--- title: LEAP Reviews meta\_title: 'LEAP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 40 reviews by the users' company size, role or industry to find out how LEAP works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 40 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- ### LEAP Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **flexible document management** that enhances integration and access to essential client files anywhere. [(7 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257309&qs=pros-and-cons#reviews) Users value the **ease of use** of LEAP, appreciating its all-in-one functionality for business operations. [(7 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257163&qs=pros-and-cons#reviews) Users value the **centralized client management** features of LEAP, significantly enhancing operational efficiency for law firms. [(4 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2471328&qs=pros-and-cons#reviews) Users appreciate the **secure document sharing** capabilities of LEAP, enhancing collaboration within their legal practices. [(4 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257240&qs=pros-and-cons#reviews) Users appreciate the **excellent communication support** of LEAP, enhancing collaboration and client service efficiency. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257419&qs=pros-and-cons#reviews) Users report **poor customer support** with LEAP, highlighting unhelpfulness and rigidity in their assistance. [(4 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257232&qs=pros-and-cons#reviews) Users face **billing issues** with Leap, struggling to simplify the process and manage multiple matters efficiently. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257214&qs=pros-and-cons#reviews) Users face a **difficult setup** with LEAP, finding the installation process and integration frustrating and time-consuming. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257358&qs=pros-and-cons#reviews) Users find LEAP's **difficult training** process challenging, requiring significant time and effort to learn the system effectively. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257437&qs=pros-and-cons#reviews) Users find Leap to be **expensive** and cumbersome, causing delays and inefficiencies in their workflows. [(3 mentions)](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2373779&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of LEAP ##### 1. Document Management Users appreciate the **flexible document management** that enhances integration and access to essential client files anywhere. [ See 7 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257309&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony D.") AD Anthony D. Small-Business (50 or fewer emp.) 5.0/5 "The time & billing features are excellent and the document management feature is excellent." What do you like about LEAP? Document management and connections to other software like Word, Outlook, Adobe. BM Bill M. Small-Business (50 or fewer emp.) 5.0/5 "Changes happen very quickly. Customer service is excellent. The onboarding process is the best." What do you like about LEAP? Person help, document assembly, easy of use, clean interface. ##### 2. Ease of Use Users value the **ease of use** of LEAP, appreciating its all-in-one functionality for business operations. [ See 7 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257163&qs=pros-and-cons#reviews) See Related User Reviews ![Shari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shari C.") SC Shari C. Small-Business (50 or fewer emp.) 3.0/5 "LEAP software for a mediation practice" What do you like about LEAP? The online tutorials and videos plus the assistance of an in-person representative to help me navigate the system and problem solve. In the future I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Made the switch from PCLaw to LEAP" What do you like about LEAP? I like that we can email invoices to clients easily. Correcting invoices is a breeze compared to PCLaw, which saves time. Reports can be very detail ##### 3. Accounting Management Users value the **centralized client management** features of LEAP, significantly enhancing operational efficiency for law firms. [ See 4 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2471328&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.0/5 "LEAP is good - but has some issues!!" What do you like about LEAP? LEAP is comprehensive in that it provides solid document management, accounting functionality (that is Law Society trusted), precedents, reporting etc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Law Firm Solution" What do you like about LEAP? Managing a client's information, documents, emails and legal accounting all from one location is a great way to streamline a firm's efficiency. In doi ##### 4. Document Sharing Users appreciate the **secure document sharing** capabilities of LEAP, enhancing collaboration within their legal practices. [ See 4 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257240&qs=pros-and-cons#reviews) See Related User Reviews ![Shari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shari C.") SC Shari C. Small-Business (50 or fewer emp.) 3.0/5 "LEAP software for a mediation practice" What do you like about LEAP? The online tutorials and videos plus the assistance of an in-person representative to help me navigate the system and problem solve. In the future I BM Bill M. Small-Business (50 or fewer emp.) 5.0/5 "Changes happen very quickly. Customer service is excellent. The onboarding process is the best." What do you like about LEAP? Person help, document assembly, easy of use, clean interface. ##### 5. Communication Users appreciate the **excellent communication support** of LEAP, enhancing collaboration and client service efficiency. