See 4 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2471328&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.0/5 "LEAP is good - but has some issues!!" What do you like about LEAP? LEAP is comprehensive in that it provides solid document management, accounting functionality (that is Law Society trusted), precedents, reporting etc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Law Firm Solution" What do you like about LEAP? Managing a client's information, documents, emails and legal accounting all from one location is a great way to streamline a firm's efficiency. In doi ##### 4. Document Sharing Users appreciate the **secure document sharing** capabilities of LEAP, enhancing collaboration within their legal practices. [ See 4 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257240&qs=pros-and-cons#reviews) See Related User Reviews ![Shari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shari C.") SC Shari C. Small-Business (50 or fewer emp.) 3.0/5 "LEAP software for a mediation practice" What do you like about LEAP? The online tutorials and videos plus the assistance of an in-person representative to help me navigate the system and problem solve. In the future I BM Bill M. Small-Business (50 or fewer emp.) 5.0/5 "Changes happen very quickly. Customer service is excellent. The onboarding process is the best." What do you like about LEAP? Person help, document assembly, easy of use, clean interface. ##### 5. Communication Users appreciate the **excellent communication support** of LEAP, enhancing collaboration and client service efficiency. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257419&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Made the switch from PCLaw to LEAP" What do you like about LEAP? I like that we can email invoices to clients easily. Correcting invoices is a breeze compared to PCLaw, which saves time. Reports can be very detail ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Kait Gray" What do you like about LEAP? I have been using LEAP for about 8 months. Kait Gray is great with document automation. Our production of materials have increased dramatically. Kai ### 5 Cons or Disadvantages of LEAP ##### 1. Poor Customer Support Users report **poor customer support** with LEAP, highlighting unhelpfulness and rigidity in their assistance. [ See 4 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257232&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Made the switch from PCLaw to LEAP" What do you dislike about LEAP? Conflict checks are subpar compared to PCLaw, special fees - can't select more than one at a time (each are individually selected), late fee invoices ##### 2. Billing Issues Users face **billing issues** with Leap, struggling to simplify the process and manage multiple matters efficiently. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257214&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Anthony D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony D.") AD Anthony D. Small-Business (50 or fewer emp.) 5.0/5 "The time & billing features are excellent and the document management feature is excellent." What do you dislike about LEAP? I cannot bill multiple matters for one client on the same bill. ##### 3. Difficult Setup Users face a **difficult setup** with LEAP, finding the installation process and integration frustrating and time-consuming. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257358&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Shari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shari C.") SC Shari C. Small-Business (50 or fewer emp.) 3.0/5 "LEAP software for a mediation practice" What do you dislike about LEAP? The software is designed for a traditional legal practice. I primarily handle private mediations. I have found the software set-up, e.g. creating ca ##### 4. Difficult Training Users find LEAP's **difficult training** process challenging, requiring significant time and effort to learn the system effectively. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257437&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Made the switch from PCLaw to LEAP" What do you dislike about LEAP? Conflict checks are subpar compared to PCLaw, special fees - can't select more than one at a time (each are individually selected), late fee invoices ##### 5. Expensive Users find Leap to be **expensive** and cumbersome, causing delays and inefficiencies in their workflows. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2373779&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.0/5 "LEAP is good - but has some issues!!" What do you dislike about LEAP? LEAP is rigid, help staff are not helpful, often causes shut downs on system and it is very expensive ## Top-Rated Alternatives [ ![Clio Manage](https://images.g2crowd.com/uploads/product/hd_favicon/2475803944d6946c3c68bd9a898e1d2e/clio-clio-manage.svg "Clio Manage") Clio Manage 4.6/5(997) ](https://www.g2.com/products/clio-clio-manage/reviews) [ ![Smokeball](https://images.g2crowd.com/uploads/product/hd_favicon/f16947056a8460c9f3d536838472e2e1/smokeball.svg "Smokeball") Smokeball 4.7/5(385) ](https://www.g2.com/products/smokeball/reviews) [ ![PCLaw®](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_22750d07e789b61119105956bbf50f57/lexisnexis-pclaw.jpeg "PCLaw®") PCLaw® 3.4/5(50) ](https://www.g2.com/products/lexisnexis-pclaw/reviews) [ View All Alternatives ](https://www.g2.com/products/leap/competitors/alternatives) ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/23/2020 "Leap" 5/5 What do you like best about LEAP? I have been using LEAP for over 3 years, and found it to let me work where ever my computer is. Also, it has most real estate forms and letters, and able to make my own documents that save me time. It also has made my practice less need for paper. Having a scanner is necessary to upload your documents but once you do they are easy to fund and there is no extra charges for the amount of documents you have. Overall it has substantially improved my practice. Review collected by and hosted on G2.com. What do you dislike about LEAP? the time it takes for tech service to respond. Review collected by and hosted on G2.com. Recommendations to others considering LEAP: Great Tool Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? It has helped me keep track of documents Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-4313588/official_response/edit) Thank you for your review of LEAP Legal Software. We greatly appreciate your feedback, and we are glad to hear that your firm is benefiting from LEAP’s centralized database, remote accessibility, and document automation features with a growing list of available court forms for pre-configured matter types. You can quickly get in touch with our LEAP Support team via online chat, on LEAP Help Center, with an average 13-second respond time. You may also connect with a dedicated Practice Management Advisor by emailing pma@leap.us. At LEAP, we are committed to helping law firms save time and make more money and we look forward to continuing our efforts to make LEAP a valuable asset for your law firm. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PA Pierre A. Small-Business (50 or fewer emp.) 7/23/2020 "Great Customer Service for an all inclusive office management software" 5/5 What do you like best about LEAP? when you ask for something to change to fit your practice it gets done. They serve their customers well. Review collected by and hosted on G2.com. What do you dislike about LEAP? there is nothing to dislike because they cater to your need Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? I am a general practitioner. As I work with different fields of law, I had a different software for each. Now I replace at least 3 of them so far with LEAP and I I am still working to include 2 more. I save some good money and the headache of jumping around from software. All my clients are in one software and I do my accounting for business and trust right in there. Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-4313469/official_response/edit) Thank you for your review of LEAP Legal Software. We are glad to hear that LEAP is everything you need to run your law firm. Our Practice Management Advisors and LEAP Support team pride themselves on providing world-class assistance and greatly appreciate your feedback. At LEAP, we are committed to helping law firms save time and make more money and we are happy that LEAP has allowed your law firm to do just that. We look forward to continuing our efforts in making LEAP a valuable asset for your law firm! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AD Anthony D. Small-Business (50 or fewer emp.) 7/23/2020 "Best thing to happen for my practice" 5/5 What do you like best about LEAP? Effective for drafting and indexing all sorts of documents, letters & pleadings necessary for my practice. Review collected by and hosted on G2.com. What do you dislike about LEAP? I would like a more streamlined process for the indexing of the voluminous amounts of electronic communications received and sent for each file. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? I am capturing more billable time, plain and simple! Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-4313486/official_response/edit) Thank you for your review of LEAP Legal Software. We greatly appreciate your feedback, and we are glad to hear that your firm is benefiting from LEAP’s time recording and document automation features. We pride ourselves on providing attorneys with the ability to automate document management with a growing list of court forms and pre-configured matter types. Did you know that BundlePro exclusively integrates with LEAP and allows attorneys to create professional PDF bundles and packets? Please contact a Practice Management Advisor to learn more about BundlePro by emailing pma@leap.us. At LEAP, we are committed to helping law firms save time and make more money and we are happy that LEAP has been a valuable asset to your firm! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 5/26/2020 "Very unhappy with Leap experience" 0/5 What do you like best about LEAP? Helpful for recording time/WIP and storing electronic files for clients. Review collected by and hosted on G2.com. What do you dislike about LEAP? Where do I start? I am extremely unhappy with the service I have received from Leap since I decided to wind up my practice. Leap could not care less about me as a person, they just want their money and will lie to get it. They also could not care less with assisting me to retrieve and store my documents/electronic files after my three year contract expires. They appear to expect me to keep paying through the nose for Leap for the next 7 years so I can comply with my obligations to keep files. I do not recommend this dishonest, greedy company at all. Review collected by and hosted on G2.com. Recommendations to others considering LEAP: Don't do it. