I love the interface of LeanData. I find it's very easy to use and it's very feature-rich. It can perform a lot of the same actions that Salesforce flows can do but is a much simpler system to use. Review collected by and hosted on G2.com.

Accomplishing reasonably complex things can be difficult with LeanData. Specifically, deduplication when selecting different values for records during merges is challenging. This process requires multiple steps and results in a fairly convoluted graph. It would be nice if there were more purpose-built merging and deduplication functionalities. Review collected by and hosted on G2.com.

Routing is made so easy. The UX is simple, yet powerful. Support is great and it works well with other paltforms. Review collected by and hosted on G2.com.

I wish there was more capabilities around Leads, like there are for Accounts, like enrichment. and vice versa, merging of Accounts Review collected by and hosted on G2.com.

I love the ability to tap into other external systems like Outreach and Slack Review collected by and hosted on G2.com.

Some of the functionality being additional investment is sometimes a barrier Review collected by and hosted on G2.com.

It's ability to ensure that leads from existing Accounts in Salesforce are auto-converted to their parent company saves our sales team a tremendous amount of data entry time. Review collected by and hosted on G2.com.

Occasionally it can be difficult to navigate the UI and determine precisely what types of automation/workflows are doing what. Review collected by and hosted on G2.com.

What I find most effective is being able to confidently route and assign leads, contacts, and accounts. Review collected by and hosted on G2.com.

Nothing comes to mind as a critical dislike for our business. Review collected by and hosted on G2.com.

Easily Configured, can manage very complex routing rules, and have an excellent team for support and configuration guidance Review collected by and hosted on G2.com.

Can be abit tricky to gather analytics on routing distribution and the triggers hit by a specific lead Review collected by and hosted on G2.com.

It lets me route leads in a clean, straightforward way. Doing this natively in Salesforce can be a pain, but LeadData makes the whole process much easier. Review collected by and hosted on G2.com.

Sometimes it feels a little complicated at first, but overall you get the hang of it pretty quickly. Review collected by and hosted on G2.com.

Routing has a clear place in our organization, and it’s accessible to our operations teams instead of being locked down in Salesforce flows or Apex. Review collected by and hosted on G2.com.

This tool feels a bit overpowered for most ops users, in my opinion. Admins really need a strong understanding of Salesforce before they start building out routing configurations. Review collected by and hosted on G2.com.

The ability to carry out a large number of actions at scale across multiple company segments and geographies. Review collected by and hosted on G2.com.

It can get overly complex quickly and easily if you don't understand your requirements up front Review collected by and hosted on G2.com.

It makes our complex routing much easier to manage. The logic we can build using modules and the right integrations covers almost all of our use cases. The audit logs are also very helpful for debugging logic directly on the graphs. Review collected by and hosted on G2.com.

Nothing as such, everything in LeanData is awesome Review collected by and hosted on G2.com.