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257419&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Made the switch from PCLaw to LEAP" What do you like about LEAP? I like that we can email invoices to clients easily. Correcting invoices is a breeze compared to PCLaw, which saves time. Reports can be very detail ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Kait Gray" What do you like about LEAP? I have been using LEAP for about 8 months. Kait Gray is great with document automation. Our production of materials have increased dramatically. Kai ### 5 Cons or Disadvantages of LEAP ##### 1. Poor Customer Support Users report **poor customer support** with LEAP, highlighting unhelpfulness and rigidity in their assistance. [ See 4 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257232&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Made the switch from PCLaw to LEAP" What do you dislike about LEAP? Conflict checks are subpar compared to PCLaw, special fees - can't select more than one at a time (each are individually selected), late fee invoices ##### 2. Billing Issues Users face **billing issues** with Leap, struggling to simplify the process and manage multiple matters efficiently. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257214&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Anthony D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony D.") AD Anthony D. Small-Business (50 or fewer emp.) 5.0/5 "The time & billing features are excellent and the document management feature is excellent." What do you dislike about LEAP? I cannot bill multiple matters for one client on the same bill. ##### 3. Difficult Setup Users face a **difficult setup** with LEAP, finding the installation process and integration frustrating and time-consuming. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257358&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Shari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shari C.") SC Shari C. Small-Business (50 or fewer emp.) 3.0/5 "LEAP software for a mediation practice" What do you dislike about LEAP? The software is designed for a traditional legal practice. I primarily handle private mediations. I have found the software set-up, e.g. creating ca ##### 4. Difficult Training Users find LEAP's **difficult training** process challenging, requiring significant time and effort to learn the system effectively. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2257437&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Made the switch from PCLaw to LEAP" What do you dislike about LEAP? Conflict checks are subpar compared to PCLaw, special fees - can't select more than one at a time (each are individually selected), late fee invoices ##### 5. Expensive Users find Leap to be **expensive** and cumbersome, causing delays and inefficiencies in their workflows. [ See 3 mentions ](https://www.g2.com/products/leap/reviews?filters%5Bsentiment_snippet%5D=2373779&qs=pros-and-cons#reviews) See Related User Reviews ![William O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William O.") WO William O. Small-Business (50 or fewer emp.) 0.0/5 "Outdated Tech, Poor Integration—Clio Plus WealthCounsel is a Winning Combination" What do you dislike about LEAP? Leap is an abomination. In a world of fast-moving technology, Leap takes you decades backwords. From a technology side it isn't in the cloud. It r ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.0/5 "LEAP is good - but has some issues!!" What do you dislike about LEAP? LEAP is rigid, help staff are not helpful, often causes shut downs on system and it is very expensive ## Top-Rated Alternatives [ ![Clio Manage](https://images.g2crowd.com/uploads/product/hd_favicon/2475803944d6946c3c68bd9a898e1d2e/clio-clio-manage.svg "Clio Manage") Clio Manage 4.6/5(997) ](https://www.g2.com/products/clio-clio-manage/reviews) [ ![Smokeball](https://images.g2crowd.com/uploads/product/hd_favicon/f16947056a8460c9f3d536838472e2e1/smokeball.svg "Smokeball") Smokeball 4.7/5(385) ](https://www.g2.com/products/smokeball/reviews) [ ![PCLaw®](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_22750d07e789b61119105956bbf50f57/lexisnexis-pclaw.jpeg "PCLaw®") PCLaw® 3.4/5(50) ](https://www.g2.com/products/lexisnexis-pclaw/reviews) [ View All Alternatives ](https://www.g2.com/products/leap/competitors/alternatives) SF Sherri F. Owner Small-Business (50 or fewer emp.) 12/21/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "One of the Best LPMS Products Available" 5/5 What do you like best about LEAP? As a legal practice management consultant, I am certified and have experience in