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? Leap have not assisted me in any way to solve my problems with their system. Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-4239718/official_response/edit) We are sorry to hear that you have not had a good experience with us, so far. We do appreciate your feedback and one of our Practice Management Advisors would like to speak with you to make sure your firm is utilizing our software efficiently. Please email pma@leap.us so we can set up a convenient time to speak with you. We look forward to providing your firm with support and training resources to improve your practice. In the meantime, please download our Remote Training Catalog here: https://bit.ly/2OhdXwO. We look forward to speaking with you soon. Validated ReviewerSource: Organic ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 10/8/2019 "LEAP makes promises and does not deliver." 0/5 What do you like best about LEAP? Ability to electronically file and to use NY documents. There is not much else to like about this program as the rest of its functionality is the same or far below what you get with other similar products available at a lower cost. Review collected by and hosted on G2.com. What do you dislike about LEAP? Calendaring, task system, billing all fail to function as one would expect for legal management software. Also, their app is useless as it does not allow you to schedule and link matters to your calendar nor does it allow for time entries. I also cannot use my MacBook effectively with LEAP. LEAP does not have its own calendaring or task system making it difficult for it to function properly as a law office management program. Using Outlook, it is difficult to function properly for multiple calendars and have the ability to have your staff maintain their own calendars while having easy access to yours. Review collected by and hosted on G2.com. Recommendations to others considering LEAP: Do not go with this product! There are better options! The one thing LEAP offers that others do not is good document integration, especially for NY practitioners, but even that benefit does not outweigh the problems with LEAP. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? I will have to switch away from LEAP as it does not have the features as were promised when I made the switch and I have spent a few thousand dollars getting outside tech service to get up and running with LEAP. Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-3377301/official_response/edit) Thank you for your review. We appreciate your feedback, and although your firm is benefiting from LEAP’s document/court form automation features, we are sorry to hear that you have not had a good experience with us, so far. Please email pma@leap.us to connect with one of our Practice Management Advisors so we can discuss some of the challenges that your firm is facing. We look forward to ensuring that your firm is utilizing our software efficiently and providing you with support and training resources to improve your practice. In the meantime, please download our Remote Training Catalog: https://bit.ly/2OhdXwO. We look forward to speaking with you soon. Validated ReviewerIncentivizedSource: G2 invite ![Sarah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah S.") SS Sarah S. Senior Conveyancer Small-Business (50 or fewer emp.) 6/13/2019 "Comprehensive legal practice mangement software" 5/5 What do you like best about LEAP? LEAP is a comprehensive program for any size firm. The ability to select matter types and open a file based on the fields created by the matter type is extremely helpful. A huge guide a precedents is available for a range of matter types. Integration with search providers to automatically add cost recoveries is extremely useful. Review collected by and hosted on G2.com. What do you dislike about LEAP? As it is cloud based it can't be accessed without an internet connection. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? Organisation of files are much better with LEAP. Being able to print out a file list based on certain requirements (eg. file type, person responsible) to go through is also a great risk management tool. Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-2506590/official_response/edit) Thank you for your review of LEAP Legal Software. We greatly appreciate your feedback, and we are glad to hear that your law firm is benefiting from LEAP’s comprehensive practice management solution with strong integrations, pre-configured matter types, and document/court form automation features. We look forward to continuing our efforts in making LEAP a valuable asset for your law firm! Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 10/25/2019 "very comprehensive and easy to use" 4.5/5 What do you like best about LEAP? billing and case management are user friendly and after use for awhile it is easy Review collected by and hosted on G2.com. What do you dislike about LEAP? cost i have tried programs that charge per client so that I can bill client Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? collections Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-3476155/official_response/edit) Thank you for your review of LEAP Legal Software. We greatly appreciate your feedback, and we are glad to hear that your law firm is benefiting from LEAP’s comprehensive practice management solution with easy-to-use features like billing and case management. At LEAP, we are committed to helping law firms save time and make more money, and we look forward to continuing our efforts in making LEAP a valuable asset for your law firm! Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 3/10/2019 "Fabulous software " 5/5 What do you like best about LEAP? This software is extremely user friendly and the support is the best for any software or service I’ve ever experienced Review collected by and hosted on G2.com. What do you dislike about LEAP? There are a couple of features that don’t work well for my needs but tech support is always working to figure out a way around it or sending the issue to the design team to work on Review collected by and hosted on G2.com. Recommendations to others considering LEAP: Definitely consider using. Excellent product and excellent customer support Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? This program is a full document management program and makes it seamless to work from any where Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-1908158/official_response/edit) Thank you for your review of LEAP Legal Software. We are glad to hear that your law firm is benefiting from LEAP’s ease of use, remote accessibility, and document automation features. Our Practice Management Advisors, and LEAP Support team, greatly appreciate your feedback. At LEAP, we are committed to helping law firms like yours make more money and we look forward to continuing our efforts in making LEAP a valuable asset for your law firm! Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 11/24/2018 "LEAP Office Review" 4/5 What do you like best about LEAP? you have everything in one single program, you have a trust accounting program, you have a time billing program, you have everything in one place, you don't have to go from one program to the next, one login one place one job, LEAP has everything I need to run my practice efficiently. templates are very helpful Review collected by and hosted on G2.com. What do you dislike about LEAP? you can't start an email outside of LeAP & then attach a document; it has to be generated from a matter - not practical. Cloud services keep dropping out. The critical feature being integrated outlook and document management services completely fail most of the time and dont work in bad weather. Its VERY EXPENSIVE for the small firm. For 1 or 2 users its fine but don't forget, if you start using it and grow, moving away from it is an absolute pain. Review collected by and hosted on G2.com. Recommendations to others considering LEAP: In addition, the customer service is great. Despite the fact that LEAP is very user friendly, we hit a few road bumps at the beginning. The tech team responded promptly and each was knowledgeable and friendly. My staff loves the program because it keeps us all on the same page. I know what has happened in each file simply by opening the file in LEAP. LEAP where have you been all of my life! Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? Contact Management Time Tracking The representative has visited our office on numerous occasions and is always so helpful, they are a great teacher, and is efficient at solving our problems. Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-1232205/official_response/edit) Thank you for your review of LEAP Legal Software. We greatly appreciate your feedback, and we are glad to hear that LEAP has provided you with everything you need to run your law firm including matter management, trust accounting, billing, document automation, and time recording. Our Practice Management Advisors, and the LEAP Support team, also greatly appreciate your feedback. Please email pma@leap.us so we can discuss your workflows on starting an email outside of LEAP and attaching documents. This is possible and we would like to show you how to do so. At LEAP, we strive to provide the best all-in-one practice management solution and the highest quality customer service. We are committed to helping law firms like yours make more money and we look forward to continuing our efforts in making LEAP a valuable asset for your law firm! Validated ReviewerIncentivizedSource: G2 invite ![Isuru P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isuru P.") IP Isuru P. Paralegal Small-Business (50 or fewer emp.) 12/25/2018 "A one stop source for all your client needs" 4.5/5 What do you like best about LEAP? Everything is accessible in one place and the latest forms are available to us. Review collected by and hosted on G2.com. What do you dislike about LEAP? two people cannot work on it at the same time Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? The latest legal forms come straight to us so there is no need to double check. Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-1441077/official_response/edit) Thank you for your review of LEAP Legal Software. We greatly appreciate your feedback and we are glad to hear that your firm is benefiting from LEAP’s centralized practice management solution and court form library. If you are having trouble with your staff using the same login for LEAP, you may want to consider adding an additional license so you can both work in LEAP at the same time. We would be more than happy to discuss your options with you. You can reach a Practice Management Advisor, to discuss further, by emailing pma@leap.us. We are committed to helping law firms like yours make more money and we look forward to continuing our efforts in making LEAP a valuable asset for your law firm! 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