PB
Peg B.
Small-Business (50 or fewer emp.)
"Good App with good support but know what you want going in."
4/5
What do you like best about Leap?

The support and impementation teams were great. They were, and still are, always there to answer my questions. It was very easy to integrate to QB. It is very easy to use. My field guys got the hang of it very quickly-which is saying something!

Know what you want from a CRM and research what each one can do for you before you can commit. Each ones has it's own unique attributes and depending on how your business is going to be using it will depend on how much success you have with the program. Review collected by and hosted on G2.com.

What do you dislike about Leap?

After using the App, I discovered it could not do some of the things I needed it to do. Things I believed were pretty basic integrations and applications. Review collected by and hosted on G2.com.

Carmen M.
CM
Carmen M.
Small-Business (50 or fewer emp.)
"New Leap"
5/5
What do you like best about Leap?

Very Resourceful and it allows several users to use the program. Review collected by and hosted on G2.com.

What do you dislike about Leap?

The recent update is a little frustrating. Review collected by and hosted on G2.com.

Chris P.
CP
Chris P.
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about Leap?

Great for business use, clients like how easy it is to follow, simple Review collected by and hosted on G2.com.

What do you dislike about Leap?

I have not had any issues with it , great service Review collected by and hosted on G2.com.

Kevin Z.
KZ
Kevin Z.
Insurance Restoration Expert
Small-Business (50 or fewer emp.)
"Very useful and user-friendly"
5/5
What do you like best about Leap?

How you can organize everything Sales-related into one integrated platform Review collected by and hosted on G2.com.

What do you dislike about Leap?

Sometimes it can be buggy. the app may crash for no reason, contracts won't upload, etc. Review collected by and hosted on G2.com.

Jason S.
JS
Jason S.
Small-Business (50 or fewer emp.)
"Everyday progress tracker"
5/5
What do you like best about Leap?

Knowing when proposals have been viewed and signed. Review collected by and hosted on G2.com.

What do you dislike about Leap?

App is not as user friendly as the desktop version Review collected by and hosted on G2.com.

Response from Alexandra Bohannon of Leap
Edit edit

Hi Jason! We're glad to hear that you find our proposal tracking feature helpful! We understand your feedback about the app's user-friendliness and we are continuously working to improve the mobile experience. Your input is valuable to us.

Pete M.
PM
Pete M.
Mid-Market (51-1000 emp.)
"Seamless pricing for the win!"
5/5
What do you like best about Leap?

Leap allows us to monitor pricing, contracts and paperwork in real time. WIth several locations and reps in several states, it is paramount for us to be able to monitore the progress, tasks, follow ups and remotes contract awaiting to be signed. Being able to adjust pricing and contract needs for indepented reps and markes has never been easier. Review collected by and hosted on G2.com.

What do you dislike about Leap?

Leap needs to have a "dark mode" function. The bright wihte background zaps the battery throughout the day and it is extremely hard to see the light grey and light green lettering when outside and working around the exterior of homes. Review collected by and hosted on G2.com.

BD
Brett D.
Small-Business (50 or fewer emp.)
"Leap is great"
5/5
What do you like best about Leap?

Leap is extremely easy to use. The definition of user-friendly! Review collected by and hosted on G2.com.

What do you dislike about Leap?

I like everything about leap, there is nothing to dislike ! Review collected by and hosted on G2.com.

PJ
Paul J.
Mid-Market (51-1000 emp.)
"The pictures and presentation of product is easy for the customer to understand."
5/5
What do you like best about Leap?

Leap is extremely easy to navigate and use Review collected by and hosted on G2.com.

What do you dislike about Leap?

I would like to see an auto refresh when changes are made. Review collected by and hosted on G2.com.

Response from Alexandra Bohannon of Leap
Edit edit

Hi Paul! We're so glad to hear that you feel like Leap CRM is getting better with every update — we tend to agree ourselves. Glad to know that you find Leap CRM easy to use and navigate!

Brad W.
BW
Brad W.
Small-Business (50 or fewer emp.)
"We use it eveyday"
4.5/5
What do you like best about Leap?

It quickly lets us build a quote. The ability to make adjustments quickly is very good Review collected by and hosted on G2.com.

What do you dislike about Leap?

Some of the items to change are not straightforward Review collected by and hosted on G2.com.

Lucian M.
LM
Lucian M.
Small-Business (50 or fewer emp.)
"It's good, Could be better."
3.5/5
What do you like best about Leap?

Has some great customizations available on the website. Review collected by and hosted on G2.com.

What do you dislike about Leap?

The app is consistantly poor. Feature broken, constant crashing, integrations not working correctly. Review collected by and hosted on G2.com.