several LPMS products. For many reasons, LEAP is by far one of my favorites. When used properly, almost all aspects of running a law firm can be managed within the product. -- The QBO/Xero integration simplifies law firm accounting. No double entries (which reduces errors). -- LEAP keeps all trust accounting in LEAP - no double entry into QBO. I am a stickler for precise trust accounting and respect LEAP's process. -- The auto-capture of time is a huge bonus for those, like me, who are creatures of habit and just cannot get it together and bill all of our time. -- The way LEAP organizes matters places all of your client/matter information at your fingertips. -- The integration with Microsoft products works well. -- One of my favorite features is the auto-generation of forms & templates in Word. Every time I show this to clients, they get excited. It allows you to generate documents (your forms and those supplied by LEAP) in just a couple of clicks. -- LawToolBox is fantastic for those who use rules-based calendaring. I wish I had had it when I was using my tickler system. It's no longer a chore. -- Available in desktop, browser, and app. -- LEAP selects a few consultants who are experienced in law firm management and provides all new users with live training with these professionals. Once training is completed, firms can retain the consultants to continue providing services. There is no other LPMS company that provides this. You learn their product, and then you are on your own. LEAP wants its client firms to succeed and gives them the support they need. -- So much more ... Review collected by and hosted on G2.com. What do you dislike about LEAP? -- Invoicing cannot be managed from a start to end date. This has its good and bad points. I do like running invoices from the 1st to the last day of the month; however, what you run into with this feature (which LEAP wisely does not allow), is if there is outstanding time before the 1st, it remains in WIP. LEAP does not allow you to miss this time. I would still like the option. -- There are limitations with calendar sharing. -- I'd like to see more reports (and make them customizable). Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? I have seen LEAP solve problems clients did not know were solvable. I am beyond impressed with LEAP and its support team. There is no reason for a firm not to succeed in LEAP. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LB Lisa B. Small-Business (50 or fewer emp.) 7/18/2023 "I used to like my job until this software was implemented" 0/5 What do you like best about LEAP? It's easy to bill items, and check billing for missed items. Review collected by and hosted on G2.com. What do you dislike about LEAP? I hate this program with body and soul. Program was developed entirely for capturing billing with no input from legal support staff who do the actual work within the program. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? It solves no problems, however it creates a whole slew of them. Review collected by and hosted on G2.com. Show More Response from Practice Management Advisor of LEAP [Editedit](https://www.g2.com/survey_responses/leap-review-8333927/official_response/edit) Hi Lisa, Thank you for your recent review. We appreciate your feedback and continuously strive to help law firms with the legal practice productivity solution. LEAP offers many robust features to ensure the firm has everything you may need to run a law firm. We recommend that you contact pma@leap.us so your dedicated LEAP Practice Management Advisor can help you resolve some of these challenges and ensure the rest of the staff get the most out of LEAP. Validated ReviewerSource: Organic ![Jack S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack S.") JS Jack S. Senior Information Technology Business Analyst Small-Business (50 or fewer emp.) 12/22/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "The Cloud is Getting Heavier" 4.5/5 What do you like best about LEAP? On-premise products are rapidly moving to a subscription-based payment model to shore up declining license revenues, and in some cases are announcing significant price increases for those subscriptions. The jury is still out on whether the move to subscription licensing, and price increases, will be sufficient for on-premise applications to hold back the onrushing tide of Cloud products. The LEAP-Time Matters “joint venture” initiative is an interesting case in point. Time Matters has for decades been a leader in the area of Practice Management software. The age and sheer complexity of that product’s code base, however, make maintenance and upgrades increasingly expensive. Support has likewise become somewhat more complicated for this older product. LEAP offers Time Matters users a solid and reliable alternative to continuing with Time Matters, with a very clear and transparent migration path. LEAP has developed a very powerful Time Matters migration tool, which they will use to move existing Time Matters data into the LEAP product. This service is provided by LEAP at no additional cost beyond the normal monthly subscription fee. LEAP offers the standard “big three” law office management software components (client/case management, time