SB
Sam B.
Senior Manager, Legal Operations
Enterprise (> 1000 emp.)
"Experienced Leader"
5/5
What do you like best about Leah?

The wealth of expertise and experience ContractPodAi has in the contract management and artificial intelligence market is unmatched from a longevity and capability standpoint. Review collected by and hosted on G2.com.

What do you dislike about Leah?

I have not encournted any downsides that are detrimental to product use. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Continuously Improving the Product and Consistently Great Customer Support"
4/5
What do you like best about Leah?

ContractPod listens to customer feedback and implements meaningful solutions as they evolve the product. I appreciate that their product is continuously improving. In addition to their product evolution, they’ve been consistently supportive of my businesses changing needs from the solution. They’ve supported us in some pretty hefty configuration changes that helped us simplify our contracting processes. They've been a great partner over the years! Review collected by and hosted on G2.com.

What do you dislike about Leah?

Initial implementation can be a little bumpy. Have an open mind about changes to your current contracting processes as current state may not be an exact fit for what is offered. That said, ContractPod is creative and will find a way to get it done! Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Responsive team/Adaptive product"
4/5
What do you like best about Leah?

The system’s ability to grow and meet changing needs. The implementation team works to understand the workflow process and implement accordingly with customer needs. Our organization has asked for a few core changes that the development team took to task and delivered. Various levels of users have noted to ease of use for the site with contract generation. Lastly, customer support provides quick and helpful answers to find a solution. Review collected by and hosted on G2.com.

What do you dislike about Leah?

Migrating a legacy platform over is cumbersome and could be a little more structured but the teams overseeing the data are thorough. Reporting is an area that could use some development as end users have a difficult time leveraging what is available and system administrators don't have a lot of control over what is provided out of the box. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"ContractPodAi - fantastic platform for contract management!"
5/5
What do you like best about Leah?

ContractPodAi is an efficient way to support your contract management needs! Our company worked with and designed the platform with the ContractPodAi team day in and day out to tailor the system to our desired needs. The team is informative, collective, and very helpful every step of the way. ContractPodAI is appealing, modern and includes tons of different functions including an AI component. We enjoy using ContractPodAI for our contracting support! Review collected by and hosted on G2.com.

What do you dislike about Leah?

I don't generally dislike anything. I am still learning the system and enjoy getting to test out the different functions to fit ours needs. Review collected by and hosted on G2.com.

CF
Cassidee F.
Mid-Market (51-1000 emp.)
"ContractPodAI review"
5/5
What do you like best about Leah?

ContractPodAI is very dynamic and is adaptable to our needs. The team is always willing to help us find a solutions. Review collected by and hosted on G2.com.

What do you dislike about Leah?

There are a few limitations in the system, but ContractPodAI has workarounds. A user must have a license to recieve emails, and it would be nice to be able to view emails from the system without having a license. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Eager to satisfy"
4.5/5
What do you like best about Leah?

The team at ContractPodAI has been more than eager to go above and beyond to make sure that they give a white glove experience. Quick to respond to emails and have not had a suitable resolution yet. Review collected by and hosted on G2.com.

What do you dislike about Leah?

It would be nice if ContractPodAI had industry experts in their ranks if there were specific sectors they were targeting. It may help ease the burden on the client to explain the requirements. Review collected by and hosted on G2.com.

AC
Alex C.
Enterprise (> 1000 emp.)
"BAYADA - CPAI Review"
5/5
What do you like best about Leah?

The ease of use and customer support has been great! Review collected by and hosted on G2.com.

What do you dislike about Leah?

Enhanced redlining abilities. We have not used the generative AI feature yet, though. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy to use CLM platform loaded with features"
5/5
What do you like best about Leah?

Implementation support and onging customer support is excellent and very repsonsive. It's easy to modify and manage the platform in house, but if you have any diufficulties the support team are always there to assist. Review collected by and hosted on G2.com.

What do you dislike about Leah?

It's easy to over complicate the implementation, because the platform has so many features. Keep it simple and have your processes well mapped and templates finalised before you get started. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
"Patient and Customer Focused"
5/5
What do you like best about Leah?

The ContractPod team has been collaborative and helpful in listening and learning to our organization's needs. During the set-up process, their team made suggestions that will lead to us using ContractPod even more effectively than we hoped! Review collected by and hosted on G2.com.

What do you dislike about Leah?

The user interface is a bit clunky at first, but very customizable. Review collected by and hosted on G2.com.

JH
Jamie H.
Enterprise (> 1000 emp.)
"Excellent implementation process & simple UX"
4.5/5
What do you like best about Leah?

Knowledgable implementation SE lead. User friendly and highly configurable back end with no code platform. Review collected by and hosted on G2.com.

What do you dislike about Leah?

I would like to see the platform expand to supplier management and even eTendering for full end to end spend management. Review collected by and hosted on G2.com.