billing, and document management) but has enriched their product with a fourth feature that may begin to tip the scales: document automation. Time Matters has long offered Word merge capability, but users need to build their own templates, define the variable data fields, etc. LEAP has upped the ante by providing hundreds of pre-designed document templates with variable data fields already embedded, based on the many case types that LEAP supports. And LEAP maintains those templates automatically, with no user edits required. If a state changes a “standard” form, LEAP will update that form in all of the databases they maintain in the Cloud. As an on-premise product, Time Matters could never offer this capability. LEAP has similarly “leaped ahead” of most on-premise practice management products with the depth of its integration with Microsoft Office 365. Time Matters has long offered a robust integration to MS Office, but the LEAP integration takes a quantum leap ahead of its joint venture partner with an almost completely seamless integration to Word, Excel, and Outlook. As with its competitor “all-in-one” Cloud-based products, LEAP will likely never become as feature-rich as a dedicated, highly customizable “best of breed” product like Time Matters. For many users, however, the trade-off is more than justified, especially when the bulk of those powerful features are under-utilized, or ignored, by so many firms. Review collected by and hosted on G2.com. What do you dislike about LEAP? Leap tables are not customizable, which is a problem for some Time Matters users that have created extensive form "Styles" in that product Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? Leap solves the problem of server maintenance and backup management Review collected by and hosted on G2.com. Show More 12/22/2023 Validated ReviewerSource: Organic ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") CL Verified User in Legal Services Small-Business (50 or fewer emp.) 12/21/2022 "All-in-One Law Firm Solution" 5/5 What do you like best about LEAP? Managing a client's information, documents, emails and legal accounting all from one location is a great way to streamline a firm's efficiency. In doing so, there is one centralized location within the same software one can go to work on any given legal proceeding for a law firm. Further, the document automation components to the software are way ahead of other products where one's information from a matter can quickly pull into a legal document. The last thing to note is the integration with many applications such as Microsoft Office and QuickBooks Online. Once these applications are set up and utilized correctly, it not only allows for client-related information to be harnessed and grown, but it also gives you all the tools you need to run a law firm as a successful business. Review collected by and hosted on G2.com. What do you dislike about LEAP? There isn't a dislike per se, however, it is essential to note that with any new software there is a learning curve. If one recognizes that there is a fair amount of work involved to set the law firm up for success and embraces the learning curve then the opportunities are endless. Conversely, if others are not willing to invest the time and effort to grow with the software, the learning curve will take longer to work through. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? With LEAP being an all-in-one cloud-based solution, it is narrowing down the software needed to run a law firm into one. Perhaps more importantly from a financial perspective, it is saving a significant amount of money on the cost associated with running server-based software. These are costs such as server maintenance, server upgrades, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Scott W. O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott W. O.") SO Scott W. O. Founding Partner Small-Business (50 or fewer emp.) 11/29/2022 "Leap and Aneta K. have been invaluable." 4.5/5 What do you like best about LEAP? The attention that my dedicated support staff has offered when we are all really learning this for the first time. The system itself may take getting used to but everything is there to use. Review collected by and hosted on G2.com. What do you dislike about LEAP? Split billing is not easy and the system is not designed for it. Additionally there are a million reports that tell me all i need but i need sometimes a singular dashboard report that would be quick access to the data. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? We had many initial problems, especially with matters and billing, however, LEAP assigned us dedicated people and Aneta, Krishna, Kait have been incredible assets to our firm. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BJ Bruce J. Attorneh Small-Business (50 or fewer emp.) 12/17/2022 "Service that exceeds expectation" 4.5/5 What do you like best about LEAP? You can access your client files anywhere. It is designed specifically to help small law firms seamlessly perform court related functions and necessary accounting functions. Review collected by and hosted on G2.com. What do you dislike about LEAP? Leap does require that you slow down and invest the time to learn the system. You also need multiple licenses in order for staff perform various functions at the same time. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? Whether the issue is accounting or legal document production, Jennifer Elliott always takes the time to help you learn the system and use it most effectively. Her help is directly related to increased production and profitability. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 5/8/2023 "LEAP is good - but has some issues!!" 1/5 What do you like best about LEAP? LEAP is comprehensive in that it provides solid document management, accounting functionality (that is Law Society trusted), precedents, reporting etc Review collected by and hosted on G2.com. What do you dislike about LEAP? LEAP is rigid, help staff are not helpful, often causes shut downs on system and it is very expensive Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? LEAP gives me trust account compliance which is great. I have comfort during audits. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BM Bill M. Owner Small-Business (50 or fewer emp.) 12/23/2022 "Changes happen very quickly. Customer service is excellent. The onboarding process is the best." 5/5 What do you like best about LEAP? Person help, document assembly, easy of use, clean interface. Review collected by and hosted on G2.com. What do you dislike about LEAP? The billing process could be more straightforward. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? Remote work, document assembly, tracking client ledgers, and client communications in one place. Review collected by and hosted on G2.com. Show More 6/24/2024 Current UserValidated ReviewerSource: Organic FM Forest M. Attorney at Law Small-Business (50 or fewer emp.) 11/8/2022 "Zoom session with Kristen Vidunas" 4.5/5 What do you like best about LEAP? My user experience with my dedicated representative has been wonderful. Kristen is always willing to assist me with even the most mundane questions. My support from LEAP has been exceptional which is a positive. Review collected by and hosted on G2.com. What do you dislike about LEAP? There is nothing I dislike. Everything works well Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? LEAP has made billing simple and when I cannot get it, Kristen, has always been there to walk me through. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Louis F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis F.") LF Louis F. VP of Active Trust IT Small-Business (50 or fewer emp.) 12/22/2022 "LEAP is the on the cutting edge of technology and automation for case management software" 5/5 What do you like best about LEAP? LEAP automation allows me to focus on my job and not waste time on manual processes. We are much more efficient using LEAP. Competitors do not match the level of technology that LEAP offers. Review collected by and hosted on G2.com. What do you dislike about LEAP? There are no downsides. The software has improved office life tremendously. Review collected by and hosted on G2.com. What problems is LEAP solving and how is that benefiting you? LEAP allows attorneys to enter and edit their billable time quickly and efficiently. This free's up time for the admin staff, allowing them to help in other ways. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Legal Case Management](https://www.g2.com/categories/legal-case-management)[Legal Practice Management](https://www.g2.com/categories/legal-practice-management)[Legal Billing](https://www.g2.com/categories/legal-billing-software) [Legal Case Management](https://www.g2.com/categories/legal-case-management)[Legal Practice Management](https://www.g2.com/categories/legal-practice-management)[Legal Billing](https://www.g2.com/categories/legal-billing-software)[Legal Document Drafting](https://www.g2.com/categories/legal-document-drafting) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which insurance suite platforms provide the best cloud capabilities for modern insurance operations?](https://www.g2.com/discussions/which-insurance-suite-platforms-provide-the-best-cloud-capabilities-for-modern-insurance-operations)[Top-rated software for managing business expenses](https://www.g2.com/discussions/top-rated-software-for-managing-business-expenses)[Which machine translation API gives the best balance of translation quality, response speed and cost per character for a developer building localization into a product?](https://www.g2.com/discussions/which-machine-translation-api-gives-the-best-balance-of-translation-quality-response-speed-and-cost-per-character-for-a-developer-building-localization-into-a-product) [What are the highest rated app monetization platforms for publishers managing multiple revenue channels simultaneously?](https://www.g2.com/discussions/what-are-the-highest-rated-app-monetization-platforms-for-publishers-managing-multiple-revenue-channels-simultaneously)[Is a dedicated on-premise data integration platform worth it for a mid-size data team?](https://www.g2.com/discussions/is-a-dedicated-on-premise-data-integration-platform-worth-it-for-a-mid-size-data-team)[Pros and Cons Details](https://www.g2.com/products/leap/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)